Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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I would like to say thank you for the excellent car buying experience at JCT600 Bradford BMW. Sales Manager Beata was one of the best I have met. She is not the typical car salesperson trying to play tricks to get the sale finalised. She was very warm and welcoming. She was happy to take both me and my wife for test drives on two separate days. She was very patient when the the sales software had problems. Very professional and very knowledgeable. I will be happy to recommend JCT600 BMW Bradford (especially Beata) to any of my family and friend who are interested in buying a BMW from a superstar dealership.

Amit Rane, BMW Bradford

Excellent experience and superb service from Dan and James.

Richard Smith, Audi York

Fantastic car, really pleased. The customer service has been fantastic and I have recommended this garage and product to family. Delighted, thank you to all in Newark.

Pippa Rowley, Volkswagen Newark

Very professional service, all questions and queries were handled quickly and efficiently. Very confident and knowledgeable about both the cars and products available.

Karen Howard, Mercedes-Benz of Sheffield

Despite the upheaval of renovations to the main showroom I received a very warm welcome from Ashley. He was at all times professional and helpful and the main instigator in persuading me to upgrade my Volkswagon.

Stephen Clark, Volkswagen York

I was completely satisfied with my new car purchase at JCT600 VW Rotherham. Although a bit chaotic at the time due to confined office space and car parking space all due to refurbishment and building work on the showroom, however the staff are coping with it really well and I was impressed with how professional they were while I was there. I am just waiting for a set of Jetta car mats which I was promised when I agreed to buy the car by James Templeton the salesman who sold me the car as these where missing from the car when I test drove it but I only collected the car on Monday 15th Feb so will hopefully get them soon.

Rob Massey, Volkswagen Rotherham

I received excellent customer service from both Kirsty and Ben, which made for an excellent Christmas. Thank you.

Lewis, SEAT Sheffield

Very helpful, easy going and easy to talk to, and made the experience comfortable and would absolutely come again and recommend.

Joanne, Vauxhall Shipley

I spoke to Ricky about the Polo 1.2 TDI as I was interested in seeing what prices are available. Throughout the time I was in there he went through everything there is to know about the car, the finance options and also the insurance options. He also gave me and my friend drinks and food throughout the meeting and even let me take the car for a test drive. Great customer service! Definitely recommend.

Mikey Fulton, Volkswagen Hull

I popped in to JCT600 Peugeot Hull after making an appointment with Carl Middleton to view a Volvo, within two hours i was driving home in it, Carl was even able to offer FREE 7 day drive away insurance, fabulous. Amazing service and an amazing car.

Bernard Keating, Peugeot Hull

A big thank you to all the team at Audi Grimsby, but especially to Dave for all his advice & help.

Vicky Spink, Audi Grimsby

Came down to JCT600 to see what cars where available for our budget, your sales rep Kristian dealt with matter professionally and made us feel at ease with looking and buying the vehicle we wanted. He sourced and then explained in great detail the payment plan we was taking out which made us feel very confident purchasing through JCT 600. All in all our expectation where met above and beyond thanks to Kristian. 

Sean Garrett, Peugeot Bradford

Thanks for providing my new A6, I found your staff to be very friendly and efficient. The car is wonderful. 

Derek Quinn, Audi Lincoln

Many thanks for all your hard work. We have had an excellent service from Kevin and Mike.

Stephen Parkinson, Mercedes-Benz of Sheffield

We have been dealing with Carl Middleton at Peugeot Hull, who has answered all of our questions and needs. The car is great and the service has been excellent.

Mr Wealsby, Peugeot Hull

When we first arrived we were made very welcome by Glen who then talked through the various options with regards to payments and total costings for everything. Once we had decided that we were happy with everything we signed all the documents, which then lead to Glen looking in to my partners car and offered her a great deal! I can't thank Glen or JCT600 enough for providing me with a great car and my girlfriend too.

Joshua Hirst, Volkswagen Wakefield

I've never spent so much money on myself and enjoyed spending it. Dealt with Andrew Meeds who was excellent 10/10 for Andrew. The car is fantastic great value, thank you to Andrew for finding it me.
Experience 10/10
Business sense 10/10
Handover 10/10
No more to be said only once more a big thank you to Andrew.

Roger Hill, Volkswagen Sheffield

Chris did the deal quickly & efficiently, and then to Dave Smith for handover. I traveled from Derby for my company car,  because the guys at Grimsby wanted the deal unlike Derby Audi who took forever to come back to me and by the time they had got back Grimbsy Audi has sorted me a car (within 24 hours)! 
Fantastic service all round. Geoff Baird sent me a video which helped me with my decision to buy the car. He was very professional with everything he did. Also a mention for Chris Sugden who arranged the finance and paperwork. They are both a credit to the business and deserve a bonus if that can happen.

Philip Hill, Priceright Rawdon

Very helpful with a quick and easy sale. James Redman was a pleasure to deal with! This is my first car and I will always remember the experience. Thank you!

Lauren Howie, Volkswagen Bradford

Picked our new VW up! 11/2/16 - excellent service from start to finish at the handover, excellent car excellent service excellent sales staff. Well done! Will definitely recommend to friends. 
Superb experience from start to finish. Chris Doughty couldn't have done more or been more helpful. He's an absolute professional and a credit to JCT600, as are Tony and the rest of the team. In fact they were so good we bought 2 brand new Audi R8's! Won't hesitate to use the dealership again. 

Chris Setford, Audi Lincoln

I am extremely satisfied with the service I received when purchasing my VW Street Up from Luke Sheard. I so enjoy driving my new vehicle.

Tracey Townsend, Volkswagen Sheffield

I just wanted to take the opportunity to congratulate the team here on their spectacular customer service, in particular the Showroom Manager Peter Robertson and Sales Executive James Redman. After an unfortunate mishap with my previous car, these guys couldn't do enough to help. They guided me through the process of picking the perfect car for me, which was a Tiguan 4motion, they even went the extra mile to get the sale through and the car to me as quick as possible to enable me to take my grandparents to Wales for the weekend! Thank you so much! You are a credit to JCT600.

Jenna Lewis, Volkswagen Bradford

Errol was very helpful in the sale of the car and provided us with all the information we required, very satisfied with the service today.

Jane Shaw, Peugeot Hull

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