Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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The whole experience from ordering my car through the long wait for it to be built to actually picking the car up has been great. All the staff were friendly and courteous especially Ben Koch who kept me informed on a regular basis, and who was fantastic all the way through and a pleasure to deal with, I cannot thank him enough.

John Heafield, Audi Sheffield

Very pleased indeed with my new vehicles, great service from the team.

Kelly Butterworth, Volkswagen Wakefield

All I want to say is that we was very well looked after from day 1. The car was for my wife, and Ryan and Zee made her feel very welcome and could't do enough for her. On the day of collection they even left a bouquet of flowers and cupcakes with the reg etc printed on them, and also a presentation box with a few things in. These guys are a great asset to JCT600, can't recommend them enough.

Neil & Carol, Volkswagen Hull

Fantastic experience with little touches that made buying my new car even more special. Great service and communication from the brilliant sales team. I would recommend highly to other people and will certainly be using again in the future! 

Philippa Martin, Audi Sheffield

Steve Watts and Dave Tetther are a credit to your organisation. They both made our purchase a delight from start to finish and have restored our faith in car dealerships.

Matt Burch, Audi Boston

Thanks to Scott, John Madin, Liz and all the team. Almost a joy to spend money. Great staff you've got there!

Steve Oxley, Volkswagen Newark

Excellent service from start to finish, nothing was too much trouble. Josh McHugh gave a very high standard of customer service and at no point did I feel pressured or pushed towards a deal I didn't want. He answered all my questions with good humour, as often in other garages a lady on her own can feel a little intimidated but not at JCT600, so thank you very much!

linda lawson, Volkswagen Wakefield

Great service, very happy.

Mark McKenzie, Mercedes-Benz of Sheffield

I was impressed by your sales man Micheal who made the purchase of our Q3 a very personal and enjoyable experience. Having purchased many products from various company's around the world I found the service attitude and level of customer care and respect shown by Micheal through out is exceptional in these times. Thank you. 

Jonathan Wootton, Audi Sheffield

I dealt with Lee Mead and the whole experience of buying a Mercedes was dealt with very efficiently and politely. I was very impressed with the simplicity and the way I was handled.

Peter G Cox, Mercedes-Benz of Doncaster

Trevor, I just wanted to say thank you for your time yesterday, you made experience coming to collect my car special and loved every bit. I would highly recommend you and JCT600. Please pass my comments on to the big boss as your a big asset to VW JCT600. 

Andy Tudor, Volkswagen Bradford

Was very pleased with the service we received from Izaak Barlow. Always there for any questions we need to ask. Always polite and smiling.

Brian Rookes, Volkswagen Chesterfield

Both my husband and I have recently bought a car each from Price Right in Rawdon. Excellent service provided by Joe and then Danny Moore who couldn't have been more helpful. We will definitely use them again. Highly recommended to get you the right deal.

Gaenor Walsh, Priceright Rawdon

Always a pleasure to visit Lincoln Audi. New car bought, a pleasure to have been looked after by Jake Fisher, he was professional at all times and always happy to please.

John Hill, Audi Lincoln

Came today to pick up my forth Golf its not just the cars that keep me coming back to VW it the warm and friendly staff. While sat with Mr Steve Thompson a lady came over known as Gwenda asked if I would like a alcohol free drink and some snacks I find that to be above and beyond customer service I have ever known - great dealership, great people, great cars what more could you want, keep it up VW your the best. 

Carol Deering, Volkswagen Bradford

My SEAT Ibiza was given its 2 year service at JCT Menston and the car was collected as arranged. A video message was sent confirming the car had been given a clean bill of health, quickly followed by a phone call to sort out payment so the car could be delivered which it was. The vehicle was immaculate inside and out, and all of the staff were friendly and polite. A good experience all round.

Kathleen Telford, SEAT Menston

I am extremely happy with the service I was given today, I will definitely come back.

Sultan Al-Esayi, Volkswagen Sheffield

Extremely satisfied with overall experience of buying a car from JCT600, couldn't have asked for a better representative and would definitely recommend to family and friends in the future. Thank you so much for making the whole process so easy and straight forward from beginning to the end.

Sobia Iqbal, Volkswagen Sheffield

Great dealership, all the staff were excellent from walking onto the forecourt to driving away in my new car, which made me, my wife and my grandson feel very welcome. Special thanks to Oliver - well recommended to all possible visitors. Cheers to VW JCT600 Rotherham.

Kevan Smart, Volkswagen Rotherham

I got my new golf today from the Rotherham branch. It is my 6th VW Golf. I have to say this has been the best experience. The salesman Barry was tip top and I cannot commend him enough. Thank you Rotherham

Tattershall, Volkswagen Rotherham

To all at JCT600, I want to say a big thank you to Danny for his professionalism in helping me to buy my car, and to Julie and Wayne as well, who delivered my car to me on time and had driven 300 miles (outstanding). Even down to Danny giving me a courtesy call today to make sure all is OK with the car (he even told me to be careful in driving in the snow as they had snow at there site again). Also, please bear in mind that I did not physically see this car, but Danny provided a very detailed video for me. 
JCT600 put most, if not all, car showrooms to shame in Milton Keynes. So thanks again to the great team at JCT600 Danny, Julie, Wayne, the person who PDI checked the car and the person who serviced the car - outstanding work. Thanks all at JCT600. 





Jason Bynorth, Priceright Rawdon

A very efficient car buying process. 

Neil Roche, Audi Boston

Bought my car with Scott a very helpful man, nothing to much for him. 

Rufus Graham, Volkswagen Newark

From the moment we arrived to waving us off, we were treated like royalty by all the staff at JCT600 VW Bradford, especially Gwenda who helped us relax with drinks, snacks, and a friendly manner. We have bought new cars on numerous occasions before, but this was special from JCT600 with cars personalised under wraps. Our salesman Steve Burt, was impeccable, polite, very helpful, and his manner was natural and honest, like a brother, which is rare these days. We thoroughly enjoyed the experience from ordering our car to collecting it, and Steve kept us up to date at every stage in between. There is a sense of a family theme going on here, and we had the pleasure of being introduced to the service manager, a very nice chap. All this and the best deal around, we'll definitely be back again.

Mr.and Mrs. Carson, Volkswagen Bradford

The service we received from Thomas Hall and all the staff at Lincoln Audi with regard to our Motability purchase was first class. They made us feel welcome and the whole procedure from first visit to picking up the car was effortless. We were also kept informed of various stages of our purchase by telephone.

All in all, this was an excellent experience. Everything explained, time taken to explain the controls on the car. The salesman even paired my smartphone with the Bluetooth so we were connected as soon as we left the showroom.

Mr & Mrs Dorken, Audi Lincoln

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