Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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Great advice and customer support in choosing my new car (again). For answering all my questions and giving me time to go away and think about everything before deciding which car to buy. Thank you.

Jane Grace, Volkswagen Bradford

Professional and considerate expert advice given. A good experience! Dean Garvey, many thanks.

Kay Tapply, Volkswagen Sheffield

The service received from Rick Notey at BMW Bradford has been excellent. He has delivered on everything he has said he would, he has been very professional and made us feel valued as returning BMW customers. The hospitality has been great and nothing has been too much trouble. We would not hesitate in returning and recommending BMW to our family and friends - thank you.

Sharon Hobson, BMW Bradford

Fantastic service throughout the whole process, both Gavin and Rick have been excellent. We will recommend to all our friends to buy from JCT600. THANK YOU

Pam Hirst, BMW Bradford

This is the third Golf I have bought and have found Imran very helpful and concerning towards my needs in arranging everything in buying this car. I will be back to get my fourth. Thank you very much to Imran for all his help.

Keith Claxton, Volkswagen Sheffield

I have just picked up my BMW X1 and love it. Carl Middleton who looked after me so well, from the first time I met him to taking my great car home he was very pleasant and friendly from start to finish. 10/10.

Robert Pattison, Peugeot Hull

I have just had my new Polo delivered to my door. It may be that busy time of the year (September 1st registration) but today was just a great end to a smooth process that I have enjoyed throughout. Buying a car should be enjoyable and this was.

Bill Awty, Volkswagen Rotherham

This is the first time we have used JCT600 to buy a new car and the experience has proved to be really positive. Robin Copley was professional throughout making sure that we communicated regularly throughout the process. We are very satisfied with the whole process and I love the car.

Brian Chapple, Mercedes-Benz of Chesterfield

Would just like to say a big thank you to Zee for making our car buying experience an absolute pleasure. Zee is a true professional who goes that extra mile, he even emailed us on his day off and kept us updated at all times. I particularly liked the video of the car that we purchased along with his knowledge and expertise. Thanks again Zee and the team at JCT600. We absolutely love the car and the service that we have received.

Barbara Jeffery, Volkswagen Hull

The service we have had has been fantastic. Imran has been amazing and done everything he could to help us choose our new car and to find an affordable option for us. I absolutely love the videos charting the cars progress, it raises the anticipation as well as keeping us well informed.

Patricia Black, Volkswagen Sheffield

Was dealt with by Jonathan Hayden from start to finish on buying a new Audi A8. In the time I have been buying cars and negotiating car deals I would have to say Jonathan was the most efficient, friendly and customer focussed sales executive that I have come across at any dealership.

John McAlpine, Audi York

Great experience, this is my 2nd car from this dealership and we have never felt pressured. Staff are extremely approachable and happy to help, even if you're just browsing.

C Gorton, Audi Grimsby

James Redman has been an excellent salesman. I found it difficult to make up my mind but he was patient and extremely helpful. I test drove the car several times and he offered me further test drives on different roads if I wished. I would be happy to recommend him to anyone buying a car from VW Bradford.

Joyce Robertshaw, Volkswagen Bradford

Fantastic service from JCT600, friendly, helpful and sort to all of my needs. Carl Middleton was brilliant and made my experience a good one, thank you.

Julianne Green, Peugeot Hull

I bought an Audi Q3 from Jonathan Hadwin earlier this year and found his guidance on making the decision on model and purchase options invaluable. Jonathan is definitely as asset to the business.

Joanne Donoghue, Audi York

Just collected my new car from Roger Brocklesby at Peugeot Hull with greatest of thanks. I would of been unable to pick up my car without the help from him, he collected me and took me home and would recommend anyone to come and speak to him. Give him a pay rise.

Tracey Ware, Peugeot Hull

Great deal, friendly staff. No hesitation recommending or using JCT600 Mazda Leeds again.

Frank Davison, Mazda Leeds

I am really happy with my car. Thank you for all the work put in to securing the deal. Thanks to the the promptness and the courtesy of JCT600 and Carl Middleton, I would not hesitate to recommend Carl Middleton and the dealership.

Wenna Woods, Peugeot Hull

My third Golf from JCT600. Ben Winter has dealt with my order each time and I've always been very pleased with the standard of service he provides. Gives good and honest advice does not try to over sell. Thanks Ben!

Rod Spring, Volkswagen Bradford

I've recently purchased a new golf at Volkswagen Wakefield and I'd like to express how the customer service was excellent. Both Abid and Graham have gone the extra mile to ensure I was 100% satisfied with not only the vehicle, but the experience as a whole. Would highly recommend the service.

Dean, Volkswagen Wakefield

I recently took my MX-5 for a service at JCT600 in Leeds. From me arriving to drop the car off, the man at service reception, the driver who dropped me off in Leeds and the Lady on reception give me 100% customer service. WELL DONE.

Richard Young, Mazda Leeds

Just like to say a massive thank you to Dave Nichols for his fantastic services when buying my Audi A4. A top sales man, would recommend him every time. Thanks again Grimsby Audi. PS SEE YOU IN TWO YEARS!

Mr J Barber, Audi Grimsby

Smooth easy sale from start to finish. Nothing was too much trouble and Jessica Mitchell was a pleasure to deal with.

Sean Garner, Audi Doncaster

Wonderful service by all especially Mark Jackson who's been very professional and made the whole experience fabulous. He even sent me a video of the car ready to be collected! Many thanks for a great experience.

Linda Butcher, Volkswagen Sheffield

Absolutely in love with my first car. Its an Audi A1 Sportback with plenty of guile and finesse. Driving it gave me a mixed reaction at first as I was driving in a new environment, let alone for the first time as a newly qualified driver. However the more I drove my car the more I loved it and the better my confidence became in driving. So a huge thanks to those who were part of what made it happen!

Damien Salekin, Audi Hull

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