Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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The service I received was excellent, everything had been considered and taken care of for me. The after care service received from Catherine was equally as good, ensuring I was completely satisfied with my purchase. I would definitely recommend SEAT Menston to anyone thinking of buying a new or used car.

Miss Jessica Whelan, Oldham, SEAT Menston

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Mr Smith, Audi York Dealer

My daughter was due to take her driving test and persuaded me to take her for a look around for a suitable first car. She took me straight to our local Audi dealership and fell in love with the A1. From the moment we expressed an interest in the car we could not have been treated any better by our salesman Karl, he made it a very special experience. From sending emails with a day by day countdown to delivery to my daughter to good luck messages on her driving test day, it could not have been a more professional yet personal service. All the finer details such as finance and payments were very clearly explained and went very smoothly. After passing her driving test she was keen to go straight to collect her new A1, it was all ready in the collection bay with a sheet over it ready for the big reveal...after photos and a thorough explanation of the car she was ready to drive it away! We were blown away by the extremely high level of customer service that we experienced at Audi Grimsby and we would not hesitate to return or recommend the dealership to our friends and family. Thank you Karl and all your colleagues at Grimsby Audi.

Mr David Hendry, Grimsby, Audi Grimsby

I was extremely impressed with the service I received, especially from Jonny Turner who understood our needs; was helpful, informative and in my view, exactly what a salesman should be! I wouldn't hesitate to recommend to a friend. All the staff went the extra mile and made the experience a thoroughly enjoyable one.

Mrs Julia Buckingham, Lincoln, Audi Lincoln

Having bought a number of new cars, I haven't always been left with the best impression of salesmen, but I can honestly state my interaction with Kebah at Audi Sheffield was extremely positive. He kept me updated throughout the time my car was on order and ensured the experience of buying my new Audi was very positive. I have already recommended him and the dealership to my friends who are looking to purchase a new car, all in all a refreshingly good experience.

Mr Gary West, Sheffield, Audi Sheffield

Went along knowing what car I wanted to buy (up!) and what I hoped to get in p-ex for my Corsa. Jaime Sanchez was very helpful, knowledgeable and provided a stress and pressure free buying experience. Collected my car just 3 days later and am happy with the deal I was offered. Thanks for the excellent service.

Mrs Jill Whieldon, Otley, Volkswagen Bradford

I ordered a Passat Estate on February 15th and drove my beautiful car away on May 11th ahead of estimated date. I have had my first drive today on May 12th because I prefer to drive new cars on my own and I absolutely love it. Service from Ryan at Hull was brilliant.

Mrs Vanessa Routh, Grimsby, Volkswagen Hull

The experience has been fine, excellent, quick, easy and stress free. Thank you Lee Davison.

Mr Nicholas Tanton, Hornsea, Peugeot Hull

Lee gave an excellent service finding the car which I required. Would recommend to friends colleagues and associates.

Mr Josh Hornby, Hull, Peugeot Hull

It's been an excellent service, nice and easy, went the extra mile to ensure that everything was done with regards to our personal number plates etc. Recommend Lee Davison.

Mrs Olwen Purdy, Hull, Peugeot Hull

Just purchased our car from JCT600 Leeds and wanted to say thank you for the excellent customer service we received from Richard Miller and his manager Paul. Richard was genuinely friendly, not at all 'pushy' and very efficient making the whole process a pleasant experience. Many thanks.

Mrs Susan Ramsbottom, Leeds, Mazda Leeds

Dealing with JCT600 VW Sheffield has been a thoroughly pleasant experience. Luke Sheard worked exceptionally hard throughout to ensure we got the right car and kept in touch constantly to update us. He was professional without being pushy. We enjoyed visiting the dealership and Luke and the rest of the staff could not do enough for us leaving us extremely satisfied. We were so happy that as we collected our new Polo we ordered a new Golf too!

Mr Craig Coddington, Tickhill, Volkswagen Sheffield

I am extremely satisfied with the service, the attention and the support provided by Luke at Volkswagen Sheffield. I have just taken delivery of a new Polo Hatch. She is beautiful. The whole experience has been amazing. Luke has had the patience of a saint, and the presentation of the car was fantastic. Thank you Luke for everything.

Mrs Susan Brooks, Sheffield, Volkswagen Sheffield

I placed an order for some plastic trims for my Touran, Matthew called me back to say he will have to put one trim on order but the others would be here the following day. Made an 80 mile round trip to collect them. Also I bought a door handle, the other part that is on ordered he offered to send it in the post, the service he gave me was first class. Should I need anything else I will be on the phone. Thanks again.

Mr Graham Statham, Melton Mowbray, Volkswagen Newark

Lee Chadwick from start to finish was most helpful. He matched the deal I found elsewhere and even drove to my house to fill in the finance docs, as I was unable to get to Sheffield and finally he picked me up from the station to take me to my new car. Highly recommend, great service, thank you so much!!

Miss Rachel Sheldrake, Doncaster, SEAT Hillsborough

Very happy with the price of the used car and my part-exchange price. Overall a good deal. The salesman Darryl was excellent, friendly, polite and very helpful. A very relaxed stress-free purchase.

Mr Alan West, Sheffield, Priceright Sheffield

I have recently taken delivery of a SEAT Leon from JCT600 Bradford. I am very happy with the car but feel extra praise should go to the JCT600 Bradford team. I have received exemplary service from them, particularly Scott. From my initial walk in for a test drive to delivery of my car, the service has been second to none. If you are looking for a car go to JCT600, you will not be disappointed!!

Mr John McMahon, Bradford, SEAT Bradford

Dealing with Andrew at JCT600 VW Sheffield, was a very pleasant experience. They sourced a car to test drive and we were kept informed at all stages of the process. Everything went smoothly the car was delivered early, which was a bonus and we were made to feel valued and important.

Mrs Linda McDermott, Sheffield, Volkswagen Sheffield

We purchased a Mazda CX5, ex demonstrator and were looked after throughout the transaction by Richard Miller. Richard kept us informed of progress during the process the whole time. Due to his professionalism and attention to fine detail, we were delighted with the whole experience - Even the coffee was good! I would sum up JCT600 in two words - "Very Professional". I would not hesitate to recommend them to anyone. By the way, we love the car.

Mr Kevin Pacey, Ratby, Mazda Leeds

After 13 years of buying Minis (6) it was quite a wrench to move away. However, Billy Thompson and the rest of the staff at VW York made it a very pleasant experience. Billy is relatively new in his job, but that didn't seem to phase him. He'd clarify issues or questions he was unsure about and at no point was there any pressure to buy before we'd actually made up our minds. During the buying process itself, he was in regular contact to keep us abreast of progress. He even made us laugh with a short video showing the new car being delivered on the car transporter!! Taking delivery- with the big reveal - was also made that bit more special with a lovely bouquet of flowers. All in all an excellent start by Billy and the team to our relationship with JCT600 VW York.

Mr Mark Paver, York, Volkswagen York

Joel was very friendly and helpful throughout our visits making the trade in of my beloved Scirocco not so painful. I am now the owner of a lovely family car, a Touran. This is the second time I have purchased from this retailer I have no problem recommending them.

Mrs Laura Clark, Selby, Volkswagen York

I am pleased to say that after my intial enquiry regarding my new motability car, I met with Chris Sugden today who treated me brilliantly!!! What a service, let's hope that the service remains the same when I come to collect my new car.

Mr David Moulds, Halifax, Volkswagen Bradford

My wife and I were both extremely satisfied with the care and attention shown by Ben Winter when we viewed and ultimately purchased our car. I would advise anyone to visit this showroom when looking for a VW.

Mr David Wood, Cleckheaton, Volkswagen Bradford

Visited Audi Boston to find out what car my daughter could have under the mobility scheme. Jane was very supportive and professional and made my daughter comfortable and didn't overwhelm her with questions. (That was left for me). It was a shame there was a back log for the new Reg car but I was informed where in the queue we were and we received our red car in time for my daughters birthday. There was just a minor bit with the paper work where I was not a nominee only named driver for insurance purposes.. after a few phone calls and historical information it was sorted.

Mrs Rachel Rollinson, Boston, Audi Boston

I would highly recommend Audi Grimsby! Everyone in the dealership was friendly and professional. Karl was fantastic and organised for my car to be decorated as I was collecting it on my birthday. It had a ribbon, a teddy and a banner and I even got a cake! Brilliant service and my car is amazing!! Thank you so much.

Miss Emma Beveridge, Grimsby, Audi Grimsby

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