My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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Your team were helpful and could answer all our questions. We were little disappointed by the trade in price for my old car but otherwise completely satisfied throughout. Our salesman Mike Chang should be commended for his attentive service throughout the purchase process. 

Monica Uden, Volkswagen Bradford

I have found buying my car from JCT600 GREAT! Errol Krauss is very friendly and told ME everything I needed to know about my car!

Clair Coms, Peugeot Hull

Our experience with Imran has been excellent, polite and very helpful. Would recommend JCT600 to friends and family.

Derek Wilson, Volkswagen Sheffield

SUPERB! I cannot fault Imran in any way. He explained and helped us into the right car and got us a great deal. We had some complications with our part ex and Imran helped us and accommodated us, he took everything in his stride dealing with the situation with a professional and calm manner. We have really enjoyed our experience with Imran and JCT600 and would not hesitate to recommend JCT600 to our family and friends. PS. The coffee is great.

John Birks, Volkswagen Sheffield

The service received from Ben Bracewell was faultless. After the initial inquiry, Ben stayed late (as if 7pm isn't late enough!) to ensure that the deal could be done, and the finance proposed that evening as not to delay the handover past my preferred day. It was his day off the day after, but he went out of his way to contact me anyway, and this continued as he kept me updated throughout. The professionalism he showed throughout the process is like no other car buying experience I have had before (and I have had BMW's and Mercedes' prior). As a result of Ben's service I will be recommending friends and colleagues to deal with JCT600, and where possible, Ben Bracewell at Boston Audi. I feel I should also mention Dave Tetther who also provided excellent customer service and showed great knowledge of his area of expertise, the finance aspect of the deal. also the valet team as the car was immaculate on handover. I cannot fault anything to do with my experience. I do hope that the guys mentioned are praised for their contribution, as it was evident throughout that this high level of service is common practice for them. Keep up the good work!

Adam Davis, Audi Boston

Great service, friendly and professional. Golf is perfect, very smooth and comfortable. Great driving experience.

Paul Bulmer, Volkswagen Hull

Hi, thank you for a superb buying experience throughout, from initial viewing & test drive to picking up my new Polo Match 1.2 TSI. The car is also superb internally and externally & it is a total joyful driving experience. The sales executive Andy Smith looked after me throughout in a very pleasant, professional & informative manner. I am very happy to give a '10 out of 10' mark in all areas of this purchase. 

David Smith, Volkswagen York

We needed a car for our son who is in the army and needed a small reliable car for his large journeys coming home at the weekend that is cheap to insure and economical. We met Carl Middleton at JCT600 Peugeot Hull who found us the right car and got us a fantastic deal. Thanks again Carl.

Mrs A Williams, Peugeot Hull

After searching for two months for a specific type and spec of used car, I eventually found one at JCT600. From my initial phone call with James Kendall on Sticker Lane Bradford, through to the day I collected the car 2 weeks later, James's attitude and professionalism was what made the whole experience a pleasure and completely stress free. Apart from the 400 mile round trip, it was almost like the dealership was on my doorstep. The car was exactly as described, the paperwork at the handover was pre-prepared and everything went smoothly and efficiently, making the whole experience a pleasure. I would certainly recommend James and JCT to anyone considering a new or used car purchase, regardless of distance. Thanks James.

Dave Crowther, Volkswagen Bradford

Having purchased a car from your Bradford Peugeot Dealership may I say what a seamless procedure it was. From viewing on Sunday to collecting on Tuesday Simon the Sales Advisor was helpful and polite at all times. Jonathan introduced himself so when it came to sorting the finance out it wasn't with a stranger. A great experience all round.

Elizabeth Waite, Peugeot Bradford

I found the staff to be incredibly friendly and courteous, they made my family and I feel extremely welcome from the moment we met the two Julies on the reception to the second we drove off in our new car . Our salesman Mike was very knowledgeable and helped us to find the car which best suited our family requirements. The finance guru Rodney then was both patient and thorough to guide us on the money side. It is definitely a team of people I will recommend to anyone looking for a new car, I was and continue to be most extremely satisfied with the whole experience!

Mark Brocklesby, Audi Hull

May I say thanks for all the excellent help and professionalism from your staff. Especially miss Sheridan Wharton we wont hesitate to buy another vehicle from you in the future. Thanks again. 

Paul Brooksbank, Volkswagen Bradford

Extremely happy with my new 208. From the first time I met Errol at Peugeot Hull, he was very professional and answered all my questions which lead to me choosing the 208. I would recommend Errol, James and the whole team at Peugeot Hull to anybody looking to get a new car.

Neil Burke, Peugeot Hull

Finally I have found a genuine and professional car salesman in Izaak Barlow. Izaak was brilliant from start to final sale - well done, I am now a fully paid up member of the VW family.

David Freeman, Volkswagen Chesterfield

Just renewed my car at JCT600 Castleford and would just like to say the service i received was first class from the first phone call to the final sale.a big thank you to Phil Dewing, we love the car.

Gavin Jones, Vauxhall Castleford

So impressed with the service we have received from Roger at JCT600. Always greets us with a friendly smile and willing to help with any queries or problems we may come across. Making our visit to Peugeot always a pleasure, and would definitely recommend to family and friends. 

Sheila, Peugeot Hull

Fantastic service from our salesman Geoff. He went out of his way to give us plenty info before we travelled to Leeds. His test drive route and knowledge about the car was excellent. Car was prepared in excellent order and we recommend Geoff and his team to all looking for a new vehicle. Well done and thanks a lot. 

David Templeton, Priceright Rawdon

My experience with JCT600 Leeds can be summed up as "Excellent service delivery" all round (from start to finish)! I didn't think I could afford to get a new car, so I was on the hunt for an ex-Demo which was what took me to the JCT website. I had a call back from Imran - one of the Sales Executives within 24hrs, of submitting my call back form.

He took his time to understand what I needed and what my budget was. He advised me that I could get a new car for the amount I was looking to spend. Even when it seemed as if my finance would fall through - Imran and Paul walked through the whole process with me. I wasn't just a number/sales figure to JCT.

I was kept up-to-date with the progress at all times, everyone and I mean everyone helped ensure that my purchase went so smooth. One can tell how closely knit these gentlemen and lady worked as ONE TEAM. Keep up the good work guys!

Special thanks to Imran, Simon, Neil and Paul - you all made my experience an Excellently fabulous one. I will definitely be back (in 3 years :)) 

Yemmi, Mazda Leeds

I was very happy with the service and the politeness afforded to myself during my purchase, to be greeted and offered coffee after a long motorway trip, a pleasant experience. Would definitely recommend. 

Brian Goodwin, Vauxhall Bradford

Amazing - What a great experience from great staff, selling a great product, from and great company. Sarah, Debbie and Sam (the Trainee) were fantastic! 

Jonathan Whiteley, MINI Bradford

I was very happy with the service and the politeness afforded to both my wife, son and myself during my purchase, to be greeted with a smile and an offer of coffee after 2 hrs on the motorway is a great start. Andrew was very patient and answered all our questions, (pity you are not closer to us). Thank you for a very pleasant experience. 

John Vale, Volkswagen Wakefield

Our experience at JCT600 was exceptional. Everything was explained to us and all our questions were answered. It was an easy and painless experience. Very happy with the car and the service. Many thanks to Errol. 

Alan McGowan, Peugeot Hull

I have nothing but praise for the excellent service I have received from the members of staff at JCT 600 Menston. In particular the salesman David Haigh was excellent from beginning to end. He was very polite, helpful and answered all my questions in a friendly and efficient manner. He managed to get exactly the model and colour of car that I wanted despite the colour now being discontinued. I am absolutely thrilled with my new car, so that is another very satisfied customer!

Nicola Feather, Peugeot Menston

Excellent service from Steve Thompson, he is very attentive, always goes the extra mile and nothing is ever a trouble. It has always been a pleasure to come to JCT600 and shall continue to do so. He is an ambassador for the company so please pass on my regards. He has told me he has now been here for 10 years and hope he is for another 10. How do you improve on perfection!

Ron Mcgee, Volkswagen Bradford

We saw the Vauxhall Antara on e-bay, and phoned Michael Bell who was polite and answered all my questions on the phone, he then confirmed them promptly by e-mail as requested, we agreed that we would buy the car if it was as described and would come up on the Monday from South Wales. We came into the garage late and my wife and I were offered coffee and biscuits. All the staff we encountered were polite and courteous. We were shown around the Antara which was in perfect order and spotless. Michael got us some mats to match the car and we went home. The buy experience was fantastic I would highly recommend JCT600 to anyone looking to purchase a car new or used. We are delighted with the car and the spec, we are not the easiest people to please and we feel JCT600 pulled out all the stops to allow us to say that it was a complete pleasure to deal with JCT600 and Michael Bell.

Steve & Linda Phillips, Vauxhall Bradford

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