My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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Dan was attentive, receptive and excelled in helping me choose the car I wanted, with the right specification and within my budget. Altogether, even with the entertainment at the garage for my children who accompanied me, the experience felt like a fun day out with a gorgeous prize at the end of it! My Audi A3 has brought pleasure back into driving everyday! 

Daniel Eddon, Audi York

As a returning customer we knew how good JCT600 Menston are, and second time round they were just as good. From the warm welcome when you walk in, to the fantastic service we received from Jamie Taylor. The whole team were fantastic when surprising my wife with her new car. I have no doubts that if I have any problem in the future that it will be sorted by the team at Menston.

Dale Evans, Peugeot Menston

Cannot thank JCT600 Peugeot enough for the professional service offered by them. I felt looked after from the moment I stepped on to the forecourt, to the minute I drove my new car away. Thank you so much to Errol for everything you did for me. I'll definitely be recommending to friends and family. 5* service

Ann Hadfield, Peugeot Hull

My experience was very pleasant and welcoming. Errol gave me all the information and details I needed for my vehicle and helped guide me into the right decision. #HappyCustomer

Jodie Harrison, Peugeot Hull

Imran was very pleasant to deal with. He has changed my perception of car salesmen as the ones I have dealt with previously have been pushy and rude and didn't leave any lasting impressions. However, I found Imran to be the total opposite. Not pushy at all, informative, polite, relaxed and a pleasure to talk to. He answered all my question without pressurising me in any way or swaying me from the points I needed to know. The process of buying a car from yourselves was made painless and enjoyable due to Imran's demeanour. I would like to thank Imran and his team for making this an really enjoyable, satisfying and refreshing experience. Thank you!

Paula Malik, Volkswagen Sheffield

Brilliant service from Andre from Hull Audi. I was really pleased with the professionalism from start to finish, and would like to say a big well done to all staff as they seemed friendly and all had smiles :-). Overall I would definitely use Hull Audi again and recommend to friends and family. But most importantly, I'm overjoyed with my new Audi A7. Well done everyone involved at Hull Audi! 

Daniel Kitching, Audi Hull

My experience was fantastic from start to finish. Great, knowledgeable salesman (Rob Hart), great deal, great car! Would definitely recommend to everyone. From my 1st visit to been in my new car in less than a week.

Stewart Fraser, Audi Hull

Very pleased with the service I received and the welcome I had as excellent. The car was presented well and good information from Chris. Really happy with the car so far. Good communication from all of the staff.

Anthony Day, Volkswagen Bradford

I was very pleased with my experience at Sheffield Audi when I enquired about, test drove and then purchased my Audi Approved Q3. I'm very happy with the car and I received excellent customer service from Nick Randle who handled everything in an efficient and friendly manner.

David Simmons, Audi Sheffield

Excellent customer service, very informative. 

Paula Porter, Volkswagen Wakefield

Thank you for making the transition to a new vehicle such an easy and stress-free experience.

Mrs Share, Peugeot Hull

Excellent service from our very first meeting with Akeel. We were well informed and our order was delivered with all our required specifications and timescales. When we picked up our car everything ran very smoothly and Jack was excellent in helping us through all the technical controls etc. The offer of follow up support was excellent. We are extremely pleased with the service and the car.

Mrs Barbara Wilson, BMW Bradford

I was very impressed with how I was dealt with and the service I received was fantastic. The car I wanted was delivered quickly and I was kept informed of everything at all times. I will tell people how well I was dealt with by Michael. I will 100% come back to Michael whenever I need a new car.

Daniel Dean, Vauxhall Shipley

My experience of dealing with JCT600, in particular with Ashley Clark has been nothing but positive. The service has been professional and slick, whilst being friendly and patient, to deliver our requirements and expectations. We have been very impressed with the speed at which decisions are made and the workshop act, along with the level of knowledge acquired by individual members of the sales team about the Audi range and functionality of individual models. Thank you - well worth the visit!

Gill Craik, Audi Hull

My car was going in for a service and MOT and I was very happy with the service I received. I booked it in 4 weeks ago and used the collection service (the text message confirming the date of the service is a good idea). When speaking to the staff they were very helpful, and the guy who collected and brought the car back - Paul Ohara, was very helpfull. I will be using you again! 

Mick Gwynn, Peugeot Bradford

5* from start to finish. Charlotte was excellent. 

Jannat Muen, Mercedes-Benz of Sheffield

Excellent customer service. Looked after, and the sales rep was amazing. 

Maxine Marsh, Audi Doncaster

My experience buying a car from Volkswagen Hull was a very positive and enjoyable experience. Made so because of Mr Marc Banks even though the work environment is difficult for all including staff and customers. Our reception was warm and friendly with delicious coffee. Thank you Marc.

Mr Philip Dale, Volkswagen Hull

A first class experience from start to finish. Good to deal with a company where traditional customer service values are still being maintained.

David Battrum, Audi Sheffield

A great service was given at every stage, from finding the car, test driving and all at an excellent price. Superb help from Andrew Meeds with all aspects of my purchase. 5 OUT OF 5. P.s The car is wonderful in every way and I cannot believe that I have the privilege of owning a new GTi.

Pat Phillips, Volkswagen Sheffield

A truly enjoyable experience buying my first VW. Lee kindly brought my new Golf over from another site, had it all done for me to collect within days, thank you for personal gifts I will enjoy. Thanks a lot for everything Lee see you again in 5 years or maybe sooner if the gifts are to go by.

Mike Fitzgerald, Volkswagen Hull

I have recently purchased a VW up! From JCT600 VW Hull. It was my first car, and I was worried about what to expect, however Adam Wright made my first time car buying experience wonderful! He was very professional and informative. He explained everything clearly and provided me with useful quotes and comparisons on cars available. When I collected my car I was made to feel very special and it's a day I will never forget. I would strongly recommend this experience to anyone. Thank you.

Emily, Volkswagen Hull

I had my Peugeot based motor-home collected today to have some warranty work done on it. I have to say the driver Paul O'Hara who collected it was was very pleasant & well informed & made me feel very comfortable about him taking my precious camper away for the work to be done. Late afternoon I had another call from Paul to say he would be on his way to return my camper in a few minutes & duly did so all in one piece. Very happy with this service, thanks very much.

Stephen Taylor, Peugeot Bradford

I had a fantastic experience here. The salesmanship was next to none and I was always treated with respect. I would definitely recommend to anyone! 

Luke Hodgkinson, Mercedes-Benz of Sheffield

I thought it would be good to submit some positive feedback for one of your sales consultants, Michael Gallagher from your JCT600 in Shipley. I was new to the whole idea of getting a new car as I've never had a car before. Michael was probably one of the most down to earth guys I've met. Extremely helpful, and was a genuinely nice guy. I really appreciate all the time he spent with me in explaining exactly what the deal was and which were in my best interest. I could go on for a while in praising the team here but Michael definitely stood out amongst the crowd. This is one chap you should definitely want to keep and defiantly give a pay rise to!! Much appreciated Michael. Cheers Ben Walker - one happy customer. 

Ben Walker, Vauxhall Shipley

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