Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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I can honestly say that Lee from JCT600 Audi Grimsby is a gem. Fantastic customer service and I would definitely recommend people to speak to lee to buy an Audi. Even though we had a little moment over the phone I would still say he is a great bloke, a true professional and I drove away with a smile on my face and satisfied with his service provided. Thanks Lee.

Amir Rifaqat, Audi Grimsby

Very good service from Imran. Car collection experience today was excellent. Thanks for looking after us so well.

Ian Shepherd, Mercedes-Benz of Chesterfield

Chris Noble was extremely helpful and provided a great customer service. I was looking for a small car that would be ideal for day to day travel. The help and advice given has led me to buy a car that I am very pleased about. I would recommend this dealership to others. Many thanks.

Chani Bhabra, SEAT Bradford

Excellent service from start to finish. Ben Bracewell really looked after me and made it a very easy process. Definitely will be recommending Boston Audi!

Chloe, Audi Boston

James, Pete and Alex were absolutely brilliant. They knew exactly what we wanted and listened to everything we said. I felt very comfortable in there presence and they made the process very quick, easy and comfortable. We went looking for a car on the Saturday, had a test drive the same day and picked the car up Tuesday morning. Great prices and great service, I couldn't ask for more. 

Sarah Stewart, Kia Castleford

At the end of March we ordered a new Golf From Chris Peck at Newark. We were very impressed by the way we were treated, from walking into the showroom to leaving with our new car, nothing was too much trouble. Whilst there we mentioned my car was rather old and tired and he suggested the UP might be right for my needs and after taking me for a test drive and explaining it all to me we agreed. Once again it was a very positive experience, we were thoroughly looked after by Chris. (The coffee and biscuits are rather good too!!!) We wouldn't hesitate in recommending Chris and the garage to others. 

Lynne Wright, Volkswagen Newark

Chris Noble was very attentive throughout the sales process and worked his absolute hardest to ensure a deal could be done. 

I'm sure that if Chris wasn't the sales representative on the day I may never have purchased this car. 

Frazer Bradburn, SEAT Bradford

Great experience from start to finish with Kym Smith and Duncan Hardy at VW Wakefield. They made the car buying process stress free and really looked after me!

Tim Housam, Volkswagen Wakefield

Always a first class service from Matthew Stocker. Friendly and supportive.

Paul Bulmer, Volkswagen Hull

I have just taken delivery of a Vauxhall Astra SRI from Vauxhall Bradford. It was a pleasure to be a customer thanks to Joe Robinson who looked after me from start to finish. He makes a cracking cup of tea too. Thanks again.

Adrian Pinchess, Vauxhall Bradford

I wish to congratulate JCT600 VW Bradford on the excellent service I received. From the telephone call when I booked the Tiguan in with Portia - she was fantastic, attentive and understood my issues of getting to the dealership. She arranged for Trevor to collect & deliver the car. Portia & Trevor are an asset to your company and you should be proud of them.

Sarah Hick, Volkswagen Bradford

I would just like to say a big thank you to Cristian bell for excellent customer service. I set out to buy a used 2008 but ended up with a brand new 2008, same model, same colour, zero miles and for the same price. He even brought the car over to Castleford for me to collect! I still cant believe my luck, thank you very much and well done JCT600 Peugeot Bradford. 

John Ward, Peugeot Bradford

Initially just inquiring about information on an A1, we found Dan Willard to be extremely personable and accommodating (and ended up coming back the following day to talk in more detail). Dan was very patient and thorough ensuring that we got the car we wanted with the best possible deal for us. Throughout the experience, Dan's communication kept us well informed right up to the handover. 

Emily Lillington, Audi Boston

I visited VW Sheffield by prior arrangement for advice on the self park system on my wife's disability VW SV. I arrived in reception and soon a member of staff introduced me to David and Alex. After a welcome latte and biscuits Alex took me to the car park and proceeded to go through the settings of the self parking system. I was informed that the handbook was direct translation from the German version hence I didn't find the handbook very user friendly. After going through settings and practicing varies manoeuvres with Alex's help, nothing was too much trouble. Came away with positive vibes from the all inclusive service, from the first telephone call earlier in the day, to the actual hands on first class service when I arrived. 

Peter Longbottom, Volkswagen Sheffield

I recently purchased a used 2013 Seat Ibiza FR, and absolutely love it! From start to finish the whole process was enjoyable, and very simple. Mainly because of the way I was handled by my salesman, Tim Nuttall. 

I have bought/sold a lot of cars, meaning I have dealt with a lot of salesman. It is very rare to come across a salesman as good as Tim. Throughout the process he was always on hand to answer any questions/queries I may have, and made it his priority to make sure everything I requested was done & to the highest standard possible. There is no doubt Tim's friendly approach to sales & fantastic product knowledge, had a massive impact on me eventually deciding to buy a car from JCT600. 

Complimentary drinks whilst you wait, 12 months dealer warranty with every car & optional extra products such as GuardX were a bonus too! I would highly recommend this branch to anyone wanting to purchase a new or used car. 

Joe Deakin, SEAT Sheffield

Toy Mitchell was very helpful from the outset and used his experience and knowledge to help me select my new BMW. All the team went out of their way to help me close the deal earlier than planned and I am very happy with the service provided. I will most definitely choose BMW Bradford and JCT600 again. 

Vikas Gupta, BMW Bradford

Friendly staff at dealership and timely delivery of car.  

Fiona Tandy, Volkswagen Bradford

I am extremely impressed with the service I received by Josh, a thoroughly enjoyable experience by friendly and helpful staff. 

Linda White, Audi Doncaster

Yesterday, my wife and I collected our second new Audi A3 from JCT600 Grimsby Audi. Again, as three years ago, the Grimsby team were extremely helpful. In particular, our sales executive Lee Jones went out of his way to advise us. In every respect - from initial contact, choosing the right model/equipment, to keeping us informed and involved (via telephone, email and video clips). Lee was very professional, courteous and attentive. We could not be happier with the level of service received. Thank you, Lee.

B+M Haessig, Audi Grimsby

JCT600 great company to deal with, highly recommend Ashley Comley, pleasant transaction and car prep was fabulous. Thank you for you efforts, I'm so pleased with my Golf cab. 

Samantha Tee, Volkswagen Rotherham

I dealt with Chris from start to finish. He was very informative at every stage and kept in touch when required. A professional service throughout the process. I am very pleased with my new car. Thank you very much. 

Claire Finney, SEAT Bradford

Fantastic service from start to finish. Have just bought an A3 but the service is definitely A1!

Wendy Collins, Audi Grimsby

Excellent service from start to finish. Chris Noble was customer focused all the time. He was thorough with the car and the finance. Thank you to Chris and the whole team at JCT600 SEAT.

Mr Choudhury, SEAT Bradford

Excellent service, very helpful and easy transition to buying the car.

Matthew Woodcock-Fowles, Volkswagen Sheffield

First class service from start to finish, Imran couldn't have done anything better, very professional, goes the extra mile & couldn't fault the customer service.

Paula Jordan, Mercedes-Benz of Chesterfield

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