Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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Picked up my new Audi A3 on Friday. I am extremely pleased with the level of customer service. Special thanks for Nick Randle who dealt with me through the whole process. Nothing was ever to much trouble for him especially answering all my questions :). Thanks again I will definitely recommend Sheffield Audi for family and friends. 

Roman Zatorski, Audi Sheffield

Excellent courteous service from this garage especially the salesman Imran Khan who was especially knowledgeable about the Mazda 6 answering any questions I had. Although I live in Newcastle Upon Tyne I would have no hesitation in dealing with this garage and Imran especially again.

Iain Gardner, Mazda Leeds

Having collected my nearly new car on Saturday, I would just like to thank Lupton Brooks for all his help whilst buying my car. From my initial inquiry about part exchanging my car, to explaining how to change my private plate, to collecting the car in a week. He was really helpful & informative, not too pushy and really nice to deal with and I would definitely recommend JCT600 Vauxhall to all my friends and colleagues.

Tracy Whitbread, Vauxhall Bradford

Absolutely fantastic service as always! My partner and I have recently just bought our third car from JCT600 SEAT in Sheffield, and what more can we say. On this occasion Ashley was the one who was looking to get a new car, we had done our research into part exchanging our old SEAT so decided to visit JCT600 again and we came to see Kirsty Fletcher again. From the minute we walked through the door Kirsty was more than welcoming and came to chat to us and asked how we had been and how I was getting on with my car. Which I'm still very happy with and more than pleased with the service I received from Kirsty before. We were undecided whether to buy new or used this time around, and Ashley was torn between another Ibiza or maybe a Leon. It didn't take us long to notice the demo car that Kirsty was driving and Ashley instantly knew it was the car for him. Ticking pretty much every box and the fact it was an Ibiza on the outside but inside very much a Leon he was more than happy and knew this was the car he wanted, after a test drive and looking through some figures we paid a deposit and 2 weeks later Ashley picked up his new car. Each time we visit SEAT not only Kirsty but all of the staff there know us now and are more than happy to stop and chat with us and see if we need anything, even to the point where they drop us off at home while our car came in for a service. Kirsty and all of the staff always give 110% service and we highly recommend buying a car from JCT600 SEAT! Thank you for everything you have done for us both, and we look forward to seeing you in the near future for our upgrades. Two very happy customers Michael & Ashley.

Ashley Wragg, SEAT Sheffield

Just purchased a Audi A4 quattro from Grimsby Audi we was extremely satisfied with the service. Billy went out his way to help find our perfect car. 

David Carter, Audi Grimsby

I don't normally leave feedback but I was so impressed with the excellent customer service I received when I bought my nearly new car last week. I saw Katie Allan who was really helpful throughout and answered all my questions etc. She couldn't have been more helpful but it wasn't just her. I was greeted and looked after as soon as I entered the showroom by reception. Pete who dealt with the finances was great as was Sherridan who handed the car over when I came to collect it. The way it was handed over was a lovely touch too. 

I bought my last car from here too which Ben Winter sold me and I remember he was really good too. I have no doubt it will be my first port of call when I look again. Oh and I love the car too. 

Chris Willman, Volkswagen Bradford

I would just like to thank Richard Miller at your Leeds Mazda office for his excellent service. We tried to purchase an MX5 at Skipton & Bradford, and had just about given up but as a last attempt we phoned JCT600 Leeds and was told a car would be ready for a test drive if we could come over. Richard came over and greeted us by our names and was so professional in his approach from start to finish, it was a pleasure to do business with him. He was knowledgeable about the product, was never pushy and just let the product sell itself. We were one phone call away from buying a Subaru until Richard saved the day. Our whole experience at Mazda Leeds was first class, thank you.

Fiona Currie, Mazda Leeds

I have just picked up my Audi A5 from the used car stock at JCT600 Sheffield Audi and I am extremely satisfied by the service I received from start to finish. My sales executive, Kebba Sanneh, was really professional and even came in on his weekend off to complete the handover. I would definitely recommend JCT600 to friends and family as my customer experience was superb.

Lee Smurthwaite, Audi Sheffield

I have just purchased a new Vauxhall Corsa and would recommend the very friendly and professional service from Michael Gallagher at Shipley Vauxhall. All options were carefully covered and all questions answered before and after purchase. Highly recommended 10 out of 10 thank you.

Richard Hogston, Vauxhall Shipley

Fantastic service, great deal. Thank you Steve Thompson, very, very much.

Jane Ross, Volkswagen Bradford

I have just bought a new Audi A5 Sportback from JCT600 Doncaster Audi and had the very good fortune to have the sale dealt with by Chris Walker. Chris was very polite, patient and extremely knowledgeable, nothing is too much trouble for him. He kept me fully informed of progress throughout every stage of the process. When my new car arrived he efficiently dealt with all the paperwork for the part exchange car of my car and the new car. He fully briefed me on all aspects of my new car taking me through the various systems in an organised manner. I can honestly say that Chris made the whole process a thoroughly enjoyable experience. I would add from my perspective that he is absolute credit the JCT600 Doncaster Audi organisation. 

John Tomlinson, Audi Doncaster

Fabulous service from initial inquiry right through to picking up my new car. Huge thanks to Tom and Ben at Audi Sheffield for an easy, speedy service!

Emma Mumby, Audi Sheffield

Fantastic service from start to finish! Love my new Audi can't thank Harnek and Jessica enough for all there help! Would highly recommend and will definitely be back! Thanks guys ??.

Kulvir Singh, Audi Doncaster

Hope you had a good bank holiday weekend! I just wanted to drop you a message to thank you for your help. I’m now a proud owner of a new car! The level of service from VW Bradford was impeccable! Both Wayne Eastwood & Mark Storton we’re a pleasure to deal with and made the whole process a lot easier. Please can you pass my feedback on. Thanks again and have a good day!

Gareth Anderson, Volkswagen Bradford

Today I took possession of a new VW up! my 4th VW from JCT600 York, I have dealt with Joel Ricketts when purchasing my last 3 and I can only say I have had gold standard treatment from this young man, he is a credit to your company. He kept us updated at all times with the progress of our journey from ordering the car to it being delivered, and nothing was ever too much trouble. He completely ensured any concerns were dealt with in such a professional manner. My husband has also recently purchased a Polo again thanks to Joel. We would not hesitate as a family to recommend JCT 600 York to our friends and family and that is totally down to Joel. If you have an employee of the month then he should be nominated. 

Amanda Ward, Volkswagen York

Lee was incredibly great, not pushy and for going the extra mile to show us and guide us through the whole process. We really do appreciate it! Thanks also for the very lovely gifts! Sam loves the aeroplane and trucks! 

Helen Tate, Volkswagen Hull

I would like to congratulate Vauxhall Bradford for employing such a wonderful customer focused employee - Joe Robinson. From the very first minute we met he was friendly, polite and very helpful. I was nervous about going for my test drive as I didn't know the area and was in a strange car but Joe put me at such ease that my nerves disappeared and left me to thoroughly enjoy my first time driving experience (in what is now my new car!). He intuitively knew when to leave my husband and I alone to talk and discuss things, giving us the space to not feel under pressure which was so refreshing. These things along with Joe's friendly nature, car knowledge and follow up call made me feel very valued as a customer which is sadly very rare these days. I would appreciate if Joe Robinson could be acknowledged in some way and as I believe he gave first class customer service. I am continuing to show off my little Vauxhall Adam with pride and will recommend this garage to everyone I know.

Julie Boucher, Vauxhall Bradford

This was my first visit to Audi in Grimsby, I went there to view cars on the Motibility scheme. I was shown the cars by Daniel Brummer and he and all the staff were helpful and friendly, everyone made my son and myself feel relaxed and everything was explained to us completely, we were not rushed into a decision as to which car to choose. When we came to take delivery of the car I felt like royalty and I would recommend them to friends who want a new or second hand car.

Betty Steptoe, Audi Grimsby

Could not of asked for better service than I received from Ashley Jessop at Bradford. Very informative and was easily contactable 24/7 which was a huge bonus as I work until late every day and found it hard to speak during the working day. I would recommend Ashley to all my friends and family, as he is a huge asset to your company and Volkswagen - I am one extremely satisfied customer! 

Micheal Rayner, Volkswagen Bradford

I never knew buying a car could be so easy - very professional and enjoyable experience.

Thanks to Ben and Dave - extremely polite and helpful

Thank you!

Lisa Hargreaves, Audi Boston

I recently purchased an Audi A1 sport from Lee Jones at Audi Grimsby and I couldn't thank him enough for his amazing service! From inquiring about the car right through to the after sale Lee has gone above and beyond for me ensuring that I receive the best service possible. A big credit to the company! 

Kayleigh Gale, Audi Grimsby

I was so happy with the service Johnathon gave us when we purchased a new car for our daughter that I have bought a brand new car myself. Fantastic all round... love my new Leon FR...thank you Johnathon.

Lindsey Harps, SEAT Menston

Great service, Mark kept in touch with me with regards to up dates etc. No pushy sales - friendly approach!! Pleased with outcome would return!!

Sarah Morley, Volkswagen Sheffield

First class, been looked after, very professional and can not fault the buying experience. Imran was the best.

Paul Sills, Mercedes-Benz of Chesterfield

We recently purchased a Corsa Energy A/C. Our salesman was a young man called Lupton Brooks who dealt with all our questions and queries in an efficient and non-pushy manner. He obtained what we thought was a good deal and he was a delight to deal with from us walking into the showroom to us driving away in our new car. Thanks Lupton.

Linda Blay & Gordon Simpson, Vauxhall Bradford

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