My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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Dealt with Audi Doncaster to purchase a used A6 Avant. I was served by James Bartle, who was very helpful and ensured he met all of our needs. James followed through with all requests, very professional service, would recommend and would definitely use again.

Lauren Sims, Audi Doncaster

Excellent service when we bought a new POLO. The staff - especially Judy, could not have been more helpful and attentive and she is to be commended for her excellent customer care and after sales service. We have used VW before and have always been delighted with the efficient and helpful staff.

Pat Scott, Volkswagen Hull

I just want to say how good the service is at JCT600 Seat Menston. I have bought 3 cars from there now and I haven't ever bought more than 1 car from a dealership in the past. Special mention to Jamie Taylor and David Haigh who were exceptional when I purchased my new Leon from them in March this year. I would recommend this dealership in a heartbeat. They take you seriously and will do everything they can to make the purchase as easy as possible, nothing is too much trouble. Also a special mention to Jordan Robinson in the service department who looks after you very well and keeps you up to date with any ongoing service work. Very Happy customer indeed.

James Lightfoot, SEAT Menston

Fantastic service from Errol Krauss and Audi. Really pleased with the whole result.

Megan, Audi Hull

Excellent experience from the first 'webchat' online to the handover. Loved the personalised video tour of the car. Joe explained everything required and the whole buying experience was made simple. I would recommend JCT600 to anyone.

Stephen Leonard, Vauxhall Bradford

My return visit to Audi York to change my vehicle for another nearly new car was a very successful and efficient process aided by the sales assistant Glen Noble. All in all a good experience.

John Miller, Audi York

My salesperson was called Errol, from the beginning right to hand over he looked after me. A woman buying without a male can sometime appear daunting, Errol and the rest of the team ensured I was informed, treated very well and overall an excellent service. Thank you Errol at Audi.

Eaine Salvage-Jeans, Audi Hull

When I came to Hull Audi looking to purchase a used car, the salesman Errol Krauss was extremely helpful & made sure I got the car I was looking for & also took the time to help me with other matters that would benefit my purchase for example offering me various insurance policies. Thank you!

Steve Holiday, Audi Hull

This is year seven of driving a VW from sticker lane. Both my husband and daughter have cars from here too. The service is superb, staff are caring and considerate also informative. The atmosphere in the dealership is always welcoming. I will be visiting here again in the future without doubt.

Tracey Chaplin, Volkswagen Bradford

This is the second car I’ve bought from Steve Dobson and the service was even better than the first time. He got me in to a new car for the same payment even though I needed a 5 door as I’m expecting a child in 5 months’ time. He has made it very easy for me and I picked it up today. My mother has also bought a car from him and will getting another soon. Thanks again Steve.

Beth Fawell, SEAT Menston

I would just like say I'm pretty impressed with Grimsby Audi and especially David Smith our salesman from start to finish. Upon our first visit to initially browse the A5 range he was very efficient in arranging a test drive and answering our questions. We sat down to discuss the deal and came away that evening later than his normal finish time might I add with some figures to peruse at home. After doing some research online and asking for some like for like quotes through other dealers in the UK we then had some much better financial deals available to us. I spoke to David and said that if Grimsby Audi wanted my business they would have to look at doing a much better deal for me which to be honest they did a cracking deal they quite surprised us. I went into pick my car up on the 29th July and after a few queries for which David and his team sorted efficiently we were shown to our new car unveiled by my two sons who pulled off the velvet cloth which they thought was great! David went onto explain in detail all the features of our new car. We drove away thrilled with our experience and our car! Well done David and all people involved in our deal from start to finish keep up the good work we would definitely recommend you guys!

Nathan Ogley, Audi Grimsby

Very pleased with the experience I have had at your dealership. Had a satisfactory deal on my old car. Imran was very helpful and efficient with all the extra work I needed doing to my car prior to me picking it up.

Anthony Hewitt, Mercedes-Benz of Chesterfield

My wife and I were very impressed by the standard of service at Mazda Leeds and in
particular the efforts of the sales person Imran Khan. From the first phone call to handing over the car he did everything possible to make it a pleasant experience. Well done and thank you Imran.

John Mahoney, Mazda Leeds

I am extremely impressed with the service at JCT600 in Menston. In particular I would like to thank Jamie Taylor who kept me consistently updated and made sure everything ran without any complication. They went above and beyond so a massive thank you to them.

Lucy, SEAT Menston

We have recently purchased an Audi Q7. I must say the quality of the service was excellent. Even though we asked a plethora of questions the sales team endeavoured to answer each one clearly and fully. We really enjoyed the experience and the new car. Thank you.

Robert Della-Spina, Audi Sheffield

Another fantastic experience from Grimsby Audi, especially Dave Nichols - thank you! I absolutely love my new Q7 Dave, thank you for the whole experience! Will definitely be back for my next upgrade!

Mark Harvey, Audi Grimsby

Imran, although short of time, was happy to show us round and give a quick demo. We later returned to have a full test drive. He was extremely friendly and helpful. As we agreed a contract hire the process was smooth and slick, very easy from a customer perspective. I'd recommend this branch and particularly the lovely Imran!

Tony Garnham-Parks, Mercedes-Benz of Chesterfield

Over ten years now with Roger and I’m very happy with my new car, love the teddy (Ken) fantastic as always!

Paula Collinson, Volkswagen Hull

I wasn't expecting to buy a car when I came in, it was more to get some advice on a deal that I had seen in the newspaper however Imran spent time with me trying to understand what I wanted and then put various options to me for me to consider. I didn't at any time feel pressured and felt that I could have walked away if I didn't feel that any cars were suitable. Imran is very personable and he gave me all the information I needed to make an informed decision. I would certainly recommend any friends / colleagues to talk to Imran if they were looking at changing / buying a new car as he is very much approachable, understanding and delivers a great service. Thank you very much for my new car.

Joanne Wright-Coe, Mercedes-Benz of Chesterfield

I have no problems in recommending the Van Centre in Hull. Richard Newlove was a very attentive salesman. The VW Caddy we purchased is a great little motor. I expect we will be back in the future.

Steve Jones, Volkswagen Van Centre Hull

A great big thank you to Mazda Leeds for a fantastic service. We had amazing service from Imran, Simon and Neil and we would highly recommend the garage to anyone as they made it a very easy and smooth process. See you soon!

Cath and Geoff, Mazda Leeds

The experience of buying a car from Thomas Hall was painless. I dread buying cars because of the attitude of some sales persons. Tom made it so easy, we did all the deal over the internet and phone, this is the second car I have purchased off Tom and when the car is due to be replaced I will be back again. I liked how the car was unveiled to us, a touch of class. Many thanks to Thomas hall who is an asset to the company.

Dawn Warner, Audi Lincoln

I must tell you how extremely satisfied I was with the service given by Joe Reid. From start to finish, I was made to feel like a very valued customer (I had leased a car from JCT600) previously and nothing was too much trouble. I felt Joe got to know me and my requirements very well, without lots of unnecessary sales patter. What a lovely young employee you have, and thank you Joe - I am delighted with my car!

Gilly Laverty, Volkswagen York

We love our new A4! Thanks to Rob Hart we had the best car buying experience ever. Never pushy, he listened to what we were looking for and carefully explained all our options. He made great recommendations and we felt at ease to ask all those silly questions. I've never had a car unveiled to me before, it was a fab experience on my birthday and it made our purchase feel really special. Thanks also to Alex for swiftly sorting the "boring" finance bit out and to all the ladies in the showroom for the tasty coffee and cake. I'll not hesitate to recommend Hull Audi to my friends.

Emily Bennett, Audi Hull

Purchasing my car through jct600 has been a pleasure, from the first contact through to collecting the car. The sales executive I dealt with has been helpful and knowledgeable throughout the process; he has kept me up to date at each stage and even picked me up from the train station. I hope my experience with the car matches the presales service.

Ashley Smith, Mercedes-Benz of Chesterfield

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