Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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Special thanks to Saul. He was excellent throughout, couldn't have done any more to improve our experience.

Alan, Volkswagen York

We had a fantastic experience and were extremely well looked after by Saul and all the team at York VW. When we picked our new Passat up we even received a bottle of Champagne! We couldn't be happier!

Mr and Mrs Askham, Volkswagen York

Just collected my 308 SW from Roger at Hull. Very, very happy with car, great service and was very happy to be shown how to apply for the FREE Humber bridge passes as did not know how to and that I could do so. Lovely touch.

Mally Hoe, Peugeot Hull

The JCT600 team kept me informed on the progress of my order and my whole experience as a customer was a pleasure from order to delivery of my BMX X3.

Alan Hassey, BMW Bradford

I've just picked up my new Peugeot 208 from JCT600 Peugeot Hull, Carl Middleton looked after me very well and I love my new Peugeot.

Jayne Kitching, Peugeot Hull

Have just taken delivery of an E Class Cabriolet from Doncaster Mercedes-Benz. The whole process has been made a very enjoyable experience due to the interest and empathy shown by Brian Strutt. Despite living in Northern Ireland, in three years time I will be asking Brian for a good deal, before I contact my local Mercedes-Benz. I will also recommend to anyone I know who is considering a change.

Sam Roberts, Mercedes-Benz of Doncaster

Huge thanks to Philip Renshaw at JCT600 Chesterfield. Brilliant service from the moment we walked in to picking the car up. Excellent service and very well looked after. Thank you.

Donna Cathcart, Volkswagen Chesterfield

We had excellent service from Jamie Vokes at JCT600 Rotherham and will recommend to all we know.

David and Lesley Webster, Volkswagen Rotherham

Excellent service.

Mr Smeaton, Peugeot Bradford

Everything was good, car was ready well before the time agreed. Excellent service from Jake.

Mr Boyle, Peugeot Bradford

Excellent service received from Imran, would recommend.

Susan Wilkinson, Volkswagen Sheffield

Excellent experience from start to finish; this was the first time I actually enjoyed buying a new car... so much so that my husband bought one too! Thank you Andy at VW Wakefield.

Amanda Hill, Volkswagen Wakefield

I collected my new VW up! nearly 3 weeks ago and am really enjoying it. It's the first time I've had a new car and Alex W in York was very helpful in organising everything quickly. The car itself is great to drive and the heated seats will be a real bonus in the winter.

Sue Heaton, Volkswagen York

Thank you for another great car purchase. Liam Gallager was superb as usual. Thank you.

Adrian Dransfield, Mercedes-Benz of Sheffield

Service was great from Jake. Faster than expected service and comprehensive. Very happy.

Michael, Mazda Bradford

The service we received was very good.

Jamie O'brien, Volkswagen Sheffield

Had a great experience getting my new car, all the staff were very helpful and Scott put me at ease and made sure it was the right decision for me. The relaxed atmosphere of the staff made it a pleasure to deal with, thank you all.

Dominic Tomlinson, Peugeot Hull

We had a fantastic experience at Grimsby Audi. We were made to feel welcome by everyone we spoke to, especially David Nicholls, our brilliant sales executive who answered all our questions and put us at our ease throughout the whole experience. Also it is very gratifying to know we can have any queries we have answered afterwards.

Mr and Mrs Barker, Audi Grimsby

Just got my 6th car from Roger. Always looks after me and wouldn't go anywhere else. Love my initials in the reg number too. Brilliant again, thank you.

Vera Hunter, Peugeot Hull

Came in to purchase a new car and found dealing with Ricky Holden and Gavin was an absolute pleasure, nothing was too much and they even gave my son a baby BMW as well! I would recommend this dealership to anybody!

Sinead Healey, BMW Bradford

Extremely satisfied, excellent service and friendly staff.

Claire Cooper, Volkswagen Wakefield

Collected my Audi A3 TDI this week the service we got was excellent from greeting us at the door, to the sales staff explaining everything to do with the car. Nothing was to much trouble, well done Audi.

Grahame Lumb, Audi Hull

From the moment I walked into Audi Sheffield the warm, friendly and welcoming staff made the whole experience of buying a car very easy. Reece Manterfield looked after me throughout the process and I could not have wished for any better service. Thank you and I will definitely be returning in the future.

Richard Wood, Audi Sheffield

This Peugeot 107 is the second car I have bought from JCT600 Peugeot Hull, this time it was Carl Middleton who looked after us. He was very polite and friendly. I would highly recommend Carl Middleton to my friends and family.

R Bateson, Peugeot Hull

I found the buying process so easy and had a great customer experience with JCT600 Mercedes-Benz Chesterfield. Christian Greaves looked after me, he was extremely professional from beginning to end and made sure I was updated at every stage. This kind of service is refreshing to receive and one that made sure I was completely happy and comfortable with my new car.

Richard Abbey, Mercedes-Benz of Chesterfield

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