Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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After originally buying my car from another dealership due to work commitments I made the decision to return to this one as a service customer. I was extremely impressed with the customer service throughout my visit; from the offering of a drink to the complimentary cleaning of my car! Throughout my wait both a sales executive and the sales manager made sure I was comfortable, made conversation and generally made me feel welcome. There was great relaxed atmosphere in the showroom making the experience a pleasant one. I will be sure to recommend these guys to any family and friends and will definitely return again for any future help I may need!

Sophie Gratton, Vauxhall Shipley

Steve Thompson met my requirements fully, service was first class and I got my new vehicle within two weeks, being kept up to date from placing the order to the delivery so I never needed to ask. Would recommend without doubt.

Joanne Jobling, Volkswagen Bradford

Very positive experience from start to finish and very professional service. I would have no hesitation in recommending JCT600 Bradford to my friends and family.

Micheal Taberner, Volkswagen Bradford

The customer experience we received at JCT600 Sheffield was really very Good. Paul Rowbotham's patience, attention to details and knowledge made this experience excellent.
And the car is an absolute pleasure we are very happy.

Robert Chadwick, Audi Sheffield

I would highly recommend JCT600 Hull, I only called in for a browse of the Peugeot 108, the staff were excellent there was no pressure and we were left alone to browse and have a look around. We found it a lovely showroom with all the available brochures to look at, on being there awhile we were ready to have a chat to a sales person. Nicola Houston was there to help and advise us on what we were looking for and showed us cars that they had available in stock, and the car I fell in love with and bought that day. Nicola gave us a 10/10 service and was so helpful during and after the purchase of my car. I would recommend this showroom to anyone interested in purchasing a new car.

Sharon Pruysen, Peugeot Hull

I have recently purchased a brand new 16 plate Audi A1 from Audi Boston. Ben Bracewell was assigned to the task of finding me my desired car! He was absolutely fantastic and went above and beyond to find what I was looking for and within my budget. His customer care skills were astounding and he kept in constant contact to update me on how things were going with regards to getting my vehicle ready. Upon collection yesterday (17/06/2016), I could not be happier with my new car and the care and consideration Ben showed. He took his time to ensure I was 100% happy and went through the fine details with me.
My experience with Boston Audi has been an extremely pleasant one and I will continue to use your dealership in the future. All staff were very friendly and welcoming each time I visited and I did not feel pressured by your sales department like I have in other car dealerships.
Thank you again for your excellent service!

Natasha Hewerdine, Audi Boston

The customer service that I received while purchasing my new vehicle was outstanding! James Mallinson was extremely welcoming, helpful and polite during all of our meetings. James ensured that the purchase of my new car was speedy and a smooth process. He worked everything around dates that I could manage especially as I was driving up from Nottingham each time; something that I have done due to the superb customer service that I have experienced for the last 9 years at the Bradford branch. Gwenda, who was host during my three visits, was a wonderfully welcoming woman. Her smiling presence and enjoyable conversation was great during moments of waiting. She also ensured that we were well watered and even gave me some sweets for my return journey back to Nottingham. I will most definitely be returning to exchange my car at the Bradford branch when the time comes.

Jodie Milson, Volkswagen Bradford

I have recently purchased an Audi A1 from Audi Hull and I have to say the experience was fantastic. I was made to feel special from first contact through to aftercare! Upon entering the dealership everyone is professional and approachable but a special thanks goes to Luke Hamer who has the patience of a saint! He clearly explained everything to me, talked about different models to help me decide on which suited my requirements, kept me informed throughout the whole process and made collection day one to remember! This is my first Audi (having always been an Alfa girl) and from this experience I will return to Audi Hull for my second.

Kerry Higgins, Audi Hull

Josh helped me purchase my used A3. I had to travel down from Scotland to pick up the car and he made the experience excellent. I was able to leave the same day with no hassle at all. Josh went above and beyond to ensure I was satisfied and that I had the right car at the right price! Even though it's quite the journey I will be back for my next Audi. An excellent experience and an incredibly satisfied first time owner! Thanks again Josh.

Jamal Issouquaein, Audi Doncaster

The whole transaction was completed extremely quickly and with the minimum of fuss. I was kept up to date with progress along the way and felt like part of the family. Ben's team did everything I could have expected of them. The handover was quite an experience.

Neil Chilvers, MINI Bradford

Our thanks to Phil Renshaw, who pulled out all the stops to deliver the car of our choice two months earlier than had been originally stated. He kept us informed every step of the way. Nothing was too much trouble and his knowledge indisputable. Great service all round from JCT600 VW Chesterfield.
Thanks Phil, Lynne & Ian Wade.

Lynne Wade, Volkswagen Sheffield

Hi, fantastic service from JCT600 Sheffield, I was very happy with the process of booking my car in for its first service right through to the finish. I was looked after as an individual and will certainly be using them again.
Many thanks!
Richard

Richard Giles, SEAT Sheffield

This is our second car bought from Sheffield and from Reece Manterfield our sales advisor, he is so helpful all the time and goes over and above at every opportunity, he listens and understands our needs and wants and then recommends the car that he thinks will suit us, he knows what we want arranges everything for us, making the process easy and quick. I don't know what we'd do without him; I feel he looks after us and I know that we can trust him 100%, which gives me confidence when buying from Audi. I would recommend him to anyone who wants to buy an Audi. I can't praise him enough and he is the reason why we returned to purchase our second car from Sheffield and any future cars we will be buying will be through Reece Manterfield.

Mrs Lauramay Beynon, Audi Sheffield

I just want to say a big thank you to Steve Dobson at Seat Menston for making the experience of buying my Seat a pleasure. I would recommend Steve and look forward to dealing with him in the future. PS I love the black wheels.

James Mackenzie, SEAT Menston

We came down from Newcastle upon Tyne to buy our new car from Steve Thompson because from the first contact we were impressed by the service we received. First class dealer.

Sandra Hepple, Volkswagen Bradford

I purchased my Mocca from the above dealership and continue to have my car serviced there.  From start to finish I have not been able to fault any of the staff and their friendliness, they get a 10 out of 10 for professionalism, service and all with a sense of humor. I will definitely recommend my family and friends. 

Helen Holland, Vauxhall Shipley

We recently purchased a second hand VW Golf 1.4TSi Match Hatchback. We could not have asked for better service and attention from the sales staff - in particular James Tibbles who was very professional, attentive but not pushy, and very knowledgeable about the car in question. James was a credit to the company. All the staff with whom we had contact treated us with courtesy and this made the whole 'experience' a pleasurable one. 

Jennifer Turvey, Volkswagen Chesterfield

As ever the service I received from JCT600 Hull was first class, we got a fantastic deal and this is the third car we have now bought from Ryan Saunders. And thanks must also go to Zahed Miah for his polite and helpful manner which made choosing our new Golf such a pleasure. Nothing was too much trouble, both these chaps are a credit to the company thank you.

Graham Calvert, Volkswagen Hull

Brilliant service and help provided for my first car. 

Mary Niven, Volkswagen York

Imran was very helpful with helping me find my new car. He wasn't pushy, took his time to understand exactly what I needed and was very helpful with delivery of my new car (he also made us laugh...). 

Wendy O'shea, Mazda Leeds

Great to deal with, no messing about, job done, drive away happy. 

Bernard Philpotts, Volkswagen Chesterfield

Brilliant customer service. Friendly, polite and welcoming service. Quick efficient delivery of my car. Will be recommending to friends and family. Thank you for a positive experience and awesome car. 

Nicola Tinker, Audi Grimsby

I'm really happy with the service, when my car wasn't ready I was given another car until my was. Steve has been great at keeping me up to date with everything. Thank you. 

Robyn Stockwell, Volkswagen Bradford

Excellent service from start to finish. I couldn't fault them at all and have already recommended them to friends. The after care is exceptional and I will definitely be going back there again. A very pleasant car buying experience.

Matthew Dilworth, Priceright Rawdon

Everything is great, it's fab! Thank you for all your help, Carl Middleton.

Elaine Hua, Peugeot Hull

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