My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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Purchase of my SLK55 AMG was an easy experience - everything went to plan and the car was ready for pick-up as scheduled. A courteous and efficient service that I'd recommend.

Andy Matthew, Mercedes-Benz of Harrogate

Bought my current and last car from Darren at Vauxhall Bradford, and both times received excellent service from him! Nothing was too much trouble for Darren, and he explained everything in detail! I would like to thank Darren and the team for making my car buying experience easy and enjoyable, it has been a pleasure dealing with them and will definitely be buying another car from Vauxhall!

Gemma Lyons, Vauxhall Bradford

Great service and lovely team. Especially Nagi who was brilliant. Lovely nature and pleasure to deal with.

Debbie Crossland, Audi Sheffield

A friendly and personable service. Thomas was professional from the start and dealt with all of our questions thoroughly. 

Peter Steel, Audi Lincoln

From the start, a first rate experience. Christian Greaves at Chesterfield is a credit to JCT600 and has enhanced your reputation even more in our eyes. Mercedes Benz must also be complimented on producing such a wonderful combination of strengths in the GLC. We are really enjoying every aspect of the car. Thank you to all involved.

Michael ffelan, Mercedes-Benz of Chesterfield

I would just like to say a huge thank you to all at JCT Rawdon, Joe, Richard and Ash in particular. The standard of service I received was excellent and I doubt if I had been purchasing a car 10 times the value of the one I did it could not have been any better served. The whole team were professional in their field and they explained everything clearly and made what is perhaps the 2nd largest purchase. It left me reassured, not just with the purchase, but that the after sales service would be there for me should I need it. Thank you all, from a very satisfied and happy customer. 

Tracey Marshall, Priceright Rawdon

Luke Sheard was brilliant and made the whole process easy and comfortable. I am extremely satisfied with the service from Luke and JCT and my new car, Love it.

Sue Jones, Volkswagen Sheffield

The sales rep at JCT600 at Meadowhead Sheffield was very helpful and courteous, and I am very pleased to be back with VW. It is also good to be back driving a Polo again.

Janet Mould, Volkswagen Sheffield

Fantastic car and certainly cannot fault the salesman we dealt with. Lee Cobb you have truly helped us both out a lot. Much appreciated. Exceptional customer service and excellent satisfaction.

Mr and Mrs R Eley, Volkswagen Chesterfield

Really pleased with our recent visit. Although the initial first service was fine, the car was left with a problem. The repair was carried quickly and efficiently. Both occasions it was picked up from my work address and dropped off at home which was especially convenient for me. The drivers Paul and Jamie were friendly and professional. Really pleased, no complaints. 

Helen McConaghy, Peugeot Bradford

Chris Noble was very helpful when we recently bought our car from JCT600, Bradford. Hand over of the car was well presented. Few things needed re-work on the body which he has promised to rectify. We are very happy and would recommend Chris Noble as a service provider to my friends. Well done to Chris Noble.

Sarbjit Manku, SEAT Bradford

I have recently purchased a vehicle from your Peugeot dealership in Menston and was looked after by Kasim Dad, may I mention that I have bought many vehicles from jct600 in my time and I have not yet come across a gentleman like Kasim, he was very friendly and honest with us throughout the whole process and is an asset to your company. I will be buying my next car from him and will be recommending him to all my friends and family, the best service I have had yet, also would like to mention that Fozya Rafiq was also as helpful throughout the whole process and made it very easy for us.

Robert Stanley, Peugeot Menston

Dan was attentive, receptive and excelled in helping me choose the car I wanted, with the right specification and within my budget. Altogether, even with the entertainment at the garage for my children who accompanied me, the experience felt like a fun day out with a gorgeous prize at the end of it! My Audi A3 has brought pleasure back into driving everyday! 

Daniel Eddon, Audi York

As a returning customer we knew how good JCT600 Menston are, and second time round they were just as good. From the warm welcome when you walk in, to the fantastic service we received from Jamie Taylor. The whole team were fantastic when surprising my wife with her new car. I have no doubts that if I have any problem in the future that it will be sorted by the team at Menston.

Dale Evans, Peugeot Menston

Cannot thank JCT600 Peugeot enough for the professional service offered by them. I felt looked after from the moment I stepped on to the forecourt, to the minute I drove my new car away. Thank you so much to Errol for everything you did for me. I'll definitely be recommending to friends and family. 5* service

Ann Hadfield, Peugeot Hull

My experience was very pleasant and welcoming. Errol gave me all the information and details I needed for my vehicle and helped guide me into the right decision. #HappyCustomer

Jodie Harrison, Peugeot Hull

Imran was very pleasant to deal with. He has changed my perception of car salesmen as the ones I have dealt with previously have been pushy and rude and didn't leave any lasting impressions. However, I found Imran to be the total opposite. Not pushy at all, informative, polite, relaxed and a pleasure to talk to. He answered all my question without pressurising me in any way or swaying me from the points I needed to know. The process of buying a car from yourselves was made painless and enjoyable due to Imran's demeanour. I would like to thank Imran and his team for making this an really enjoyable, satisfying and refreshing experience. Thank you!

Paula Malik, Volkswagen Sheffield

Brilliant service from Andre from Hull Audi. I was really pleased with the professionalism from start to finish, and would like to say a big well done to all staff as they seemed friendly and all had smiles :-). Overall I would definitely use Hull Audi again and recommend to friends and family. But most importantly, I'm overjoyed with my new Audi A7. Well done everyone involved at Hull Audi! 

Daniel Kitching, Audi Hull

My experience was fantastic from start to finish. Great, knowledgeable salesman (Rob Hart), great deal, great car! Would definitely recommend to everyone. From my 1st visit to been in my new car in less than a week.

Stewart Fraser, Audi Hull

Very pleased with the service I received and the welcome I had as excellent. The car was presented well and good information from Chris. Really happy with the car so far. Good communication from all of the staff.

Anthony Day, Volkswagen Bradford

I was very pleased with my experience at Sheffield Audi when I enquired about, test drove and then purchased my Audi Approved Q3. I'm very happy with the car and I received excellent customer service from Nick Randle who handled everything in an efficient and friendly manner.

David Simmons, Audi Sheffield

Excellent customer service, very informative. 

Paula Porter, Volkswagen Wakefield

Thank you for making the transition to a new vehicle such an easy and stress-free experience.

Mrs Share, Peugeot Hull

Excellent service from our very first meeting with Akeel. We were well informed and our order was delivered with all our required specifications and timescales. When we picked up our car everything ran very smoothly and Jack was excellent in helping us through all the technical controls etc. The offer of follow up support was excellent. We are extremely pleased with the service and the car.

Mrs Barbara Wilson, BMW Bradford

I was very impressed with how I was dealt with and the service I received was fantastic. The car I wanted was delivered quickly and I was kept informed of everything at all times. I will tell people how well I was dealt with by Michael. I will 100% come back to Michael whenever I need a new car.

Daniel Dean, Vauxhall Shipley

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