Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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I received excellent customer service from both Kirsty and Ben, which made for an excellent Christmas. Thank you.

Lewis, SEAT Sheffield

Very helpful, easy going and easy to talk to, and made the experience comfortable and would absolutely come again and recommend.

Joanne, Vauxhall Shipley

I spoke to Ricky about the Polo 1.2 TDI as I was interested in seeing what prices are available. Throughout the time I was in there he went through everything there is to know about the car, the finance options and also the insurance options. He also gave me and my friend drinks and food throughout the meeting and even let me take the car for a test drive. Great customer service! Definitely recommend.

Mikey Fulton, Volkswagen Hull

I popped in to JCT600 Peugeot Hull after making an appointment with Carl Middleton to view a Volvo, within two hours i was driving home in it, Carl was even able to offer FREE 7 day drive away insurance, fabulous. Amazing service and an amazing car.

Bernard Keating, Peugeot Hull

A big thank you to all the team at Audi Grimsby, but especially to Dave for all his advice & help.

Vicky Spink, Audi Grimsby

Came down to JCT600 to see what cars where available for our budget, your sales rep Kristian dealt with matter professionally and made us feel at ease with looking and buying the vehicle we wanted. He sourced and then explained in great detail the payment plan we was taking out which made us feel very confident purchasing through JCT 600. All in all our expectation where met above and beyond thanks to Kristian. 

Sean Garrett, Peugeot Bradford

Thanks for providing my new A6, I found your staff to be very friendly and efficient. The car is wonderful. 

Derek Quinn, Audi Lincoln

Many thanks for all your hard work. We have had an excellent service from Kevin and Mike.

Stephen Parkinson, Mercedes-Benz of Sheffield

We have been dealing with Carl Middleton at Peugeot Hull, who has answered all of our questions and needs. The car is great and the service has been excellent.

Mr Wealsby, Peugeot Hull

When we first arrived we were made very welcome by Glen who then talked through the various options with regards to payments and total costings for everything. Once we had decided that we were happy with everything we signed all the documents, which then lead to Glen looking in to my partners car and offered her a great deal! I can't thank Glen or JCT600 enough for providing me with a great car and my girlfriend too.

Joshua Hirst, Volkswagen Wakefield

I've never spent so much money on myself and enjoyed spending it. Dealt with Andrew Meeds who was excellent 10/10 for Andrew. The car is fantastic great value, thank you to Andrew for finding it me.
Experience 10/10
Business sense 10/10
Handover 10/10
No more to be said only once more a big thank you to Andrew.

Roger Hill, Volkswagen Sheffield

Chris did the deal quickly & efficiently, and then to Dave Smith for handover. I traveled from Derby for my company car,  because the guys at Grimsby wanted the deal unlike Derby Audi who took forever to come back to me and by the time they had got back Grimbsy Audi has sorted me a car (within 24 hours)! 
Fantastic service all round. Geoff Baird sent me a video which helped me with my decision to buy the car. He was very professional with everything he did. Also a mention for Chris Sugden who arranged the finance and paperwork. They are both a credit to the business and deserve a bonus if that can happen.

Philip Hill, Priceright Rawdon

Very helpful with a quick and easy sale. James Redman was a pleasure to deal with! This is my first car and I will always remember the experience. Thank you!

Lauren Howie, Volkswagen Bradford

Picked our new VW up! 11/2/16 - excellent service from start to finish at the handover, excellent car excellent service excellent sales staff. Well done! Will definitely recommend to friends. 
Superb experience from start to finish. Chris Doughty couldn't have done more or been more helpful. He's an absolute professional and a credit to JCT600, as are Tony and the rest of the team. In fact they were so good we bought 2 brand new Audi R8's! Won't hesitate to use the dealership again. 

Chris Setford, Audi Lincoln

I am extremely satisfied with the service I received when purchasing my VW Street Up from Luke Sheard. I so enjoy driving my new vehicle.

Tracey Townsend, Volkswagen Sheffield

I just wanted to take the opportunity to congratulate the team here on their spectacular customer service, in particular the Showroom Manager Peter Robertson and Sales Executive James Redman. After an unfortunate mishap with my previous car, these guys couldn't do enough to help. They guided me through the process of picking the perfect car for me, which was a Tiguan 4motion, they even went the extra mile to get the sale through and the car to me as quick as possible to enable me to take my grandparents to Wales for the weekend! Thank you so much! You are a credit to JCT600.

Jenna Lewis, Volkswagen Bradford

Errol was very helpful in the sale of the car and provided us with all the information we required, very satisfied with the service today.

Jane Shaw, Peugeot Hull

Your team were helpful and could answer all our questions. We were little disappointed by the trade in price for my old car but otherwise completely satisfied throughout. Our salesman Mike Chang should be commended for his attentive service throughout the purchase process. 

Monica Uden, Volkswagen Bradford

I have found buying my car from JCT600 GREAT! Errol Krauss is very friendly and told ME everything I needed to know about my car!

Clair Coms, Peugeot Hull

Our experience with Imran has been excellent, polite and very helpful. Would recommend JCT600 to friends and family.

Derek Wilson, Volkswagen Sheffield

SUPERB! I cannot fault Imran in any way. He explained and helped us into the right car and got us a great deal. We had some complications with our part ex and Imran helped us and accommodated us, he took everything in his stride dealing with the situation with a professional and calm manner. We have really enjoyed our experience with Imran and JCT600 and would not hesitate to recommend JCT600 to our family and friends. PS. The coffee is great.

John Birks, Volkswagen Sheffield

The service received from Ben Bracewell was faultless. After the initial inquiry, Ben stayed late (as if 7pm isn't late enough!) to ensure that the deal could be done, and the finance proposed that evening as not to delay the handover past my preferred day. It was his day off the day after, but he went out of his way to contact me anyway, and this continued as he kept me updated throughout. The professionalism he showed throughout the process is like no other car buying experience I have had before (and I have had BMW's and Mercedes' prior). As a result of Ben's service I will be recommending friends and colleagues to deal with JCT600, and where possible, Ben Bracewell at Boston Audi. I feel I should also mention Dave Tetther who also provided excellent customer service and showed great knowledge of his area of expertise, the finance aspect of the deal. also the valet team as the car was immaculate on handover. I cannot fault anything to do with my experience. I do hope that the guys mentioned are praised for their contribution, as it was evident throughout that this high level of service is common practice for them. Keep up the good work!

Adam Davis, Audi Boston

Great service, friendly and professional. Golf is perfect, very smooth and comfortable. Great driving experience.

Paul Bulmer, Volkswagen Hull

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