My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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I purchased my nearly new A4 from a non Audi franchised dealer, but wanted my servicing done by Audi. I had a choice of 3 surrounding dealerships and after seeking advice from friends was only advised where not to go!! So I contacted Audi Sheffield and booked in.
I'm not usually one to leave feedback, but as we live in times where people are ready to complain, but overlook good service, I decided to send my comments!
The telephone booking service was excellent. I was offered: Collection and delivery, courtesy car, taxi service to local amenities , or to wait in the dealership.
On arrival, I was met at the door with a beaming smile and a warm welcome! Next, I was introduced to a member of the service team who was friendly and efficient.
I elected to wait in the dealership and was offered complimentary hot & cold drinks, wifi, Sky TV etc. The lady in charge of the refreshments also had a beaming smile, offered regular drinks ( and clearly was a friendly & popular team member with her colleagues ).
The service was completed in good time and I received a comprehensive report of work carried out.
To put the cherry on the cake, my car had been cleaned both inside and out and was waiting directly outside the front doors.
Brilliant Service Audi Sheffield! You can only be described as a well oiled machine, but with the personal touch! I will be back and I will tell my friends about my experience with you! Thank You

Tim King, Audi Sheffield

Mark and Nick wereexceptional in looking after me through every stage of the process of orderingand delivery of my Q5 Sline plus. Can't fault the care and attention to detailthey gave. Brilliant thoroughly recommend Audi Doncaster.

Mike Crosby, Audi Doncaster

We are very happy with the service we've received from all the staff at the Menston garage. I went with my daughter to purchase her first car and we were treated in a friendly, professional and polite manner. There were no pushy sales techniques and it was a very pleasant and easy car purchase. Communication was good and we were kept well informed . I would recommend Seat Menston. Thank you.

Tracey Moore, SEAT Menston

This has been a long time coming as Rob Wharton at JCT600 VW in York has consistently provided the best customer service I have ever had at any car dealership when purchasing a car! He is knowledgable, helpful and honest! He helped me choose a car that was suited to my needs without any pressure at all. Thank you Rob for the great service!

David Mercer, Volkswagen York

Would just like to say a big thank you to the staff that helped me buy my first Mazda, from initial contact to sending me a personalized video of the car to driving it away. Big thanks to Imran for all your help i couldn't of asked for a smoother transaction.
Love my new Mazda thanks guys!!!

Steve Allsey, Mazda Leeds

Just would like to say weare extremely satisfied with the buying of our new car, thank you.

Steve Robinson, Audi Grimsby

Big thank you to David Nichols at Grimsby Audi who arranged the purchase of our Audi A3. Nothing was too much bother and we are extremely satisfied with the whole experience.

Mr & Mrs Smaller, Audi Grimsby

Fantastic place to buy a car from! The man who looked after me throughout the process (Bill) was very professional and knowledgeable and made me feel valued and keep me in the loop every step of the way. I absolutely love my new car and will definitely be buying with JCT600 again! 

Romy Ridge, Audi Sheffield

Fantastic experience throughout the buying process, Barry's attention to detail and personal touch was exceptional. Thanks very much!

Russell Gledstone, Volkswagen Rotherham

We recently visited your Doncaster Branch to “test drive” an A Class and had the pleasure of meeting Carl Sabin, whom we subsequently purchased a 65 plate A200 from.  After suffering several bad experiences at the hands of another retail group last month, it was an absolute pleasure to deal with your organisation and in particular Carl. Your customer service was excellent from the minute we walked into the showroom (with young children who were kept occupied) through to the follow up courtesy call to make sure we are still happy with our purchase. We genuinely look forward to dealing with you again.

Jon Cook, Mercedes-Benz of Doncaster

Got second car from Roger at Hull, professional as ever. Great guy to see and lovely flowers.

Caroline Brooks, Peugeot Hull

Andy Robbins has been fantastic as always. He has just sold me a car for the 6th time. He is the model car salesman, always prepared to work around my wishes and what I need in a car. He is always amendable and helpful, never pushy and always accepts why a car is just not what I am looking for. He is simply the best car salesman I have ever known. 
He is worth his weight in gold for repeat sales and continued outstanding customer service.

Pam Jones, Peugeot Bradford

I am extremely happy with the service I received at Lincoln Audi. Bryan kept me informed of progress throughout and I would happily recommend him and Lincoln Audi / JCT600 to friends and family. Thanks!

Shaun Purbrick, Audi Lincoln

I am supplying this feedback from the perspective of a female car buyer. I have been to some car dealerships over the years where I have been largely overlooked by sales assistants, been dealt with in a patronising manner, or even had answers to my questions directed to my husband! Tom Loakes at the Newark VW dealership was a breath of fresh air. Tom dealt with me in a very personable manner. He listened carefully to my requirements and gave excellent advice. He kept me informed at all stages of the process and made the purchase of my lovely new VW very enjoyable. The Newark dealership in general is well designed and very welcoming. Full marks all round.

Moira Hepworth, Volkswagen Newark

My wife is delighted with the Tiguan we purchased last week. Having spent some weeks narrowing down the field of prospective cars, We visited your Sheffield showroom to look specifically at Golfs, However, after speaking to Imran and a really comprehensive test drive in the Tiguan the choice was made - we both really liked the Tiguan and it met all our requirements. Really impressed with the service, environment and particularly the staff - good experience.

Steve Clapp, Volkswagen Sheffield

The service that I've received has been fantastic. It's great that there is crèche here to keep the children occupied.

Mrs Helen Farnell, BMW Bradford

Walked in to the showroom, greeted by Glenn who was very helpful and knowledgeable. Test drove the car, bought it, picked it up same week. Fab service. My last Polo was bought from here brand new and I had it 13 years. Thank you to everyone. I will only buy from a dealer who treats you well and that you have confidence in.

Sue Hodgson, Volkswagen Wakefield

Warm, friendly and professional. Roger is the utmost professional that makes the transition easy to understand. He cannot do enough for me, which is why I return year after year, and shall continue to do so.

Robert Lang, Peugeot Hull

I am a very satisfied customer, he was very helpful and it was an easy process, I would recommend him :)

Coral Batey, Vauxhall Bradford

Highly impressed with Ben Winter. Excellent customer service. I am a new customer and was recommended to Ben. Everything went smoothly and will be returning to Ben when I am ready for a new vehicle.

Amanda Crabtree, Volkswagen Bradford

Good service given by Rick and Gavin in our purchase of a 3 Series. Would recommend JCT600 for future purchases.

Jean Atkinson, BMW Bradford

Excellent personal service when buying my new Golf & exchanging my old one. All questions answered and relevant information passed on. No irritating sales chat. I'm happy I made the right decision.

Rebecca, Volkswagen Sheffield

Ash and Gavin provided an excellent buying experience. I was kept updated with the process throughout and I can now finally enjoy my 65 plate car!

Asim Malik, BMW Bradford

Jimmy and Ben have been wonderful. They are two very friendly helpful guys. Every step of my new car experience has been enjoyable and helpful. I feel like I have been looked after through the process from start to finish especially from Ben with my video updates. I can not thank the guys enough.

Rebecca Whitehead, Volkswagen Bradford

Fantastic service, best to date. Will definitely be using JCT600 again. Many thanks to Chris, great salesman!

Suzanne Gregory, Volkswagen Sheffield

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