Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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The experience when buying my new car was seamless. Dave was very professional, knowledgeable and made the whole experience a pleasure.

Mrs Sharon Heslington, Volkswagen Sheffield

Glen Nelson was very helpful, kept me informed throughout and was always happy to help.

Samantha Drennan, Volkswagen Sheffield

Excellent service from the sales executive and the whole team. I was made to feel very welcome and well informed throughout our purchase and beyond. I am happy with the deal for our new car. 10 out of 10 for Boston Audi. 

Matthew Exton, Audi Boston

A huge thanks to Lupton on helping me find my perfect first car. I love love love it!

Jessica, Vauxhall Bradford

This was my first experience of purchasing a car with JCT600. I can honestly say that I have been treated with extreme courtesy and respect. I have been able to discuss every detail no matter how small with Tom Maude and found him to be so helpful with every aspect of the negotiations. He made me feel really relaxed from the minute we sat at his desk - he is a credit to your company and I wouldn't hesitate to recommend him to my friends and to contact him again when I next change my vehicle.

Walter Dodson, Peugeot Bradford

Excellent, professional and friendly. The team had excellent product knowledge and were available for queries even after work hours.

Paul Rushworth, Mercedes-Benz Chesterfield

I'd like to say a big thank you to Sean McCarthy for looking after me and my family from start to finish with the recent purchase of my car. It was such a positive experience and this was down to Sean himself. Sean was so helpful and a real pleasure to deal with. My car is fantastic and I am extremely satisfied with the service that I received throughout. The flowers were simply the icing on the cake!

D Milner, Volkswagen York

I recently purchased a new Audi Q5 and I have to say that the service received from Doncaster Audi, Chris Walker in particular, was truly exemplary. I wouldn't hesitate to use them again and will do so in the future. A really refreshing experience - thank you!

Catherine thomas, Audi Doncaster

We are extremely satisfied with the service we have received from David Howley-Oates! David has been very helpful with numerous things that have needed to be processed during the transaction of our car! He is very friendly and welcoming; nothing is ever too much trouble.

Mr & Mrs Margereson, Volkswagen Sheffield

I recently bought a new Volkswagen Golf, Dennis was our sales advisor and I am very happy with the service that I have received. Everything has been done to when Dennis said it would be. I have recommended Volkswagen Hull to my family & friends and told them to ask for Dennis, he is a credit to your JCT600 Hull team. Thank you.

Sally hilton, Volkswagen Hull

I had a really great experience with Craig partridge. Craig is very friendly which made me feel at ease and comfortable! Craig went above and beyond to help me! I would not hesitate to recommend to family and friends!!!

Nicola Kirkby, Audi Hull

Having purchased an Audi TT from the Boston Dealership, we would like to say thank you to both Martin and Alex for a most professional and courteous service from start to finish. We wouldn’t hesitate to recommend JCT600 Boston Audi. 

Colin Austen, Audi Boston

I would just like to say thank you to Aubrey for his excellent customer service during the purchase of my new car. His honest approach during the process was very refreshing. Also thanks to Jonny for sorting out the paper work and answering my finance queries. I would highly recommend Mercedes-Benz of Doncaster and would be happy to purchase another car from them.

James Tomlinson, Mercedes-Benz Doncaster

I have recently purchased a Mercedes-Benz C-Class 220 AMG from Mercedes-Benz of Doncaster. During the purchase the sales executive Aubrey Ng'onamo, provided exceptional service for my wife and I. No question or query was too much trouble and the process was so easy. Aubrey offered us reassurance that he was available at any time should I have any further questions, even after the sale was complete. Could you pass on our thanks for his assistance and outstanding customer care. 

George Carman, Mercedes-Benz Doncaster

I have recently bought a used MINI Cooper S from Priceright Rawdon and was impressed with their all-round service. From the initial enquiry, being sent my own personalised video through to the test drive and purchase, I never felt under pressure to buy and they worked to my budget. John, my sales executive kept me updated from my original enquiry through to purchase and delivery, he even brought the car to me as I was struggling to get the garage for the handover. I would recommend!

Nicky E, Priceright Rawdon

I was very happy with the excellent service Diana provided throughout.

Kyle Hebdige, Mercedes-Benz Chesterfield

I was greeted with a friendly smile from James Templeton who oversaw the sale of my new vehicle from beginning to end. Everything was done in a professional manor, and I knew what was happening every step of the way. The handover and advice on collection was very useful.

Christopher Smith, Volkswagen Rotherham

I walked into Volkswagen Bradford on Saturday and was greeted and welcomed like a long standing customer - even though I had never purchased from there before. I came to browse with intentions of getting a price; I didn't expect that the car I wanted was within my monthly budget! Steve Thomson was amazing, he listened to all my needs and concerns and then he managed to work a deal that suited me. After shaking hands the information about delivery and collection was over and above what was expected. Thanks Steve, see you in three years.

Damien Barron, Volkswagen Bradford

Just bought a used Skoda Superb and I just thought you needed to know what a great experience it was. Having bought cars all my life both privately and multiple purchases for my company, this rates highly. This is mainly due to the helpful professionalism of Imran Khan who handled the sale. Well done and thank you. 

Dave Peters, Mazda Leeds

Thanks Daniel Parker, you sold me a beauty. I was thoroughly impressed with your detailed explanation and service. A very pleasant and helpful young man. The process was quick, easy and enjoyable and it was a pleasure to purchase a car from you.

Ruth Alvey, Mercedes-Benz Chesterfield

Purchased an A3 on 26/1/17 from Audi York. The assistance and quality of service received from Dan Eldon was first class throughout. I saw the car I wanted online on the Sunday, completed the deal by phone/online and the car was delivered to Dunfermline 4 days later. All in all an excellent service and I would definitely recommend JCT600 to family and friends.

Dawn broadley, Audi York

Today I became the proud owner of my second Volkswagen - a 2017 High up! and I wanted to share my experience with you. I arrived to a warm welcome from Marc Banks and a lovely cup of coffee. After all the paper work was clearly explained and finalised I was treated to the unveiling of my new car. Marc was a real good sport and posed with me for a photo to mark my special day. I feel that overall the team demonstrate the right blend of professionalism and friendliness. Well done JCT600 Volkswagen Hull.

Liz Lenthall, Volkswagen Hull

Thank you to Kevin Rhodes at Mercedes-Benz Sheffield for his friendly and professional service whilst purchasing my new car, I would highly recommend his assistance without hesitation.

Paul Parkin, Mercedes-Benz Sheffield

Fantastic customer service from Matt and the team, they really made sure the whole experience was smooth and not stressful. I can't thank everyone enough.

Andrea Street, Audi Sheffield

The customer service we received from Craig Merrifield when buying our Tiguan was exceptional. The attention to detail, time and assistance he gave us was much appreciated. He worked hard to get us the car we wanted and we are delighted with it. The whole experience from buying from JCT600 was great. We had our two children with us when we went in to look for a car and they were kept entertained by the fun facilities available (Xbox and iPad). Even though the car we purchased was a few months old, we felt like it was brand new, this was down to the personal touches such as a personalised video from Craig, the way the car was presented for collection, flowers and Volkswagen presentation box that made the whole experience special. We have already recommended JCT600 to our friends and family and we will be back again in the future when we are ready to change our car again.

Diane Taylor, Volkswagen Bradford

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