Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

Submit Feedback

I would just like to thank Kevin for the good customer service he provided. He made me feel comfortable while I was looking for the car I wanted, I never felt pressured and definitely would come back to purchase my next vehicle.

Simon Lewis, Mercedes-Benz of Sheffield

Excellent service by all concerned. I could not have asked for more.

Chris Jones, Volkswagen Bradford

I went into Volkswagen Bradford looking for a good deal on a decent car...was looked after by James Bell who sat down and asked me what I was looking for. Straight away I got an excellent Volkswagen Golf R within my budget and the car exceeded my expectations. Thanks to James and his manager Adam Stourton who sorted me out an excellent deal on my new motor...great service and experience at JCT600 Volkswagen I would definitely recommend them to family and friends. Thanks Jamie, I’m loving my new car it's awesome!

Faruk Miah, Volkswagen Bradford

Amazing customer service from Helen from start to finish. I’m so happy with my new car, no stress, hassle free and I felt welcomed to SEAT. I love the new car and would like to thank everyone at SEAT Sheffield for helping me.

Jack Bray, SEAT Sheffield

John has been great, very helpful! Nothing has been too much trouble, he has responded to emails very quickly! We will recommend JCT600 and be back in the future!

Lisa Fielding, Priceright Rawdon

I am happy with the car, the sales executive Scott Ward was very helpful and all the questions were answered. I’m happy to recommend JCT600 to friends and family! 

Narayana Lingolu, BMW Bradford

My wife and I have enjoyed our Audi experience. It has been professional and well conducted from the very start. I would particularly like to mention Jake Fisher at Audi Lincoln who kept us well-informed and provided a trouble-free experience both before and after receiving our new Motability vehicle. Thank you Jake!

Peter, Audi Lincoln

After arranging to meet the sales executive David Longward the whole process from start to finish went very well. David relayed information to me regarding my purchase on a daily basis until collection. The controls of my new vehicle were explained, mobile phone paired, ready for the open road. Very professional service and I have recommended the dealership to work colleagues. Many thanks.

David Coope, Mazda Bradford

Very positive, new sales executive Jordan first greeted us, very polite, professional, courteous and explained that he was new to the role. Jordan introduced us to Dean who was a pleasure to deal with. I went through the standard negotiating and concluded more or less a deal which was finalised after meeting Dave. To conclude if I were to rate my experience out of 5 stars I would award your team at Audi Doncaster '5'. Overall a very pleasant experience, I’m happy with my new car, happy with the deal and couldn't ask for more. I will definitely look to speak with JCT600 Audi Doncaster when I look to change next...

Martin Denton, Audi Doncaster

I purchased a new Audi A6 from York Audi. I would just like to thank Alex Melville for making the process so easy and stress free. Everyone I met from first walking into the showroom to when I collected the car treated me with a friendly but professional attitude, so refreshing to encounter this from a very busy showroom. This was my first brand new car, but my third Audi, and I will definitely recommend York Audi and especially Alex Melville, to anyone who wants to change their car.

Giles Lee, Audi York

I have just taken delivery of my new SEAT Leon Titanium and I am delighted. I live in Surrey but was talking with John in Leeds. It is a big decision to buy a new car but John could not have been more helpful. I had decided which model I was after and I trusted that the car John was suggesting would not disappoint me - it didn't. Having made the decision, the whole process went smoothly. Yesterday, my new car was delivered to my door by Wayne. He handed over the car and was patient and methodical in explaining all of the wonderful features that the car has! I would urge anyone considering buying a car, to contact JCT600 as they are all professional, helpful and honest. The distance between me and the garage is not an issue and when the time comes, I will not hesitate to go back to JCT600 to help me once again. Thank you!

Jenny Carson, Priceright Rawdon

I received 1st class treatment by Dean Garvey and his team at JCT600 Doncaster Audi. I would highly recommend their services. 

Jon Hackett, Audi Doncaster

Excellent service from start to finish at Vauxhall Shipley. Graham was very helpful and polite. He listened to our needs, made recommendations and sorted out the most fantastic deal for us. We are extremely happy with our new car and thanks to Graham the whole process was made quick and easy. I would definitely recommend JCT600 Vauxhall Shipley.

Nicola Francis, Vauxhall Shipley

PriceRight Rawdon was recommended to me by friends because of the high level of service they received. I was not disappointed when coming to the dealership. John was very helpful and professional throughout my car buying progess. I was very happy with the whole process and would gladly recommend anyone to come here. 

Jack Sutton, Priceright Rawdon

When I first walked into Audi Hull I was pleasantly greeted by the members of staff here, they were very polite and thoughtful about me and my views towards buying an Audi. I then got passed on to a gentlemen named Errol who was extremely polite and very good at finding me the right car that suited me best for my taste in style and my commitment towards my job. Everything went as smoothly as it could have gone, I have had quite a bit of experience with Vauxhall and Volkswagen sales executives and Errol is by far the best I have had. I have nothing to complain about what so ever towards Errol or JCT600 Audi Hull.

Matthew Aitken, Audi Hull

An extremely friendly and professional service from all at JCT600, Russell Seggar made the whole experience of buying my car easy and a pleasure. Nothing was too much trouble. A courtesy after sales call was the icing on the cake.

Angela Hudson, Volkswagen Sheffield

I dealt with Luke Pickering who sold me my new Mercedes-Benz A-class. He was extremely welcoming, friendly and well informed. He made the whole process easy, and personable. Very good service, Thanks Luke! 

Clare Levison, Mercedes-Benz of Harrogate

Just picked up our Audi Q3 and what fabulous service we have had from Rob Hart at Audi Hull. He made everything so easy for us. Had to change to automatic through illness and he went out of his way to help find us the right car, he is a credit to your company.

Helen Wattam, Audi Hull

I just wanted to say thank you for the treatment I received at the Rotherham branch when I arranged my new car. James Templeton was friendly, and nothing was too much trouble. He made buying the car, enjoyable and a fun experience.

Rebecca, Volkswagen Rotherham

I bought my new Audi a week ago, I'm very happy with it and impressed with the attentive service provided. Excellent service from start to finish and I would definitely recommend and buy again in the future.

Daniel Firth, Audi Grimsby

The service was excellent! Charlotte and Johnathan were very helpful. They were both friendly and knowledgeable about the car. I definitely will recommend SEAT Menston to my friends. I'm very happy with my new SEAT Ibiza FR. In fact I wouldn't buy any other cars accept SEAT. It has great visibility and driving is so smooth. I love it. Thank you for giving me the chance to own brand new SEAT. Much Appreciated! 

Sam Wilkinson, SEAT Menston

10/10 for outstanding customer service and after care. John helped me to find the right priced car to suit my needs. John went above and beyond my expectations of what I’d expect from a car dealer. John found me an Audi A1, I am very happy about the deal and overall package that my new car has come with. I feel like I have been well and truly looked after from start to finish. The coffee is very good too. Thank you.

Carly Byron, Priceright Rawdon

Dealt with Mike James and he delivered excellent customer service. Nothing was too much trouble and kept in touch after I picked up the car to make sure I was ok. Great car, good deal overall very happy with the service I received and would highly recommend. 

Tony Clark, Audi Hull

I am writing with regards to the new car that I took ownership of on Friday 30th September. My last car had to have a new multi-media screen fitted and I was given a courtesy car for the day. I liked the car very much so when I brought it back the next day, I mentioned it to Porsche and said I would be interested in seeing if I could purchase one with exactly the same specification. Porsche then asked Ashley Jessop to speak with me and he put some figures together for me to look at. We came back a few days later to see Ashley, together with Peter Robertson we worked out a deal. The way that Ashley and Peter worked with us to sort the figures was great, and so we decided to purchase the car! The customer service has been excellent; I needed to sign some more paperwork last Sunday and had to bring my nieces with me. They were very impressed; they loved the hot chocolate and Wi-Fi which made it easier for me when sorting the paperwork with Peter! I collected my new car yesterday and it was a brilliant experience, even the lady who meets you at the door was as excited as I was for me to get my new car. Credit where it is due, everyone worked so well together, Ashley has been fantastic in sorting everything out - down to the smallest detail. Nothing was too much trouble; he even made sure Spotify was all set up for me! Please pass on my thanks and appreciation to all involved, the customer service was excellent, a great experience all round. 

Vanya Cavender, Volkswagen Bradford

I have just purchased a SEAT Ibiza SE Tec. From start to finish, the whole experience has been great fun and really enjoyable. Jim went out of his way to explain all the options available, sharing his extensive knowledge with humour and attention to detail. Nothing was too much trouble and I was under no pressure to make any decisions. The showroom is particularly welcoming and all colleagues were really friendly and helpful. I received a really warm welcome from Zoe and Jonny when I arrived, and communication throughout the process was excellent and personalised. Thanks to Jim, I know I have the right car for me and feel confident in understanding the features my new Ibiza has. Thank you!

Lisa Madden, SEAT Menston

Official Authorised Centres for 18 Manufacturers

Trusted by the world's best manufacturers for over 70 years

Independently owned family business