My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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Great, really helpful and great advice. I would recommend this dealership and especially the salesman Peter Jonwood to anyone.

Mr Richard Carr, Sheffield, Volkswagen Sheffield

I visited Doncaster Audi on 14/1/2015 for a factory recall and a warranty issue for my A4 TFSI. The whole matter went as smoothly as it possibly could from start to finish. Communication was excellent as were the customer service skills. I collected my car to find it had been valeted inside and out and it looked as good as it did when I first bought it. Thank you Doncaster Audi

Mr John Tomlinson, Doncaster, Audi Doncaster

I have just had my VW Golf Serviced by JCT600 Volkswagen Bradford. The gentleman who collected my car and delivered it back to my work place was very friendly and accommodating and arrived on time. I was constantly kept up to date with the progress of the vehicle by Andrea whose customer service skills are second to none. Very happy with the service and pleased to receive my car back nice and clean. Would thoroughly recommend.

Mr Owen Bradley, Otley, Volkswagen Bradford

Excellent. 10/10.

Mr Derek Brown, Spalding, Audi Boston

Part exchange, Dean Garvey was absolutely superb, very knowledgeable, approachable and friendly. He listened to my needs/requirements and advised accordingly. Very pleased with the deal (worked out much cheaper per month than my current deal). I would certainly recommend Dean to my friends and family.

Mr Jonathan Meyer, Sheffield, Volkswagen Sheffield

Informative and friendly. No pressure to buy. Can be very stressful spending a lot of money but this has been a stress free experience with Mike Smith. Would recommend to friends (Have done already!)

Mrs Janet Loxley, Sheffield, Volkswagen Sheffield

Bought a VW CC, 2.0 GT 2 days ago and was dealt with by Luke Sheard at the dealership. Fantastic and completely stress-free experience because of this honest and straightforward guy. Nothing was too much trouble for him. Kept me constantly updated with progress of the delivery. I never felt rushed or pushed into a deal. I would highly recommend him to anyone planning to visit the Sheffield dealership.

Mr Razi Ahmed, Sheffield, Volkswagen Sheffield

Chris Pattison dealt with me, he was more than helpful in every sense he could not do enough for me explaining every thing I wanted to know about the car and various other things re finance. I hope I will be back again for a car at some stage.

Mr David Patten, Pudsey, Peugeot Bradford

So far so good - ordered my new car, it was easy. Mark, the salesman, listened to what I wanted and what I could afford and it was that simple. Car is on order and I am waiting for a date for delivery.

Miss Tracy Viner, Sheffield, Volkswagen Sheffield

We visited the dealership on Saturday 17th Jan. We were looked after by Ryan Firth and I have to say he is an excellent sales representative and a credit to JCT600. He is very knowledgeable and extremely helpful. We did not feel as though we had been put under any pressure and in fact Ryan was happy for us to go away and do our own research before making a decision. Having checked the market we realised that the deal we had been offered was excellent so went back and bought the car. Ryan has kept us informed of progress and has gone the extra mile so that we can get the car as soon as possible.

Mr Stephen Wood, Brighouse, BMW Bradford

Very good service from the staff at JCT600 Bradford especially Ashley Khan, Ashley Clyne and Ben Winter who all looked after me during the purchase of my car.

Mr Ian Isherwood, Bradford, Volkswagen Bradford

A thoroughly pleasant experience from start to finish. Our vehicle purchase was dealt with by Rob Wharton & Jonny Boyes both of whom took great pains to explain the process at each stage and to outline options to us. They were both very helpful throughout and impressively professional.

Mr Graham Challenor, Easingwold, Volkswagen York

I recently purchased a car from the Volkswagen retailer in Hull. I had excellent customer service from Andrew Wilson one of the sales team. I also met Calvin the product genius who assisted me when I came in for a test drive in the car. I just hope that the after sales service is as good!

Mrs Karen Waltham, Hull, Volkswagen Hull

I would like to say thank you so much to Chris for changing my car for me. I had a accident and could not drive my manual car any more, that I got 2 weeks ago. Chris changed my car to a automatic vehicle and was very nice about the whole situation.

Mrs Pauline Mobbs, Bradford, Volkswagen Bradford

Was looked after by Trevor Goodman. We visited on 3 occasions prior to ordering the Volkswagen CC and his whole customer service was outstanding from start to finish. We were never rushed and he took time to listen to our needs and reassured us with professionalism throughout. This was a truly passionate individual who worked from his heart.

Mrs Pushpa Vohra, Bradford, Volkswagen Bradford

Chris Sugden contacted me over the phone part way through my finance agreement to talk me through some offers. This coincided with me thinking about a change of car anyway so I came into the showroom. Chris was very helpful. I like to understand as much as I can about the technology and safety of my vehicle and he explained it to me in a way I could understand without overwhelming me. He gave me time to think over the terms of the deal and I felt motivated to buy the car without feeling overly pressurised. He was very helpful on the test drive (which us girls get nervous about!) and explained some of the key features of the car to me, again in a manner I could understand and decide upon. My experienced was enhanced by Ash, who made the finance side of things easy and smooth. Buying a car as a woman on your own is quite daunting, with a natural tendency to feel like you may be being conned however Chris and Ash eliminated this as much as I think they could and I'm really looking forward to collecting my vehicle and would send friends and family to the dealer.

Miss Gemma Durkin, Cleckheaton, Volkswagen Bradford

I was very pleased with the deal I got on both the car I was buying and the part exchange value for my car. Ashley Khan was extremely helpful, polite and friendly. Didn't overdo the sales!. All in all a good experience - finished off by having petrol in tank for when I drive away.

Mrs Kate Gray, Leeds, Volkswagen Bradford

We arrived unannounced and were immediately directed to a parking space in the car park. From there we were escorted into the showroom and introduced to a salesman, Mike Chang. As we had been misinformed when purchasing our current Up! from another dealer we were naturally sceptical when it came to dealing with VW salesmen. We need not have worried as Mike showed us all sorts of alternatives and we finally settled on one which ticked all the boxes. When it came to picking up the car and effecting the changeover everything was handled in a thoroughly professional and pleasant manner. It was a pleasure dealing with JCT600 as the staff at Bradford were pleasant, friendly and professional. We will recommend it to all our friends. Thanks a lot.

Mr John Stockwell, Halifax, Volkswagen Bradford

Great customer service throughout from Michael Chang. I am happy with how the car has been presented to me. Michael has been able to deal with all the questions I have asked him. Overall I am happy with everything and I would recommend Volkswagen to my family & friends.

Mr Scott Suddards, Bradford, Volkswagen Bradford

A marvellous adventure, including excitement, mystery, humour and as yet, not financially demanding. Only sorry its all over, but we have our splendid new car to soften the return to mundane reality. Thank you all !!

Mrs Helen Parker, Chesterfield, Volkswagen Chesterfield

If you want a SEAT then I totally recommend SEAT Bradford. In challenging surroundings (Unfinished showroom) Charlie made buying a new car a easy enjoyable experience (Not forgetting Bob as well) No pressure selling. A hassle free time. I have no reservations about doing business with them again. Thanks

Mr Andy Broughton, Leeds, SEAT Bradford

I am very pleased and impressed with the helpful, informative, patient but positive response we received from Aaron Carnall, JCT600 Hillsborough. Nothing seemed too much trouble, from coffee to explaining all the controls in the car while he stood in the rain/ snow. Always a smile with a word or two but never pressure. Thank you for a service that is 'Priceless'

Mrs Melwyn Fisher, Sheffield, Priceright Sheffield

I just wanted to say a big thank you and your fantastic staff at Volkswagen Chesterfield for sorting me out with my new VW Tiguan today. I am very pleased with the deal I got and have been very impressed with the service I have received so far from both Domonic and Scott, especially when I compare them to the sales executives / managers from other dealerships I encountered over the weekend.. Thanks again.

Mr Paul Sapsford, Sheffield, Volkswagen Chesterfield

We would like to thank Michael Chang for his professionalism, care and courteous manner in our sale and purchase this week. He made us feel confident in our dealings with the company and unlike so many sales persons, never put any pressure on us. Having driven our new car for two days we are delighted with it and satisfied it was a great choice. We wish Michael well for his future career and have recommended him to family. A big thank you and (the coffee is lovely)

Mrs Ruth Dawson, Otley, Volkswagen Bradford

Our Salesman Ashley Khan was very attentive, listened well to our requirements and enabled us to obtain a Polo within the price we wanted to pay. From purchase to collection he kept us updated on progress and arranged a suitable time for me to collect the car. This is our third car we have purchased from JCT600 Volkswagen and have always been pleased with the service we have been provided, thank you.

Mr Michael Taberner, Bradford, Volkswagen Bradford

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