Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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Jordan Black was extremely helpful and made the whole process an absolute breeze. He was not pushy and answered all my questions. I can see my-self buying another car from him. He is an absolute asset to the Mercedes-Benz brand and JCT600. Impeccable service.

Sanj, Mercedes-Benz Sheffield

Excellent service from the three sales executives that I dealt with. Very friendly, courteous and good banter. I am very happy and impressed.

FPA Barber, Audi York

I have recently purchased another Mercedes-Benz C-Class estate from JCT600 Harrogate and cannot fault the experience and service, being a return customer says it all. Roman Wowczyna the Sales Executive who I have now dealt with on both occasions is very customer focused, knowledgeable, friendly, approachable and nothing is too much trouble, he is a credit to the company. It is also good to go back to a dealership and deal with a familiar and friendly face. The Sales Manager Joe Knowlson, was again excellent, was on the ball, friendly, approachable and knowledgeable he was a pleasure to deal with again a credit to the company. I can honestly say that my whole experience with Mercedes-Benz of Harrogate was again first class and I would have no hesitation in recommending them.

Terry Nicholson, Mercedes-Benz Harrogate

Excellent service and support from Simon Dixon after an initial problem with other parties. Simon's assistance and enthusiasm reminded me of why I returned to Audi having moved away for a short period. Sincere thanks to Simon for his professionalism and excellent support.

Tim Atkinson, Audi Hull

Just a quick email to say how pleased I was this morning with the service received from Hannah Spencer and the rest of the service team. The work was done on time and the car looked immaculate when I picked it up. It felt like I was getting a new car (I wish) and I will be back when it does become time for a change. Keep up the excellent work. Happy New Year, Alan Taylor.

Alan Taylor, Audi York

Very helpful from the very first visit. On the second visit I placed the order and felt very comfortable and under no pressure. The car was delivered as promised and I am very happy with the experience.

Frank Hartley, Volkswagen Rotherham

The experience I have had at JCT600 SEAT is unbelievable and I would recommend to family and friends. Thank you very much Steve I definitely will do business with you again. Many thanks and a happy New Year from Abdul data and family.

Mrs S Data, SEAT Bradford

I was extremely satisfied with the service I received from Thomas Hall and the team at Lincoln Audi. They made the process extremely enjoyable and professional, the way it should be when dealing with a brand like Audi. This is my third Audi from this dealership and I'm already looking forward to my fourth!

David Fowler, Audi Lincoln

Whilst visiting the Bradford site yesterday I found the service delivered by Asif Bahdir very pleasing. He went out of his way to ensure that a small problem with my car was dealt with correctly and efficiently, which has ensured me that I can trust JCT600. Thank you.

Malcolm Chubb, Peugeot Bradford

Overall it has been a great experience with JCT600 SEAT. The members of the team there are all really nice and friendly, in particular Steven who was dealing with me. I thought he was very friendly, wonderful and a fantastic human being. I wish him all the best.

R Bibi, SEAT Bradford

This is my third Mazda from JCT600 and I would like to thank Tim and the rest of the staff for their excellent service. The unveiling of the car in the showroom and flowers for my wife was a very nice touch. I would recommend JCT600 Mazda to anyone wishing to buy a new car, 10 out of 10.

Robert Stuart Forbes, Mazda Leeds

I would just like to give my appreciation for the pleasant purchase of my SEAT Ibiza from SEAT Sheffield. The purchase was completed by Dean Rhymer who made me feel extremely welcome (and understood) as this was my first time purchasing my own car. Dean answered all of my questions in detail and care. He paid full attention to detail throughout the purchase of the vehicle, checking that I was happy and completely satisfied. I would also like to give my appreciation to Stuart Allinson who also made the final stage of the purchase a pleasure. I am extremely satisfied with the whole experience, it wasn't as confusing as I first imagined and I can sincerely say I would come back to this specific dealership again in the future. Thank you very much.

Emily Nichols, SEAT Sheffield

James was very helpful, from the beginning of the process, through to getting the car. It couldn't have gone any better.

Noel Collins, Volkswagen Bradford

Enjoyable purchasing and customer service experience buying a nearly new M235i from Tony Mitchell at JCT600 BMW Bradford. Offered a competitive price, was happy to answer every query in detail and made the sale a smooth ride from initial inquiry to rolling off the forecourt - cheers Tony.

James C, BMW Bradford

Excellent. The sales executive David Wellard could not have been more helpful.

Diana Lambert, Mazda Bradford

I purchased my Audi A6 from Audi Sheffield and was looked after by Matt Bignell. Having had a wonderful experience, in large thanks to Matt, I would not hesitate to recommend Audi Sheffield to friends and family and in particular the professionalism shown and demonstrated by Matt, which made the entire process smooth and painless. Once again, thank you for all your assistance.

Imran Younis, Audi Sheffield

Excellent service, I found the car I was looking for, the staff were brilliant and they kept me informed all the way. An enjoyable experience.

Graham Carver, Audi Hull

A big thank you to the service staff for repairing my car at such short notice, they made it so that it was back on the road before Christmas. Very professional and helpful staff.

Brian taylor, SEAT Menston

After travelling a good distance (300 mile round trip) to purchase a car from JCT600 Castleford I would strongly recommend this garage to anyone. The services I received both in house and at home was second to none. A big thanks goes to Alex Wharton for his dedicated approach to customer service which was excellent.

Alex wharton, Vauxhall Castleford

Great service from start to finish from Mick Birks and Kevin Rhodes. Very smooth, professional and helpful service!

Craig Moffatt, Mercedes-Benz Sheffield

A great car buying experience, visited most local dealerships looking to change my car. Found the staff at Chesterfield really helpful. The sales staff gave me all the help and advice I was looking for and left me to make the decisions.

Clinton Munday, Mercedes-Benz Chesterfield

The service I received from Kas Dad when recently purchasing a 2013 red MINI cooper was very good. Kas looked after me very well. The rest of the team were all very professional too. I certainly would recommend friends and family to your showroom. I will be a future customer.

Laura Bryson, MINI Bradford

James Hollingsworth was excellent. We'd visited another Mercedes-Benz dealership at Teesside and were left disappointed with the service. Although Harrogate is 1.5 hours from home it was worth the journey. James listened to our needs, took time relate the benefits of the car to those needs, and was not at any time pushy. We own a training business including delivering sales training and James' approach was first class. He was a credit to JCT600 and we'd happily recommend him and your dealership to others. Finally, we noticed how friendly all of the others in the dealership were when we spoke to them. There was a really good atmosphere - people really seemed to be enjoying their work and took time to chat to us even though we weren't dealing direct with them. All round the experience was excellent.

Trevor Lincoln, Mercedes-Benz Harrogate

I would like to thank your staff for their excellent service when we purchased our Volkswagen Scirocco. All the members of staff that we dealt with were extremely helpful and knowledgeable. We are very happy with the car and will definitely use this branch again in future. Regards, Jane Watkins. 

Jane Watkins, Volkswagen Wakefield

I bought a brand new Golf GT and from start to finish, the Sales Executive made me feel confident in the decision I made. He explained everything, answered my questions, kept me updated regularly and never made me feel rushed. The whole experience was absolutely first class.

Ange Waterhouse, Volkswagen Bradford

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