My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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JCT600 are simply the best. Wonderful customer service and I am so happy with my new Polo. Thank you Wayne so much.

Janet Walker, Volkswagen Newark

I received a fantastic service from my initial quotation meeting through to picking up my car. Both Dean Garvey and Jamie Needham were really helpful, friendly and trustworthy. They were both extremely professional throughout and I would not hesitate in recommending them or JCT600. I will certainly buy another VW. Thank you again Dean for all your help and for making the process so simple and enjoyable.

Penny Hellewell, Volkswagen Sheffield

Having previously bought 3 VW Polos from JCT600 Bradford, we had no hesitation in buying a 4th! Ben Winter was the salesperson we dealt with on our 2012 purchase and we were delighted he was also able to sell us our 2015 model! Diligent, professional, organised and a man of his word, he is a credit to JCT600 and we would happily recommend the company, from whom we have purchased vehicles since 1988!

Julia, Volkswagen Bradford

Great, well looked after. After sales service is second to none.

Gloria Pepper, Audi Hull

I had a great customer experience with JCT600 and Mercedes-Benz. Stuart Taylor looked after me, he was extremely professional from beginning to end and ensured that I was completely happy and comfortable with my new car. Definitely would recommend this company to friends, family and colleagues!

Louise, Mercedes-Benz of Sheffield

Very pleased with my purchase and with the help and support of Liam Gallagher.

Jack Pendle, Mercedes-Benz of Sheffield

Just picked up our brand new Volkswagen Golf GTI from Ben Winter at JCT600 VW Bradford. The car is absolutely amazing thank you, this is the 4th car we have purchased from Ben, as he is honest and trustworthy. The customer service and deal provided by him is consistently outstanding thank you so much.

Kevin Lubbock, Volkswagen Bradford

Great, pleasant and friendly service from the initial contact until the pick up of the car. The best car buying experience I have had. Well worth the trip to Grimsby.

Keith Wright, Audi Grimsby

Dan Skate was a true professional and conducted the sale of the car with a smooth, effortless process. I am very pleased with my purchase and Dan’s customer service.

Denise Moorwood, Volkswagen Sheffield

Quite simply flawless service and professionalism in every direction. Jonathan Borrington and his colleague Christian were exceptional to deal with. Both an absolute credit to the local dealership, JCT600 and the Mercedes-Benz brand overall. You made parting with money pleasurable which is an art form in my opinion! Thanks very much again.

Jamie Moore, Mercedes-Benz of Chesterfield

My experience at JCT600 was truly made memorable by the amazing personal service from Ashley Khan. He really understood my needs and fulfilled my every desire. I was extremely impressed with the professional videos I was sent by email of my new car. I would definitely recommend Ashley to anyone wishing to buy a new car!

Carly Martin, Volkswagen Bradford

All the staff involved with the purchase of our new Polo provided a first class service; from the reception, to the sales and the service sections. This is our 4th VW and the Chesterfield branch have always looked after us. We will definitely be back for our next purchase in the future. Many thanks to all your fantastic team!

Gary Lindley, Volkswagen Chesterfield

Service couldn't have been any better. All questions answered thoroughly. A very good experience of buying a car. Thank you Imran.

Hannah Armstrong, Volkswagen Sheffield

My first Mercedes-Benz and what a pleasure it has been. From walking into the showroom, finding the right car to delivery. Lovely sales person, really down to earth. Seamless delivery of service. Will recommend and be using again myself. Thank you Mercedes-Benz.

Sarah Graham, Mercedes-Benz of Sheffield

We bought our second car in a week from VW Bradford. Ashley Khan was the salesman in each case. Really nice fella, very knowledgeable. Would recommend him any day. I also would like to say a massive thank you to Josh. I will definitely be back

Debora Davis, Volkswagen Bradford

This was my second purchase at Volkswagen Bradford and as before the overall experience was very satisfying, from car details to purchase formalities.

Hana Butt, Volkswagen Bradford

I took my car in without booking in advance as I had some problems with it throughout the week and worked close by to the garage. The staff were all very friendly and helpful and got my car looked at and fixed very quickly and efficiently. I will now use this garage in future :)

Kamie, Vauxhall Shipley

Excellent service from Dean Garvey. Friendly and professional throughout.

Mark Lucas, Volkswagen Sheffield

From the start Calvin has been very helpful in keeping me informed during the waiting process of my new Polo SE. I would completely recommend him to anyone looking for a new Volkswagen at JCT600.

Keith Jewitt, Volkswagen Hull

Very happy with the personal service we received. Imran was very helpful throughout the whole experience. We will definitely be contacting him next time we need a new car. He was very efficient and kept us in the loop. Thank you.

Debbie Mallaband, Volkswagen Sheffield

Chris Maguire has been very professional and helpful throughout the process of purchasing my car. Everything went very smoothly and he was able to answer all of my questions and cater to my needs efficiently. Very pleased with the service I received and the Golf GTD that I bought.

Andrea Frith, Volkswagen Sheffield

A professional and efficient experience, with great communication and prompt service. Very impressed with the whole buying experience.

Alison Woodman, Volkswagen Sheffield

Roger the Motability Specialist is a wonderful person to deal with. From day one when we walked through the door nothing was too much for him and we got on really well with each other. He has a relaxed manner and is an asset to JCT600. Plus he realised that it was my birthday the following week and when I got my new car he presented me with some flowers which was a lovely touch.

Lesley Hawkins, Peugeot Hull

Buying a first car for my very excitable son proved a very easy process through JCT600 Bradford. Craig Merrifield made us feel most welcome and was very knowledgeable about the vehicles we were interested in. A great experience :)

Elizabeth Holdsworth, Volkswagen Bradford

My trust has been restored in JCT600 thanks to the level of professionalism and great customer service I have received. The dealership has been very welcoming and Ashley, who dealt with my deal, has been fantastic, friendly and professional throughout. I can say I will recommend the JCT600 and Ashley to clients and friends. Thank you!

Emily Dobbie, Volkswagen Bradford

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