My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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excellent customer service from both Steve Thompson and Ashley Khan.. lots of knowledge and advice. Great guys. Would definitely come back to them in the future.

Miss Kathleen McAvan, Leeds, Volkswagen Bradford

Very positive and friendly from the start. Welcoming and helpful when it was determined which vehicle I was looking for. I have been before and in the words of a famous Austrian "I'll be back"

Mr John Illingworth, Bradford, Volkswagen Bradford

I would just like to say that I have had a very professional service from Chris at the Volkswagen dealership on sticker lane. After a couple of days of negotiating and fulfilling my required specification, I bought a Volkswagen CC. Chris was very professional and patient, of which I was very grateful. I had previous dealings with another garage which was a total shambles, I am so glad that I did not have the same experience with JCT600. I cannot wait to collect my new car where I am confident and hopeful that the standards will be the same as when visited yesterday.

Mr Keith Barr, Bradford, Volkswagen Bradford

From the moment we met Karl Horsewood at Lincoln Audi the experience of choosing our new Q5 improved 100%. We have over many years had varying experiences when buying a car and when we started to investigate purchasing a new Audi this time had been disappointed at the level of service at your competitors until our son introduced us to Karl. From then on we had the most enjoyable experience possible. Karl is an exceptionally talented salesman showing the perfect balance of friendly professionalism. We felt we were being offered an excellent deal without the usual haranguing, instead Karl made us feel valued as customers. During the waiting time Karl kept us regularly updated. When we collect our new Audi it was an absolute pleasure and memorable experience, when nothing seemed too much trouble to ensure we left feeling we could not have had better care. May we wish Karl all the very best for his future and also thank the General Manager for his interest in our purchase and the Business Manager for his politeness and care. We will definitely recommend Karl and Audi Lincoln to our friends.

Mr David Dunlop, Nottingham, Audi Lincoln

Very happy with the vehicle I purchased on January 15. Staff were very helpful when contacting them, pleasure to meet. The gentleman Tom who met me with the car was very helpful and professional. I would definitely consider purchasing a vehicle from this company again.

Mr Luke Guymer, Pembroke Dock, Audi Grimsby

All my dealings with JCT600 have been positive. Christian Greaves, Mercedes-Benz Chesterfield was really good. I was a bit nervous of my new car but he explained things in full setting up my bluetooth and sat nav and even contacted me the next day to see if I needed any further help. I would have no problem in recommending him to my family and friends. A big THANK YOU Christian.

Mrs Kathryn Howe, Sheffield, Mercedes-Benz of Chesterfield

Please pass on my thanks to Gareth Barnes at JCT600 Volkswagen Hull. He was extremely helpful at every stage of the purchase of my new Polo, he was very patient with my endless questions and spent a lot of time explaining everything to me.

Mrs Ann Connell, Hull, Volkswagen Hull

I just wanted to express my thanks to all the staff at the York Volkswagen Dealership, Clifton Moor for a very pleasurable experience whilst purchasing my recent VW Golf. The attention to detail was a credit to the company and in particular the Sales Executive, Billy Thompson, who is a new appointment to the Sales Team, who conducted himself in a very professional manner and will undoubtedly go on to be a real asset to JCT600. I am really pleased with the new car and would definitely recommend anybody to the JCT600 York experience. Thank you.

Mr Mark Hopkins, Wetherby, Volkswagen York

This place not only has a high standard of vehicles but also a high standard of staff. Always welcoming, never pushy, John Battson recognised the needs and requirements of a first time buyer. He explained everything fully and the communication during the purchase was far above standard! I'll certainly be back here when we buy a car again. Thank you for being so welcoming, helpful, friendly and professional. It's a rare quality in business these days. Faith restored!

Miss Jennifer Dodd, Leeds, Priceright Rawdon

Excellent service from Aaron Carnall. Just bought a Renault Megane and found everything to be first class. He explained in detail everything about the car and I would recommend JCT600 and in particular Aaron to all my family and friends.

Mr Philip Crookes, Sheffield, Priceright Sheffield

Salesman was polite and helpful. When he didn't know an answer to our question he asked colleagues for the answer. His knowledge of the car was very good.

Mrs Sara Moyes, Bradford, Peugeot Bradford

I have just become the owner of a brand new Volkswagen Up! I would like to thank Rod Hinch for the way he looked after me, no pushy sales talk and no questions left unanswered. Andrew Wilson did the handover and showed me round the vehicle, explaining all the buttons and setting up my bluetooth & sat nav. THANK YOU. I will certainly recommend you to my friends.

Mrs Gail Scaife, Brough, Volkswagen Hull

Always a pleasure to do business with Ben Winter at Volkswagen Bradford. Thank you for your expertise and totally professional service. Second to none.

Mrs Linda Sikora, Baildon, Volkswagen Bradford

My wife and I visited your dealership today where we were met by a young man by the name of Christopher Sugden. He was very helpful and professional in helping us choose our new Motability vehicle. My wife and I cannot say thank you enough for all his help and we can not wait until we get our new Volkswagen CC.

Dr Michael Neale, Bradford, Volkswagen Bradford

Good service throughout the process. I am so happy I chose JCT600 because of the service I received from Ashley Khan!! I would recommend him to anyone buying a new car Helpful. Friendly. Fantastic from start to finish.

Mr Nathan Charlton, Bradford, Volkswagen Bradford

Collected my new car on Tuesday and I'm so pleased with it. Amazing service from start to finish. This is my 4th Volkswagen. The staff are very friendly and welcoming. My salesman Ben Winter is great, well he must be as this is the 3rd out of 4 VW's I have dealt with him for. All the team do a great job and I for one won't be going elsewhere for a long time. When I tell them what I want and need they get it spot on every time. Well done keep up the good work n I'm sure I'll be back in a few years for my next one.

Mrs Joanne Reynolds, Bradford, Volkswagen Bradford

From the very start I received excellent and courteous service from Mr Craig Merifield. He explained in detail about the car that I did finally purchase. I would most definitely recommend the firm and this particular salesman to friends, relations and neighbours.

Mr Chris Chapman, Bradford, Volkswagen Bradford

I went to BMW Bradford having had a poor main dealer experience elsewhere a few days previously. I tried to dismiss any preconception of how I would be received, but my assumption was that all dealerships would operate in the same way. How wrong I was, the whole process from start to finish was a great experience. Rickie Holden handled the sale and was a pleasure to deal with, everything was taken care of, nothing was too difficult. I would like to thank Rickie and all the team at BMW Bradford for their service and support during the buying process, you are without doubt a credit to your founder.

Mr Kevin Lowther, Middlewich, BMW Bradford

Great to collect my new Ibiza from Charlie and Bob and SEAT Bradford today! The car was even in the show room out of the rain!!!! :) It's the second car I have had from JCT600 now, Thank you.

Miss Cherelle Webster, Bradford, SEAT Bradford

Overall I am very happy with the service I received from the team at SEAT Bradford. The service was quick and efficient and the team are well mannered. They made the process of buying my first new car enjoyable and easy.

Miss Sinead Campbell, Bradford, SEAT Bradford

I would like to say that the service I have received from Trevor Goodman, the sales executive at the Volkswagen dealership in Bradford has been by far the best service I have ever had when purchasing a new vehicle. This combined with the great communication and high service to the customer would want me to recommend the JCT600 company to my friends and colleagues. Trevor is a genuine man and easy to get on with.

Mr Michael Clayton, Bradford, Volkswagen Bradford

Nothing bad to say what so ever. Chris has been amazing. Any questions I had (which was a lot) he answered every one of them with politeness. He has given me loads of information and this was by far one of the best deals I have seen with plenty of extras. Thanks to Chris he has made me very happy and its been a pleasure.

Miss Haley Brown, Bradford, Volkswagen Bradford

On our first visit to JCT600 Volkswagen, we received an extremely warm welcome by Chris and the rest of the staff. Throughout the sale procedure we had no complaints whatsoever and wouldn't hesitate in recommending Chris and the team to friends and family.

Mr Warren Dunford, Halifax, Volkswagen Bradford

I would just like to commend Christopher Sugden at JCT600. He helped me and my wife choose our new Motability car and was very professional and attended to our needs with courtesy. Thank you Chris!!

Mr Stephen Mobbs, Bradford, Volkswagen Bradford

Exceptional service and staff. Very welcoming staff and lovely showroom. Good communication with me and kept me updated an the cars arrival and whereabouts. Big thank you to everyone in Bradford!

Mrs Nicola Kerr, Leeds, Volkswagen Bradford

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