My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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I found Jake and all the rest of the team very helpful, they provided us with outstanding service. We have found JCT600 to be helpful on every occasion that we have needed their assistance and expertise. The car has been well maintained and faultless for the three year lease period.

J&D Rhodes, Peugeot Bradford

Just about to take delivery of my second Mercedes-Benz. Excellent customer service from Alan Hayes as always. He’s a pleasure to deal with and we have recommended him to our friends.

Frances Askham, Mercedes-Benz of Sheffield

Excellent service from Simon Haddow. I could not have wished for better customer care.

Gail Atkinson, MINI Bradford

Very satisfied with the overall experience from start to finish. Bought my first car here, this is my second and I would definitely come back again. Great service!

Liam Warsop, Volkswagen Sheffield

Thanks David for all your help with the purchase of my new car. Excellent service, thanks Carl, I will definitely recommend you if the chance arises.

Carl Kershaw, Volkswagen Sheffield

Steve Thompson was an absolute pleasure to deal with. Nothing was too much trouble and made the transaction painlessly easy. Thank you to all at JCT600 Volkswagen for a fantastic experience.

Robert Sanderson, Volkswagen Bradford

I am very much satisfied with the service provided by Michael Bell and Gary. Both are very helpful to choose the right car as per our needs.

Usman Naeem, Vauxhall Bradford

I've purchased two vehicles this month from Liam Hudson, the service was impeccable. All my questions were answered and the car was delivered on time in perfect condition. I will certainly be recommending Liam Hudson and JCT600 Mercedes Benz of Sheffield to my friends and family.

Louise Wallis, Mercedes-Benz of Sheffield

I have just bought a SL350 and I have been dealing with Charlotte, I wanted to give some feedback as without a doubt this has been my best experience ever in buying a car. Charlotte was exceptionally helpful friendly and professional, let me drive on the roads I wanted, explained the car well and was just very natural so I felt at ease, I would highly recommend the dealership and in particular Charlotte she is a credit to you!

Carl Slater, Mercedes-Benz of Sheffield

I couldn't be happier with my new car; Steve and Matt have helped me out above and beyond. They got everything sorted sooner and better than expected. Massive thank you for getting this all sorted for me!

Keeley Lautman, SEAT Bradford

What an excellent experience, from the free recall from Deborah through to the purchase parts from Darren. They never fail to give good service. 

Ian Pepper, Volkswagen Rotherham

I have found the service received by all the staff at the dealership to be most efficient and exceptionally professional. We dealt closely with Charlotte Easton and her approach to customer service was impeccable. She met all my demands on what I expected from the car and made the process of purchasing the car exceptionally easy. I would have no hesitation in recommending the dealership or Charlotte to any of my friends or colleagues.

Rich Brogden, Mercedes-Benz of Sheffield

A big thank you to Kevin Rhodes and Chris Wilkinson from Mercedes-Benz of Doncaster. They pulled out all the stops to get my brand new GLA ready in only 2 days! I am very pleased with the car and the service I received. Thank you!

Julie Smith, Mercedes-Benz of Sheffield

I recently purchased an AMG C63s coupe from Mercedes-Benz of Sheffield, this is my first experience of Mercedes and I have to say the customer service has been superb, in particular the attention given by the sales assistant Hassan who helped me throughout the whole process from initial enquiry to the hand over. I am sure I will be returning in the near future for an upgrade to the AMG GTs!!!

Darren Bland, Mercedes-Benz of Sheffield

There's a reason I've just bought another car from JCT600 and that's the quality of car, the fantastic warranty and brilliant customer service. Shaun Reynolds was brilliant from start to finish. He was extremely helpful, always available to answer any questions even when you have left the showroom. Thank you JCT600 for making it another great experience!

Shane Rex, Peugeot Bradford

Very good experience, extremely pleased with how quick David managed to sort it all out, very welcoming and trustworthy.

Liam Hodgson, Volkswagen Sheffield

I have just collected my new Seat Ateca and wanted to say what a positive experience I had from the moment I first walked into the showroom. Tom Wilson, who handled my purchase, was very friendly and professional throughout and most importantly kept in contact with me throughout the ordering and delivery process. I would certainly recommend you on the basis of my experience.

Richard Clark, SEAT Bradford

Buying a new car has never been so stress free. David Nichols at Grimsby Audi was extremely helpful and kept me updated every step of the way, especially given the fact that I don't live locally. Fantastic service thank you David and all at JCT600. 

Jemma Day, Audi Grimsby

I recently purchased a Caddy Van from the Van Centre in York. As we did not want to drive up to the dealership the whole purchasing transaction was sorted out via phone, email and video by Graham Wimborne - in very quick time. Excellent service.

H Mitchell, Volkswagen Van Centre York

I cannot speak highly enough of my experience with all members of the Audi Sheffield Team. Very professional, efficient, and knowledgeable. I am extremely satisfied and love my new car.

Carole Shelley, Audi Sheffield

Good experience. Mike made the whole process very easy and straight forward. I would definitely recommend.

Anne Low, Priceright Rawdon

Steve Thompson has kept me informed every step of the way regarding my new car purchase. I have had no problems with Steve and he has been most helpful, many thanks to all at JCT600 and the team.

Trevor Gooding, Volkswagen Bradford

I recently bought a new car from Steven Burt at the JCT600 branch in Bradford. Steven was most helpful, professional, honest and understanding. From start to finish he made the experience seamless, stress free and pleasant. I would definitely buy by next car from him.

Daxa Patel, Volkswagen Bradford

As soon as we stepped into the garage we received amazing service, the person who dealt with us was amazing. Nick Randel could not do enough for us, even when we had our car on order he emailed us afterwards, he did not just leave us to it. I am extremely happy with our service. I would like to take this opportunity to thank Nick for everything. I love our Audi Q3!

Vicky Smith, Audi Sheffield

Simply the best experience buying a car ever. Everyone was so friendly from Gwenda who greeted me to Craig who sold me the car . I will definitely recommend JCT 600 Volkswagen Bradford to all my friends and family.

Rebacca Hall, Volkswagen Bradford

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