Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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Very pleased with the service I have received today at JCT600 with the sales assistant John. I am really pleased with how he met my needs and requirements. I am happy with the customer service I have received overall and was made me feel like I was at home.

Mohammed Bilal Zaman, PriceRight Rawdon

Pleasant and easy deal. Joe Hollings kept us updated throughout and we got the car earlier than expected, thank you.

Leah Cheetham, Peugeot Bradford

Thank you so much to Josh and Audi for a fabulous stress free car buying experience. Professional and courteous service throughout which made the entire process thoroughly enjoyable.

Lynsey Phillips, Audi Lincoln

Picked up our new car over the weekend and the service from start to finish was A*. The Salesman Kasim from Mercedes-Benz of Harrogate was always helpful, attentive, and friendly. The whole process was an ease and quickly done. Thank you for all! The small extras are always a nice bonus. We are so happy with the car and the service. Thank You.

Rhianna Mordaunt, Mercedes-Benz Harrogate

I had a slight accident this morning and clipped my wing mirror, I rang the reception and spoke to Gwenda who was her usual cheerful self and she couldn't have been more helpful. I explained that the cover seemed a bit loose and she told me to call in and that somebody would have a quick look. Nick Stajowski sorted the problem and I was back in business after 10 minutes. Thanks for all your help!

David Walker, Volkswagen Bradford

An absolutely enjoyable experience. I can't fault the experience in any way. Very happy customer.

Ashley Copestake, Volkswagen Bradford

I’m very happy with everything, great customer service skills.

Ryan, Volkswagen Bradford

The service I received was absolutely fantastic. The team were helpful and professional from start to finish. My salesman Mike Dean was extremely helpful and made my buying experience hassle free. I would definitely recommend PriceRight Rawdon to all my family and friends.

Susan Broadbent, PriceRight Rawdon

I would describe my experience at Sheffield Audi as a '5 Star service'. The process of purchasing my car was smooth, pressure free, hassle free and I wasn't made to feel rushed. In particular, I would like to thank and give high praises to my salesman Matt Witter who listened to me and came up with solutions. Matt was also trustworthy, attentive, and honest. He went above and beyond to ensure I was happy and also kept me well informed during every stage of the sale. The reception staff and other members of the sales team were also very welcoming, friendly and helpful. I applaud the professionalism and happy to have chosen Audi Sheffield to purchase my car. Thank you for the excellent customer service - I shall be recommending friends and family to visit Sheffield Audi.

Nesar Miah, Audi Sheffield

I just collected my car and had a great experience overall. I love the car and everything from finding the car to handover has been great. Top marks to Qasir at Mercedes-Benz of Chesterfield. I would recommend every time.

David Wharton, Mercedes-Benz Chesterfield

10/10 service, from the moment I came into the dealership to the moment I left with my car the service was amazing. Helen Rhodes helped me through every step of the journey and really made my experience lovely. I will definitely be coming back again.

Leah Taylor, SEAT Sheffield

Excellent, all went smoothly.

Matthew Wilkinson, Volkswagen Bradford

Claire was very helpful and very friendly throughout the process. 

Stephen Lennox, Mercedes-Benz Harrogate

Really straight forward process, great experience, William dealt with requests for minor work on scuffs and bumps in a timely manner. The handover was very quick with no fluff. William also provided some good information regarding the My Volkswagen app and other helpful info. All the best, Adam.

Adam Reed, Volkswagen Bradford

What an excellent service. I bought my Audi from Geoff, who listened to all of my requirements and made it a smooth purchase. We will always choose Audi.

Rebecca, Audi Hull

Brilliant service and all of the paperwork was ready for a quick collection that saved us an additional journey. Very happy with the car that was all ready for us to take away. The dealership staff were very polite and helpful throughout from our first enquiry about the car to collection. I will definitely come to JCT600 again. Many thanks and 10 out of 10 service.

Adrian Strowger, Vauxhall Bradford

I found a Volkswagen up! beats that needed to be seen, so I phoned to see if this car was still in stock, it was so we arranged to visit Rotherham on Saturday. I was met by Andy Abbot who seemed a pleasant chap, he collected the car from the car park and we headed out on a test drive. There was very little pressure but we had a sensible chat, I liked the car so I agreed to buy it. It was all a very nice experience and so was collecting the vehicle. All of the contact and communication was very good thanks to Andy.

Sandra Pickering, Volkswagen Rotherham

I recently bought an Audi Q2 for my wife from Grimsby Audi and found the service that I received first class from start to finish. William Burton who dealt with the sale was very helpful at all stages and kept me informed throughout the process. If I buy another Audi I will certainly speak to them first. First class service.

ian Gilbert, Audi Grimsby

Tony Mitchell at JCT600 BMW in Bradford was extremely helpful from start to finish. He was patient with me when I couldn’t make my mind up on the day and was always at the other end of the phone/email if I had a question. Tony also took time out of his day to deliver the car to my work as I couldn't take time off. I would highly recommend.

Emma, BMW Bradford

From contacting Audi Hull with my interest in one of their vehicles I was contacted, informed and supported. The sales person showed that Audi go over and above normal dealerships and garages in terms of making sure that the vehicle I eventually purchased was the best that it could be. I am very pleased with the standard of the vehicle and the purchase was stress free and I now have a very nice Audi that I am proud to drive.

Ian Potts, Audi Hull

Great experience thanks to David who went above and beyond to provide great customer service - very pleased.

Miss Janine Brook, Volkswagen Sheffield

This overall buying experience was as close to being seamless as might be possible; it was without problem and perfectly facilitated. Adam Blades found the vehicle in accordance with my specification and delivered it exactly as he said he would. An excellent experience and I have no hesitation in recommending JCT600 PriceRight to others.

Andrew Page, PriceRight Rawdon

I have been a customer of JCT600 Vauxhall for over twelve years now and I would recommend to family and friends. I had a great experience when getting this car; everybody was very helpful and went through everything in detail. I will definitely use again in future.

Kirsty Whitehouse, Vauxhall Bradford

The service I have received at Volkswagen Sheffield has been outstanding. It was the quality of care and customer service that convinced me to change from Audi to Volkswagen. Russell Seggar could not have been more helpful and supportive during the process and Steven Donovan handled the hand-over process extremely well. Thanks to their service I am now a confirmed Volkswagen customer. Paul Roberts.

Paul Roberts, Volkswagen Sheffield

Absolutely no complaints about the service received with regards to the purchase of my vehicle. All of the staff were very helpful throughout.

Richard Fretwell, PriceRight Rawdon

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