Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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I was so impressed with my experience with JCT600 Hull that I felt I had to write some feedback. From the Receptionist Dawn, a lovely smiley welcome to the showroom and an efficient and friendly manner, to the Showroom Manager Mr Daniel Young, without him the deal would not have been done, to my Salesman Ryan Saunders who went out of his way to make sure I was happy. Both these men are an asset to your company. My new car was presented in a brilliant way and I was given a huge bouquet of flowers, a photo was taken too, the best day I've had in a long time ! Congratulations on employing such friendly and professional staff who go out of their way to make the buying experience such a pleasure. Customer satisfaction is paramount these days.

Mrs Sally Gohl, Elloughton, Volkswagen Hull

My experience was 1st class, can not recommend them enough. Gareth and Mathew were on the ball from start to finish.

Mrs S Hibbs, Newark, Volkswagen Hull

Amazing service from Danny and Marc, everything ran so smoothly right from the word go. I went in potentially looking at a used car and came out with a FANTASTIC deal on a new one! I would have literally no hesitation to recommend any one to go and see them. JCT600, you have one VERY happy Customer!!

Miss Laura Gillyon, Brough, Volkswagen Hull

I would just like to thank JCT600 at Hessle for the efficient and relaxed experience I had, when purchasing my Volkswagen Polo and a special thanks to Calvin Parker and Dan Longman for their friendly help.

Mr Patrick Beadle, Beverley, Volkswagen Hull

Another great experience at JCT600. Very personable sales executive, Jaime Sanchez. Would definitely recommend to anyone.

Mrs Frances Martin, Burley in Wharfedale, Volkswagen Bradford

The experience was very straight forward with no pressure and Craig was very friendly and obliging thanks.

Mrs Marilynne Hughes, Bradford, Volkswagen Bradford

Super guy, super service!

Miss Ella Parker, Leeds, Volkswagen Bradford

Thank you Trevor!! Great service yesterday from yourself and colleagues, many thanks from myself and my mum!

Mr Adam Jones, Bradford, Volkswagen Bradford

I have just collected my second Volkswagen Golf from Craig who once again was professional, courteous and a pleasure to deal with. Thanks

Mr M Wood, Bingley, Volkswagen Bradford

Well once again Ben Winter and VW provide an excellent service. He kept me updated with all aspects of vehicle build and delivery, when it arrived in country and when at dealership, let me choose my time for handover and once again helped with every aspect of the process from order to handover pleasure to deal with him and VW. Thanks Ben, I'll be back.

Mr A Sikora, Baildon, Volkswagen Bradford

We had a good experience at VW Bradford buying through the Das WeltAuto scheme. We were looked after by Chris Handley who was easy to get along with and understood our needs. His best quality is that he is not a typical pushy car sales person.

Mr Adrian Knowles, Leeds, Volkswagen Bradford

I was looking for a new vehicle due a recent accident and Bill helped me though every stage of the process. His attention to detail and what I needed was excellent, as my hire vehicle had been returned he even collected me on the day to pick up my new and so beautiful Audi A1, which is a fantastic car. I cannot thank Bill and whole team at JCT600 enough for all their help, I cannot recommend them highly enough to anyone looking for vehicle.

Mrs Jane Knowles, Chesterfield, Audi Sheffield

I recently purchased a VW Polo from your dealership and was served by a lovely young man called Jamie Needham. His service was excellent! He was knowledgeable about the product, he patiently answered every question I had and his manner put me totally at ease which gave me the confidence to go ahead with the purchase, as I knew that this was the best car that suited my needs. He explained everything clearly to me in a non jargon manner which I could understand and kept me fully up to date with my purchase, from its arrival to my picking it up. Me and my family particularly enjoyed the video's that Jamie emailed as well. Jamie is a credit to your team and it was my great pleasure to buy my car from him. If you could pass on my sincere thanks I would be very happy. And I will also recommend him to all my family and friends.

Mrs Tracie Cookland, Sheffield, Audi Sheffield

Enjoyable hassle free experience. Made to feel very welcome.

Mrs Maureen Fairbairn, York, Audi Lincoln

Bought a used BMW X3 from Bradford BMW. This is the first time that I have dealt with JCT600 and I am so glad that I did. My wife and I were greeted with great courtesy by Jack Davies and taken for a test drive. Jack's product knowledge was very impressive without being pushy in any way (we always run a mile from pushy sales people). We made the decision to buy the car and agreed a pick up date. We were kept informed of the cars preparation progress and were delighted to collect our gleaming used X3 looking like new. Before we left the dealership the car was taken to a local filling station and fuelled to a very decent level which was a very nice touch given that some dealers leave you to drive home on fumes. Buying a used car can sometimes be quite daunting but I have to say that the whole process of dealing with JCT600 filled me with great confidence. A great big thank you to Jack Davies and everyone involved - well done.

Mr James Nixon, Mirfield, BMW Bradford

It was an excellent journey and Ranbir was exceptional. I will definitely recommend the whole team. Thanks guys.

Dr Ifeanyi Dibia, Doncaster, Mercedes-Benz of Doncaster

Wayne introduced himself as I was walking around the used car lot. He was smart, friendly and asked if he could help in any way. He was a joy to deal with ensuring I understood everything about the car, the complete sale agreement and after sales service. I did the deal on the first visit and he reiterated the deal before I signed to ensure I had got everything correct. Well done to him and JCT600.

Mrs Carol Knott, Chesterfield, SEAT Hillsborough

Bought the car today, the SEAT Leon FR from sales rep Kirsty and the service is outstanding. An absolute credit to JCT600 is Kirst, nothing was too much trouble and she even went out of her way to communicate on her day off work to ensure a smooth delivery! Thanks again I love the car!

Miss Kelly Lindley, Rotherham, SEAT Hillsborough

I bought a car from Shaun Reynolds at Rawdon this week. I have to say the whole experience was a lot more enjoyable than I anticipated. As a female, car shopping on my own, I have experienced 'the hard sell tactics' at other car dealerships so I was quite nervous when I arrived. All the staff were friendly and welcoming and Shaun was very patient with me when I asked to see several cars. There was no pressure - I felt Shaun was simply there to help me. JCT600 seem to have lots of showrooms but they have still maintained the values of a small 'Family business' and this is apparent from the moment you walk through the door. I will be recommending JCT600 to my friends and family after such a good experience... thank you.

Miss Catherine Reynolds, Otley, Priceright Rawdon

Great service, very friendly staff. Everything was properly explained so I could sign the contract with confidence. Fantastic customer service seeing that this is my car and I had no means of getting to the garage easily, they picked me up from work and even drove me home after my test drive. I am loving my new car - thanks JCT600.

Mrs Stephanie Freitag, Leeds, Priceright Rawdon

What I really liked is that you could view the car details on window; mileage, service etc. All personnel epitomise professionalism and really easy to talk to. I would always come back to you for another car.

Mr David Dennison, Bradford, Peugeot Bradford

From start to finish the whole experience was just great at Peugeot Bradford. It was a pleasure to deal with them. We found the salesman Alun Williams very professional with a super friendly manner, very informative and not pushy in any way shape or form. Simply spot on and a credit to the company. It has been one of the best experiences we have had in buying a car if not the best. We cannot be more complimentary than that! We live well outside the area but would recommend anyone in a heartbeat because of our experience. We would absolutely, certainly use these guys again. Thank you again for your kind attention throughout. Keep up the good work!!

Mr Ian Robinson, Grimsby, Peugeot Bradford

Had my car in for an MOT this morning. The service was excellent and the car was cleaned inside and out. All done in a timely and efficient manner, would recommend this garage for your MOTs and Service needs.

Mr Ian Goggs, Wibsey, Mazda Bradford

Charlotte Hall was excellent. Wonderful experience. She was attentive, clear, concise and seemed to genuinely care that our purchasing experience was one that we would enjoy and therefore do again in a few years time. Very professional!

Mr James Cutting, Pocklington, Mercedes-Benz of Sheffield

Experience was excellent. Lee was very pleasant and made me feel relaxed buying my first car on finance. He explained everything clearly to me and made sure I understood and was happy with my purchase.

Miss Stacy Sainsbury, Hull, Peugeot Hull

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