My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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Great service. I was taken care of my Simon Amsden who did a great job explaining the various options in the car and dealt with email and call back enquirers in a timely manner. I had the misfortune of being hit by a car after just leaving the dealer and Simon was great in getting the car looked at to make sure it was OK to drive and explaining what I should do next. Great service from the team at Sheffield. I'd definitely recommend using Sheffield Audi to anybody.

Michael Hopkins, Audi Sheffield

Very pleased with my little up! Josh Marriott was attentive, professional and thorough, and I was very impressed with the whole process! 

Hettie, Volkswagen York

Excellent customer service by the member of staff who helped me buy my dream car. Kassim Dad was both professional and down-to-earth and helped me along every step of the way from test driving the car, to getting it polished up to perfection, to finally getting me on to the finance and on to the roads. His experience of BMW was essentially important in my selection of my car at the Peugeot garage in Menston. Will definitely recommend JCT600 to my friends and family thanks to him and the superior service I received buying my new car, never felt taken care of by better hands.

Reece Watkins, Peugeot Menston

World class service! Extremely pleased with the car, couldn't be happier. Thank you.

Liam Widdowson, Audi Hull

Great car and great service at the dealership and the individual dealer level. As a dealer Jake struck the perfect balance between professionalism and personality. I was kept up to date at regular intervals and the whole process was thoroughly pleasant.

Andrew Tona, Audi Lincoln

Purchased my Seat Leon FR from Hillsborough in Sheffield. I would just like to say a massive thank you to Andrew Talbot and Kirsty Fletcher. The whole process was carried out in a very professional and thorough manner and communication was of the highest standard. From the moment I walked into the showroom (which was immaculate) I was able to communicate my very exact specification requirements and Andrew 'bent over backwards' to find exactly what I wanted. On the day of picking up the car, my children were very well looked afterwards with a well stocked drinks and snacks, even other staff in the showroom who weren't directly dealing with looked after myself and family. The business manager even spent time ensuring I was happy and another female member of staff (don't know her name - but she wore glasses) went out of her way to ensure my boys and myself were looked after. Kirsty went over the sat nav and dab radio so well - even I could understand what was happening. Just wanted to say a massive thanks to Kirsty and Andrew at Hillsborough. The car is amazing and was great value for money. The whole experience was actually enjoyable.

James, SEAT Sheffield

David Nichols was absolutely brilliant with me - from the moment I first spoke with him, to the moment I drove away from Audi Grimsby in my brand new Audi A3 (woo-hoo!), he just made the whole experience very personal, professional and friendly. Thank you very much Dave! :) 

Dianne Forster, Audi Grimsby

Cannot fault the service from Izaak, would highly recommend him and JCT600 to anyone. We will be back!

Amy Mayfield, Volkswagen Chesterfield

After initially complaining about a poor experience we received when we first came to see the car, I was contacted by Robert White who resolved my complaint satisfactorily and was extremely helpful throughout the purchase of the car. Robert restored my confidence in your company and should be complimented for his professionalism and helpfulness.

Mark Borthwick, Audi Doncaster

The experience at JCT600 Peugeot Hull has been fantastic. Excellent customer handling, professional staff and simple sales procedure whilst providing the relevant information on insurance products and guarantees that are available.
Errol Krauss did an exceptional job during the sale and was a pleasure to interact with. I certainly will be recommending JCT600 Peugeot Hull to friends and family.

William Holden, Peugeot Hull

Imran was great throughout my experience of buying a car from yourselves. He kept me updated as to the progression of my polo right up to me taking the car. Love the videos. Thank you. 

Emma Osborn, Volkswagen Sheffield

We were made to feel very welcome by the sales staff and the whole experience was informative and caring about our requirements. We have never been looked after so well and would recommend this dealership with an a star plus. Thank you very much.

Claire Short, SEAT Bradford

We have recently bought a car from the Chesterfield branch and were very happy with the advice and service we received. As a female it is often difficult to enter into a car showroom only to be bombarded and hounded for a sale. The experience we received was the complete opposite. We were welcomed and given advice, no pushy sales people just someone who actually took interest in us as people. We were given options, test drives and made to feel welcome. Thank you so much for making this the best car buying experience we have had. This also extended to the polite and courteous reception staff who greeted us on entering.

Craig and Christian, Mercedes-Benz of Chesterfield

Yet again excellent service from your Sales Executive, David Nichols. This will be my 3rd Audi purchased form him and Grimsby Audi. As previously nothing was too much trouble, answering my questions, arranging the necessary finance according to my required budget, which for me has turned into a great deal. He has at all times kept me fully informed on progress with my order and we have agreed a provisional delivery date to tie in with my work commitments. Overall excellent service and totally satisfied with David, and would recommend him to anybody wishing to purchase an Audi from Grimsby Audi.

Andrew Saville, Audi Grimsby

Excellent customer service from Scott. Was kept up to date at all points with the process with a great handover at the end. Very quick process with no issues and I now have a beautiful shiny SEAT. Thank you Scott. 

Holly Maddocks, SEAT Bradford

Purchased a car on mobility with James, outstanding service 5 stars. Would definitely recommend people to James he was so polite and helpful, very big smile and friendly and approachable. Thank you again see you in 3 years.

Rachael Reynolds, Volkswagen Wakefield

I am so far very happy with the vehicle. Daniel Bankhead the Salesman was very helpful when we came to collect the vehicle and took the time to explain it's features and also my very impressive aftersales package/warranty.

Unfortunately however there was a scratch/scuff that was missed during your preparation (on the rear wheel arch) but Daniel explained that as we had traveled 3 and a half hours to collect the vehicle he would arrange for your body specialist to come to us to carry out the repair. I am currently waiting for you to contact me to confirm when the repair will be done.

Based on the above work being done to an Audi approved standard and the continued performance of the car I will certainly consider Audi Grimsby the next time we purchase a vehicle.

Rhodri Jones, Audi Grimsby

Did not intend to change to the new C model. Must confess after trying same in the company of Adam Simpson I changed my mind. Extremely pleased with the respect and courtesy shown by Adam throughout the transaction and also his total knowledge of the car. I am very satisfied with the whole experience and would recommend Doncaster Mercedes to any prospective customer. 

Charles Roy Swift, Mercedes-Benz of Doncaster

From the moment I walked into Mazda Bradford, Scott Ward made me feel at home! He's a fantastic salesman and made a cracking brew! From the day I purchased my new car Scott ensured it went smoothl,  I had it within 3 days looking mint! I would definitely recommend buying your new car from JCT600 Mazda Bradford and Scott ward! Thanks. 

Michael Oliphant, Mazda Bradford

From the moment we entered the showroom we were given attention. The staff were friendly and welcoming. Your Sales Advisor Jessica Mitchell listened well to our requirements and quickly met our needs. She did not push us into buying any products but made us aware of what was available; we liked this approach and we felt confident that we could by our new car from you.
Our new car arrived within two weeks with minimum of fuss and the transfer of money and documents was seamless. We would recommend your service to anyone and we would like to thank you for a good car buying experience.

Michael Smart, Audi Doncaster

Very good service at JCT600 Vauxhall. I ordered a brand new car from Lupton Brooks - amazingly good deal. Thanks. 

Leo, Vauxhall Bradford

The purchase process was excellent with very good service from Liam. I was very happy with all aspects of the purchase and Liam has been very helpful post the sale.

Stephanie Johnson, Mercedes-Benz of Sheffield

Very professional service provided by Andre from Hull Audi, he wasn't pushy but took the time to explain everything and is generally a nice guy. I think because of this I was happy to buy from JCT600.

Daniel Kitching, Audi Hull

Glenn was excellent. Excellent service provided and with absolutely no hassle. A credit to Audi York.

Brian Clark, Audi York

I was looking for a SEAT Exeo and had seen a couple nearer home but the customer service was not very good compared to JCT600, where I was looked after from day 1. As I was 285 miles from SEAT Sheffield, Tim Nuttall and Stuart Allinson looked after me, providing me with a detailed video right through to the day I picked the vehicle up. The welcome I got was unbelievable, not any pushy selling like others. In future I will be bypassing all other dealers for the 100% customer service I received from a trusted dealer JCT600 thanks Tim and Stuart and of course sue the lovely lady that answers the phone with a welcome.

Patrick Grennan, SEAT Sheffield

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