My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

Submit Feedback

Having identified a used vehicle that fulfilled all of the criteria that I was searching for, I emailed JCT600 Volkswagen Sheffield overnight with my enquiry and to register my interest (from 300 miles away in Devon). The enquiry follow-up contact from Mark Jackson I received at start of business the following morning was extremely prompt, professional, highly informative on every aspect of the enquiry that I had made whilst maintaining both a pleasant and comfortable rapport so that I had absolutely no qualms about pursuing this transaction from across the Country. Whenever I rang JCT600 at Sheffield, the telephone was answered instantaneously by Reception and nothing too much trouble for Mark throughout. This included my arrival to view the vehicle on my way up to Scotland during half-term, when I was 2 hours late due to delays on the motorway and Mark stayed on at work for me and took all the time needed for me to view and discuss before making a decision on whether to purchase the vehicle. The decision was actually a no-brainer since everything I had been told was exactly as it should be, nothing was too much trouble in arranging the process, my needs were met and indeed exceeded and the whole transaction was entirely painless and totally enjoyable. The ladies on Reception made my wife & I a most welcomed cup of coffee as we waited for a light bulb to be replaced in my Wife's VW Polo that we were travelling in and the purchase was concluded in the blink of an eye. My new vehicle was even delivered down to me in Devon within 2 days of my return and I received a follow-up phone call from Mark to ensure that everything was entirely satisfactory for me and answer any questions if I had any. I was able to advise him that everything was indeed PERFECT! So far as my experience with JCT600 Sheffield Volkswagen I can hand-on-heart state that the entire team that I have had dealings with (Mark Jackson in Sales, Reception, Telephones Staff and Parts Department Personnel) have without exception NOT ONLY MET BUT ALSO EXCEEDED MY EXPECTATIONS AS A CUSTOMER AND I HAVE NO HESITATION IN RECOMMENDING JCT600 TO ANYONE BASED UPON MY OWN EXPERIENCE! Thank you Mark & colleagues, I hope that I may return to you as a Customer again in the future.

Mr Jonathan Hewitt, Devon, Volkswagen Sheffield

I have just bought a used Golf from VW Sheffield. The service I received was excellent, this was mainly due to the attention to detail from start to finish by Sales Executive, Dean Garvey. Every step of the process was explained clearly and I was left feeling confident and satisfied that I had bought wisely. Thanks Dean (and Scott too!)

Mr Cliff Belcher, Sheffield, Volkswagen Sheffield

Thanks to Steven Donovan at VW Sheffield (Bochum Parkway) for ensuring buying my car was a positive experience. He was quietly efficient and not at all pushy. I talked through my options and then was left to go away and think about it. Needless to say, I found a used car that suited me perfectly and Steve made it all happen. Easy, and painless!

Ms Sharon Watson, Sheffield, Volkswagen Sheffield

Buying my new car was a brilliant experience at VW Rotherham. My thanks to Barry Lynch for putting everything together for me with no hassle or stress.

Mr Robert Elvin, Wath Upon Dearne, Volkswagen Rotherham

I was highly delighted with the service we received, right from John welcoming us to the premises through to Roy and then Ryan who guided us through the process of buying the car. Nothing was too much trouble and everything was done in a very professional and proficient manner, I would certainly recommend buying a car from JCT600.

Mrs Dawn Gardner, Newark, Volkswagen Newark

Buying my car was a pleasure. Kirsty was extremely helpful and efficient, knowledgeable about the car and prompt with updates about delivery. Nothing was too much trouble.

Mrs Jane Wild, Sheffield, SEAT Hillsborough

Great car, great deal and great service from Andy Bryan at Maserati Leeds.

Mr Chris Pick, Harrogate, Maserati Leeds

From looking around the forecourt to collecting our new car, Edward the salesman was friendly courteous and very professional, and made the whole experience easy and enjoyable.

Mr Stuart Forsbrook, Leeds, SEAT Bradford

Scott was very helpful and informative as were the other members of staff. I would definitely recommend the garage to my family and friends.

Miss Farrah Bajwa, Bradford, SEAT Bradford

Overall good experience, Eddie was very helpful with the purchase.

Mr Luke Spencer, Bradford, SEAT Bradford

My first experience in leasing a car was a smooth process made simple by Edward and the team, the test drive was especially useful and informative.

Miss Alice Lingard, Halifax, SEAT Bradford

Just bought my new car from Chesterfield VW and couldn't be more satisfied with the whole experience. My sales rep, Lee Cobb did an excellent job, guiding me through the process in a professional manner. Would recommend your dealership at VW Chesterfield to anyone considering a VW. Thanks to Lee and team.

Mrs Kay Sims, Dronfield, Volkswagen Chesterfield

The salesman Lee has been very helpful and accommodating in making buying my new car an easy experience. I can't wait to start driving my 3008.

Mr John Cooper, Hull, Peugeot Hull

I have found the full experience very good. Felt very comfortable with Lee. He has been very polite and welcoming.

Mr Kieran Briggs, Scunthorpe, Peugeot Hull

Very helpful salesperson, easy to deal with, all things explained in detail. Happy to answer any queries however small. Would buy another car from Lee and JCT600.

Mr Marc Williams, Hull, Peugeot Hull

I have been getting cars from Roger for 18 years now, great chap, very helpful, very thorough and a Hull City fan which helps! Keep it up Rog.

Mr Peter Tock, Hull, Peugeot Hull

Great attitude off Karl who explained the finance options well and made the buying of my car an exciting time. Could not have been more helpful and would recommend Peugeot Hull.

Mrs Helen Lyon, Brough, Peugeot Hull

Would like to say a big thank you to David Nichols for making the purchase of our New Audi A5, a very pleasurable experience. David gave us all of his time and expertise, when coming to make the decision of which Audi to go for and was able to take a couple of test drives before coming to our decision. The speed and efficiency of service from Audi was second to none, we went in the showroom on a Saturday afternoon, our new car was delivered to the showroom on the Monday and we were able to collect it on the Wednesday. It has never been such a pleasure to part with our money. Many thanks David, you're a star.

Mr Ian Dalton, Grimsby, Audi Grimsby

Excellent service by all members of staff at this dealership involved in the purchase of our new Audi A1 especially Johnny Turner for his attention to detail from initial enquiry to hand over of our new car. Quite an exceptional experience all round. The car even arrived from from Audi factory earlier than the quoted delivery date.

Mr David Curtiss, Hull, Audi Lincoln

Excellent service and quick delivery of new vehicle. Totally satisfied with complete deal especially the part exchange and pricing of the new vehicle. Totally hassle free transaction. Excellent attention to detail by sales person.

Mr Peter Carney, Haxey, Audi Lincoln

My experience was problem free at your dealership in Doncaster. Brian was the salesman who was excellent from start to finish. I took the survey that was emailed to me after I returned from my holiday and mistakenly entered that I did not receive a call back from Brian. He did in fact call me on my return to check if everything was OK. I would recommend my friends and family to Mercedes-Benz of Doncaster.

Mrs Beverley Goodwin, Chesterfield, Mercedes-Benz of Doncaster

Great service from Akeel and Gavin, both have been a pleasure to deal with, hopefully this will be the start of a long relationship with JCT600 Bradford.

Mr Jonathan Moss, Marsden, BMW Bradford

A first class experience from order to delivery.

Dr Steven Gillam, Chesterfield, Mercedes-Benz of Chesterfield

Third car purchased by our family, returned to Doncaster due to previous great service. This time we dealt with Jack. My new factory ordered car took a little longer but well worth the wait and all went smoothly, many thanks.

Mrs Andrea Gladwin, Sheffield, Audi Doncaster

My daughter recommended JCT600 because of the excellent service she had received from them. From the day I went in and took a test drive in a Polo with Ben, up to buying my lovely new Polo, the whole experience was seamless. Nothing was too much trouble and Ben explained everything and was very patient with me. I would certainly recommend JCT600 to anyone and have already started to. Thank you very much Ben.

Mrs Wendy Neesom, Leeds, Volkswagen Bradford

Official Authorised Centres for 18 Manufacturers

Trusted by the world's best manufacturers for over 70 years

Independently owned family business