Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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This is the second time I have ordered a new Motability car from JCT600 Wakefield, the reason for my return was the excellent service I received the first time and I have to say I was not disappointed on my return. The staff are friendly, courteous, knowledgeable and very helpful. James Courtney the Motability manager is an absolute star. Well done JCT600, I am again a very satisfied customer.

Chris Taylor, Volkswagen Wakefield

Thank you again Steven for the excellent service which you have provided yet again. Before moving North I decided that I would change my car just once more, so who do I ring? Steven Burt. He's a great person and I knew I could trust his expertise in recommending my next purchase. Keep hold of this guy - he is a TREASURE.

Susan Irving, Volkswagen Bradford

I am very pleased with my experience at JCT600, Steve has bent over backwards to help me in every way possible. I will definitely be returning. 

Sam Sowerbutts, SEAT Bradford

This is my second Mercedes-Benz that I have bought new. We met Mark Wardman at the VIP event and he was genuinely helpful. He assured my wife that investing in a second Mercedes had a lot of advantages. He was excellent; we both enjoyed the whole experience. When Greg Robinson the general sales manager met us to check that to see if everything was in order, it was very comforting. I was very pleased with the entire experience from attending the VIP day to driving away in an entirely different model C180 to a GLA200. Both are great cars and we enjoy having something totally different. Thank you Mark, for helping me get the vehicle I wanted.

Philip Bradley, Mercedes-Benz of York

I bought a "Mii by Mango" from JCT600 Menston. Received 5-Star service from Sales Executive Jonathan Wensley, A great car at a great price! 

Steve McKinlay, SEAT Menston

From the moment I entered the dealership, I had such a warm welcome from all the members of staff. They were extremely helpful in every area of the car ordering process. I have been kept updated throughout the process, and I am yet to receive my new B200d AMG Line, which I am so looking forward to the collection day ahead. A big thank you Christian for your help you have given so far, and again, I look forward to seeing you on my pick up day...! And some of your delicious biscuits too!

Scott Ryan, Mercedes-Benz of Chesterfield

I have recently purchased an E-class cabriolet and I would like to say how impressed I was with the sales executive Aubrey who dealt with me. He is an asset to your organisation.

Richard Leigh, Mercedes-Benz of Doncaster

Just bought my brand new MINI and had it handed over to me today. Just wanted to say what a pleasure it's been dealing with your team. Every one of them has been fantastic and offered a brilliant service from the start. Could you please pass on particular thanks to Kas who I've dealt with and has handed over the vehicle to me today - he's been brilliant, knowledgeable, friendly and a definite credit to your team, he really is. Thank you.

Sam Ward, MINI Bradford

Excellent! Everything was explained, and my requirements were considered above all else. Richard and the team are a credit to JCT600 Mercedes-Benz.

Margaret Parry, Mercedes-Benz of Harrogate

David has helped us through the process of changing our car so efficiently and with excellent customer service. At no time did we feel under any pressure and throughout the stages David checked our understanding and that we were happy with the process. He has put my mind at rest and talked me through the additional benefits that are on offer and which suit my needs, we opted for the tyre cover based on my past experiences. Thanks David for all your help, a great ambassador for the Volkswagen brand and JCT600.

Caroline Daniel, Volkswagen Sheffield

Went with our daughter first to discuss buying a MINI, not once did we feel she was under any pressure to sign on the dotted line to avoid missing out on any offers. Kas and Debbie did everything they could to ensure she had the best deal at the price she could afford. They did their best to ensure she got the car she wanted. We then went back with her to pick up her new MINI and just wanted to say a very BIG thank you to Kas, Debbie and all the team for making this occasion extra special for Lily who was surprised and delighted with the little extras, such as the flowers and ribbon. Once again thank you to everyone for making our daughter very happy.

Mum and dad of Lily, MINI Bradford

We would like to thank Alex Mills from Boston Audi for his professional, courteous and down to earth approach on the selling and buying off our Audi A4. Boston Audi are a pleasure to deal with and a credit to JCT600, keep up the good work!

Nigel Blakey, Audi Boston

I was delighted with the service I received when I went to purchase my new car. There was no pressure and no hard sell. I had a lovely sales executive called Charlotte who kept in contact with me before and after the sale. I have already told all my colleague's how good the service was. I was never rushed, when I picked up my car it was all explained and I was shown how everything worked. I am highly delighted.

Susan Powee, SEAT Menston

There are not enough words to express how fantastic Nick Randle has been throughout the whole process of me getting my new car. The whole experience was exceptional, and the icing on the cake was receiving my vehicle. When we saw our name printed on the stand and our car came up on the lift, I nearly cried with how special it made us feel. I would recommend JCT600 and in particular Nick for the exceptional service we received. I must point out that we were originally looking at a KIA but it was nick and the service we received that swayed us towards an Audi. Thanks. 

Marie Hunter, Audi Sheffield

The best dealership ever...Fantastic customer service, especially from the sales executive James.

Eliot, Volkswagen Wakefield

I recently visited JCT600 Sheffield and was shocked at how good the service was. All members of staff were welcoming, polite and helped me with choosing the right car. I'd like to thank my sales executive Nick Randle for the help he gave me. I will be recommending you to friends and family, the service was exceptional and I look forward to dealing with JCT600 in the future.

Corey Robertson, Audi Sheffield

Brilliant sales service from both Jamie Cundy and Martin Henman who have made buying our first ever brand new Mercedes an absolute pleasure. 

Mr & Mrs Spenceley, Mercedes-Benz of Chesterfield

We have just collected car number five from Craig Merifield (Mezza) and once again the experience was a pleasure. We are always made to feel welcome and nothing is too much trouble. Thank You to all at JCT600 Volkswagen Bradford. 

Rebeka Connolly, Volkswagen Bradford

I was really pleased with the help and support given to me by everyone at Lincoln Audi. They were super helpful and gave very genuine advice whether they got the sale from me or not. Johnny T was particularly great at helping me out with decisions and was always contactable at any time I had a query! I've not experienced customer service as good from other brand dealerships, so well done Audi, and thank you.

Suzanne Reid, Audi Lincoln

Excellent service from start to finish – and special praise to Michael Chang!

Paul Stocks, Volkswagen Bradford

What a fantastic experience from start to finish in helping my mother change her car. From the initial telephone query to collecting the nearly new vehicle the process could not have been easier. All staff were very friendly, helpful and supportive. Lee Chadwick our sales executive went the extra mile to ensure my mother was completely satisfied. He took time to listen to her needs and explain all the feature of the vehicle we were purchasing cannot recommend highly enough.

Alison Holmes, SEAT Sheffield

I have been delighted with all the help and advice I have been given by your sales team, especially David Howley-Oates. Cannot praise them highly enough and have recommended them to my brother who is also interested in another Volkswagen in the near future.

Fay Fearon, Volkswagen Sheffield

I recently visited Boston Audi after seeing a car on the JCT600 website; I was greeted by Jack Warren, who was excellent. He understood me and my family’s needs and catered his approach to us, he was friendly, great with my son and very informative. If any of my friends and family are looking for an Audi I would 100% recommend him. He is a credit to JCT600 and to Audi as a whole. Thanks so much Jack.

Nick Hudson, Audi Boston

Purchased my second A1 from Audi Lincoln, which is a very busy showroom. The whole team from the start through to after sales care are excellent and very professional. Thank you!

Helen Hicken, Audi Lincoln

I recently brought a vehicle from Boston Audi and the service was outstanding. From the minute we walked into the showroom to the minute the vehicle was delivered, there were no issues at all. Previous experiences have taught me that there is usually some pain involved somewhere when buying a new car but this was a totally painless experience. The Sales executive Carl was most accommodating and ultimately it was his helpful manner that secured the sale. The car arrived in immaculate condition and I couldn’t be more pleased with my purchase. Nothing was too much trouble for the team. I normally leave car dealers in turmoil but everyone there made me feel reassured and welcome throughout the entire process. I will return to Boston Audi when the time comes. Huge thanks to Carl and the team.

Dave Breeds, Audi Boston

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