Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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A first class experience from beginning to end when I bought my new Golf.

S Thackeray, Volkswagen Chesterfield

Could not have asked for better service and a more friendly staff. Victoria and Andy were great every step of the way to help me work out what I wanted without their own agenda. 

Peter Twomey, Mercedes-Benz of Sheffield

I've just picked up my Peugeot 2008 fron Carl Middleton at Jct600 Peugeot Hull "I'm over the moon with it".
Thanks Carl.

Wendy Smith, Peugeot Hull

Excellent service, all my queries answered, no problems in the whole process. Extremely professional. Thank you once again.

Stephen Middleton, Audi Hull

Excellent service. Incredibly helpful, informative & knowledgeable without being pushy. Kept me up to date with everything that was going on & what the next step in my car purchase would be. Fantastic disposition, creating an outstanding friendly relationship whilst maintaining a thoroughly professional approach. I have already recommended him to colleagues, friends & family. Ben made the whole experience thoroughly enjoyable from the minute I walked into the showroom to the moment when I drove my new car out. Thank very much! 

Myfanwy Lupton-Walker, Volkswagen Bradford

I am extremely satisfied with my experience at JCT600 where I bought my very first car- a VW Polo! I could not have wished for a more helpful and personable salesman- Luke Sheard. He guided me through the process which took hours from start to finish (because it was all new to me) and patiently explained everything I needed to know so that I made the right choice- and I did! I love my new car and I want to say a huge thank you to Luke for making the whole process so easy and pain free. Luke is an asset to Volkswagen and JCT600

Emma Palfreyman, Volkswagen Sheffield

I was given a test drive by Lee who was really helpful and knowledgeable. The finance options available to me, including optional extras, were then clearly explained by Kirsty Fletcher so that I knew which offer was best for me. The 0% finance was great. Thank you I'm so happy with my car

Samantha Terry, SEAT Hillsborough

I recently purchased a B200 from the Mercedes used website; I particularly liked the look of the car that was at the Sheffield dealership. I was contacted by Lee; he is probably the best Mercedes salesman I have ever dealt with in my search for the right car at the right price. Throughout the process he was incredibly helpful and answered all of my questions and concerns about the vehicle. I never felt under any pressure to buy. I hadn’t seen the car but when Lee delivered it to my door ,it was absolutely perfect , this guy should be promoted ! I would definitely recommend anyone looking for a Mercedes to choose JCT600 and especially Lee and the team at Sheffield.

Martin Kolton MBE, Mercedes-Benz of Sheffield

First class service for purchase by Sales Executive David Nichols and delivery by Tom.

Andrew Greig, Audi Grimsby

I dealt with Aubrey throughout the process of buying my Mercedes E220 Cabriolet, and he couldn't have been kinder (or more long suffering)! 
His attention to detail was first class and he made the handover special... allowing for my personal wishes!! Since I have had the car, he has telephoned to make sure all is well, ensuring me of further support, should I need it. Thank you Aubrey and Mercedes-Benz Doncaster - I love my Mercedes!!

Margaret Griffith, Mercedes-Benz of Doncaster

Just picked up a car I have bought from JCT600 Menston and I just wanted say how good the service has been from start to finish. What stuck out was the salesman Steve Dobson came and picked me up from my home at 07.45 to taxi me to the dealership as I did not own a car. It's this type of example of someone going that extra mile which compels me to recommend Steve to all my friends and family.
Also thanks to Fozia (Sales Manager) who put together a competitive deal to ensure I bought a car from yourselves.

David Craven, SEAT Menston

Barry Lynch was the sales executive who recently sold us our new polo TSI and we were very impressed by his professionalism and friendliness during the whole of the transaction. We are delighted with the car which we picked up today, it was a lovely firm and smooth ride home and we are impressed by all the technology that goes with it. Thank you and regards, Julie and Richard Ainley

Mr and Mrs R Ainley, Volkswagen Rotherham

What wonderful service we received buying our latest car, the Z4. From the onset Tony was professional, friendly, thorough and informative. Nothing was too much trouble and he made the whole experience an absolute pleasure. Thanks JCT600 and of course Tony.

David Greenwood, BMW Bradford

I have to say that the whole experience of ordering my car from JCT600 was made effortless and enjoyable thanks to James Courtney and his colleague Josh, I came to JCT600 after visiting a VERY close by car dealership that I found cold and intimidating then came to yourselves and found the opposite, some people maybe rate customer service less than I do but I personally will travel miles to give my custom to somewhere that goes the extra mile and James did that instantly! Me and John have just got back from Scotland with the car and love it! were only sad that the negative news currently regarding VW effects you guys badly as you deserve the best results as your a great team thank you again for all your help yours Mark & John

Mark Gray, Volkswagen Wakefield

Calvin was very good throughout the entire sales process. I was please with everything at the dealership.

David Parker, Volkswagen Hull

Best buying experience I have ever had. James Redman VW Bradford absolutely brilliant. Highly recommend. DO NOT buy anywhere else. We went looking, taking 2 children under 6 with us. Not an ideal situation but they looked after us all so well especially the kids. They really enjoyed the Forza experience on the Xbox. In fact they now want that for Xmas. Customer service 10/10. 

Andy Barker, Volkswagen Bradford

I am really pleased with the service I have received from JCT600. The whole process from my initial enquiry to collecting my new Z4 has been excellent. Rick Notey has been extremely helpful keeping me up-to-date with the process throughout. 
Many thanks

Laura Mitchell, BMW Bradford

We have bought two VW cars from JCT600 Bradford. Each time we have received an excellent service. Ashley Khan really pulled out all the stops in accommodating our requirements. We would definitely go back and highly recommend to friends and relatives.

Deborah Davis, Volkswagen Bradford

Very pleased with my purchase, more importantly my wife was over the moon with the car. Very professional, courteous and not trying to push unnecessary products and extra's down your throat like other dealerships! Special thanks to Reece for being patient with me and sorting an excellent deal. Would highly recommend to friends and family looking to buy an Audi.

Michael George, Audi Sheffield

It was a real pleasure to purchase a car from Volkswagon Bradford. My Sales Executive Ben Winter and the Business Manager were extremely helpful in guideing me through the process. I really liked the personal videos too.

I love my Volkswagen Up! :)

Joanne Whiteley, Volkswagen Bradford

I wanted to write and tell you how much I enjoyed the buying experience at JCT 600 Sheffield VW
I felt like I was dealing with a sales team that knew their products inside and out, and was backed by a service organization I could trust.
"Many thanks to Luke for the kind, courteous, efficient and friendly treatment I received when purchasing my car, you went that extra mile and it made all the difference on my hand over day.
This is the second car he has sold us in six months even though they are different models we are over the moon with them both.
WE WILL BE BACK!!!

Christine Chippendale, Volkswagen Sheffield

Please Pass on my thanks to Karen Gardiner who Handled the Purchase of my new Company Car a Passat CC it was an absolute pleasure dealing with her she was Professional beyond reproach and restored my faith in Car Sales Personnel.  
Nothing was to much trouble and I will certainly be Highly Recommending her to my Family, Friends and Colleagues. Thank you.

Tim Rotherham, Volkswagen Sheffield

Called in to inquire with regards to a mobility car introduced to Alun Williams who was very polite and had a great understanding of what we where looking for and gave us the required information for us to want to progress with the application for a car. He was very professional and courteous and listened to our needs and we would recommend Alun & JCT 600 to other members of the family & friends.

Brenda Brown, Peugeot Bradford

I would just like to comment on the wonderful service we received at Mercedes Benz Sheffield. The sales executive who dealt with us, Alan Hayes, was extremely helpful and knowledgeable about the car and the service from start to finish was brilliant. We viewed and enquired about the car at the weekend and by midweek the car was parked up outside my home with me as the owner. I would recommend Mercedes Benz Sheffield to anyone and would tell them to ask for Alan. 

Rachel Morton, Mercedes-Benz of Sheffield

I have just picked up my Vauxhall Astra from Carl Middleton at Peugeot Hull.
The service was very good, the car is great, and i am so pleased as prior to meeting Carl Middleton we had just wasted 3 hours at a local over priced car super market.
Carl and JCT600, thank you. A1

David Maude, Peugeot Hull

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