My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

Submit Feedback

I have never experienced a better level of customer service in my entire life.
I was browsing online (I live in Reading, miles away from Bradford!) and found the perfect car at Mazda Bradford. The sales representative that helped me has left a mark as the new gold star standard for customer service, truly. His name is Chris Gray, and from the very first time he introduced himself throughout the whole process he didn't just go above and beyond his role, he went to even higher levels of customer service, with the little things making a huge difference - the devil truly is in the detail! I have never experience customer service like this and will be recommending JCT600 to everyone I know! I have never known one person to put SO much effort in! Thank you, times a million for being great!  If Chris Grey helps you as a customer, prepare to be well and truly wowed and thoroughly astonished! It makes a universe of difference!

Richard Alexander, Mazda Bradford

Audi Lincoln feels different to other main dealers. Whenever we have considered a new car purchase the team have always been welcoming and gone that extra mile to ensure we are in the car that we would like and not just the car that is available.  We have just ordered two new vehicles and I can see us ordering more in the future.

James Shortle, Audi Lincoln

My husband and I visited JCT600 Volkswagen in Bradford with the intention of test driving a Passat estate. Michael Chang sent a video of the vehicle we were interested in before our arrival which meant we learnt more about it. Michael met us in the showroom and proceeded to give us all the information we needed and showing us around the vehicle in detail. Michael obviously has a great deal of pride in his work as he was enthusiastic, but not over the top. He gave us time and space to test drive the vehicle which made my husband and I feel comfortable. He was incredibly knowledgeable about the vehicle and we were sold on it! I would highly recommend Michael and JCT600 - we have bought from Volkswagen before but have not experienced customer service like this. It's second to none and we would have no hesitation buying our next car from them in future. Many thanks Michael - we're over the moon with our vehicle!

Laura Cherry, Volkswagen Bradford

Excellent service throughout. I was kept informed at all times and was pleasantly surprised to take delivery of my car earlier than expected. Thank you to Dave Nichols for friendly, helpful and professional customer service - nothing was too much trouble for him and any questions I had were answered with a quick phone call. Couldn't be happier with my new car and would highly recommend Audi Grimsby to anyone thinking of purchasing a new car.

Alison Gordon, Audi Grimsby

The service guidance and information provided by Andy Abbott and Ashley Comley at Volkswagen Rotherham made the purchase of my new Golf as pleasant and as enjoyable experience as I could wish for. This would be my third car from this dealership and I couldn't imagine it being my last. The rest of the team also played their part in making me feel at home throughout as well.

Mr Awty, Volkswagen Rotherham

Excellent service, it was a nice surprise to get my car a lot quicker than estimated. Thank you Andre, looking forward to getting it out on the road.

Stephanie Leek, Audi Hull

Very happy with all the help I received buying my new car.

Daniel Edgar, Volkswagen Sheffield

We visited other car dealers before going to JCT600 Audi Hull. We decided to buy from this dealership due to the customer service we received from Errol he was polite friendly and more than happy to help with all our questions.

Christopher Griffin, Audi Hull

Steven was very helpful, I got looked after very well, no problems with service, 10/10. very satisfied.

Joseph Ferdinand, SEAT Bradford

It's the first time I have actually enjoyed the ordeal of buying a new car, the salesman Jack Watson was very helpful and polite he couldn't do enough for you. I would like to thank Jack and the rest of the team for a pleasurable time at Audi.

Lee Barber, Audi Lincoln

Thank you for the excellent service we had from start to finish when purchasing our new car. Thanks to Russell Seggar for his great service.

Mr Allen, Volkswagen Sheffield

First Class service. One of the best decisions I have ever made was selecting JCT600 Volkswagen Bradford. The whole staff were friendly courteous and caring. Wayne Eastwood devoted his time and efforts to support me in selecting the vehicle and sorting out all the essentials - first class man. The final touch when collecting the "take me home now" car brought a tear to my eye. I would recommend this garage to anyone.

Roy Bradshaw, Volkswagen Bradford

I cannot express the exceptional level of service provided by David Howley-Oates. This is our second time getting a new car from the Volkswagen Sheffield branch and the whole process was easy and stress free. From start to finish he was very helpful, patient and made us feel very welcome. He always kept in contact with us throughout the whole process, updating us on what was happening. We will definitely use this Volkswagen Sheffield branch again. Thank you David for everything!

Kenneth Chattoo, Volkswagen Sheffield

I would just like to thank Steve Mclelland and Alex Wharton for the smooth and hassle free way they handled my purchase. They were both very professional in answering all my questions and were very obliging to all my requests. I would definitely recommend Kia Castleford.

Malcolm Abbey, Kia Castleford

Mike Smith and the service at Volkswagen has been fantastic. I came in with a clear idea of what I wanted. Mike was brilliant from the start, understood what I wanted from the visit and was able to find a perfect car for me. It has been incredibly easy to buy my new Polo and I would like to thank Mike for all his assistance.

Cathryn Simmonds, Volkswagen Sheffield

Me and my wife Anna were extremely pleased with the service offered by David during our visit to JCT600, as a result we bought a car which we like. Many thanks to David and to all members of Volkswagen dealership for the excellent job.

Michael Krzyzanowski, Volkswagen Sheffield

Clear and helpful advice from both Mark and Russell. They were always on the end of the phone to help with any questions. Friendly and professional service and I would highly recommend.

Mr & Mrs Steventon, Volkswagen Sheffield

I came in looking for a car for my mum's birthday and I can honestly say that the team at JCT600 Volkswagen Bradford were fantastic. A huge thank you to James Redman who went above and beyond and is a huge credit to the team. It was a massive surprise for my mum and she hasn't stopped smiling since! Thank you!

Gavin Edghill, Volkswagen Bradford

Excellent service Dan Parker is worthy of a special mention.

Colin Bryce, Mercedes-Benz of Chesterfield

The whole process of buying a new Audi A1 at Audi Hull was made easy from start to finish. From coming in to the dealership to collecting the car was just over a week. Errol was especially helpful and not pushy which can sometimes be the case. The financial side was clearly explained, the experience was made stress free

Rachel, Audi Hull

I can't fault my experience at Mercedes-Benz Chesterfield. Sophie is excellent, explaining everything I needed to know and made the purchase of my new car all that more special.

Julie Dennis, Mercedes-Benz of Chesterfield

The support we had at JCT600 Vauxhall Bradford was outstanding, Joe Robinson was amazing help when organising the car finance and collection.

Jamie, Vauxhall Bradford

We found Christian to be an extremely helpful and informative salesman. He has kept us up to date with the progress of the delivery of the car and has been very pleasant throughout the period of ordering and completing on the purchase. We would be delighted to deal with him in the future.

John & Julie Poxon, Mercedes-Benz of Chesterfield

I would like to thank the staff at Vauxhall Bradford, especially Joe Robinson. Joe was exceptional, always answered any queries I had, kept me up to date at all times throughout the process which was fantastic considering this was my first car purchase. There wasn't any pressure which you'd typically expect. Joe was efficient and very welcoming; he made my whole experience simple and as quick as it could be. Everything was sorted and contact was even maintained after I'd picked up my car for any further help or queries. I'd recommend to anyone and should I need another car, this team and company will be my first choice. Thank you ever so much guys, all the best.

Leanne Pottage, Vauxhall Bradford

Having had our Volkswagen Golf for the last eight years we decided to have another golf and found ourselves visiting JCT600 Meadow Head Sheffield where my wife and I met Luke Sheard. Luke made us feel at ease from the start and proved to be very professional with great product knowledge. We were later introduced to Mr Paul Royston who was also first class and made us feel very special, both answering all our questions and dispelling any concerns we may have had on our new purchase. All in all the best car buying experience we have ever had and in our seventies there's been a few. Very many thanks to you both Jean and Alan Hayes.

Mr Alan Hayes, Volkswagen Sheffield

Official Authorised Centres for 18 Manufacturers

Trusted by the world's best manufacturers for over 70 years

Independently owned family business