My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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A massive thank you to Lee Chadwick and the team at JCT600 SEAT Sheffield. What a refreshing buying experience with that extra piece of professionalism and pre-sales that was personal to me. JCT600 Sheffield put some of my SEAT dealers to shame; even a long-distance enquiry like mine was given just as much respect as if I were a local. The reward for all your hard work is that I will have years of driving pleasure in my perfect car. You should all have a great sense of pride over the service that you offer. Well done!

Robert Cheng, SEAT Sheffield

Excellent service from the team at JCT600 Volkswagen York. Made buying my Tiguan a truly pleasurable experience!

Nicholas Smart, Volkswagen York

Billy was very professional in his approach. Nothing was too much trouble and he made me feel like a genuinely valued customer, responding promptly to all my queries. The fact that Audi Grimsby contacted me directly and worked (in my opinion) a good deal on my new car meant a lot, especially as my local dealer seemed unable or unwilling to respond to any of my enquiries regarding a new car. This is my third new Audi through Audi Grimsby although I visited my local dealer each time I wanted to source a new car and got nowhere! Billy delivered the car, explained all its features and obviously would have had a very late night having to drive back to Grimsby from Northampton in the late evening. A very pleasant young man and an asset to JCT600 Audi Grimsby. In my business of Automotive Quality Assurance consultancy his attention to detail was very evident and most appreciated.

Ian Drummond, Audi Grimsby

I was dealt with by Josh Lomas. From the start he was friendly and knowledgeable about the product and keen to help - without being too overbearing. Everything ran smoothly and on time from onset to finish....all in all a nice experience.

Paul Searston, Audi Doncaster

Sophie was incredibly professional and helpful. She was very approachable and always on hand to answer all of our questions. Thank you for all your help and we will definitely recommend you to our friends and family. Thanks Sophie! 

Charlotte Oakley, Mercedes-Benz of Chesterfield

I just loved the service offered by Aaron at your showroom. He explained things clearly and took time to help me understand all the different products on offer. He answered all my questions without confusion. Definitely recommend him.

Sally, MINI Bradford

Great experience! Helen was fantastic and everyone was honestly brilliant. I would recommend JCT600 and use them myself again without hesitation. My experience far outweighed that of other main dealers I've used in the past, from start to (cheesy but very clever) finish. Probably as good as car buying gets. 

James Stewart, SEAT Sheffield

This was my first experience buying a Mercedes Benz from JCT600 Chesterfield. I was dealt with by Dan Parker who was very helpful and provided excellent service from me walking in the showroom to the handover of the vehicle I purchased. Sale and handover were both done quickly and smooth with no issues. 

Billy Grant, Mercedes-Benz of Chesterfield

Excellent customer service from Josh Marriott in York. Highly recommend JCT600 Volkswagen York.

Sue Leatt, Volkswagen York

Hello, I thought you deserved to know that two of your Motability specialists, Sherriden Wharton and Wayne Eastwood, are the best I have dealt with. Very respectful and courteous at all times and accommodating to our needs in every way, the bonus was that the Golf is a very good car too. I will no doubt return to Volkswagen Bradford in three years’ time for a new one. Many Thanks.

Parveen Akhtar, Volkswagen Bradford

Our experience with Richard Clark has been excellent, Richard is courteous and helpful and keen to ensure I have an enjoyable experience with my new car.

Barbara Frost, Mercedes-Benz of Harrogate

We received an excellent service from start to finish. Jamie made the process very simple and enjoyable. We would recommend this dealer without hesitation.

Jennifer Hormell, Mercedes-Benz of Chesterfield

Brilliant service received from JCT600 Volkswagen when buying our second hand car. Nothing was too much trouble and all the staff were very professional and friendly. Although not our most local Volkswagen garage will most certainly travel the extra miles for future services and MOT's.

Sue Thornalley, Volkswagen Newark

We have purchased a MINI Cooper Clubman from the Bradford MINI Dealership. Our JCT600 experience was excellent from entering the showroom to actually purchasing the vehicle. We were dealt with politely and efficiently. Special thanks to Sales Executive Kasim Dad who was able to answer all our questions and was very helpful and very professional. I will certainly recommend JCT600 to my family and friends.

Andrew Simpson, MINI Bradford

Excellent service from the outset up until the point of collection, Nigel has been really helpful and answered all of my questions fully. Thank you!

Iain Wallace, Mercedes-Benz of Chesterfield

Excellent service. Dan Parker was very efficient and informative about the vehicle and all services provided; Dan is a very polite representative. This is the second vehicle I have purchased from this branch and the service was as efficient and professional.

Gary Simpson, Mercedes-Benz of Chesterfield

100% brilliant, perfect service I would recommend to anyone. The sales executive was Ryan Rogers, thank you. 

Darren Smithem, Audi Sheffield

We have purchased a MINI Cooper Clubman from JCT600, choosing them over our local dealership. The experience was excellent, from entering the showroom to actually purchasing the vehicle. Everyone in the team was very helpful especially Kas who we mainly dealt with. 

David Vaughan, MINI Bradford

Excellent customer service from Kas, he looked after me every step of the way. Great touch 'unveiling' the MINI at the end! 

James Garden, MINI Bradford

I have recently had my BMW X5 serviced at JCT600 Bradford. The customer service I received from Helen Martin was excellent. She dealt with all my queries in a professional manner. I would highly recommend JCT600 Bradford to all my friends and family.

Dr Aamir Ilyas, BMW Bradford

Fantastic service from Dave Smith and the team at Grimsby, nothing was too much trouble, very happy with our new car! Many thanks.

Rachel, Audi Grimsby

I have recently purchased an E Class Mercedes from the Sheffield branch of JCT600. I was looked after by Andrew Barbour, he helped me with my choice of model and after a test drive the paperwork was merely a formality. Nothing was too much for Andrew and my number plate was transferred very quickly, the car was valeted and the whole experience went smoothly. Thanks to all the team. I can recommend this branch to anyone, and look forward to my next purchase. Once again thank You.

Steve Pownall, Mercedes-Benz of Sheffield

Just wanted to say a MASSIVE thank you to Stewart at Mercedes Benz Doncaster for all the advice, support and of course getting me a good deal on my new car! The whole experience has been amazing from just having a look around to driving off in my dream car! Stewart has been very reliable and so friendly throughout and has also continued to be helpful after the purchase when I have forgotten how to use something in the car. Overall the quality of service I received was very high and I am a happy customer who LOVES her car. Once again thank you!

Josie Westmoreland, Mercedes-Benz of Doncaster

Richard Clark is an excellent salesman who makes his customers feel really welcome. He was happy to go over and over again on points I found complicated. I would recommend both Richard and Harrogate Mercedes to anybody who asked.

Angela Kirk, Mercedes-Benz of Harrogate

I took home my brand new Mini One D this morning, I only went to look last Saturday and was very impressed with how the MINI was to drive. Sohail was very friendly and went through my options in plenty of detail. Sohail has also kept me up to date with when the car was delivered, when I needed to sign my documents and when I needed to pick my car up. I went in on Saturday to sign my paperwork and saw Sarah, who was equally friendly and explained thing in a clear manner. Today was such an easy process, no stress, no rush, and again Sohail showed me everything I needed to know about my MINI. Very happy with the service and absolutely love my new car.

Sarah Molloy, MINI Bradford

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