My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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Very efficient service. My car was collected and delivered back to me without any fuss. What I particularly like about the service is that the staff make you aware of any recommendations or problems BEFORE you collect the car so that these can be sorted out whilst the car is still in their possession. No need to book the car in for a further visit. Well done JCT - you carry my unreserved approval.

Mrs Christine Ann White, Bradford, Volkswagen Bradford

Took my mum to VW Wakefield so she could collect a key. I walked passed a gorgeous UP in the showroom. It was love at first sight. Andrew Barraclough carefully guided me through the purchase with endless patience and good humour. Thank you, I love my car!

Mrs Eve Grant, Leeds, Volkswagen Wakefield

Picked up my new car today 31/01/15. Was handled by Susan Lloyd, very polite and very in the know made my visit well worth it. Its my 2nd car from JCT600 at wakefield plain sailing...thank you Susan lloyd

Mr Robert Hancock, Barnsley, Volkswagen Wakefield

We have recently bought a used Volkswagen Golf from Volkswagen York and would like to say that the whole process was dealt with in a no hassle, friendly and professional manner. We would like to give particular thanks to sales executive Joe Reid who was a pleasure to deal with throughout and explained the process step by step. Follow up emails were sent prior to picking up the new car and on collection the handover process fully explained. The car was well turned out on collection and we take confidence that we have a 12 months Volkswagen warranty. Thanks once again.

Mr John Hunter, Castleford, Volkswagen York

Very professional and well set up dealership. Felix Cavaliere was friendly and helpful and the whole transaction was flawless and painless. Well done Felix and JCT600 SEAT Menston.

Mr Allen Gaunt, Huddersfield, SEAT Menston

Nice environment, great staff. The sales process was friendly and welcoming.
Negotiations were professional and, to some degree, flexible accompanied by the usual 'have to see my manager' routine which did not detract from the process.
Minor issues with our new vehicle are being dealt with promptly and, considering it is the festive season, efficiently. 

Keith Ryan, Volkswagen Sheffield

Thanks Felix for all the help you gave me when buying my SEAT Leon. Look forward to seeing you again soon

Mr Peter Robinson, Ilkley, SEAT Menston

I would like to thank and recommend Salesman, Joel Ricketts from VW York for a fantastic customer service, helpful, friendly manner, professional and going the extra mile for the customer. I have just purchased a VW Up and am thoroughly pleased from start to finish with the overall experience. All the staff at VW York were excellent but a special mention to Joel which I hope he receives my feedback. Will definitely recommend him to friends and family. Thank you.

Miss Michelle Livesey, Scarborough, Volkswagen York

From coming in the first day Chris has been very helpful and we are very happy with the service received and are excited about getting our new car.

Mrs Norma Neal, Bradford, Volkswagen Bradford

Was not sure which car to pick so drove to VW and was shown various cars by Steve Thompson. What a lovely person, I was treated kindly, very patient even though I could not make my mind up at first. I had a test drive and Steve reassured me about the hand brake which was my main concern. He is the sort of person we want to see when we are choosing a car smiley, happy, caring people. Thanks Steve and also Ashley for letting me test drive your car.

Mrs Rosalin Fontane, Bradford, Volkswagen Bradford

Extremely pleasant and friendly service. Communication excellent, did not have to contact for information as kept up to date on all aspects of the servicing. Kelly McGrath and Andrea Priestley both of whom were absolutely excellent in all aspects of their communication. Could not speak more highly of my experience. 

Mr Peter Roberts, Shipley, Volkswagen Bradford

We were so happy with the new vehicle and our new key rings. Thank you Steve Thompson.

Mrs Maryam Almalki, Bradford, Volkswagen Bradford

My sales man Ashley Khan was very, very helpful. He made my experience very easy and memorable. I would definatley recommend him, all the staff in the dealership have been very helpful to me during my visits to change my car. Thank you once again.

Mr Ian Isherwood, Bradford, Volkswagen Bradford

Chris was an excellent representative of Volkswagen...he was helpful and explained everything clearly. Brilliant service!!

Mrs Katheline Peel, Bradford, Volkswagen Bradford

Went in on Saturday to look for a car the place was very busy was told to take a seat and some one would come and see me. Mark arranged two test drives for us with Matt. It was all very good from start to finish. I will definitely use Mark and Matt again. Thank you all, everyone at the garage was very helpful.

Mr Stephen Thersby, Bradford, Peugeot Bradford

Paul Royston offers and delivers the image and service that is expected, when buying a Mercedes Benz. His support and commitment to us made it easy in making the decision to buy quality and reliability (the feel good factor) "our second SLK above other cars at this level". Our regards to Paul.

Mr Raymond Mace, Stafford, Mercedes-Benz of Sheffield

Big thanks Danny, from first meet and greet in freezing, rainy conditions, he was always helpful and informative. Enjoyed the buying experience, was never pushy and returned my calls when messages, thanks for the hospitality!

Mr Russell Milner, Pudsey, Priceright Rawdon

Excellent customer service from start to finish. Our salesman Sam was professional, helpful, friendly and not pushy. The car is a delight to drive. I would highly recommend Seat Hillsborough to anyone. A good car buying experience.

Mr Steven Woodward, Retford, SEAT Hillsborough

Mike Smith was fantastic; he found the most suitable car for me and my family and was highly professional throughout. Would highly recommend.

Mrs Geraldine Scott, Sheffield, Volkswagen Sheffield

I visited Vauxhall Bradford with the hope of purchasing a new vehicle and was extremely happy with the service I received. From past experience (albeit not with JCT600) I've always found car showrooms to be very uncomfortable environments with pushy sales reps pushing for their commission - this was not the case here at all. I dealt with Joe Robinson from initial enquiry, through to test driving several vehicles and completion of sale and I must say that Joe is a great asset to JCT600! Joe was extremely professional throughout, very patient (with my many questions) helpful and not at all pushy. It is clear that JCT600 have a huge focus on customer service and I've already recommended the showroom and Joe to several friends who are currently looking to change their vehicle. Thank you for a great experience and a fab new car!

Miss Rachel Johnsen, Bradford, Vauxhall Bradford

The customer service that I received from Geoff Baird at PriceRight Rawdon was second to none. He kept me fully informed throughout the buying process and made the whole experience a pleasure.

Mr Martin Huckerby, Mansfield, Priceright Rawdon

Chris Sugden, I am extremely happy with our experience at the dealership. Chris was very helpful and ensured we were fully informed on how the process worked.

Mr Daryl Reilly, Bradford, Volkswagen Bradford

I am very happy with the service we received from Chris Sugden. We were dealt in a very friendly and professional manner, any queries I had were answered straight away and any problems were resolved. I would definitely recommend Chris to any of my friends looking to buy a new car!

Miss Aasma Ravat, Batley, Volkswagen Bradford

I am extremely satisfied with the service I received from Billie Jo Hicks and Mark, when purchasing my VW UP. They were very pleasant, friendly and professional. From choosing my car to the change over and driving away from the garage, I felt it was a very enjoyable experience. My car is fantastic, and I would recommend JCT600 to everybody.

Miss P Finch, Wakefield, Volkswagen Wakefield

My sales executive Jaime Sanchez has been extremely helpful and informative in every way. Jaime was very well mannered and the way he dealt with me was very professional.

Mr John McKenna, Cleckheaton, Volkswagen Bradford

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