Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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I have enjoyed my experience at JCT600 purchasing my brand new car. I will defiantly recommend my friends to Chris Noble, top guy went through every thing with me about every thing I need to know about the car. Thank you for the flowers.

Caroline Dann, SEAT Bradford

Excellent service from Ben Pritchard at Audi Boston for my new car. He kept me informed of the proceedings throughout - very professional and knowledgeable. I am very pleased with my new Audi Q3 Quattro and would recommend Audi Boston to friends.

Eugene S. Conlin, Audi Boston

Everything was done exactly as arranged, and in a most courteous manner. We are extremely satisfied. 

Rosalind Timperley, Volkswagen Sheffield

What a very enjoyable experience buying our new 2016 up! from Lee Davison, he was a gentleman, very helpful, always there to answer questions and guided me through all the (new to me) finance deal that we did. All our cars will be purchased from Lee in future and the good word will be spread, keep up the great work Lee your a credit to VW/and the motor industry.

Mr Lawson, Volkswagen Hull

Simon Dixon, Superstar! I appreciate your efforts in getting me into my new TT. Your customer service is second to none. From our initial meeting, you gave me help and guidance on my options on both new and nearly new cars. When I decided on a new TT, you did your best to source the vehicle with the required spec, and we negotiated a great deal. So, thanks for that. When I collected the car, you presented it under wraps, and when I uncovered the car, wow! A great car, and great service.

Mike Bowers, Audi Hull

I was greeted on entering the showroom by Lee Cobb who could not have been more accommodating. His knowledge of the model I was looking at was outstanding and he made the whole process from inquiry to purchase a seamless and dare I say, pleasant experience! Thank you Lee, wouldn't hesitate to recommend you to my friends. 

Michael Tannert, Volkswagen Chesterfield

Thank you so much Sophie and Peter for all your hard work in arranging my new car. Easy and simple from start to finish - 10/10.

Paul Shaw, Vauxhall Bradford

On Saturday 20th February 2016 I called JCT600 VW Chesterfield regarding a used VW High-Up which I'd seen on the VW-UK Das WeltAuto used car programme. I was travelling from North Yorkshire & at 1.45pm met Phillip Renshaw [Sales Executive] who had the car all ready for me to view & test drive. By 3pm I'd agreed to buy the car & settled on some small details to be attended to during preparation for delivery.

I collected my car on Friday 26th Feb & Mr Renshaw kindly picked me up from the railway station. Everything that he said JCT600 would attend to for me was done, the car was sparkling clean & it is everything I wanted. Mr Renshaw & his colleagues at Chesterfield were most kind and very helpful which made my overall "buying experience" totally seamless. No problems, nice car, god job by VW Chesterfield.

Everything was as advertised, the car was in outstanding condition and Mr Renshaw answered all my questions. Thank you. 

Albert Barclay, Volkswagen Chesterfield

I found the experience easy and enjoyable which isn't always the case when looking and purchasing a new car. Chris kept me in the loop at all times and helped me with some tricky issues, which he didn't have to do.

Gemma Towers, Volkswagen Bradford

I was really impressed by the service provided at JCT600 Rotherham. James catered for everything we needed, so thank you very much.

Christine Smith, Volkswagen Rotherham

Excellent service from the moment I arrived on site, all staff were friendly, helpful and happy to assist in every way.

Kevan Smart, Volkswagen Rotherham

We initially viewed the car three months ago but because it was an demo we had to wait till the end of February before we could pick it up. Sheridan Wharton gave us regular updates by email, phone and video and was always extremely friendly and approachable as was Peter Robertson showroom manager. The whole experience was a pleasure from start to finish. Thank you. 

Andy Hughes, Volkswagen Bradford

From walking into the showroom to look at cars, the negotiation, through to the handover of the car, the whole buying experience was a pleasure. Communication was efficient and re-assuring. I've paid a lot of money to see various rock concerts this year, but the MJ Show was just something else. As someone who works in sales myself, I can safely say the JCT600 buying experience is right up there.

John & Emma Cartmell, Audi Hull

I found a VW Up on the DasWeltAuto website which was being sold by JCT600, as this was about 30 miles journey I sent an enquiry to see if it was still available. Chris Handley responded within 24 hours with 2 personalized videos and a tour of the car. He and everyone else were very helpful throughout the entire process, which led to me purchasing the car! Huge thanks Chris and other JCT600 staff in VW Bradford!

Kieron Moss, Volkswagen Bradford

The whole experience was excellent. Chris Handley was friendly and efficient, knowledgeable about the product but not pushy - our type of salesman. This is our 2nd car from JCT600 and won't be our last. Thanks JCT600. P.S. Good coffee.

Phillip D., Volkswagen Bradford

A recent fault occurred on my mothers car and your staff at Sheffield have been extremely helpful and caring in the ongoing process of recovery of the vehicle and advice on it's repair. Sadiq Niaz has been outstanding and professional throughout our numerous visits and telephone calls. Thank you. 

Vicky Sugden & Stella Mate, Mercedes-Benz of Sheffield

Graham Sharpe was very courteous and extremely professional and a real asset to your dealership. He looked after me and lead me through the process in a way which was enjoyable experience. His product knowledge was nothing short of amazing. I never felt pushed or gripped into buying. Thanks to him.

Geoff Travers, Vauxhall Shipley

It was a very pleasant experience. The information was given clearly and questions were dealt with in a very helpful manner. Overall, from the time we arrived until the time we left we have felt that our interests and opinions were important, and that our custom was valued and were treated fairly. 

Michael, Priceright Rawdon

Good deal, 1st class service, everything I was looking for.

Lesley Forrest, Audi Lincoln

My experience of dealing with Audi was fantastic, I think this was down to our salesman Craig partridge. Really nice helpful guy not pushy one bit and he made our hand over a really nice experience.

Ben Tomlinson, Audi Hull

Extremely helpful - staff went out there way to help me choose the perfect car. Craig was excellent at the Hull store. Quick, prompt and ensured I knew everything there is to know. Thank you for excellent service. Extremely satisfied and a pleasurable experience. 

Ella Grindell, Audi Hull

I was looking for a car for my son to learn in and have to say the whole buying process was a pleasure - something I was not expecting when buying a used car.

I had a web conversation with the garage via Autotrader and then received a personalised video of the vehicle from Craig Merifield. I was amazed, the vehicle had been brought inside and filmed highlighting the exact questions I had.

It was then a done deal and I visited next day and bought the car. Craig was very friendly and professional and a pleasure to deal with.

Having visited other VW garages in the past, in future I wont be going anywhere else.

Ian, Volkswagen Bradford

Fantastic service. Salesmen Errol was great, everything went smooth and I'm more then happy with the way everything went and the car...thank you.

Denver Cross, Peugeot Hull

My experience when dealing with Sheffield Audi has been nothing less than superb. Simon has been an absolute pleasure to deal with from start to finish. No question has gone unanswered and no part of my Audi Journey has been forgotten. Regular updates both on the manufacture of the car and the financials have been part and parcel over the last five months. Add all of these things together and top them off with a Hollywood style movie trailer of my new car in action and you get a picture for how thorough the customer service is at JCT600. Thank you JCT600 Audi and thank you Simon, it has truly been a pleasure.

James Millington, Audi Sheffield

Your salesman Errol has been nothing but helpful in assisting me in choosing my new car, I would recommend him for his friendly service. Thank you.

Gordon Burley, Peugeot Hull

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