Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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Great experience from start to finish, highly recommended.

Mrs Cathy Ruston, Rotherham, Volkswagen Rotherham

The whole experience was very smooth and professional. James Templeton kept me up to date and was welcoming and helpful on each visit to the showroom. Despite only choosing a contract hire arrangement the staff were highly professional right up to 'unveiling' my car in the showroom which was a lovely touch. I am exceptionally pleased with my Scirocco and please pass my thanks to the staff at VW Rotherham, particularly James.

Mrs Lucy Mann, Worksop, Volkswagen Rotherham

My experience here has been very good, everything has been sorted on time and dealt with properly. Imran was very helpful and made my time here very pleasant.

Miss Amanda Buckley, Sheffield, Volkswagen Rotherham

Imran has been extremely helpful and helping me find the perfect car to suit me and my budget. I won't hesitate to recommend him to any of my friends looking to buy a car, even though I've come all the way from the Cotswolds. I will send them up here!

Mrs Sara Astor, Blockley, Volkswagen Rotherham

This is our fourth car from VW at Wickersley and would like to say what a pleasure it's been to renew our car with you again. The professionalism with the staff at Wickersley is exactly what you expect from a VW dealer. Nothing was too much trouble for Ashley. We would certainly recommend all our friends to visit you.

Mrs Christine Bunce, Rotherham, Volkswagen Rotherham

Very friendly and helpful staff. Imran was with me every step of the way. Excellent service and experience from start to finish. VERY HAPPY!!

Miss Zoe Scott, Worksop, Volkswagen Rotherham

I have nothing but praise for Paul Hague and his team at JCT600 Newark, in the way that they handled the replacement of our 7 week old car following a garage fire. Delivery of the identical replacement was expedited, as a result of pressure from JCT600 - and our Sales Executive, Ryan Lount kept us fully informed of progress throughout the delivery period. I have no hesitation in recommending Volkswagen Newark to anyone.

Mr Paul Cox, Southwell, Volkswagen Newark

Our experience has been excellent thanks to Dean Garvey our sales man, who showed us different cars and will come again thanks to the service received and care taken to understand our needs. Thanks Dean.

Mr Peter Norie, Sheffield, Volkswagen Sheffield

A fantastic experience dealing with Kirk and Andy from start to finish, kept informed every step of the way.

Mrs Helen Tonks, Normanton, Kia Castleford

Excellent customer service from Mike Smith who sourced a car earlier than I was expecting.

Mrs Lesley Statham, Sheffield, Volkswagen Sheffield

Superb experience from the initial meeting with Mark Jackson, through to vehicle collection. I was kept informed but not bombarded with relevant information on my purchase and felt updated and in control throughout. My first experience of buying a brand new car and I truly feel that I was handheld through this experience in a capable and trustworthy manner. Many thanks Mark.

Mr Jeff Craig, Sheffield, Volkswagen Sheffield

I purchased a Touran 6 months ago and due to unforeseen circumstances, wife's illness deemed the current vehicle not suitable. I popped in to Volkswagen and got speaking with Dean Garvey who through understanding and listening to my change in circumstances was able to source me a suitable vehicle, a Sharan, through your dealership which I have now purchased through Volkswagen Solutions. The Package...like everything I would have liked a better p/x price but that's motor vehicles. The sale from start to finish; delivery dates, handover etc was carried out in a courteous and very professional manner and the product, VW as good as always. I have been a customer with Gilders for years and me and my family will continue this now with JCT600. Many thanks to Dean Garvey.

Mr Graham Melles, Sheffield, Volkswagen Sheffield

The first time we walked through the doors at JCT600 Sheffield we felt completely relaxed, all the staff were warm and inviting. Luke the salesman is an asset to your company; he was knowledgeable and friendly, not pushy and didn't come across as sales driven, he clearly had our best interests at heart. He made the whole experience enjoyable, keeping us informed the whole way through the sale. Thank you. Plus the drinking chocolate is a great bonus.

Mr Roger Chippendale, Sheffield, Volkswagen Sheffield

Just bought a used Astra from Vauxhall Bradford. Lupton Brooks was excellent from start to finish, he explained everything in a friendly and professional manor. Will recommend him to friends and family.

Mr Chris Lockwood, Bradford, Vauxhall Bradford

We were in search of a car for a while and went to many places, but as one can imagine that it's not easy to find the right car which can in turn make the process into a very stressful experience when you are going through these kind of moments. Our first impression of going into JCT600 was indeed very positive right from the onset and especially when we met a very helpful, humble and professional person - Jonathan Taylor who made the whole supposedly daunting and stressful process into an enjoyable experience. Me and my husband felt that for the first time we saw an aura of passion, commitment and sincerity all combined in the realm of professionalism and credit goes to JCT600 for having employees like Jonathan to represent them. I am certain that this experience will stay with us for a long time. We can not express in words how grateful we are to Jonathan for all his help and support throughout the process but only to say a big thank you...

Mrs Izbeth Khan, Sheffield, Mercedes-Benz of Sheffield

Great service from Geoff and sales manager, nothing was too much trouble for them. This is my 4th car from your dealership. Will be back.

Mrs Janet Inness, Liversedge, Priceright Rawdon

I went to look at a Hyundai i40 and ended up buying it. No pressure from Wayne the sales guy. I WILL be recommending them to everyone.

Mr Mick Bradbury, Hemsworth, SEAT Hillsborough

Very professional service from the moment of initial contact (Ben Hall). Was kept up to date with build week and delivery dates, with paperwork handled efficiently (thank you as well to Sophie). Very enjoyable handover - nice to meet other members of the Audi Lincoln team. Thank you Ben!

Mr Matt Leighton, Southend on Sea, Audi Lincoln

My mother and I called into JCT600 to arrange a Motability vehicle, neither of us knowing very much about cars and both a little nervous about choosing something suitable. We were welcomed by Trevor Goodman in the car park and he immediately put both of us at ease. Trevor spent time with us, ensuring we made the right choice, making sure he fully understood our needs. We ordered our car and the experience was extremely enjoyable. Trevor excelled with his customer service and I would not hesitate in recommending him and JCT600 to my colleagues, peers and friends. Thank you Trevor.

Ms Jo Emery, Leeds, Volkswagen Bradford

This is the second vehicle we have bought from Craig and have found both experiences to be helpful, friendly, knowledgable and professional. Thank you.

Mrs Pamela Vaines, Cleckheaton, Volkswagen Bradford

Just wanted to drop you a line to say what great service I have just received from your team in Hull and particularly Dennis Tuffour. This was my third attempt to buy a new car as I had given up with 2 other, more local VW dealers (not JCT600 dealers!!). Great stuff, thanks

Mr Steve Barker, Harrogate, Volkswagen Hull

I dealt with Roxanne from start to finish in purchasing my new A1, she was very professional and we are extremely satisfied with our new car. Nick the business manager, also very professional in sorting out my details. Many thanks Doncaster team Audi.

Mr Gary Wain, Doncaster, Audi Doncaster

I can not praise VW Wakefield enough....from the receptionst to the Head of Business, all personnel epitomise professionalism. I will NEVER go anywhere else again.

Mr Les Wiseman, Sheffield, Volkswagen Wakefield

Excellent from start to finish as always. Even the kids aged 5 & 9 enjoyed a trip to the dealership.

Mrs Lisa Tabbner, Wakefield, Volkswagen Wakefield

This is the third car I have bought over the years from Ryan at Hessle. As usual he was friendly, informative and quick to sort any issues or queries I had. Thank you and see you again in a few years.

Mrs Rachel Jenkinson, Driffield, Volkswagen Hull

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