My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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Imran was great throughout my experience of buying a car from yourselves. He kept me updated as to the progression of my polo right up to me taking the car. Love the videos. Thank you. 

Emma Osborn, Volkswagen Sheffield

We were made to feel very welcome by the sales staff and the whole experience was informative and caring about our requirements. We have never been looked after so well and would recommend this dealership with an a star plus. Thank you very much.

Claire Short, SEAT Bradford

We have recently bought a car from the Chesterfield branch and were very happy with the advice and service we received. As a female it is often difficult to enter into a car showroom only to be bombarded and hounded for a sale. The experience we received was the complete opposite. We were welcomed and given advice, no pushy sales people just someone who actually took interest in us as people. We were given options, test drives and made to feel welcome. Thank you so much for making this the best car buying experience we have had. This also extended to the polite and courteous reception staff who greeted us on entering.

Craig and Christian, Mercedes-Benz of Chesterfield

Yet again excellent service from your Sales Executive, David Nichols. This will be my 3rd Audi purchased form him and Grimsby Audi. As previously nothing was too much trouble, answering my questions, arranging the necessary finance according to my required budget, which for me has turned into a great deal. He has at all times kept me fully informed on progress with my order and we have agreed a provisional delivery date to tie in with my work commitments. Overall excellent service and totally satisfied with David, and would recommend him to anybody wishing to purchase an Audi from Grimsby Audi.

Andrew Saville, Audi Grimsby

Excellent customer service from Scott. Was kept up to date at all points with the process with a great handover at the end. Very quick process with no issues and I now have a beautiful shiny SEAT. Thank you Scott. 

Holly Maddocks, SEAT Bradford

Purchased a car on mobility with James, outstanding service 5 stars. Would definitely recommend people to James he was so polite and helpful, very big smile and friendly and approachable. Thank you again see you in 3 years.

Rachael Reynolds, Volkswagen Wakefield

I am so far very happy with the vehicle. Daniel Bankhead the Salesman was very helpful when we came to collect the vehicle and took the time to explain it's features and also my very impressive aftersales package/warranty.

Unfortunately however there was a scratch/scuff that was missed during your preparation (on the rear wheel arch) but Daniel explained that as we had traveled 3 and a half hours to collect the vehicle he would arrange for your body specialist to come to us to carry out the repair. I am currently waiting for you to contact me to confirm when the repair will be done.

Based on the above work being done to an Audi approved standard and the continued performance of the car I will certainly consider Audi Grimsby the next time we purchase a vehicle.

Rhodri Jones, Audi Grimsby

Did not intend to change to the new C model. Must confess after trying same in the company of Adam Simpson I changed my mind. Extremely pleased with the respect and courtesy shown by Adam throughout the transaction and also his total knowledge of the car. I am very satisfied with the whole experience and would recommend Doncaster Mercedes to any prospective customer. 

Charles Roy Swift, Mercedes-Benz of Doncaster

From the moment I walked into Mazda Bradford, Scott Ward made me feel at home! He's a fantastic salesman and made a cracking brew! From the day I purchased my new car Scott ensured it went smoothl,  I had it within 3 days looking mint! I would definitely recommend buying your new car from JCT600 Mazda Bradford and Scott ward! Thanks. 

Michael Oliphant, Mazda Bradford

From the moment we entered the showroom we were given attention. The staff were friendly and welcoming. Your Sales Advisor Jessica Mitchell listened well to our requirements and quickly met our needs. She did not push us into buying any products but made us aware of what was available; we liked this approach and we felt confident that we could by our new car from you.
Our new car arrived within two weeks with minimum of fuss and the transfer of money and documents was seamless. We would recommend your service to anyone and we would like to thank you for a good car buying experience.

Michael Smart, Audi Doncaster

Very good service at JCT600 Vauxhall. I ordered a brand new car from Lupton Brooks - amazingly good deal. Thanks. 

Leo, Vauxhall Bradford

The purchase process was excellent with very good service from Liam. I was very happy with all aspects of the purchase and Liam has been very helpful post the sale.

Stephanie Johnson, Mercedes-Benz of Sheffield

Very professional service provided by Andre from Hull Audi, he wasn't pushy but took the time to explain everything and is generally a nice guy. I think because of this I was happy to buy from JCT600.

Daniel Kitching, Audi Hull

Glenn was excellent. Excellent service provided and with absolutely no hassle. A credit to Audi York.

Brian Clark, Audi York

I was looking for a SEAT Exeo and had seen a couple nearer home but the customer service was not very good compared to JCT600, where I was looked after from day 1. As I was 285 miles from SEAT Sheffield, Tim Nuttall and Stuart Allinson looked after me, providing me with a detailed video right through to the day I picked the vehicle up. The welcome I got was unbelievable, not any pushy selling like others. In future I will be bypassing all other dealers for the 100% customer service I received from a trusted dealer JCT600 thanks Tim and Stuart and of course sue the lovely lady that answers the phone with a welcome.

Patrick Grennan, SEAT Sheffield

From being greeted by the lovely lady on arrival, and other members of staff, all were so friendly and polite. Our sales person was Chris Mitchell who was extremely experienced, putting us under no pressure. This made us decide to go for the Audi and not the Merc we did look at. Chris gave us excellent service and kept us informed all the time before delivery. Also contacted us day after purchase to see if we had any issues. Excellent service from all, including the manager.

Mr & Mrs W Adams, Audi Sheffield

Buying my first BMW was an extremely positive experience. Billie Jo and the other sales people could not have been more helpful. 

Lauraine Fox, BMW Bradford

I found the salesman and all the staff I had dealings with very polite and helpful. I felt I got a really good deal and would certainly recommend anyone to JCT 600.

Adele Ogden, Audi Lincoln

Collected my car on Tuesday 8 March. Good experience all the way through from initially looking at the car. Sophie Ross and Craig Gibson looked after us really well. Sophie was my contact for collection and it was a really nice experience.

Yvonne Challans, Mercedes-Benz of Chesterfield

Bought my last three SEAT's from this dealership and would not hesitate to return again. The last two times I have been the sales person was Helen Rhodes and we would like to thank her for guidance. My next car will be an Ateca probably in or around three years time. Don't suppose you do a buy three get one free offer!

Andrew Appleby, SEAT Sheffield

Dealt with David Wells, fantastic to deal with and deal worked out without any fuss or confusion. 

Paul Atkinson, Audi Grimsby

Excellent service. I love the car - everything that I expected.

Nancy Birtwhistle, Audi Hull

Bought a car from JCT600 in Castleford two weeks ago, the service was brilliant even had follow up phone calls from Phil to see how I was getting on with my new car. Would recommend this dealership to anyone.

Andy, Vauxhall Castleford

The whole process was hassle free and to the point. Staff were helpful and supportive of my wishes and the vehicle is excellent.

David Berryman, Audi Hull

Highly satisfied with the new Mercedes-Benz 180 sport. Excellent service from Liam Hudson the sales exec. 

John Brigham, Mercedes-Benz of Sheffield

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