Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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I cannot express the exceptional level of service provided by David Howley-Oates. This is our second time getting a new car from the Volkswagen Sheffield branch and the whole process was easy and stress free. From start to finish he was very helpful, patient and made us feel very welcome. He always kept in contact with us throughout the whole process, updating us on what was happening. We will definitely use this Volkswagen Sheffield branch again. Thank you David for everything!

Kenneth Chattoo, Volkswagen Sheffield

I would just like to thank Steve Mclelland and Alex Wharton for the smooth and hassle free way they handled my purchase. They were both very professional in answering all my questions and were very obliging to all my requests. I would definitely recommend Kia Castleford.

Malcolm Abbey, Kia Castleford

Mike Smith and the service at Volkswagen has been fantastic. I came in with a clear idea of what I wanted. Mike was brilliant from the start, understood what I wanted from the visit and was able to find a perfect car for me. It has been incredibly easy to buy my new Polo and I would like to thank Mike for all his assistance.

Cathryn Simmonds, Volkswagen Sheffield

Me and my wife Anna were extremely pleased with the service offered by David during our visit to JCT600, as a result we bought a car which we like. Many thanks to David and to all members of Volkswagen dealership for the excellent job.

Michael Krzyzanowski, Volkswagen Sheffield

Clear and helpful advice from both Mark and Russell. They were always on the end of the phone to help with any questions. Friendly and professional service and I would highly recommend.

Mr & Mrs Steventon, Volkswagen Sheffield

I came in looking for a car for my mum's birthday and I can honestly say that the team at JCT600 Volkswagen Bradford were fantastic. A huge thank you to James Redman who went above and beyond and is a huge credit to the team. It was a massive surprise for my mum and she hasn't stopped smiling since! Thank you!

Gavin Edghill, Volkswagen Bradford

Excellent service Dan Parker is worthy of a special mention.

Colin Bryce, Mercedes-Benz of Chesterfield

The whole process of buying a new Audi A1 at Audi Hull was made easy from start to finish. From coming in to the dealership to collecting the car was just over a week. Errol was especially helpful and not pushy which can sometimes be the case. The financial side was clearly explained, the experience was made stress free

Rachel, Audi Hull

I can't fault my experience at Mercedes-Benz Chesterfield. Sophie is excellent, explaining everything I needed to know and made the purchase of my new car all that more special.

Julie Dennis, Mercedes-Benz of Chesterfield

The support we had at JCT600 Vauxhall Bradford was outstanding, Joe Robinson was amazing help when organising the car finance and collection.

Jamie, Vauxhall Bradford

We found Christian to be an extremely helpful and informative salesman. He has kept us up to date with the progress of the delivery of the car and has been very pleasant throughout the period of ordering and completing on the purchase. We would be delighted to deal with him in the future.

John & Julie Poxon, Mercedes-Benz of Chesterfield

I would like to thank the staff at Vauxhall Bradford, especially Joe Robinson. Joe was exceptional, always answered any queries I had, kept me up to date at all times throughout the process which was fantastic considering this was my first car purchase. There wasn't any pressure which you'd typically expect. Joe was efficient and very welcoming; he made my whole experience simple and as quick as it could be. Everything was sorted and contact was even maintained after I'd picked up my car for any further help or queries. I'd recommend to anyone and should I need another car, this team and company will be my first choice. Thank you ever so much guys, all the best.

Leanne Pottage, Vauxhall Bradford

Having had our Volkswagen Golf for the last eight years we decided to have another golf and found ourselves visiting JCT600 Meadow Head Sheffield where my wife and I met Luke Sheard. Luke made us feel at ease from the start and proved to be very professional with great product knowledge. We were later introduced to Mr Paul Royston who was also first class and made us feel very special, both answering all our questions and dispelling any concerns we may have had on our new purchase. All in all the best car buying experience we have ever had and in our seventies there's been a few. Very many thanks to you both Jean and Alan Hayes.

Mr Alan Hayes, Volkswagen Sheffield

After being messed about by a couple of garages, Steve was very friendly and helpful from my first visit till collecting my car. Nothing was too much trouble and everything was explained in a way that I understood. I would highly recommend the garage and Steve to people. A Great experience. Thank you.

Kate Morley, SEAT Bradford

Originally I just popped in for a routine service but I couldn't resist taking advantage of the special offers available on a car that I really wanted so I initiated a very relaxing and pressure free process. This was my third car purchased from Volkswagen Rotherham and the whole experience just gets better each time.

Bill Awty, Volkswagen Rotherham

From first getting my polo in April last year from James I couldn't have asked for any more help from the team at JCT600 Rotherham they have been fantastic. Never made me feel under pressure unlike other garages did, and always gave me advice or any help I've asked for. My car has had 2 services and one MOT with them. Everyone I've spoken to from booking it to picking my car back up have been helpful and professional. Thank you for all your help. Would highly recommend them to anyone thinking about getting a Volkswagen!

Lauren Plant, Volkswagen Rotherham

We recently purchased a Mini Clubman from MINI Bradford and have been delighted with the service received, Sam Chilvers helped us from the moment we entered the showroom and we really warmed to his friendly approach. He advised us throughout our purchase and was not pushy at all, which is extremely refreshing. We were kept informed on the status of our new car from order to delivery. This is the second car we've bought from this showroom and we'd highly recommend it to others as the staff are excellent. Thank you for making the car purchase a stress free experience!

Lucy Robertson, MINI Bradford

My experience at Mercedes Chesterfield has been excellent. Robin and Sophie have dealt with everything perfectly in the build up to my new SLC and I could not be happier.

Katherine Sowden, Mercedes-Benz of Chesterfield

I would like to thank Simon Dixon for a spectacular experience whilst purchasing my new Audi A6 S-line. The hand over was the most exciting and professional experience ever I was treat like royalty from start to finish. Thanks also to Mike Mumby for his help and assistance in achieving the deal. My loyalty stays with you guys.

Philip goodison, Audi Hull

I would like to thank everyone at Audi Hull for my new wheels. For a first time buyer it has been a very easy and enjoyable ride and that's all thanks to our salesman James Rainbird. I feel he has gone above and beyond to help me purchase my new car without any pressure.

Amelia Palmer, Audi Hull

I have been dealing with Carl Middleton at Mercedes -Benz of York; he has been easy and very pleasant to deal with from start to finish. A very refreshing change to the usual hard sell.

James Bladwin, Mercedes-Benz of York

Dan has provided us with excellent service and has made the whole experience of buying a car a breeze.

Collis and Enid Ludlam, Mercedes-Benz of Chesterfield

I am always a great believer in 'people buy people first' and that certainly was the case here. I wasn't intending to buy a car and I popped in by chance and met Chris. His excellent service had me waxing lyrical, so much so I ended up buying a car from him, and even if they didn't have the car I wanted, I certainly would have waited until they could get me one. I would highly recommend Chris, Dave and the team in JCT600 Mazda. Professional and 'old school' what a real pleasure! How every team should be!

Tony Hartley, Mazda Bradford

I have just purchased a Mazda CX5 and was dealt with by your sales executive Richard Miller. I would like log my appreciation at the friendly and efficient way he dealt with my purchase. The whole transaction went smoothly and at no time did I feel pressurised into making the purchase. His professional attitude is a credit to your business and I will certainly be recommending JCT600 Mazda Leeds to my friends. Thank you.

Anthony Moore, Mazda Leeds

Our Sales executive was Dan. With the two cars that we have had, he has been most helpful, and very informative. No question was too silly to ask him. He's always very helpful, polite, and guided me through all the hassles of part exchanging my car. Dan is a really great and helpful guy who is a true asset to your company.

Nicola, Mercedes-Benz of Chesterfield

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