My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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Excellent service thank you.

Michael Favell, Audi Sheffield

Great dealership to deal with on every level. Kas is a true professional in his field. He kept us informed at every stage of how the progress of the car was going through the build process, and even lent us a car for a few days when we sent our old car back so we still had transport until the new car arrived.

Steven Scholes, MINI Bradford

The buying experience was very enjoyable and relaxing, with friendly and helpful staff. Our particular salesman - Matthew Green, did a perfect job. It's this kind of service that will make me stick with JCT600 Mercedes in future.

Philip Lowies, Mercedes-Benz of York

Just purchased a used TTS from Rob Hart, really great service and a pleasure to do business with! Would definitely recommend Rob to others. 

Josh Wilson, Audi Hull

Hi there, just wanted to pass on my personal thanks to Jonny and Paddy who provided us with a great service from the word go on our new purchase. Definitely recommended Mercedes Doncaster.

Harry S, Mercedes-Benz of Doncaster

Excellent service. Delighted with the car!

Janet Geeney, Mercedes-Benz of Harrogate

First class services in every aspect from entering the showroom and being met by the staff, through to collecting my car. Mr Paul Rowbotham could not have been more helpful a pleasure to deal with. A pleasant and sociable man, thank you Paul!

Don shepherd, Volkswagen Sheffield

Errol had a very kind manner and he pitched the information to the right level for my understanding. As a first time buyer I felt capable of making the right decisions with his support, and I did not feel pressurised to go for a particular product. He always made sure to say hi to me when I was in the center, and was very friendly. Thank you!

Anna Harlinska, Audi Hull

Richard Clark is an excellent salesman. I felt a valued customer and would certainly recommend Richard and Harrogate Mercedes to all who asked my opinion. Thank you Richard for all your help and for your patience as I had never driven an automatic car before and needed more than one test drive!

Angela Kirk, Mercedes-Benz of Harrogate

We have just purchased our first Volkswagen Passat estate from Sherriden Wharton at Sticker Lane, Bradford. We’ve had a wonderful experience really feel like we have been taken care of from the moment we walked into the showroom, to driving out of it only a few days later. Sherriden and her managers made sure we understood everything including GAP and various other types of insurance so that we could make an informed choice as to what would suit our needs. We will most definitely recommend buying a car from them and will be visiting again in three years to renew our family car. We believe that from our experiences from buying cars in the past that we have been given the best possible deal for our car. We are left feeling extremely satisfied. Thank you JCT600.

Steven Morley, Volkswagen Bradford

Kasim Dad and Matt Obrien made my car buying experience amazing. I bought a used car but they both made me feel like I was buying a brand new car with all the effort they put in. Nothing was too much trouble and every detail was covered. I left one very happy customer. 

Jo Ball, MINI Bradford

I have just bought my second A-class from Joe Costello. He's very helpful and nothing is too much trouble for him, l would definitely recommend him.

Peter Allsop, Mercedes-Benz of Chesterfield

Excellent customer service from Joe, really happy with my new car. I would definitely recommend Vauxhall Bradford.

Alex Bawn, Vauxhall Bradford

Having never purchased a new car before, I thought the process would be quite daunting but Mercedes were superb from start to finish and made the process easy and enjoyable. I dealt with Christian Greaves who was absolutely fantastic - he was very knowledgeable about the cars and really helped me to work out what I wanted to purchase. His experience really helped me pick the right car for me. He was very professional and went the extra mile to keep me informed of the estimated date of arrival and made the whole process seamless. I will be recommending Mercedes and Mr Greaves to friends, family and colleagues and will definitely return to Mercedes. Thanks very much for all of your help.

Josie Roberts, Mercedes-Benz of Chesterfield

I bought my car from Steven Burt. The purchase was smooth and hassle free. I will have absolutely no hesitation recommending Steven to friends and I hope that in two years’ time when I do change my car I will be able to purchase my next car from Steven Burt. Overall excellent customer service from him. Thank you.

Miss Daxa M Patel, Volkswagen Bradford

I was set to buy a six month old S - Class AMG LINE in Derby - however a brief conversation with Richard Clark at Harrogate left me no choice but to buy a brand new S - Class - mainly due to the fantastic customer service Richard provided - very professional, courteous, helpful, understanding and patient! I will not hesitate to contact Richard Clark for my next purchase - a true gentleman.

Mr Shahid Hussain, Mercedes-Benz of Harrogate

Great experience, buying my car was very easy and perfectly handled. Many thanks to Claire Wainwright through every step of the process. You have made a very happy Mercedes customer for life out of me!

Simran, Mercedes-Benz of Harrogate

Yet again another fantasticexperience buying a car at Audi Grimsby with sales executive Dave Nichols. Allthe team did a fantastic job which made the experience very so special! Thankyou guys!

Mark Harvey, Audi Grimsby

Brilliant customer service, straightforward and everything explained properly purchasing my new car. Thank you.

Miss Josephine Tebb, Volkswagen Sheffield

Excellent, I didn’t want to spend too much time getting a newer car. Kym smith was great, I received a good deal and I am extremely happy many many thanks to all at JCT600.

Stephen Shaw, Volkswagen Wakefield

I'm writing to let you know how much my husband and I enjoyed buying our new car from JCT600 in Rotherham. We bought our other car from Ashley Comley a couple of years ago and had no hesitation in going back to see him when we were looking to purchase another car. We saw Ashley a couple of months ago when we first started to think about buying an additional car and he was very helpful and friendly as always. We returned in early September, having seen a car on the website, and this is when we met James Templeton. It was an absolute pleasure to spend time with James. He took us through the buying process perfectly, with care and attention to detail, no pressure, and so friendly that we feel like we've known him for years. James made it feel like a very special occasion when we picked the car up, with the car covered in a sheet saying 'I'm ready to go home now' and a lovely bunch of flowers in the boot. He even sent me a little video in the morning showing my car all ready to go...so sweet. I love my new car and I can guarantee that we will go back to see James and Ashley if we need to change our cars in the future. Please pass on our thanks and good wishes to both of them.

Cathy Clarke, Volkswagen Rotherham

I first started looking for a new car around 6 months ago. When arriving at Audi I was talked through all the offers available. My sales executive Dave Smith provided an excellent service and updated me weekly on the progress of my vehicle. I had a fantastic experience and would definitely return for a further purchase when my partner looks to changing his car.

Rebecca, Audi Grimsby

I've dealt with Roger now since 2004 and He's always looked after us. I had Peugeot's up until my Golf and I love it. Roger sent me a funny video which me and my son loved. Thank you again and thank you for the teddy bear!

Cheryl Smith, Volkswagen Hull

Great service once again from Jamie and Jonathan. My second E-class with JCT600, and I will be sure to have a third. Great experience for a second time.

Max, Mercedes-Benz of Chesterfield

My experience with JCT600 has been the best experience I have ever had buying a car. The sales executive I had (Matthew Garfitt) was very good and made me feel relaxed. He insisted I needed to test drive the car before making my decision, which was the right thing to do as I was having second thoughts. He put my mind at rest with all my queries and treated my decisions with respect. Mr Garfitt is an asset to your company and I would definitely recommend Audi Lincoln to my all my friends.

Simone Steedman, Audi Lincoln

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