Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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My experience at JCT600 Vauxhall Shipley has been fantastic! This was due to the professional and welcoming manner of Shaz Hussain. Thank you Shaz for being so accommodating and efficient with me. I will highly recommend you to my family and friends; you are a real credit to your company and are an asset to your team!

Jenette Murgatroyd, Vauxhall Shipley

The service that I have received has been fantastic. Everything has been easy and simple, all the members of staff I have dealt with have been friendly and they made sure I understood every part of the process. I would definitely recommend them to my friends and family.

Craig Bentley, Vauxhall Shipley

For me good customer service is all about managing expectations. My experience with JCT600 Audi Doncaster, and namely Rob White proved this. He was honest, always contacted when he said he would, and kept me in the loop at all times. He and everyone else I encountered here went to great lengths to ensure that I was a satisfied customer, which is applaudable. Thank you very much Audi Doncaster!

Lee Gledhill, Audi Doncaster

I'm very happy with my new Mercedes-Benz the sales executive Richard Sheldon, explained all the controls during the test drive and answered all my questions on several occasions. The finance was covered in detail and I was very happy to proceed, the whole experience was excellent and I would be happy to recommend to all my friends and family.

Paul Evans, Mercedes-Benz York

I have recently purchased an Audi A4 from the Grimsby dealership. The sales representative was called David Nichols, and we found him to be a very nice and a sincere man. We didn't feel pressured at all to buy and we felt very relaxed in his company. A credit to Audi Grimsby.

Nick Bland, Audi Grimsby

I contacted Volkswagen Bradford yesterday for some advice about a car and am so grateful that I did. Peter the manager helped me and I felt comfortable enough to visit the showroom. When I arrived Steven was brilliant and Peter took the time to come and make me feel welcome. All in all it was a great experience, I can't wait to pick up my new car and I'll be telling all my friends where to get there next car from! Thanks!

Rachel, Volkswagen Bradford

I bought a new Vauxhall Corsa last Friday and everyone was so helpful throughout the whole purchase procedure. I would rate my experience 10 out of 10. James the sales executive for my purchase bent over backwards to do everything possible to make it a smooth transaction, we just had 1 hiccup with the insurance but was soon sorted out by James, enjoyable day overall.

Stephen Wade, Vauxhall Bradford

I bought my Astra GTC from James at Vauxhall Bradford and I cannot praise him enough! I had a bad experience from a previous salesman elsewhere, he just was not interested. James however was extremely helpful from the get go, wasn't pushy and put me at ease with any concerns and questions that I had. He was professional but personable. Being in customer service myself I have high expectations in the way I'm treated and I literally can't fault anything! Thank you so much James, a huge credit to the company. I will 100% use JCT600 again!

Lydia Pendlebury, Vauxhall Bradford

Big thanks to Steve Dobson, I got my new car today, he provided loads of help and even picked me up from the train station. 10/10.

Tony Nunn, Peugeot Menston

From the moment we walked in to the showroom to the day the car was handed over I have received outstanding customer service from Simon Jackson. All other staff that we have had contact with have also been friendly and helpful.

Sara Short, Peugeot Bradford

We are coming to the end of our three year finance deal, and we were worried about our options for the next car. Gary Foster called me a week ago to discuss my options and advised about a deal on a new car. This NEW car was over £40 per month saving. My wife is very happy that she can have a new car and extra change at the end of the month! Thanks Gary for the call, you saved us a lot of hassle!

Andrew Boot, Peugeot Bradford

My experience at JCT600 Peugeot Bradford has been fantastic; this was due to the professional and friendly manner of Tom Maude and Luke firth. Thank you to them both for being so patient with me throughout the whole process, and with my daughter as we both bought cars. We will 100% be back and will both highly recommend them to our family and friends, they are a real credit to your company and are an asset to your team.

Odelle Rhodes, Peugeot Bradford

I just want to say thanks to Steve Dobson and Jamie Taylor for getting me into my new Peugeot 2008. I love my new car and Steve and Jamie sorted everything out for me. 

Nicole Williams, Peugeot Menston

I have just bought a new Q5 from William Burton at Audi Grimsby and he is probably the nicest car salesman I have ever had the privilege of dealing with. My initial enquiry had been sold but he tracked down an alternative and rang me back within an hour. The whole process was seamless and he communicated fully every step of the way. I hope I can buy my next one from him.

Michael Thorpe, Audi Grimsby

I just picked up my new SEAT Ibiza SE TECH and I’m really happy with it. The sales executive was Steve Dobson and he was excellent. Even though my car took six weeks to get here he called me every week to update me, he made the process quick and painless. Many Thanks.

Stephen Gibbens, SEAT Menston - New

David has been very helpful, attentive and patient! Thank you!

Mr Michael Overbeke, Volkswagen Sheffield

Today I picked up my brand new Volkswagen Polo from Ashley Jessop at Volkswagen Bradford, and what can I say...outstanding service! From my first visit to the showroom, all the way throughout, he has been a pleasure to deal with! Ashley even picked me up himself so that I could collect my car from the showroom. He kept me well updated and even sent me videos and photos of my car to get me excited! It makes such a change to deal with someone knowledgeable and formal but yet have the personal skills to share this with me in a friendly and polite manner! Overall this has been a highly pleasurable experience and one I will be sharing with all my friends and family…see you in three years!

Ben Howard, Volkswagen Bradford

I've just bought a car from JCT600 Vauxhall Bradford for the first time. Everything from start to finish was excellent. The person looking after us (Lupton Brooks) was really helpful and everyone we met seemed genuinely friendly and professional.

Neil Smith, Vauxhall Bradford

Roger has helped me and Charlie get our Motability cars for fifteen years now - wow I feel old! Not only does he not seem to age, Roger also gets funnier each time. Charlie loves the Golf Estate and especially the gadgets. Thanks for the birthday present!

Mary Jackson, Volkswagen Hull

Richard Sheldon and his business manager Glyn Norman took very good care of us once again. My husband purchased an E-Class from Richard and Glyn last December, and when I decided to change my car, Mercedes-Benz of York was the obvious choice. Everything from the initial discussion to collecting my new SLC at the weekend was fabulous. Richard and Glyn are an absolute pleasure to do business with, so helpful and really lovely guys.

Wendy Martin, Mercedes-Benz York

I picked up my new Audi A1 today from Audi Hull. I have been super impressed by the excellent, professional service I have received from Simon Dixon today, and throughout the sale of my new car.

Melanie Black, Audi Hull

Thank you to Joe, Peter and the team at Bradford for making the purchase of my new Mokka such a stress-free experience. I love my new car and found everyone a pleasure to deal with. I would definitely recommend and will be back in the future.

V J Norton, Vauxhall Bradford

We purchased a new Vauxhall from JCT600 on Sticker lane in Bradford. Lupton the salesman was an absolute champion he was polite, friendly and most importantly he was human. He didn't push for a sale and he never treated us like just a number. We were important to him and he is a credit to JCT600. I look forward to buying my next car from you Lupton.

Shaf Hanif, Vauxhall Bradford

I cannot than Joe Robinson enough for all his help, such a friendly welcoming man! 10 out of 10. The service was fantastic and I would highly recommend to anyone.

Jade Marchant, Vauxhall Bradford

Absolutely amazing experience with this garage! It was my first time buying a car and they gave me so many options, and helped me to choose the right one for me! It is such a friendly and helpful place. The staff are so welcoming and friendly. I got my perfect car all thanks to you guys! Highly recommend!

Jade Marchant, Vauxhall Bradford

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