My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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Audi Grimsby, and in particular sales executive, David Nichols, with whom I am more than extremely satisfied with his very personal service in the purchase and delivery of my new Audi Q3 Quattro. Nothing has been too much trouble and he has kept me well informed of progress with my vehicle at all stages, from ordering to delivery. The Q3 is actually my 3rd car from the Grimsby dealership, and through Dave, and would have no hesitation in recommending both to anybody looking for a great deal and service.

Andy Saville, Audi Grimsby

Brilliant service and help from Mr Chang at Volkswagen in getting my car and getting everything sorted with it, recommended him and everyone else at Volkswagen to people who are looking for their first car.

Jordan Ghani, Volkswagen Bradford

Picked my new motability car up today, and what a pleasure Roger Brockelsby was to deal with. Never in my life have I been treated like someone so special, and I think my wife wants to adopt him! Absolutely 5 star - Thank you.

Roy Greenwood, Peugeot Hull

I have had extremely good service from Steve Thompson and all at JCT600. I have been very well looked after. 

Pamela Dennison, Volkswagen Bradford

The BMW JCT600 branch at Bradford were absolutely exemplary in the work carried out, but more importantly in how they handled the communications. Thanks to Will and team.

John Gibson, BMW Bradford

Due to unforeseen circumstances after 2 months of having my previous Polo SE I found myself needing a new car. I spoke to James online and he called me straight away, that evening I came down to see him and he sorted me out a new deal on a brand new polo, which was available within the week. James has been brilliant and really helpful, he has provided me with updates throughout the week. I am extremely happy with the service he has provided. 

Emily, Volkswagen Bradford

The team at Bradford MINI (Debbie & Muz) made my experience of buying a new MINI a great one! From the original request in which I was called back within 30 minutes, to smoothly arranging my part exchange / finances and answering any questions I had. They went the extra mile and explained everything clearly and thoroughly which made it an enjoyable experience - which it should be! Everything has happened just as they explained so its been such a smooth process - with nothing for me to worry about as it's clear its in their more than capable hands. Thanks again and I wouldn't hesitate in recommending you to others. MASSIVE THANK YOU!

Vicky Hawksworth, MINI Bradford

Very happy with the service, and everything Ashley has done has been great. Great performance and excellent communication, will recommend to my friends and family, or anyone who needs a car I will recommend Ashley! 

Musa Sheriff, Volkswagen Bradford

I am very content with the level of customer service I have received. I found that the sale consultant I was dealing with (Imran) was very helpful and worked around my desires as well as answered all questions in a positive and efficient manner. I will be recommending many of my friends and family!

Raza Hussain, Mercedes-Benz of Chesterfield

Love the car and very happy with customer service. However the first payment went out without letting me know (I was told I would get an email detailing my payment schedule which would state the date for the monthly payments). Not a big problem but it might be for someone else. Otherwise fantastic customer service from Joel and the car is brilliant, our third golf (MK3, MK5 and now a MK7) and definitely not our last.

Lucy Wild, Volkswagen York

Thank you so much to Thomas Pratt for all your help and guidance in helping us choose our new car, we love it. 

Tracy Green, Audi Grimsby

Just picked my new Polo up from JCT600 Bradford - outstanding customer service from Trevor Goodman & the Business Team there. Gwyneth I must also mention in particular, as she gave us a great welcome - professional service with a smile! Our excellent customer experience of buying our second Polo now with Trevor, was taken seriously and he was professional throughout, as well as being very friendly - a great character! We shall definitely return as Trevor & colleagues went "the extra mile". Thanks, Jane (Barbara)!

Barbara Jane Wood, Volkswagen Bradford

We have again enjoyed excellent service buying our new Audi Q5 from Dave Nichols at Grimsby Audi. Although there was a lengthy delay with delivery of the car, he kept me fully up to date with what was happening and even arranged use of an alternative car while we were waiting. Nothing was too much trouble. I would thoroughly recommend Dave and all the staff at Audi Grimsby to anyone. 

Brain Tynan, Audi Grimsby

Lovely branch. Very relaxed atmosphere and professional service. Visited twice and it has been a positive experience. I live in Ripon so it is not exactly near but the service is completely worth the journey. 

Emma McAra, Peugeot Menston

We picked up our brand new Alhambra Connect today, and the experience has been phenomenal. For my wife, kids and I, arriving at the dealership to find our new car waiting for us in the showroom under wraps and with our own sign was a real high point, but the celebrity treatment has followed right through the requirements and purchase process, with fancy coffees, helpful advice and responsive service throughout.

We really appreciated how Kirsty Fletcher at SEAT Sheffield and the dealership worked hard to get us a car in the tight timescale we needed within the price range we set.

Thanks Kirsty and Andrew, and all the team at SEAT Sheffield. See you again soon!

Phil Bool, SEAT Sheffield

Great service. Staff friendly and helpful.

Jo Butt, SEAT Bradford

We picked up our brand new Peugeot 208 GT Line and we love it. Carl Middleton at JCT600 Peugeot Hull arranged everything for us, a great deal and a fantastic experience.

Martin Hartley, Peugeot Hull

I have had a fantastic experience buying my new car from Michael. He kept me fully up to date with what was happening and went through everything quickly and efficiently. Michael fully explained the features of the car and additional products, and was friendly and honest. I would recommend him and all at JCT600 Vauxhall Shipley to anyone!

Gemma Hartley, Vauxhall Shipley

Excellent service, came for a look round and bought a car! Imran was a pleasure to deal with and will recommend the dealership to family & friends.

Janet Rushforth, Mercedes-Benz of Chesterfield

Brilliant service from Richard, delighted with every aspect from my initial visit through to the collection of my VW Amarok. First Class!

Phil Bowyer, Volkswagen Van Centre Hull

Jamie was excellent throughout my visit, he really made my experience comfortable and I feel like he 100% influenced my decision on wanting to buy a Mercedes Benz. I will be coming back to purchase from Jamie. Thank you!

Ethan, Mercedes-Benz of Chesterfield

Great service, Very informative. Great buying experience. I found Imran to be very pleasant to deal with.

Jay Allfree, Mercedes-Benz of Chesterfield

Very responsive, flexible and customer focused. A pleasant experience that I would recommend to friends and relatives. I have no suggestions for improvement. Well done and thank you!

Robert Evans, Volkswagen Van Centre Hull

I have just collected my brand new Polo and could not have been more delighted! Your team of Trevor Goodman and James Mallinson certainly know how to exceed any expectations I had of good customer service. They are a credit to JCT600. Please thank them on my behalf.

Christopher McGee, Volkswagen Bradford

Great service from start to finish, well done Scott Campbell.

Martin Precious, Peugeot Hull

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