Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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Very happy with the service I have received, very convincing check up thoroughly explained by Jake. All work completed before the time agreed which was great. 

Mr Taylor, Mazda Bradford

Joe Reid, was very helpful, he made me feel valued as a customer and looked after all my needs from the first enquiry to the last. Nothing was to small for Joe to deal with and he explained all the aspects of the car and deal with me.
Great customer service

Nigel Smith, Volkswagen York

A first class experience from beginning to end when I bought my new Golf.

S Thackeray, Volkswagen Chesterfield

Couldn't have been more helpful! Made the whole experience as quick, easy and painless as possible. Will definitely be returning to VW for any future purchases. Couldn't recommend any more highly!

Rebekah, Volkswagen Hull

From the minute we arrived Kirsty Fletcher was very professional and welcoming, nothing was too much trouble, putting us at ease unlike many motor dealer sales personnel who can be off putting before you begin. The whole process was comfortable and clearly explained including after care products that were available in GAP and Tyre & Alloy cover making it a pleasurable customer journey. Kirsty clearly is a tremendous asset and one who should be praised for her level of service and commitment.

Neil Bennett, SEAT Hillsborough

Really great experience, staff searched to meet my needs and had great customer service skills. After worrying I would feel pressured, David was fantastic and explained everything I needed to know and answered all my questions. They even make a lovely latte!

Gemma Biglan, SEAT Menston

I was chuffed with the service provided by the guys at Leeds Mazda. Very friendly service and were quick to have everything sorted for the handover. Thanks

Chris, Mazda Leeds

The service I receive from JCT600 in Shipley is amazing. Shaz is absolutely brilliant and extremely helpful and goes out of his way to ensure I am happy with the service that has been provided. I really can't fault the service at all. I will and have, recommended JCT600 to family and friends and wouldn't take my car anywhere else.

Jenny, Vauxhall Shipley

Having just completed on a new VW Polo, I have to say the guys at Wakefield were great. At no point did I feel uncomfortable (going solo car shopping as a women!) everyone was approachable and made the whole experience enjoyable. I dealt with Abid Azami mainly and he was great! I will definitely recommend him but also his colleagues to my friends and family. Cheers!

Laura Flavell, Volkswagen Wakefield

Very happy indeed with the whole process of buying the new SQ5. Carl Lodge at Boston Audi was a great communicator and very knowledgeable throughout.

Julian Wright, Audi Boston

Car is great. Service I got from Reece Manterfield - fantastic, second to none, top man! Sincere thanks.

Michael Byard, Audi Sheffield

Absolutely Brilliant customer service from Bilal. Love the car!

Rugia Ali, Audi Sheffield

Great buying experience from start to finish from Daryll and John and very pleased with purchase and follow ups. Would recommend to anyone to pay a visit. Thanks again

Anthony Lowden, SEAT Hillsborough

Fantastic service and after sales, much appreciation to Chris Sugden on the purchase of VW Touran. Thanks to all at VW.

Tony Collins, Volkswagen Bradford

Ashley has been fantastic, he has made me really excited about my new car. Glad i came back to JCT600 again this year. Ashley was very polite. Great sales man :) Josh was really good with the finance and getting the right monthly payment for my new car! I will buy all my cars in future from Ashley, he represents JCT600 in a very good light.

Michaela Pickles, Volkswagen Bradford

Jake was very helpful at all touch points and I would recommend the service provided.

Mr Pearson, Mazda Bradford

Helen Rhodes was a great help. She wasn't pushy and made me feel very comfortable. Very friendly and I would recommend anyone to visit SEAT Sheffield.

Olivia Levers, SEAT Hillsborough

Excellent service. Company is very informative, helpful and they meet all my needs. They arranged for me to visit a closer dealership to confirm sales, this was to allow me to have a shorter journey due to my illness. I highly recommend this company. This organisation is second to none! 

Maureen McCahill, Volkswagen Hull

I would say my experience has been very good and I have to say that Ben Winter has been a pleasure to deal with, full of enthusiasm and very knowledgeable. I love the videos he has been sending me. A credit to the company.

Lynn Price, Volkswagen Bradford

Just want to say great work and thanks to SEAT Menston. Got my new car yesterday really happy, thanks to the managers Foz, Derek and to Steve who made it as painless as possible. Will definitely recommend to friends and family.

Ben Gardner, SEAT Menston

Had new 208 brought round to my house today. Been getting cars from Roger now since 1998, each one from Peugeot. The experience from JCT600 Peugeot in Hull this time around has been extra special. Great interaction from Martyn and Carl and the girls on the service desk are fantastic as ever. I will only ever get my car from Roger and JCT600.

Trevor B, Peugeot Hull

Worth coming across from Ulceby everytime. Roger treats us like royalty every time (3 cars now!) Wife Loved the flowers and I love the Peugeot cap. Fantastic.

Charlie Jackson, Peugeot Hull

Fantastic service from Steve at SEAT Menston during our first car buying experience. Made to feel comfortable and not forced into making any decisions. Wayne, the Business Manager, was also a huge help in explaining everything and making sure we were happy.

Adam Stead, SEAT Menston

I am very happy with the service provided by Imran and pleased with my car.

Siobhan Harpham, Volkswagen Sheffield

No pressure to buy, in fact Steve talked through the options of new versus used car. A very repeat customer, a very happy customer yet again. Thanks.

Gary Riley, Volkswagen Bradford

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