Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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Excellent experience buying our car from JCT600 Audi Hull, having bought from JCT600 previously I had no hesitation in purchasing again, suffice to say we drove 400 miles from Aberdeen for the car. Will definitely use JCT600 again in the future.

Alistair Leslie, Audi Hull

All of the staff are very friendly an helpful from the first point of contact to the very last. The customer service exceeded my expectations from the outset and when both Robin Copley & Craig Jacklin say that they will either call you back or email you details, they do this without fail.
I will certainly be recommending this dealership.

Barry Gelfand, Mercedes-Benz of Chesterfield

Akeel has given me great customer service and kept me informed throughout the process. All aspects of the car were thoroughly explained and shown to me with the opportunity to ask any questions. I have really enjoyed my purchase experience. 

Elizabeth Colley, BMW Bradford

Me and my wife are extremely satisfied with the reception we got from Audi Sheffield, whilst collecting our new car, the staff could not have been more helpful than they were. Many thanks to them especially Jason

Andrew Hooley, Audi Sheffield

The service I received at Audi was, all round, brilliant. I was welcomed by Julie Bee who arranged refreshments and for a sales executive to see me, she made me feel very welcome, recognised me every time I walked in and was lovely to talk with. Rob Hart was the sales executive that looked after me, Rob spent literally the whole day with me explaining (and re explaining) all the options available to me and answering a ton of questions for me. He and the rest of the team ensured that I was 100% happy/comfortable with everything, from finance to car specifications. Rob maintained regular contact and kept me up to date with the progress of my order, and, the car arrived early! Rob continues to support me over email or phone with any questions I have. I highly recommend Audi Hull, the team there have great knowledge, work ethic, customer service and deliver on their promises. Thank you Audi, and Rob, Julie & Alex. I love my car ;0)

Abigail Holdstock, Audi Hull

Very helpful staff, dealt with Ben Winter superb to deal with, a very happy with service, 2nd purchase from from Bradford VW, Enjoyed Ben's videos, keeping me in touch, fantastic service.
See you in 3 years time Ben
Thank you

Jason Cousins, Volkswagen Bradford

Fantastic service by Errol Krauss and Peugeot very happy with everything. 

Phil, Peugeot Hull

Brilliant! Would highly recommend :) Great customer service & I love my new MINI!!

Anouska, MINI Bradford

I recently bought an MX5 from Mazda Leeds. The sales executive, Richard Miller offered help and advice and gave me a great deal on the car. He delivered on every promise he made, whatever he said he would do he did with no need for me to remind him or chase him up. He certainly went the extra mile to make my car buying experience a pleasure. I never felt under pressure, the transaction was completed in a calm and professional way. I can recommend him. Thanks also to Hassan who took over for Richard who was on holiday when I collected the car and made sure everything went to plan.

Edward Eastwood, Mazda Leeds

All in all a very good experience. John Taylor was superb and delivered a great service.

Jamie Hopkins, Mercedes-Benz of Sheffield

Service excellent, very professional and very friendly. Made buying a new car a pleasure, made to feel welcome and tea on tap who could want more? Thanks Sam!

Carole Wood, MINI Bradford

Very pleased with the service received, the salesman, Errol was extremely polite and efficient at all times.
I was kept updated with progress and Errol went out of his way to arrange for me to have my car earlier than arranged.
Would definitely recommend JCT600 and will be back.

Jackie Edwards, Peugeot Hull

Big thanks to Lee Chadwick at SEAT Sheffield. Brilliant service was provided by Lee. He bent over backwards for me with the leon I purchased. Would definitely go back for a new car in the future, highly recommend the company. Not only was it good service at purchasing but the service after purchasing the car was to just as high standard.
Thanks again 
Ben

Ben, SEAT Sheffield

I am over the moon with excitement at collecting my new car tonight.
I have been dealing with Ben Winter, brilliant man, easy to deal with, and has looked after me every step of the way, He has sold my best friend his last 3 cars and I was recommended to come and see Ben, of which I will recommend my friends to him now. 1st Class Service, Thank you.

Abdul Rahim Ali Gedim, Volkswagen Bradford

What a great experience buying a car! Every need was met and more, it was all made simple and straight forward. Errol was informative but not pushy and made the whole process easy. Would certainly be coming back to JCT600 first for my next car.

Tom Bowman, Peugeot Hull

I can't thank Steven Donovan enough with all his help and advice with my new Polo. He made the whole experience pleasurable and exciting! The videos were amazing! Will definitely recommend Steven to anyone who is buying a Volkswagen.

Catherine Pitro, Volkswagen Sheffield

I can't thank Steven Donovan enough with all his help
and advice with my new Polo. He made the whole experience pleasurable and exciting!, the videos were amazing! Will definitely recommend Steven to anyone who is buying a Volkswagen.

Catherine Pitro, Volkswagen Sheffield

Imran was great, really honest and down to earth salesperson. Cared about what I wanted rather than just getting the sale! Fantastic customer service.

Dylan Ward, Mazda Leeds

I am very pleased with my new car. I was very well looked after once again from the team at Chesterfield especially Nigel Thraves. This is the 4th car I have had with his expert guidance. 

Andrea Elson, Mercedes-Benz of Chesterfield

GREAT SERVICE from Steve Dobson, I recently just had an operation and cannot walk properly so I came on a bus to buy a car. Not only did Steve sell me one but gave me a lift home and also came and picked me up so I could collect my car. He went that extra mile for me which is why I will recommend Steve to my family and friends.

Brian Avory, SEAT Menston

Bought a VW Crafter from Richard at VW Comercial Hull for our motorsport business. We had a very good experience and Richard was always happy and the van was prepped and ready for us when we arrived and exactly as described as we had bought unseen. Would recommend them to anyone.

Peter Young, Volkswagen Van Centre Hull

Very happy, 2nd car from Mark. On time, good deal, delivered to my office.
Extremely satisfied with the service. Have recomended and will again.

Simon Corben, Audi York

Many thanks to Joe Reid and David Walton for their help, advice and communication during my recent car purchase. The whole process was carried out in a very professional but friendly manner from the initial purchase to the final handover. Overall it was a very pleasant experience and I did not feel pressurised in any way. I am very happy with the deal which I thought was very fair. This is probably the best experience I have had when purchasing a vehicle from a franchised dealer and I would definitely recommend JCT600 York. 

Geoffrey Sprigings, Volkswagen York

My peugeot 3008 is perfect thanks. I would like to say that your Mobility Salesperson Roger Brockleby is excellent, and can not thank him enough for all the care and assistance he has given me and my wife over the last nine years Once again Many Thanks and Merry Christmas and a Happy New year

Peter Stewart, Peugeot Hull

Have received my 2nd Volkswagen from JCT600 & have always had good service from the sales people {have not been pushed into anything} have recommended this service to friends &work colleagues.
I have dealt with Ben Winter this time, I thank him for his patience, and really enjoyed his videos that he sent through. He kept me informed all the time.
Excellent Service, Thank you

Anthony Minter, Volkswagen Bradford

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