My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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After being messed about by a couple of garages, Steve was very friendly and helpful from my first visit till collecting my car. Nothing was too much trouble and everything was explained in a way that I understood. I would highly recommend the garage and Steve to people. A Great experience. Thank you.

Kate Morley, SEAT Bradford

Originally I just popped in for a routine service but I couldn't resist taking advantage of the special offers available on a car that I really wanted so I initiated a very relaxing and pressure free process. This was my third car purchased from Volkswagen Rotherham and the whole experience just gets better each time.

Bill Awty, Volkswagen Rotherham

From first getting my polo in April last year from James I couldn't have asked for any more help from the team at JCT600 Rotherham they have been fantastic. Never made me feel under pressure unlike other garages did, and always gave me advice or any help I've asked for. My car has had 2 services and one MOT with them. Everyone I've spoken to from booking it to picking my car back up have been helpful and professional. Thank you for all your help. Would highly recommend them to anyone thinking about getting a Volkswagen!

Lauren Plant, Volkswagen Rotherham

We recently purchased a Mini Clubman from MINI Bradford and have been delighted with the service received, Sam Chilvers helped us from the moment we entered the showroom and we really warmed to his friendly approach. He advised us throughout our purchase and was not pushy at all, which is extremely refreshing. We were kept informed on the status of our new car from order to delivery. This is the second car we've bought from this showroom and we'd highly recommend it to others as the staff are excellent. Thank you for making the car purchase a stress free experience!

Lucy Robertson, MINI Bradford

My experience at Mercedes Chesterfield has been excellent. Robin and Sophie have dealt with everything perfectly in the build up to my new SLC and I could not be happier.

Katherine Sowden, Mercedes-Benz of Chesterfield

I would like to thank Simon Dixon for a spectacular experience whilst purchasing my new Audi A6 S-line. The hand over was the most exciting and professional experience ever I was treat like royalty from start to finish. Thanks also to Mike Mumby for his help and assistance in achieving the deal. My loyalty stays with you guys.

Philip goodison, Audi Hull

I would like to thank everyone at Audi Hull for my new wheels. For a first time buyer it has been a very easy and enjoyable ride and that's all thanks to our salesman James Rainbird. I feel he has gone above and beyond to help me purchase my new car without any pressure.

Amelia Palmer, Audi Hull

I have been dealing with Carl Middleton at Mercedes -Benz of York; he has been easy and very pleasant to deal with from start to finish. A very refreshing change to the usual hard sell.

James Bladwin, Mercedes-Benz of York

Dan has provided us with excellent service and has made the whole experience of buying a car a breeze.

Collis and Enid Ludlam, Mercedes-Benz of Chesterfield

I am always a great believer in 'people buy people first' and that certainly was the case here. I wasn't intending to buy a car and I popped in by chance and met Chris. His excellent service had me waxing lyrical, so much so I ended up buying a car from him, and even if they didn't have the car I wanted, I certainly would have waited until they could get me one. I would highly recommend Chris, Dave and the team in JCT600 Mazda. Professional and 'old school' what a real pleasure! How every team should be!

Tony Hartley, Mazda Bradford

I have just purchased a Mazda CX5 and was dealt with by your sales executive Richard Miller. I would like log my appreciation at the friendly and efficient way he dealt with my purchase. The whole transaction went smoothly and at no time did I feel pressurised into making the purchase. His professional attitude is a credit to your business and I will certainly be recommending JCT600 Mazda Leeds to my friends. Thank you.

Anthony Moore, Mazda Leeds

Our Sales executive was Dan. With the two cars that we have had, he has been most helpful, and very informative. No question was too silly to ask him. He's always very helpful, polite, and guided me through all the hassles of part exchanging my car. Dan is a really great and helpful guy who is a true asset to your company.

Nicola, Mercedes-Benz of Chesterfield

Excellent customer services received today. I was made to feel really welcome with excellent explanation and details. Steve Donovan and Paul Royston have got an excellent approach to customer care and I shall definitely recommend Volkswagen JCT600 Sheffield. Thanks Steve for your patience and explanation all the way through!

Emmanuel Obieke, Volkswagen Sheffield

In just over a week from seeing it online, I have a new Mini. The video tour of the car by Kas made me chuckle, I wasn't expecting it at all, it was just a personal touch, professionally done. The test drive and deal were equally professional; no hard sell and no pressure at all. I thought at first the dealer was too far away from home, but I'm glad I visited, and will definitely recommend JCT600 to others.

Jason Wylie, MINI Bradford

I would like to say a big thanks to Dennis and team at Volkswagen Hull, I picked up my brand new polo on Thursday which was also my birthday, on the day I received a sneak peek video of my car and a birthday message. When I arrived to collect the car at the dealership the welcome and attention to detail was fantastic, I felt like I was the only customer, I was taken in to a lovely room where there was a card, some birthday cupcakes and wine. I didn't feel rushed, the whole experience was so relaxed from signing the paperwork to collecting the car- I would highly recommend and I'm still talking about it now! The high level of service I received really does put this dealership high above any others. Thank you!

Abbie Carlisle, Volkswagen Hull

Picked up my scirocco this morning from Volkswagen Bradford and all I can say is a big thank you to Ashley for the help and quality customer service he has provided throughout my experience in getting this vehicle, every step he kept me informed as to what is going on and where himself and your company was at in the process. I would definitely say he has exceeded the five star rating on my behalf.

Bradley Firth, Volkswagen Bradford

I would like to thank Kevin Rhodes for helping me to choose my new Mercedes which I collected on the 1st of September. When I called into the dealership a few days before Kevin was very approachable, friendly, polite and professional. He offered me a test drive and explained the many functions of the car in an easy to understand way, After taking delivery of the car, he contacted me several times to ensure that all was well and that I was happy with the car - which I am. I would have no hesitation in recommending Mercedes Benz of Sheffield to my friends. In fact, my husband is already talking about contacting Kevin to discuss buying another car.

Rose-Marie Cartwright, Mercedes-Benz of Sheffield

From the point of entry, the service offered by the Company, and especially David, have been of the highest quality. Nothing seemed too much trouble from the valuation of my current vehicle to the test dives which provided a unique opportunity to actually drive the car across a range of different roads. I particularly appreciated the time and opportunity to discern in making my decision about which vehicle to purchase. There was no pressured salesmanship simply time to reflect on making an informed choice. The experience is one which has filled me with confidence and I would be happy to make recommendations of the high quality service offered to other colleagues and friends. Many thanks.

John Cape, Volkswagen Sheffield

Absolutely brilliant service from the start, if I had or my family had any questions David was just at the end of the phone to give reassurance. Superb customer service and I will defiantly be recommending David to my friends and family. Thank you.

Emma Cocking, Volkswagen Chesterfield

We went for a drive and ended up looking at cars in the Audi garage, browsing the latest models. We were met by David who introduced himself and asked us if we needed help. 30 minutes later we had bought an Audi Roadster! The whole experience was a delight. We never felt under pressure to buy and were impressed by David's professionalism and informative nature. He effortlessly built up a positive relationship with my partner and me and we enjoyed our car buying experience. Even though we weren't going to buy a car!

Suzanne Atkinson, Audi Grimsby

Absolutely fantastic service from Peugeot Bradford, especially from Shaun Reynolds. Such a nice guy, not pushy what so ever. This is my first car and he didn't try to sell me anything that I didn't need, he had loads of time and patience for me when I asked questions and he was fantastic from start to finish. I couldn't recommend him or Peugeot Bradford enough!

Joanne Richardson, Peugeot Bradford

My whole experience from first inquiry through Carwow to speaking with Hassan and Neil was an absolute pleasure. They were very professional, listened to my requirements and found me the perfect solution. I travelled from Morpeth to Leeds because the service I received was well worth it. Hassan picked me up from the train station in Leeds and had a welcome breakfast for me and my farther, felt nothing was a problem. Neil went out of his way to find me the exact model I wanted and the service staff prepared a faultless car for me. We were made to feel very welcome by Neil and his staff and I will certainly return for my next car! Lots of nice touches like the Gardx cleaning kit in the boot, 1/4 tank of petrol, breakfast, pick up by Hassan, special floor mats and the unveiling of my new car in the showroom. It was an easy process despite being 110 miles from Leeds; Hassan sent me all the relevant information and documents as well as a video of him showing me my new car. Hassan answered all of my many questions in full and satisfactorily all the way through the sales process, he delivered exactly what he promised and more. I am very happy with JCT600 Mazda and my new car.

P M Saxton, Mazda Leeds

What a fantastic team you have at your Boston dealership. Our sales man was Alex Mills and he was nothing but friendly and helpful from the first time we stepped in to the showroom to the day we collected our vehicle. He kept us up to date with all that was happening, organised a car to come and collect us from home on the day of pick up. He greeted us at the door, wheeled me in my wheelchair around the showroom, went through all the paper work with us and then showed us how all the buttons and gadgets worked. We would recommend Alex and the Boston team to anyone wanting to buy an Audi.

Mr Paul Winter, Audi Boston

I had the great pleasure of purchasing my most resent car from JCT600 SEAT Sheffield Hillsborough on the 1/9/2016. This was a Toyota Yaris sold to me by Lee Chadwick. His performance and commitment was exceptional a real pleasure to do business with. All sorted in one day I arrived at 9am (my first visit) having received a video from Lee the night before, I left at 4pm the same day with my new car. A big thanks to Lee. Thank you.

Darian Charlesworth, SEAT Sheffield

As ever an absolute first class service from Joe Costello. My sixth Mercedes Benz covering 18 years motoring.

Peter Hawkins, Mercedes-Benz of Chesterfield

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