Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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The purchase process was excellent with very good service from Liam. I was very happy with all aspects of the purchase and Liam has been very helpful post the sale.

Stephanie Johnson, Mercedes-Benz of Sheffield

Very professional service provided by Andre from Hull Audi, he wasn't pushy but took the time to explain everything and is generally a nice guy. I think because of this I was happy to buy from JCT600.

Daniel Kitching, Audi Hull

Glenn was excellent. Excellent service provided and with absolutely no hassle. A credit to Audi York.

Brian Clark, Audi York

I was looking for a SEAT Exeo and had seen a couple nearer home but the customer service was not very good compared to JCT600, where I was looked after from day 1. As I was 285 miles from SEAT Sheffield, Tim Nuttall and Stuart Allinson looked after me, providing me with a detailed video right through to the day I picked the vehicle up. The welcome I got was unbelievable, not any pushy selling like others. In future I will be bypassing all other dealers for the 100% customer service I received from a trusted dealer JCT600 thanks Tim and Stuart and of course sue the lovely lady that answers the phone with a welcome.

Patrick Grennan, SEAT Sheffield

From being greeted by the lovely lady on arrival, and other members of staff, all were so friendly and polite. Our sales person was Chris Mitchell who was extremely experienced, putting us under no pressure. This made us decide to go for the Audi and not the Merc we did look at. Chris gave us excellent service and kept us informed all the time before delivery. Also contacted us day after purchase to see if we had any issues. Excellent service from all, including the manager.

Mr & Mrs W Adams, Audi Sheffield

Buying my first BMW was an extremely positive experience. Billie Jo and the other sales people could not have been more helpful. 

Lauraine Fox, BMW Bradford

I found the salesman and all the staff I had dealings with very polite and helpful. I felt I got a really good deal and would certainly recommend anyone to JCT 600.

Adele Ogden, Audi Lincoln

Collected my car on Tuesday 8 March. Good experience all the way through from initially looking at the car. Sophie Ross and Craig Gibson looked after us really well. Sophie was my contact for collection and it was a really nice experience.

Yvonne Challans, Mercedes-Benz of Chesterfield

Bought my last three SEAT's from this dealership and would not hesitate to return again. The last two times I have been the sales person was Helen Rhodes and we would like to thank her for guidance. My next car will be an Ateca probably in or around three years time. Don't suppose you do a buy three get one free offer!

Andrew Appleby, SEAT Sheffield

Dealt with David Wells, fantastic to deal with and deal worked out without any fuss or confusion. 

Paul Atkinson, Audi Grimsby

Excellent service. I love the car - everything that I expected.

Nancy Birtwhistle, Audi Hull

Bought a car from JCT600 in Castleford two weeks ago, the service was brilliant even had follow up phone calls from Phil to see how I was getting on with my new car. Would recommend this dealership to anyone.

Andy, Vauxhall Castleford

The whole process was hassle free and to the point. Staff were helpful and supportive of my wishes and the vehicle is excellent.

David Berryman, Audi Hull

Highly satisfied with the new Mercedes-Benz 180 sport. Excellent service from Liam Hudson the sales exec. 

John Brigham, Mercedes-Benz of Sheffield

The whole experience so far has been brilliant. From my first visit, to the showrooms to driving away in my new car has gone without a hitch. The staff, and in particular Nigel have all been superb. They are knowledgeable, polite and make the whole purchasing experience one to enjoy. The attention to detail and the hand over in particular made you feel special. I hope this is the start of a long lasting relationship. Thanks to everyone but specially Nigel.

Geoff Hallam, Mercedes-Benz of Chesterfield

An excellent service from Lee Chadwick and the sales team at SEAT Sheffield while buying my new Seat Leon fr. I was kept up to date throughout. Would highly recommend this dealership to my friends & colleagues. 

Tom Smith, SEAT Sheffield

We came to Bradford to look at 2nd hand Z4's, and were looking at cars about 1 year's old, but it was then explained that we could maybe get a better deal on a new one. We were introduced to Rick Nolte who took us through a deal. If buying a new car we would have chosen to buy from a garage closer to home but the deal that was offered was too good to pass on. This was done without the usual pressurised techniques that car salesman have.
The whole experience from start to finish was very easy and well explained and is why we chose to travel to Bradford rather than buying closer to home. I would certainly recommend. 

Michael Flint, BMW Bradford

We would just like to thank everyone at Doncaster Audi for a fantastic experience in buying our first Audi. Josh Lomas is an absolute credit to your team and worked with us to build our perfect RS3 and allowed me to modify the spec during the order as to ensure we got every option we wanted. The vehicle was delivered and presented in immaculate condition, the car reveal from under the cover is a fantastic touch and really adds to the new car experience! We now look forward to enjoying the car over the coming years, what a machine it is!

Andrew Walden and Emma Burbanks, Audi Doncaster

First class experience from start to finish. Mike James and Hull Audi were very helpful and kept me updated every step of the way. Iā€™m very happy with my new Q5 and couldn't of have asked for a better service. The MJ show is highly recommended 5*.

Chris Byrne, Audi Hull

Excellent vehicle, excellent service, very, very pleased.

Kevin Byrne, Audi Hull

I picked my car up today and am very happy with it, although it did take a little longer than anticipated, this was no fault of Imran's but down to Volkswagen forwarding the delivery date. Imran did keep me updated a with the progress of my Passat with regular updates and dealt with the misdemeanour effectively. 

David Beresford, Volkswagen Sheffield

Another fantastic experience from the team at VW Rotherham. I have 4 VW dealers closer but always come back to Rotherham. My sales person Barry was just Amazing from start to finish he made the whole journey special and exciting. Helping with all the new Technology stuff and I loved his regular video updates, simply put I will never buy a car from anyone else again. 5-star service. 

Joan, Volkswagen Rotherham

Truly outstanding. Jon Ireland and his team are efficient, courteous and take the time to ensure everything is understood and to the customer's satisfaction. I cannot rate them highly enough and have already recommended them to a number of friends and acquaintances who are similarly impressed with them. 

Clive Furness, Audi Grimsby

As a returning customer, once again from our first visit to Newark to the collection of my new Golf last Friday the service given by all the staff was first rate. Very welcoming and professional, with particular thanks to Tom and Andy. Good to do business once again and I am thoroughly enjoying driving my new Golf Match Edition.

Nicola Dodds, Volkswagen Newark

I would like to thank Errol Krauss for all his help and communication during our purchase of our new car.

Simon Moore, Peugeot Hull

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