Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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Daniel at Grimsby Audi provided me with a lovely new car. The service was amazing and everything was so easy for me. 

Emma Bainbridge, Audi Grimsby

I just collected my second Volkswagen Golf in just over three years from Wayne Eastwood at Volkswagen Bradford. Great service yet again from start to finish, I was kept well informed while my GTD was being built and I couldn’t be any happier with the service from the dealership…or my new car!

Kyle Hutchinson, Volkswagen Bradford

Bought used E-Class which was advertised on Auto trader. Luke Pickering, sales, acted in a courteous and professional manner throughout the purchase of the vehicle. He explained the controls of the car in great detail and gave his mobile telephone number should I require to contact him. Overall the ownership experience was excellent and I would certainly recommend the dealership to others.

George Westwater, Mercedes-Benz of Harrogate

Simon Haddow went out of his way to make sure our purchase went without any problems. From the initial negotiations on price etc. through to the delivery, we could not fault his expertise and the friendliness of JCT600. I would recommend speaking to them if you want to buy a MINI. 

G Palframan, MINI Bradford

David was absolutely brilliant. Everything was sorted smoothly and quickly. Love my new car. I would defiantly use JCT600 again. 

Martine Tyas, Volkswagen Sheffield

From the first meeting with Christian Greaves at Mercedes-Benz of Chesterfield we felt we were in very good hands. Nothing was too much trouble and at no point did we feel under any pressure. From initial discussions through to the hand over, terrific customer service thank you mate and all of the team concerned.

Alan Large, Mercedes-Benz of Chesterfield

This is the second car I have bought from JCT600 SEAT, and I am very happy with the service I received from Steven and Chris.

Jodie Broadley, SEAT Bradford

The sales executive David Howley-Oates was extremely helpful and professional. I always felt comfortable with the way I was treated from 'cradle to grave'. I would and will recommend both this dealership and David. I was intending to buy a new BMW and would have done so had it not been for the way David dealt with me. Probably the best car buying experience I have had and I've had a few!

Gary West, Volkswagen Sheffield

The team at MINI Bradford really made the whole process so incredibly simple. They were helpful and ready to answer any questions I had. I was looked after by Kas who went the extra mile to make my first experience of buying a car really special. Thanks to everyone!

Abigail Barraclough, MINI Bradford

I would like to express my sincere thanks to Andy Abbott for taking care of my wife and myself during the purchase of our Passat. Andy was professional and courteous throughout and although we purchased a used car went that extra mile to make us feel like VIP's. We both agree that it was by far the best service we have ever received with an absolutely wonderful personal touch by Andy. Although the garage is not our closest we wouldn't hesitate to use it again. First class service!

Barry Pether, Volkswagen Rotherham

I have just picked up my A-Class from Carl Middleton at Mercedes York. The car is great and Carl made the whole experience very easy and smooth. Thanks again Carl.

Clare Nattrass, Mercedes-Benz of York

Excellent Service. Dan Parker has done a lot for me with both cars that I have bought from him. Thanks Dan really appreciated. 

Ashley Betts, Mercedes-Benz of Chesterfield

We saw the car at Rotherham but had already been to see Russ at Sheffield, he was really professional and explained everything through step by step on our previous visit so decided to deal with him again. The service in which he provided was fantastic and would recommend him to other potential customers. We look forward to dealing with Russ again in the future.

Mr & Mrs Parsons, Volkswagen Sheffield

A massive thank you to Lee Chadwick and the team at JCT600 SEAT Sheffield. What a refreshing buying experience with that extra piece of professionalism and pre-sales that was personal to me. JCT600 Sheffield put some of my SEAT dealers to shame; even a long-distance enquiry like mine was given just as much respect as if I were a local. The reward for all your hard work is that I will have years of driving pleasure in my perfect car. You should all have a great sense of pride over the service that you offer. Well done!

Robert Cheng, SEAT Sheffield

Excellent service from the team at JCT600 Volkswagen York. Made buying my Tiguan a truly pleasurable experience!

Nicholas Smart, Volkswagen York

Billy was very professional in his approach. Nothing was too much trouble and he made me feel like a genuinely valued customer, responding promptly to all my queries. The fact that Audi Grimsby contacted me directly and worked (in my opinion) a good deal on my new car meant a lot, especially as my local dealer seemed unable or unwilling to respond to any of my enquiries regarding a new car. This is my third new Audi through Audi Grimsby although I visited my local dealer each time I wanted to source a new car and got nowhere! Billy delivered the car, explained all its features and obviously would have had a very late night having to drive back to Grimsby from Northampton in the late evening. A very pleasant young man and an asset to JCT600 Audi Grimsby. In my business of Automotive Quality Assurance consultancy his attention to detail was very evident and most appreciated.

Ian Drummond, Audi Grimsby

I was dealt with by Josh Lomas. From the start he was friendly and knowledgeable about the product and keen to help - without being too overbearing. Everything ran smoothly and on time from onset to finish....all in all a nice experience.

Paul Searston, Audi Doncaster

Sophie was incredibly professional and helpful. She was very approachable and always on hand to answer all of our questions. Thank you for all your help and we will definitely recommend you to our friends and family. Thanks Sophie! 

Charlotte Oakley, Mercedes-Benz of Chesterfield

I just loved the service offered by Aaron at your showroom. He explained things clearly and took time to help me understand all the different products on offer. He answered all my questions without confusion. Definitely recommend him.

Sally, MINI Bradford

Great experience! Helen was fantastic and everyone was honestly brilliant. I would recommend JCT600 and use them myself again without hesitation. My experience far outweighed that of other main dealers I've used in the past, from start to (cheesy but very clever) finish. Probably as good as car buying gets. 

James Stewart, SEAT Sheffield

This was my first experience buying a Mercedes Benz from JCT600 Chesterfield. I was dealt with by Dan Parker who was very helpful and provided excellent service from me walking in the showroom to the handover of the vehicle I purchased. Sale and handover were both done quickly and smooth with no issues. 

Billy Grant, Mercedes-Benz of Chesterfield

Excellent customer service from Josh Marriott in York. Highly recommend JCT600 Volkswagen York.

Sue Leatt, Volkswagen York

Hello, I thought you deserved to know that two of your Motability specialists, Sherriden Wharton and Wayne Eastwood, are the best I have dealt with. Very respectful and courteous at all times and accommodating to our needs in every way, the bonus was that the Golf is a very good car too. I will no doubt return to Volkswagen Bradford in three years’ time for a new one. Many Thanks.

Parveen Akhtar, Volkswagen Bradford

Our experience with Richard Clark has been excellent, Richard is courteous and helpful and keen to ensure I have an enjoyable experience with my new car.

Barbara Frost, Mercedes-Benz of Harrogate

We received an excellent service from start to finish. Jamie made the process very simple and enjoyable. We would recommend this dealer without hesitation.

Jennifer Hormell, Mercedes-Benz of Chesterfield

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