Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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Havingdealt with several Mercedes Benz dealerships over the years we can say withutter conviction, that MB of York come out tops.They are dedicated to theircustomer satisfaction and experience.The whole team is a credit to MercedesBenz,we look forward to dealing with them in the future.

Mr & Mrs Atkinson, Mercedes-Benz of York

Aprofessional, excellent service provided to order my new Audi. Approachablefriendly staff. The car lift on collection made the experience special andexciting. Thank you for my new car. 

Jill Struggles, Audi Sheffield

Fromthe minute we walked in the showroom we were greeted with a professionalfriendly service.

Reece Manterfield (our Sales Rep) was amazing! Not pushy and helped us while weconstantly changed our minds on the spec of the car!

Rebecca Johnson-Varley, Audi Sheffield

A wonderful experience 5/5 exceeded all my expectations, I have had three new cars previously and JCT600 out stripped them with their excellent customer service. I was extremely satisfied with the whole buying experience and my car is fabulous.

Janet Kirby, Volkswagen Wakefield

In 2004 I purchased a VW Bora from AshleyComley at JCT600 Rotherham He gave excellent service then and the sameexcellent service last week when I purchased a VW Golf from him Nothing was toomuch trouble and I was impressed with every member of staff I had dealings withAt a difficult time for VW I am a satisfied customer.. I hope the after salesservice is as good.

Christine Green, Volkswagen Rotherham

We are highly delighted with our new VW Golf GT and the excellent service we received at JCT Rotherham - we will certainly be back! Special thanks to Alicia, Barry and Coryn Many Thanks Mark and Tracey.

Mark and Tracey Pickersgill, Volkswagen Rotherham

Purchasing my new car was an enjoyable experience from my first visit to look at the vehicles to driving away my new car.
Aubrey, the salesman was extremely helpful and not pushy making us feel relaxed and under no pressure.
Everyone at the branch was extremely friendly and helpful.

Ken Taylor, Mercedes-Benz of Doncaster

Seen Roger since late 90's with our Motability Cars,Looked after well each time which is why we come back,had a wobble at Citroen a few years ago but back with him again and long may it continue.Second 3008 in a row now.

Mr & Mrs Grundy, Peugeot Hull

Iwanted to write and tell you how much I enjoyed the buying experience at JCT600 Sheffield VW
I felt like I was dealing with a sales team that knew their products inside andout, and was backed by a service organization I could trust.
"Many thanks to Luke for the kind, courteous, efficient and friendlytreatment I received when purchasing my car, you went that extra mile and itmade all the difference on my hand over day.
This is the second car he has sold us in six months even though they are differentmodels we are over the moon with them both.
WE WILL BE BACK!!!

Christine Chippendale, Volkswagen Sheffield

Avery pleasant experience which was seamless from the beginning till the end.

I was not hassled at any time and the staff listened to all I had to say.

Kirsty Fletcher was the main contact I dealt with and see did a good job ofmatching me with the car and keeping me informed once I made the decision to gowith the car. She made the extra effort at the hand over of my car and this wasalso much appreciated.  

Ben Armstrong, SEAT Sheffield

Boughtmy Toyota from Carl Middleton at JCT600 Peugeot Hull, the service and the caris A-1.

Clive Tomlinson, Peugeot Hull

Ipicked up my new car this week and asked Ben Clark to unveil it. A beautifulcar and a lovely colour. From start to finish the service and attention from Ben has been excellent andI felt no pressure to take up the offers and extras. Although he is regarded as a trainee - it cannot be long until has loses that"tag". He has been well trained and what I really liked was the weekly email even ifthere was nothing to report. I visited the Audi factory at Ingolstadt on holiday and the attention toquality was very impressive.

David Brown, Audi York

CarlLodge handled my purchase with professionalism. Great banter with my husbandand I, made the whole experience a pleasure. Friendly and more importantly,knew his product. Will visit again no doubt.

Jo Biggadike, Audi Boston

Afew weeks ago JCT600 at Meadow Head Volkswagon had an open day where you couldtest drive cars. A friend who runs a VW was invited but could not go sosuggested I went. I have had many VW's and am now on my 3rd A1.
The first was bought from Luke Sheard.
I arrived and saw Luke and told him I was interested in trying an electric orhybrid car. He invited me to try a Golf GTE. He could not have been morehelpful and also contacted me a few days afterwards. I will be changing my carnext year and will remember my test drive.
Thank you Luke.

Chris Bell, Volkswagen Sheffield

Ivisited jct 600 in hull, was met by a kind helpful gentleman called RogerBrocklesby. Nothing was too much trouble he explained everything about the carand Motability we didn't feel like we had been sold a car but given the optionto pick the right car for our needs he spoke plain English funny polite I wouldrecommend anybody to go see Roger. 

David Parker, Peugeot Hull

Karenis by far the best car sales person I have dealt with always very helpful andfriendly and polite.

Gordon Browes, Volkswagen Sheffield

Apleasurable experience buying a car from very Bradford and the best hand over Ihave ever had.

Helen, Volkswagen Bradford

Fantasticnon pressurized service at VW York, delivered in a very friendly but extremelyprofessional manner. Would not hesitate to return.

Linda Robertson, Volkswagen York

GrahameWimborne handled our initial enquiry in a most professional manner,he was kindand courteous and always called me back when he said he would.He also came outto the showroom on a Sunday in order that my wife and I could view thevehicle,he normally does not work on a Sunday.We do appreciate old fashionedservice and this is exactly what we received.Please be kind enough to pass onour thanks to Grahame.

Bob Galbraith, Volkswagen Van Centre York

Agreat experience from start to finish, Saul was very helpful in all aspects ofthe transaction and had extensive product knowledge.
Thanks

Stephen Barraclough, Volkswagen York

Wewould like to say how greatful we are for the help Christian Greaves andeveryone else gave us at Merecdes Benz Chesterfield.
We explained to Christian that we had been a few times before looking for theright car for us. This time our luck was in because he found us just that car.
Now we are very pleased with it.

Janet and Pete Smith, Mercedes-Benz of Chesterfield

Excellentservice from Dennis and the Team at JCT600 Hull. Kept me informed all the waythrough the order process for my new Passat GT. The handover was extra special,many thanks again to Dennis.

Pete Smith, Volkswagen Hull

I'vehad a really good experience here at Bradford Seat. The staff are veryapproachable and professional. Charlie has been excellent and I woulddefinitely highly recommend this dealership.

Christina Bradbury, SEAT Bradford

Ioriginally contacted my local Audi dealer in Belfast. Their responses and tonewere far less than satisfactory. It made me seriously consider other brands ofcar.

I then reached out to a number of dealerships in England near to my familyhome. I spoke to Paul Old at York Audi; he was helpful, pleasant and went aboveand beyond to find the car and delivery timeframe that suited me. Throughoutthe process he kept me updated and responded promptly to any questions I had.On the day he came in on his day off to hand over the car and walk me throughit. I am extremely satisfied with the service I received at York, and Paulshould be commended for his customer service skills. The showroom itself isalso wonderful - clean, neat, modern and comfortable. All of the staff werepleasant and helpful. I look forward to coming back to Audi for my next car inthe near future.

Thank-you!

Kyle Headen, Audi York

Calvin was very friendly - Not at all 'pushy'. Answered all our questions fully and openly. Overall a very good experience at JCT600 Volkswagen Hull.

Elizabeth Smith, Volkswagen Hull

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