Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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We are really happy with the service we received from Carl Middleton, the car and the package was great for us, perfect. Thanks Carl.

Chloe Naismith, Mercedes-Benz of York

Stress free from start to finish, explained in easy to understand terms - no jargon, no pushing. I received exactly what I wanted and I'm thrilled to bits with the service I've received and of course my new car!

Nicola Barker, Vauxhall Bradford

Would just like to say a massive thank you to Stewart Metcalf of Mercedes Benz Doncaster for my new A-class which I've just taken delivery of today. The service I received was absolutely fantastic and I would highly recommend to anyone. Doncaster Mercedes made me feel very welcome and I can't thank you all enough from the management down. I Will definitely be buying my next car from you, thanks again!

Mrs bassindale, Mercedes-Benz of Doncaster

Very friendly service from Mike Smith who dealt with us, he was very helpful and honest.

Mark Whiteley, Volkswagen Sheffield

What an absolutely fantastic experience from start to finish. The sales man Andre was an absolute gent and made the experience a memorable one. I would 110% recommend Audi Hull. Fantastic staff and fantastic service, thanks guys!

Craig Mulvana, Audi Hull

We have just picked up our Mercedes C220 from Carl Middleton at Mercedes Benz of York, the experience from start to finish has been very smooth and Carl was very helpful.

Richard Horsman, Mercedes-Benz of York

I  dealt with Sherriden who was excellent from start to finish and knew the details of the car workings and systems thoroughly, it was a pleasure to do business with her. All the staff I came into contact with on the three occasions I visited the dealership were welcoming, cheerful and polite. They are a credit to the dealership. The premises were always welcoming and well maintained, including the waiting area where there was plenty of drinks available to suit all tastes. Well done JCT600.

John Roberts, Volkswagen Bradford

Excellent, professional, seamless service provided by all the staff but in particular Kevin Rhodes who made my customer experience second to non from the beginning to end. I collected my lovely new car today and he made me feel like a princess!

Emma Highfield, Mercedes-Benz of Sheffield

The service we have experienced at Mercedes Benz Chesterfield has been second to none, we cannot fault anything. A big thank you to Christian Greaves who has made us so welcome and been so patient with us. We would recommend you to anyone, thank you all once again...and we love the car!

Steven Wright, Mercedes-Benz of Chesterfield

The service we have experienced at Mercedes Benz Chesterfield has been second to non, we cannot fault anything. A big thank you to Christian Greaves who has made us feel so welcome and been so patient with us. We would recommend you to anyone, thank you all once again...And we love the car!

Steven Wright, Mercedes-Benz of Chesterfield

Russell has been extremely helpful throughout the whole process of buying my new car. He has given helpful and useful advice throughout and has made sure to keep in regular contact to update me on my new car. I have been made to feel very welcome and could not have asked for better customer service. Thanks!

Katherine Dobson, Volkswagen Sheffield

I've been really impressed with the level of service, attention to detail and the welcoming atmosphere I have experienced at JCT600. David, our sales executive, has been exceptionally professional and thoughtful throughout the purchase process. He and the wider team have also been kind and attentive to my family's needs. The purchase process has been very smooth and efficient, I look forward to enjoying my new car!

Caroline Wheatley, Volkswagen Sheffield

I was extremely impressed with our representative Steve who was extremely informative in regards to Motability and the product. He took the time to explain the benefits available to us which was beneficial as we had not had Motability before. We would highly recommend him and ultimately give the whole experience five stars!

Fiona MacDonald, SEAT Bradford

Thanks Dave Nichols for a great buying experience once again and for a seamless handover!

Andy Anderson, Audi Grimsby

I've just purchased a Golf from JCT600 and it was a pleasure from start to finish. Judy Anderson provided a first class service with a smile. I didn't feel under any pressure and ended up buying the perfect car at the right price. I would recommend JCT600 at Hull and in particular Judy, although I have to say that all the staff that spoke to me and helped me during the week leading up to picking up my car were friendly and approachable.

Adrian Daley, Volkswagen Hull

I felt comfortable and valued in all my dealings with JCT600 Menston from my first contact to my final purchase. As a woman on her own looking for a small and relatively inexpensive car - this was not something I had felt at other dealerships. I very much appreciated the caring service I received from both Jim and Derek.

Trudy Clarke, SEAT Menston

I just want to ensure that your members of staff get the appraisal that they deserve my vehicle was collected by a driver named Tony who was very polite courteous and handled the exchange of my vehicle very professionally. I also want to thank my service advisor Jonny whom was very clear and polite about my vehicle repairs and current condition, I also felt that he listened to what I had to say and he did not come across a pushy salesman - well done guys and I will be back!

Gemma, Volkswagen Bradford

Fantastic service and support from start to finish as expected, would recommend to anyone.

Mrs Vaines, Volkswagen Sheffield

This was our first visit to a JCT600 garage and we were immediately impressed. We were warmly welcomed by sales executive Joe Robinson who, during an unhurried test drive in a Vauxhall Adam told us all we needed to know about the car. His relaxed and professional manner gave us the confidence to know that our purchase was right for us. The matter of part-exchange, always a tricky matter, was dealt with calmly and sensibly with a fair deal the outcome. Joe came over as a completely nice person who wanted us to be totally happy with our purchase - very reassuring! Thank you again Joe and JCT600!

Denise Jackson, Vauxhall Bradford

The service I received was informed and delivered in a pleasant and clear manner. All questions answered, great service given by Russell.

Miss Farrow, Volkswagen Sheffield

We just wanted to thank Craig Merifield at Volkswagen Bradford, he always makes us feel so welcome and we will keep coming back in the future.

Joan & Peter Gowers, Volkswagen Bradford

Stephen Thompson was fantastic. I have had many a car from JCT600 and returning back to them is like returning to family friends. Jimmy Mallinson and Steve make me feel like royalty. Absolute pleasure to deal with and nothing is too much trouble. Here's to the next one.

Barry Parker, Volkswagen Bradford

Excellent service from Michael very pleased with the new motor.

John Naylor, Vauxhall Shipley

Excellent service from Imran and a good deal on my next car. Very happy customer.

Stephen Blunden, Mazda Leeds

I would just like to recognize the staff at your Newark branch and thank them for the great service I have received on my two visits. Each time I was greeted in a professional manner and everyone was so helpful - it is much appreciated!

Bryan Ashford, Volkswagen Newark

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