I purchased my nearly new A4 from a non Audi franchised dealer, but wanted my servicing done by Audi. I had a choice of 3 surrounding dealerships and after seeking advice from friends was only advised where not to go!! So I contacted Audi Sheffield and booked in.
I'm not usually one to leave feedback, but as we live in times where people are ready to complain, but overlook good service, I decided to send my comments!
The telephone booking service was excellent. I was offered: Collection and delivery, courtesy car, taxi service to local amenities , or to wait in the dealership.
On arrival, I was met at the door with a beaming smile and a warm welcome! Next, I was introduced to a member of the service team who was friendly and efficient.
I elected to wait in the dealership and was offered complimentary hot & cold drinks, wifi, Sky TV etc. The lady in charge of the refreshments also had a beaming smile, offered regular drinks ( and clearly was a friendly & popular team member with her colleagues ).
The service was completed in good time and I received a comprehensive report of work carried out.
To put the cherry on the cake, my car had been cleaned both inside and out and was waiting directly outside the front doors.
Brilliant Service Audi Sheffield! You can only be described as a well oiled machine, but with the personal touch! I will be back and I will tell my friends about my experience with you! Thank You