My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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My husband and I have just purchased a car a couple of days ago, we are really happy with it. Would recommend that anyone looking to purchase a car should visit Wayne at JCT600 PriceRight Sheffield.

Mrs Denny Bailey, Worksop, Priceright Sheffield

I recently made a phone enquiry about a Mazda CX-5 with the Bradford branch of JCT600. I was dealt with by a salesman called Karl Johnson. Over the course of maybe a week, I had a number of calls with Karl about the Mazda. I didn't purchase the car in the end but the level service I received from Karl was outstanding. He is one of the rare group of sales people who don't put you under pressure and make you feel you have to buy just because you've made an enquiry. If he said he had to check something out and would get back to me, he did. If he told me he would ring me at 9 o clock the next day, he did. I was told by the manager of the branch that all his sales people are of the same high standard. Thank you Karl and well done JCT600 Bradford.

Mr Kenneth Robins, Hull, Mazda Bradford

A good experience; it only took a few minutes to drop the car off (not always the case at other garages I've used in the past) and when I collected the car everything was explained and I was even escorted to my car after we'd completed the paperwork. Jake did a very good job.

Mr Stephen Allen, Pudsey, Peugeot Bradford

I have recently purchased a 2011 Peugeot 508 HDI GT from Peugeot Bradford. The car was as advertised and everything went very smoothly during my two visits. Alun Williams, the sales person, was very efficient and not at all pushy. He was very knowledgeable about the vehicle and very courteous. My old car was taken in part exchange without a hitch. All in all a very good experience all round.

Mr Geoff Parker, Chorley, Peugeot Bradford

Smart, well presented sales advisor. Very polite and knowledable. Not pushy. Nice and patient. Answered all questions asked. We will definitley tell our friends and family to check out the stock in this garage when they are buying another car. Thanks very much Wayne Duplock.

Mr John Kelly, Barnsley, Priceright Sheffield

The whole experience of upgrading my car has been extremely easy. Dean has provided us with good clear advice and has kept us very well informed of the process. He has been helpful and very courteous. Would certainly recommend this dealership to others

Mrs Alison Donaldson, Sheffield, Volkswagen Sheffield

Very patient and understanding. Thanks.

Mrs Kathryn Arthurs, Alfreton, Volkswagen Sheffield

I have received excellent customer service throughout the purchasing process of my vehicle. Eleanor Blackburn was very helpful and attentive and arranged for me to use a courtesy car whilst my new vehicle was in transit. This was excellent service, as it enabled me to get to work.

Ms Beth Warburton, Southwell, Volkswagen Newark

I was recommended to use JCT600 by family members who had already between them purchased 5 cars over the last couple of years. Although we live just north of London it was worth the time travelling up to Bradford to collect the car as the service we received throughout was second to none. After a couple of hours journey we were made to feel welcome and were not rushed on taking delivery of our car even though we were late for our appointment. I would like to take this opportunity to thank Darren Scotter for his help and look forward to dealing with JCT600 again.

Mr Mark Davey, Welwyn, Vauxhall Bradford

Absolutely fantastic service, the vehicle and everything is everything I asked for. The sales executive Lee Davison went through the full package with me, which made the whole experience excellent, thanks Lee.

Mr Harold Chambelain, Hull, Peugeot Hull

I just wanted to tell you about my experience that I have had whilst dealing with Chris Sugden. Chris sold me my current car whilst coming in to my place of work (Greggs) at dinner time and managed to persuade me into buying a new Polo. Chris contacted me last week asking me if I wanted to change my car and look at a new one. Because I have my car on finance I didn't think it was going to be viable but I went for a chat anyway. My dream car has always being a Herbie (Beetle) and after telling Chris this he immediately mentioned a Beetle Cabriolet that you had in your showroom... Wow ...I fell in love immediately and after some quick maths I agreed to pay a additional £100 per month and I cannot wait to collect my new car on Friday. On both occasions of buying my new cars, Chris has been so professional and informative and I will always buy my cars from him and JCT600 as I believe that the service received is first class. Thank you for making my dreams come true!!!!!!

Miss Emma Stephenson, Bradford, Volkswagen Bradford

We had spent 3 weekends looking for a car to take 7 people and have looked at all the options available, so have visited many car showrooms over that time. At JCT600 we found the staff knowledgeable about the vehicles and happy to provide us with information without us ever feeling pushed into a sale. Although we were initially looking at a new car, Ben showed us the option of buying an ex demonstration vehicle at a much lower price. Ben gave us all the information we needed to make an informed decision but with no pressure to buy. Once we had made the decision to buy there was no hard sell of any extra insurance and the car was ready for us to pick up 2 days later. All the staff at JCT600 have been friendly and approachable, there was even someone on the door to greet us. We can't praise the service we have received highly enough. Thank you

Mr Martin Wake, Bradford, Volkswagen Bradford

Not a problem at all everything went smoothly, could not fault the service we received. Excellent salesman, we had Marc. Would certainly return.

Mr Stephen Gregson, Hull, Volkswagen Hull

Just taken delivery of my second new car from JCT600 York Volkswagen. Many thanks to Billy Thompson for his care and attention and also to the rest of the staff at York for making it an enjoyable and friendly experience.

Mr John Thundercliffe, Scarborough, Volkswagen York

Received my new car on 16th April and was extremely impressed. Fabulous experience from start to finish, would 100% recommend for anyone buying/financing a car. Thanks to Billy Thompson who was there to help with any questions and queries I had. Thank you all yet again.

Miss Rosie Vinton, Cheltenham, Volkswagen York

Alex and Rowena guided me through the process of buying and taking delivery of our new Touareg from Volkswagen York. It was my first experience of sourcing an expensive item on the internet and I have to say I am impressed by how well it has all worked. The car is an update of an earlier model, used and loved for almost 11 years. The new car is a dream to drive and the 200 plus miles back to Glasgow were relaxed and most enjoyable. Well done to everyone at VW York who was involved in the supply of the car. They say a Scot is just like a Yorkshireman, but with a heightened awareness of value-for-money. This is a happy Scot!

Mr Iain Cairns, Glasgow, Volkswagen York

Most comfortable I have ever felt in a car dealership. Josh McHugh was brilliant, very knowledgeable and genuinely friendly, making for a pain free deal.

Mr Roy Oakley, Normanton, Volkswagen Wakefield

An excellent, friendly and comprehensive service provided by salesman Rick Notey. The entire experience from first contact, test drive, selection of model was easy and well informed throughout. Rick was both knowledgeable and informative throughout providing an honest balance of advice and guidance that made dealing with JCT600 an easy and true pleasure. Following my experience, I wont hesitate to recommend this dealership and Rick, in particular, for friends and family who are in the market for a BMW. Many thanks.

Mr Darren Shenton, Dukinfield, BMW Bradford

We were looked after really well all the way through the sale. Decent trade in price for our own vehicle and all the options explained clearly. Our salesman was David Nicholls, who gave brilliant customer service throughout and answered every question we posed. Car was ready and prepared exactly as described on the day. Would recommend Audi Grimsby and David.

Mrs Julie Treece, Hull, Audi Grimsby

Once again another easy process of buying a new car with David Nichols at Grimsby Audi. Excellent sales and correspondence, top sales executive.

Mr Geraint Owen, Aberdare, Audi Grimsby

When thinking about buying a new car I decided I would go to my local dealers, at SEAT Menston. I was introduced to the salesman Felix and drove away a few days later with my lovely Audi. Felix was so friendly and anything I had queries about he was more than happy to assist. When collecting my car there was a congratulations note on the windscreen which was a lovely touch. Would definitely go back when I decide to change my car again!

Miss Leah Archer, Leeds, SEAT Menston

I recently purchased a BMW 3 Series from JCT600 in Bradford and I have to say that the whole experience was absolutely outstanding. From the initial discussions with the Sales Executive, Akeel Hashmi, I was thoroughly impressed throughout the process. Akeel in particular, was extremely helpful and always made himself available to talk, even on his day off! His knowledge of the cars was superb and the customer service throughout the sales process was second to none. Having bought previously from other dealerships, the experience at JCT600 was incomparable and was a breath of fresh air. In addition to Akeel, I also have to recommend Gavin Bachetta who thoroughly discussed all options available to me and was also extremely helpful, knowledgeable and personable. In addition to this the Product Genius was fantastic, going through the full specification of my new car in unbelievable detail in the handover process. I would thoroughly recommend that anybody considering buying a BMW visits the team at JCT600 in Bradford and I just wanted to take the time to thank Akeel, Gavin and the team at the dealership for their fantastic customer service and ongoing support throughout the entire process.

Mr James Brown, Huddersfield, BMW Bradford

Good salesman, explained everything in detail. Made you feel very comfortable during the purchasing process.

Mr Alan Dufton, Bradford, BMW Bradford

I bought my new Volkswagen Polo from JCT600 York on 3rd April 2015. The previous weekend, I had emailed the dealership looking for a test drive of the vehicle in question. Billy Thompson quickly arranged this the same morning. Billy came across as open and trustworthy, was extremely polite and efficient and at no point did I feel bullied, rushed or ignored. When it came to securing the vehicle with a deposit, Billy explained all the paperwork very clearly and was very helpful and pragmatic in his recommendations. Upon returning to collect the vehicle on 3 April, Billy was again extremely polite and helpful throughout the process and allowed me plenty of time to inspect the vehicle alone for myself without me prompting him to do so and he made best use of his time attending to other customers whilst waiting for me to finish. Jonny Boyes was also extremely helpful in respect of assisting with potential finance and insurance offerings, and again whilst very keen to do his job well, I did not feel I unduly pressurised into making any decisions. Jonny also helped arrange some minor bodywork issues to be dealt with, and I was extremely pleased with the extremely high standards of the results. After the first few days of ownership, it became apparent there was an issue with the vehicle's ventilation system, with some of the fans not working properly. Billy quickly arranged an initial inspection and then for the vehicle to be fixed a few days later. Andrea and Yvonne in the service team were highly efficient in organising the appointment and keeping me fully updated, respectively. The vehicle was returned completely fixed this afternoon. All in all, a faultless performance by JCT600 VW York, and in particular by Billy Thompson, who is extremely capable and a real asset to your team; I am sure he will sell many more cars for you.

Mr Jack Harmer, York, Volkswagen York

Brilliant service through and through. Alex was very helpful. He explained everything in the simplest possible way and made the whole process extremely easy.

Miss Rachel Smith, York, Volkswagen York

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