My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

Submit Feedback

Having over the years bought many brand new cars of various manufacturers,Andy Scarfe at Sheffield Audi excelled in every aspect from initial visit to driving away in the new q3.I would recommend Sheffield Audi, and Andy to anyone.

Gary Cooke, Audi Sheffield

From the initial enquiry with Scott Wallace through to the final purchase date, Scott has listen to everything we said including the fact the we didn't want to be pressured into making a decision. We test drove the car and enjoyed the experience and the car, but Scott really sold the experience to us. We have walked away from other garages because of the nature of the sales person but can not fault Scott in anyway. A big thankyou to Scott.

Maxine Mitchell, SEAT Bradford

The service I have received from everybody at Doncaster Audi, in particular James Bartle, has been exceptional. It is a real pleasure to visit the Centre - I have got to know many of the people who work there, and everybody is always extremely friendly and helpful.
I must say thanks to James for spending as much time as I needed to sort out any issues.

John Gilburn, Audi Doncaster

My experience of purchasing my new vehicle from Mercedes Chesterfield has been first class from our initial conversations to handover. The experience was very relaxed and both Jonathan & Robin were very informative on what vehicle would suit my preference and budget. From there they were in regular contact keeping me up to date on any progress. Finally the presentation of my new car was something I will always remember and showed the great customer service. I will have no hesitation in recommending Mercedes Chesterfield to my friends & family. Thanks again, Tom 

Tom Neely, Mercedes-Benz of Chesterfield

I am delighted with the recent purchase of my VW Polo from JCT600 Sheffield. I had previously enjoyed the VW Golf so was very pleasantly surprised by the refinements which the new Polo has to offer. The sales team were extremely helpful and in particular I would like to thank Mark Jackson for his very professional and efficient management of my purchase which enabled the whole process to be completely stress free. I consider that the high quality of the VW brand is certainly matched by the excellent customer service I have received at JCT600 Sheffield. Thank you.

A Fry, Volkswagen Sheffield

Overall I have been extremely satisfied with the service received at JCT600 Volkswagen. I have received a personalised service which has been efficient. I felt under no pressure to go ahead with the sale of my car, and would highly recommend the garage to family and friends. On my recommendation my mother has bought a car from the same garage and sales executive. 

Alice Difiori, Volkswagen Bradford

I would like to say 'Thank You' to all the staff at JCT600 VW Hull especially Marc Banks. From the moment we first went into the showroom, we were provided with a friendly and professional service. I didn't really know whether the 'UP' was the car for me but there was a model 'Club Up' in the showroom and I was able to have a test drive in a similar model. Whilst looking at the car I was given information and advice. Marc was extremely helpful and helped with decisions about what the best options were. We were offered a part exchange deal which made the purchase much easier.
Following our initial visit to the garage, Marc contacted us the next day and we discussed the details over the phone. I received e-mails to confirm the purchase and the sales agreements, Everything was clear and easy to understand.
I collected my new car the following week.I love my new 'Club Up' and was delighted with how it was presented in the showroom. There was a problem with the' Maps and More' connection on the dashboard however Marc and all the team worked hard to resolve the problem by finding a new connector arm. I was really impressed with how JCT 600 dealt with this order. Everyone in the showroom is very friendly and it is nice to see how they deal with customers who are visiting the garage. I am very pleased with the overall service and would not hesitate to recommend JCT600 VW Hull to others and would definitely purchase another car from them. Thank you!

Caroline Hughes, Volkswagen Hull

The whole experience from choosing through to buying our Q3 was first class our salesman Kebba who was there through the entire process was excellent acting in a very friendly and professional manor we would also like to thank Phil Heathcote for his help and advice .

Mr Burton, Audi Sheffield

One of the best sales experiences with the car industry ever. I' ve been fortunate enough to be able to purchase and lease new cars for both work and the family for the past twenty years. I've dealt with BMW Toyota VW and Audi. 
The service we received from the team at Lincoln Audi, especially Natham was excellent. No flannel, straight forward and with genuine customer service that made the transaction a stress free pleasure...

Ian Franklin, Audi Lincoln

A truly fantastic buying experience, exceeding my expectations. David Nichols kept me well informed throughout the process and made the receiving of the car (revealed from under a shiny audi sheet) a real event. Thoughtful touches such as putting some drinks in the car for my long drive home were also much appreciated. .

Ian Power, Audi Grimsby

Upon my first entrance into BMW Bradford Sticker Lane I was impressed. The modern layout and cleanliness was an early indicator of what I could expect. I had a good 5 minute look around, not pressured by over-bearing and eager salesmen. After having time to look around the vehicles, I was politely asked if I needed help. The staff, in particular a Mr. Rick Notey, were fantastic by offering beverages which were refrigerated and actually cold and being as quick as possible in answering any questions. As mentioned, Rick Notey was amazing, looking after me to a degree that would be expected if I was buying a Rolls-Royce. He was on hand to answer any questions I had at any time day or night. He was personable, knowledgeable and made me feel like he had done all he can to save me money without compromising the quality or spec of car. Thus, I ordered the car. When collection day came, I was obviously eager to collect my car on the first day of the new reg. Rick came in extra early to accommodate this which I couldn't have appreciated more. All I can say is JCT and BMW are lucky to have staff like Rick and the entire showroom as they have gained a life-long appreciative customer. Thank you so much Rick & Gavin. 

Alexander Feather, BMW Bradford

Very very 100 percent satisfaction thank you 

Jill Cook, Volkswagen Wakefield

Delighted with by new Audi A1. This is my 4th Audi from Grimsby Audi and as always extremely satisfied......... so I am sure I will return for a 5th! Always a pleasure to visit and the team are consistently professional and polite. 

Paula Steele, Audi Grimsby

Alan Green was professional, prompt and a pleasure to deal with I would highly recommend JCT600 Van Centre.

Rob Jack, Volkswagen Van Centre Sheffield

I have just bought a Peugeot 108 from JCT600 at Menston. My purchase was handled by Steve Dobson who was professional, courteous and efficient at every stage of the process. The added bonus for me was that the Access model I'd ordered was unavailable and I was upgraded to the Active model at no extra cost to myself; thank you JCT600 Menston! I am enjoying my new car and feel loyal to the Peugeot brand. My purchasing experience at JCT600 Menston was a pleasure and I was made to feel special and valued. Jamie Taylor, Head of Business kindly bought the floor mats for my car and this added to my positive experience. Thank you Jamie! I'm looking forward to enjoying my new car for many years to come and will recommend JCT600 Menston to family and friends as a place where an honest and professional experience can be found.

Rosemary Nadin-Pummell, Peugeot Menston

Had my new A6 for a week now, this is my 5th in as many years and the model just gets better and better. Boston Audi is a pleasure to deal with, special mention for Carl Lodge who really looks after myself every year. Thanks very much Carl, see you next year.

Ian Black, Audi Boston

I purchased my nearly new A4 from a non Audi franchised dealer, but wanted my servicing done by Audi. I had a choice of 3 surrounding dealerships and after seeking advice from friends was only advised where not to go!! So I contacted Audi Sheffield and booked in.
I'm not usually one to leave feedback, but as we live in times where people are ready to complain, but overlook good service, I decided to send my comments!
The telephone booking service was excellent. I was offered: Collection and delivery, courtesy car, taxi service to local amenities , or to wait in the dealership.
On arrival, I was met at the door with a beaming smile and a warm welcome! Next, I was introduced to a member of the service team who was friendly and efficient.
I elected to wait in the dealership and was offered complimentary hot & cold drinks, wifi, Sky TV etc. The lady in charge of the refreshments also had a beaming smile, offered regular drinks ( and clearly was a friendly & popular team member with her colleagues ).
The service was completed in good time and I received a comprehensive report of work carried out.
To put the cherry on the cake, my car had been cleaned both inside and out and was waiting directly outside the front doors.
Brilliant Service Audi Sheffield! You can only be described as a well oiled machine, but with the personal touch! I will be back and I will tell my friends about my experience with you! Thank You

Tim King, Audi Sheffield

Mark and Nick wereexceptional in looking after me through every stage of the process of orderingand delivery of my Q5 Sline plus. Can't fault the care and attention to detailthey gave. Brilliant thoroughly recommend Audi Doncaster.

Mike Crosby, Audi Doncaster

We are very happy with the service we've received from all the staff at the Menston garage. I went with my daughter to purchase her first car and we were treated in a friendly, professional and polite manner. There were no pushy sales techniques and it was a very pleasant and easy car purchase. Communication was good and we were kept well informed . I would recommend Seat Menston. Thank you.

Tracey Moore, SEAT Menston

This has been a long time coming as Rob Wharton at JCT600 VW in York has consistently provided the best customer service I have ever had at any car dealership when purchasing a car! He is knowledgable, helpful and honest! He helped me choose a car that was suited to my needs without any pressure at all. Thank you Rob for the great service!

David Mercer, Volkswagen York

Would just like to say a big thank you to the staff that helped me buy my first Mazda, from initial contact to sending me a personalized video of the car to driving it away. Big thanks to Imran for all your help i couldn't of asked for a smoother transaction.
Love my new Mazda thanks guys!!!

Steve Allsey, Mazda Leeds

Just would like to say weare extremely satisfied with the buying of our new car, thank you.

Steve Robinson, Audi Grimsby

Big thank you to David Nichols at Grimsby Audi who arranged the purchase of our Audi A3. Nothing was too much bother and we are extremely satisfied with the whole experience.

Mr & Mrs Smaller, Audi Grimsby

Fantastic place to buy a car from! The man who looked after me throughout the process (Bill) was very professional and knowledgeable and made me feel valued and keep me in the loop every step of the way. I absolutely love my new car and will definitely be buying with JCT600 again! 

Romy Ridge, Audi Sheffield

Fantastic experience throughout the buying process, Barry's attention to detail and personal touch was exceptional. Thanks very much!

Russell Gledstone, Volkswagen Rotherham

Official Authorised Centres for 18 Manufacturers

Trusted by the world's best manufacturers for over 70 years

Independently owned family business