Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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I have to say one of the lovliest experiences I have had when purchasing a car. 7 days was all it took from ordering the car to collection. A complete treat to not only have the car I want in every way but to be dealt with in such a manner that I can only recommend. Thanks to both Scott and Matt for all your help. Kind Regards Bev Crabtree

Bev Crabtree, SEAT Bradford

By far the most seamless car buying experience I have ever had. Your salesman Mr Lynch was extremely responsive to my needs and delivered exactly what I had asked for. All other staff from this branch whom I came into contact with were incredibly approachable and helpful. I wouldn't hesitate to recommend to family and friends. Well done JCT600: pefect customer service, hope to deal with you all again in the future

Kerry Jones, Volkswagen Rotherham

I've just bought my 4th car from Grimsby Audi and can't fault the service I've received again. As on all previous occasions the salesman who handled my purchase was Dave Nichols. Although there are Audi dealerships closer to my home I choose to come back to Grimsby every time because of Dave's professionalism and character. Should he ever leave the dealership he will be a sad loss. Thanks Dave. The new car's excellent. 

Andy Lindsley, Audi Grimsby

I was very pleased with being able to change my Audi to the latest model with no hassle whatsoever. The handover by the salesman (Tom) was efficient and he was knowledgeable. Would happily recommend York Audi.

Paul & Miriam Johnson, Audi York

I am really pleased with the whole experience at SEAT Bradford. From the moment I walked through the door, I felt at home (which is more then can be said for a lot of other dealers I have visited in the past). Service is fantastic, professional, efficient and friendly. Matt and especially Scott were both lovely, they never pressured me for the sale and gave me and my husband space to make a decision. The unveiling of the car really made it special and my son loved it. I would recommend them to anybody.

Nicola, SEAT Bradford

The whole experience from start to finish has been absolutely exceptional, from everyone involved in the Sheffield Audi team. This is in stark contrast to another Audi dealership i went to (Whetstone, London) which was at the other end of the scale ie. disgraceful to the point of insulting (and in particular the rep I dealt with called Paresh). Matt Tarbutt initially took the transaction and then left and handed over to Michael Johnson, both of whom were exemplary. Well done to everyone involved.

Demiray Oral, Audi Sheffield

Fantastic service from James; he understood what we were looking for and quickly found a car we were happy with. He managed the sales experience in a friendly and professional manner and we were thrilled to arrive to collect the car from the showroom. Overall we are extremely happy with the experience and wouldn't hesitate to recommend James. 

Sarah, Volkswagen Bradford

The excellent customer care and service are exceptional at VW Chesterfield. The car is great and was ready a day earlier than first expected, its been a fab experience from beginning to end. Thank you Judith.

Judith Washbrook, Volkswagen Chesterfield

I wish to thank Salesman Dave Nichols for his excellent service, help and communications throughout the sale. He is a credit to your company.

John Todd, Audi Grimsby

I had a great experience once again at Hull Audi. Simon Dixon not only dealt with my requests in a friendly and efficient matter, but also kept me up to date with the progression of my order. I would not hesitate to recommend him and he is a great asset to the JCT600 group. 

Victoria Smith, Audi Hull

I recently bought a Peugeot 308 Active. Simon Jackson at Bradford Peugeot helped me a lot, as did some of the other JCT600 employees. I love my new car from my old Corsa and just wanted to say thank you to Simon Jackson for all his help.

Syed Shah, Peugeot Bradford

Excellent service, friendly and helpful staff were able to get me in a new car within a couple of days. I couldn't have asked for more. Thank you!

Joshua Lewis, SEAT Bradford

Excellent service right from the start of my dealings with JCT600. From the initial phone conversation I made about a second hand BMW X3 through to the delivery and the after sales - I can only say impeccable! I would certainly recommend JCT600 and am more than likely to head back there in the future.

William Black, BMW Bradford

The service I got from Audi Sheffield was faultless. I ordered my new A3 in January and up until it arrived in Sheffield in March I was kept informed throughout the whole time. Robert Searson and Christopher Farnes were amazing! They went through everything in detail and made sure I got the exact car I wanted. And I couldn't have been happier when I picked it up, especially with how your new car is presented to you! The service I got was amazing, thank you so much!

Emma Hardy, Audi Sheffield

My experience at JCT600 has been nothing less than fantastic. From the moment I walked through the door I was greeted with such a welcome and respect. As a new customer to JCT600 and new to Audi, I feel that all my questions concerns were answered, never felt rushed with any decisions and reassured that I had made the right choice in vehicle and dealership (and that was before I got my car).
I am so so happy with my A3 it is such a pleasure to drive, so easy it feels like it almost drives itself. I am confident that I can contact any of the team you have there and will still get the same friendly efficient service as when I first walked through the door. Thanks to all the team at Sheffield Audi.

Val Gordon, Audi Sheffield

My whole experience of your company was marvellous - a young man called Jack and Tony Mitchell were excellent. 

Lesley Matthews, BMW Bradford

I'm delighted with my Audi A1. I received outstanding service from your team, notably Niall Hendry, from start to finish. Collecting my first ever new car in 30 years was made into a memorable occasion. Fast, efficient and extremely sound service and advice. Many, many thanks. A very happy customer :).

Gillian Wilson, Audi Lincoln

Just got home and wow, 3rd car from Roger now and this is by far the best. Always looks after me and my wife loves the flowers, see you in three years! 

Terry Mackinder, Peugeot Hull

From start to finish I was very satisfied with all aspects of the transaction.

Robert Norton, Audi Sheffield

Excellent service and advice from the members of staff at JCT600. I will be purchasing my next car from Lincoln Audi. The new A5 is great, many thanks again.

Craig Waslin, Audi Lincoln

I cannot fault anything from start to finish during the purchase of our Q5. All staff went out of their way for us and were always very flexible. Big thanks to David Swan and Ben Chambers who arranged our deal which was sensible and right for us.

James Shortle, Audi Lincoln

From walking into show room to driving out with a new Audi, Nick Randell showed passion about his product he sold us as well as having a can do attitude to everything requested about my car I was well informed through out the process of getting my car, what stage it was at and if there would be any delays. It made a difference to come across a salesman who was not pushy and showed integrity through out my experience, and went the extra mile at times to full fill my requirements - a credit to Audi.

Virginia Sewell-Norris, Audi Sheffield

I can honestly say the service I have received from Trevor Goodman throughout the purchase of my new vehicle has been top class, and even now one week on from picking up my new car I am still experiencing great service. I specifically liked the regular video updates on how things were progressing. If asked to recommend JCT600 VW Bradford I would not hesitate.

Richard Reardon, Volkswagen Bradford

Had a fabulous experience purchasing my new VW Beetle thanks to salesman Josh McHugh! He could not have looked after me more! Thanks Josh, hope to business with you again in the future!

Jayne Ayre, Volkswagen Wakefield

I was very happy with the service I received from both Jonny (and the man who did the financial part) they were both very helpful and I will highly recommended Lincoln Audi.

Thomas Campbell, Audi Lincoln

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