My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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Hope you had a good bank holiday weekend! I just wanted to drop you a message to thank you for your help. I’m now a proud owner of a new car! The level of service from VW Bradford was impeccable! Both Wayne Eastwood & Mark Storton we’re a pleasure to deal with and made the whole process a lot easier. Please can you pass my feedback on. Thanks again and have a good day!

Gareth Anderson, Volkswagen Bradford

Today I took possession of a new VW up! my 4th VW from JCT600 York, I have dealt with Joel Ricketts when purchasing my last 3 and I can only say I have had gold standard treatment from this young man, he is a credit to your company. He kept us updated at all times with the progress of our journey from ordering the car to it being delivered, and nothing was ever too much trouble. He completely ensured any concerns were dealt with in such a professional manner. My husband has also recently purchased a Polo again thanks to Joel. We would not hesitate as a family to recommend JCT 600 York to our friends and family and that is totally down to Joel. If you have an employee of the month then he should be nominated. 

Amanda Ward, Volkswagen York

Lee was incredibly great, not pushy and for going the extra mile to show us and guide us through the whole process. We really do appreciate it! Thanks also for the very lovely gifts! Sam loves the aeroplane and trucks! 

Helen Tate, Volkswagen Hull

I would like to congratulate Vauxhall Bradford for employing such a wonderful customer focused employee - Joe Robinson. From the very first minute we met he was friendly, polite and very helpful. I was nervous about going for my test drive as I didn't know the area and was in a strange car but Joe put me at such ease that my nerves disappeared and left me to thoroughly enjoy my first time driving experience (in what is now my new car!). He intuitively knew when to leave my husband and I alone to talk and discuss things, giving us the space to not feel under pressure which was so refreshing. These things along with Joe's friendly nature, car knowledge and follow up call made me feel very valued as a customer which is sadly very rare these days. I would appreciate if Joe Robinson could be acknowledged in some way and as I believe he gave first class customer service. I am continuing to show off my little Vauxhall Adam with pride and will recommend this garage to everyone I know.

Julie Boucher, Vauxhall Bradford

This was my first visit to Audi in Grimsby, I went there to view cars on the Motibility scheme. I was shown the cars by Daniel Brummer and he and all the staff were helpful and friendly, everyone made my son and myself feel relaxed and everything was explained to us completely, we were not rushed into a decision as to which car to choose. When we came to take delivery of the car I felt like royalty and I would recommend them to friends who want a new or second hand car.

Betty Steptoe, Audi Grimsby

Could not of asked for better service than I received from Ashley Jessop at Bradford. Very informative and was easily contactable 24/7 which was a huge bonus as I work until late every day and found it hard to speak during the working day. I would recommend Ashley to all my friends and family, as he is a huge asset to your company and Volkswagen - I am one extremely satisfied customer! 

Micheal Rayner, Volkswagen Bradford

I never knew buying a car could be so easy - very professional and enjoyable experience.

Thanks to Ben and Dave - extremely polite and helpful

Thank you!

Lisa Hargreaves, Audi Boston

I recently purchased an Audi A1 sport from Lee Jones at Audi Grimsby and I couldn't thank him enough for his amazing service! From inquiring about the car right through to the after sale Lee has gone above and beyond for me ensuring that I receive the best service possible. A big credit to the company! 

Kayleigh Gale, Audi Grimsby

I was so happy with the service Johnathon gave us when we purchased a new car for our daughter that I have bought a brand new car myself. Fantastic all round... love my new Leon FR...thank you Johnathon.

Lindsey Harps, SEAT Menston

Great service, Mark kept in touch with me with regards to up dates etc. No pushy sales - friendly approach!! Pleased with outcome would return!!

Sarah Morley, Volkswagen Sheffield

First class, been looked after, very professional and can not fault the buying experience. Imran was the best.

Paul Sills, Mercedes-Benz of Chesterfield

We recently purchased a Corsa Energy A/C. Our salesman was a young man called Lupton Brooks who dealt with all our questions and queries in an efficient and non-pushy manner. He obtained what we thought was a good deal and he was a delight to deal with from us walking into the showroom to us driving away in our new car. Thanks Lupton.

Linda Blay & Gordon Simpson, Vauxhall Bradford

I can honestly say that Lee from JCT600 Audi Grimsby is a gem. Fantastic customer service and I would definitely recommend people to speak to lee to buy an Audi. Even though we had a little moment over the phone I would still say he is a great bloke, a true professional and I drove away with a smile on my face and satisfied with his service provided. Thanks Lee.

Amir Rifaqat, Audi Grimsby

Very good service from Imran. Car collection experience today was excellent. Thanks for looking after us so well.

Ian Shepherd, Mercedes-Benz of Chesterfield

Chris Noble was extremely helpful and provided a great customer service. I was looking for a small car that would be ideal for day to day travel. The help and advice given has led me to buy a car that I am very pleased about. I would recommend this dealership to others. Many thanks.

Chani Bhabra, SEAT Bradford

Excellent service from start to finish. Ben Bracewell really looked after me and made it a very easy process. Definitely will be recommending Boston Audi!

Chloe, Audi Boston

James, Pete and Alex were absolutely brilliant. They knew exactly what we wanted and listened to everything we said. I felt very comfortable in there presence and they made the process very quick, easy and comfortable. We went looking for a car on the Saturday, had a test drive the same day and picked the car up Tuesday morning. Great prices and great service, I couldn't ask for more. 

Sarah Stewart, Kia Castleford

At the end of March we ordered a new Golf From Chris Peck at Newark. We were very impressed by the way we were treated, from walking into the showroom to leaving with our new car, nothing was too much trouble. Whilst there we mentioned my car was rather old and tired and he suggested the UP might be right for my needs and after taking me for a test drive and explaining it all to me we agreed. Once again it was a very positive experience, we were thoroughly looked after by Chris. (The coffee and biscuits are rather good too!!!) We wouldn't hesitate in recommending Chris and the garage to others. 

Lynne Wright, Volkswagen Newark

Chris Noble was very attentive throughout the sales process and worked his absolute hardest to ensure a deal could be done. 

I'm sure that if Chris wasn't the sales representative on the day I may never have purchased this car. 

Frazer Bradburn, SEAT Bradford

Great experience from start to finish with Kym Smith and Duncan Hardy at VW Wakefield. They made the car buying process stress free and really looked after me!

Tim Housam, Volkswagen Wakefield

Always a first class service from Matthew Stocker. Friendly and supportive.

Paul Bulmer, Volkswagen Hull

I have just taken delivery of a Vauxhall Astra SRI from Vauxhall Bradford. It was a pleasure to be a customer thanks to Joe Robinson who looked after me from start to finish. He makes a cracking cup of tea too. Thanks again.

Adrian Pinchess, Vauxhall Bradford

I wish to congratulate JCT600 VW Bradford on the excellent service I received. From the telephone call when I booked the Tiguan in with Portia - she was fantastic, attentive and understood my issues of getting to the dealership. She arranged for Trevor to collect & deliver the car. Portia & Trevor are an asset to your company and you should be proud of them.

Sarah Hick, Volkswagen Bradford

I would just like to say a big thank you to Cristian bell for excellent customer service. I set out to buy a used 2008 but ended up with a brand new 2008, same model, same colour, zero miles and for the same price. He even brought the car over to Castleford for me to collect! I still cant believe my luck, thank you very much and well done JCT600 Peugeot Bradford. 

John Ward, Peugeot Bradford

Initially just inquiring about information on an A1, we found Dan Willard to be extremely personable and accommodating (and ended up coming back the following day to talk in more detail). Dan was very patient and thorough ensuring that we got the car we wanted with the best possible deal for us. Throughout the experience, Dan's communication kept us well informed right up to the handover. 

Emily Lillington, Audi Boston

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