My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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Lee Davison has been excellent. Not pushy, but at the same time enthusiastic about VW quality and service. He has been extremely efficient and helpful. Because of Lee at JCT600 he got a sale over our local VW garage where I had bought my previous car. A credit to the company. 

Nicola McVeigh, Volkswagen Hull

Very good service today from JCT600 Peugeot Bradford. Driver, Jamie Deyes, was very prompt and helpful as were the service staff I spoke with and who managed the servicing if my car. Thank you. 

Fiona Thompson, Peugeot Bradford

Very professional service in all respects. Clear explanations, patient answering of questions. Knowledgeable and reassuring customer - friendly skills.

Barry Mills, Volkswagen Sheffield

From the moment we walked in to moment we picked up the car the sales team could not do enough for us. We never felt pressurised while walking around the forecourt and it was only when we approached the team did they ask if they could help us in any way. When we asked for a test drive they had the car ready in a couple of minutes. While going through finance options at no time did we feel we were being pushed into anything. When we picked up the car it was slick and efficient. Would I recommend Grimsby Audi to my family and friends? Yes I would. Well done Grimsby Audi. 

Graeme Dalby, Audi Grimsby

JCT600 Vauxhall Bradford were great because fantastic customer service.

Amanda Green, Vauxhall Bradford

When we popped in to look at cars we met Carl Middleton who helped us through the process of part exchange and buying our lovely Vauxhall Astra. Carl was very kind and patient the whole time. Thanks again Carl.

Scott Megson, Peugeot Hull

Have previously purchased from this dealership and felt confident to do so again. Our sales representative Carl Middleton was extremely helpful throughout the process of choosing a new car and the part exchange prices.

Mrs Share, Peugeot Hull

Had my MOT recently and the experience was really good. So today I went back for a service, and Shaz Hussain and his team were excellent again, and very efficient. The price they quoted prior to service was competitive and stayed the same on payment. And I also got a lift home and for the car collection. So again all round great service. Thanks. 

Steve Bruckshaw, Vauxhall Shipley

A quick note of thanks and praise to Zahed Miah (Zee!). What an absolute pleasure we had purchasing our Jetta from him last week. The process was incredibly smooth and a pure joy! Zee was our first point of contact on the forecourt. He was happy, knowledgeable, approachable, and extremely efficient!! Zee was so easy to talk and work with. We quickly went for a test drive in the Jetta and loved it! It really made/makes all the difference when you click with your salesperson and you feel he genuinely cares. Overall, we would recommend Zee and VW Hull to anyone looking for a new and/or used car. We love our new car and loved our experience with Zee and VW Hull. A quick mention and note of thanks to Jim, the sales manager who was also a pleasure to work with. There was also a finance manager that we spoke too briefly, he was super nice and helpful..thank you! Thank you to Adam too for those excellent cups of tea! Overall, a fantastic experience. Thank you so much Zee and the team at VW Hull.

David Curle, Volkswagen Hull

From first going into the show room to taking the delivery of our new S3 everything has been a pleasure. Everyone has been polite, attentive and helpful. The sales executive we dealt with, Bill Javaid, was fantastic to deal with making the whole experience easy and enjoyable. I rate the service we got as simply first class, extremely excellent. 

Charles Robinson, Audi Sheffield

This was the best experience I have ever had in purchasing a car. Adam Simpson was both professional and friendly throughout the whole process. Nothing was too much trouble for him, if only all dealerships were like them. I will have no hesitation in buying from them again.

Pauline Greenfield, Mercedes-Benz of Doncaster

Excellent service all along the way. Made the purchase smooth and painless. Would definitely use this branch again in the future.

Jean Spencer, Volkswagen Chesterfield

 Patient, understanding, helpful & made to feel really welcome & appreciated. Can't fault any of the staff.    

Keith Lugg, Volkswagen Chesterfield

A first class experience from start to finish.Philip Renshaw advised and answered all aspects of the new car. Great customer service will use and again. Thank you JCT600 a very satisfied customer.

Russell Wilson, Volkswagen Chesterfield

Like the meet and greet service. Very friendly and professional with a great brand name. Keep up the good work Gwenda, Dianne and Christine!

Mick Lawther, Volkswagen Bradford

A very friendly and professional set up at Mercedes Sheffield. Andrew the sales person was polite and very helpful and made sure we were well informed. Overall a very good experience no pushy sales team. Would recommend a visit if you're looking for a Mercedes. 

Gary Ellor, Mercedes-Benz of Sheffield

I was looking for a new car as mine was getting on a bit, and was looking in the show room at the JCT600 Peugeot Bradford when I came across a sales rep called Andy who found me a good deal and got me a new car that I was happy with, and at the right price. His customer service was outstanding. He made me and the wife very welcome. And the Drinks were nice too! Thanks Andy - good job.

Michael Bateman, Peugeot Bradford

After a bumpy start! I was then allocated a different sales person Claire. Claire was totally professional and extremely approachable during the rest of my experience. Well done Claire, you are a credit to Mercedes Harrogate.

Elizabeth Winship, Mercedes-Benz of Harrogate

I dealt with Nick Randle who was courteous and professional at all times. The process of purchasing my vehicle was very straightforward. 

James Gibson, Volkswagen Sheffield

Friendly, helpful and efficient staff.

Lindsey Clayton, Audi Sheffield

Mathew Garfitt was very efficient in sourcing me my vehicle, he listened to my requirements and discussed the various options available to me. He made a very daunting process seem hassle free. 
Gary Coupland went above and beyond to ensure my finance and purchase went through swiftly. I work full time and was limited when I could attend the showroom, but everyone was very accommodating. 

Lauren Dale, Audi Lincoln

As a single women, having little to no experience of buying a car, and also not knowing what car I wanted, I can highly recommend Joel Ricketts at York VW Dealership. He was very patience and understanding - even when I kept changing my mind he listened to what I liked in a car, and did not put any pressure on me to make a decision. I couldn't be happier with my brand new red VW Polo Match - I love it! Thank you 

A Scott, Volkswagen York

My experience was excellent. Kirsty was so helpful and a pleasure to deal with, and we had an all round fantastic experience. Thanks JCT600 Sheffield.

Adrian Skelland, SEAT Sheffield

I would just like to send a bit of feedback through regarding my recent purchase. The chap who sold me the car was fantastic. Very helpful, made everything comfortable and wasn't at all pushy. Superb member of staff who I think was absolutely second to none! I think his name is James Redman. 

Joe Gaughan, Volkswagen Bradford

Many Thanks to your team at VW Wakefield, especially to Kym Smith for all his help and guidance in purchasing my new VW Polo. Kym made the whole experience very easy guiding myself through all the required paperwork and informing me when my car had been delivered to the dealership. When I was able to collect my car, Kym talked me through the many different controls and gadgets on the vehicle, even connecting my phone to the cars infotainment system for me. Once again many thanks and will see you for first service.

Darrel Train, Volkswagen Wakefield

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