My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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Was actually to fix a recall on my Mazda. Just wanted to say thanks for the great service today from Jake. Also the engineer Mo who performed a very thorough service addressing faults and highlighting potential future issues for my lease company to deal with. Thanks

Mr Andrew Moore, Leeds, Peugeot Bradford

I just wanted to say a huge thank you to everyone I dealt with at your Menston branch and in particular Charlotte Baker-Smith. Charlotte was very helpful, giving me plenty of options to choose from and talking through everything to put my mind at ease as well as responding quickly to any queries I may have. Having expected to have to wait 8-10 weeks for my new car to have it delivered in just 10 days was fantastic. To everyone at JCT600 Menston and in particular to Charlotte I'd like to say a huge thank you. I'll be recommending JCT600 to my friends and family as a result of the careful and informative service I received. Many thanks.

Mr Steven Williams, Bingley, Peugeot Menston

Very satisfied with all aspects of purchasing my new VW Polo. All the staff here have been extremely helpful and professional especially Mr Jackson. Will be continuing to do business with VW in the future and thank you to the team for the flowers that were sent due to a recent illness the personal touch says it all.

Mrs Michelle Foster, Dronfield, Volkswagen Sheffield

We travelled from Hertfordshire to purchase this car as the salesman Chris Maguire was so helpful and accommodating. We received a video of the car within an hour of our enquiry, nothing was too much trouble, excellent customer service compared to the VW dealerships down south, especially poor service from Brentford. Thanks

Miss Olivia Simms, Hitchin, Volkswagen Sheffield

Really happy with the high level of service from Mike, we'll definitely return in time. Thanks very much.

Mrs Susan Creaghan, Sheffield, Volkswagen Sheffield

Very good. Lee Davison was excellent in his approach and manners, made the whole experience very easy.

Mrs Rosalie Conboy, Hull, Peugeot Hull

We received excellent customer service from Lee and everyone at JCT600. Would certainly recommend to family and friends. Thanks for all your help, hope to see you again when we change the car!

Mrs Joanne Askwith, Hull, Peugeot Hull

Very nice experience; very helpful, all questions were answered, ticked all the boxes. Very satisfactory, very pleasant experience in all. Thank you Lee Davison and Roger Brocklesby.

Mrs Norma Webster, Hull, Peugeot Hull

Absolutely fantastic! Chris was a credit to your company, I will certainly recommend to everyone I know!

Mr Jordan Doyle, Bradford, Volkswagen Bradford

I am extremely satisfied with the service from Steve Thompson, going above and beyond as I had 2 part exchanges. The staff were also very helpful and friendly.

Mr Barnaby Ward, Wakefield, Volkswagen Bradford

I picked up my new Polo from JCT600 in Bradford last week. I am very pleased with it even though there was a considerable wait for it's delivery. However throughout all my dealings with the company I was treated in a friendly informative manner by Ben Winter who kept in touch over the weeks and surprised me by making a video of it when it arrived in Bradford. Thanks for dealing with us in such a professional and good natured manner, Ben.

Mrs Joyce Harris, Pudsey, Volkswagen Bradford

A big thank you to Saul Long at JCT600 York for making the whole process of buying my new Up! such a pleasant experience. Very friendly and helpful; always polite and willing to answer my endless questions with exemplary patience. Full marks!

Ms Ann Lester, Driffield, Volkswagen York

We have just purchased our 3rd car from JCT600 York and on all 3 occasions the process was faultless; all due to the service we received from Joel Ricketts. We cannot praise him highly enough for his service and looking after our interests. We can thoroughly recommend JCT600 York for their pleasant manner and efficiency.

Mr Ian Melnyk, York, Volkswagen York

I was looking for a new car and I came across a site called Carwow. I entered my requirements into Carwow and Alex Wharton from the York VW dealership gave me a quote for my new car this was £3000 off the retail price. I arranged to meet Alex and had a test drive in their demo Golf GTD. I loved the car and went away to think about it, Alex was not a pushy typical car sales man he was extremely friendly and very approachable. He left me to think about it and I contacted him soon after as discussed, Alex had told me they would have to order the car from VW in Germany as they didn't have what I wanted anywhere in stock. Alex did tell me they had a car on order that they could spec change and I would receive my car earlier. I paid my £500 deposit over the phone and the order was placed. VW give you an order number so you can check on the progress of your car. My order was placed on the 14/02/15 with an expected date of middle of May 2015. Alex and I kept in touch and he would always respond to my emails about the car and where it was in relation to what VW were saying. My car arrive the week commencing 20/04/15 and Alex phoned me to arrange collection. The only day I had available was Monday the 27th April, Alex was not working this day, but he arranged to have his colleague Joe Reid deal with me, Joe was also excellent and made us feel very welcome and was very helpful and knowledgeable about VW products. I Picked my car up yesterday and I am extremely pleased with the car and the people I have dealt with at JCT600 York (also not forgetting Rowena who explained Gap insurance etc) Thanks to ALEX WHARTON, JOE REID and ROWENA you have made my car purchase an extremely pleasurable one I would recommend all of you to my friends and work colleagues.

Mr Kris Farnell, Harrogate, Volkswagen York

This was the first time buying an Audi from the JCT600 dealership. Robert White provided a genuine car buying experience with prompt replies to my emails no matter the time of day. I would recommend buying an Audi from him and JCT600 Doncaster.

Mr Paul Spenceley, Rotherham, Audi Doncaster

Excellent customer service. Akeel was very helpful and informative through out the whole process. Very happy with our experience at Bradford BMW and would recommend the dealership to family and friends.

Mrs Riaz Hussain, Bradford, BMW Bradford

Excellent customer service from Ricky. Smooth transaction. Will be back here for my next car. Thank You.

Mr Neil Roper, Wakefield, BMW Bradford

Excellent, everyone has been fantastic and extremely helpful, sensitive to my needs. Can not fault anything.

Mrs Amanda Stevenson, Leeds, BMW Bradford

Many thanks to Mercedes-Benz Doncaster, I am very happy with my purchase and with my treatment from Paddy who made the whole experience a pleasure.

Mr George Stewart, Durham, Mercedes-Benz of Doncaster

I recently made a phone call to Audi Grimsby just to enquire about a new A5 and was dealt with by the salesman called Stuart Cresswell. Then after a few emails and various phone calls, I collected my car seven days later. All within the week Stuart had arranged for the car to be collected from another dealership and brought back to Grimsby and ready for the road. When I arrived to collect the car it was all ready and Stuart couldn't do enough for me and the car looked GREAT, would definitely go back to Audi Grimsby.

Mr Stephen Calcutt, South Cave, Audi Grimsby

Thoroughly professional service from finding car, to viewing, through to purchase and delivery. Could not fault, would have no problems dealing with them again.

Mr Tim Coan, Whitehaven, Audi Grimsby

I had a very good experience, better than the one when I purchased my previous Audi A1. Luke Baxter was extremely good, he found me a car from Sheffield with extras on it and went the extra mile for me. I am grateful to him for doing this. All the Staff at Audi Grimsby, were most helpful and very polite at all times, nothing is too much trouble for any of them.

Mrs Christine Mellows, Cleethorpes, Audi Grimsby

My wife & I have just purchased our second new Audi from JCT600. I must single out Michael Johnson (car sales) for making our recent purchase so special (as he did with our first). His personal involvement in helping us decide the best Audi that met our needs and arranging all the details towards the purchase and collection was the icing on the cake! Total satisfaction with our Audi and doing business with JCT600.

Mr John Smith, Sheffield, Audi Sheffield

I have been dealing with the sales executive Bilal Javaid (Bill) he has been fantastic throughout the whole process from start to finish. I have visited other dealerships and never received the service and quality like I have done at JCT600, Bill and JCT600 will definitely be getting recommended to everyone! Keep up the good work guys!

Mr Irshad Akbar, Sheffield, Audi Sheffield

Could not have dreamed of better service from all of the staff at Mercedes-Benz Doncaster. Found me my perfect car, explained everything in full, really looked after me. As a young female purchasing such a prestige vehicle you'd have thought I'd have got laughed out the showroom but they are truly amazing people. Especially Brian. Brian was so helpful, responding to all my emails and calls and advising me what was best for my situation. Andy and Rob have been perfect too, helping me with questions on my documents and Rob made sure any issues were fixed immediately. Even to the point of picking my car up from my workplace to get something sorted and returning it pretty much straight away! I don't have a single bad word to say. I can't wait to return for my next purchase. Thank you so much for amazing service Brian!!

Miss Sasha McCormack, Doncaster, Mercedes-Benz of Doncaster

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