Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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I really enjoyed my experience here. I went in at first to enquire about a polo and ended up getting a new polo at a brilliant price! My sales consultant was called Abid and he gave me so much information as this was my first brand new car on finance and I was a bit nervous. He was very friendly and so helpful. I couldn't have asked for a better sales consultant and a better place to go to! I will definitely keep coming back to JCT600 and will be coming back to Wakefield to get my next new car in 4 years!

Rebecca Smith, Volkswagen Wakefield

Greg and the team at JCT600 Audi Doncaster have been a pleasure to deal with, no task too small (or too big). I would definitely recommend using this team to anyone who is looking for a new or used car! 

Daniel McLennan, Audi Doncaster

I bought a very nice 2015 Polo BlueGT. The sales executive David Howley-Oates was nice and welcoming. He was comfortable to be around and very knowledgeable about the car.

Liam Hodgson, Volkswagen Sheffield

I am very satisfied with the overall experience from start to finish. Big thanks to Mike Smith for his excellent care. Very good salesman thanks again. Thanks Ken also.

Izabela, Volkswagen Sheffield

Thanks to Chris Doughty for making the whole process simple, straight forward and for his total professionalism. You are a true gent and I absolutely love my new TT.

Caroline Illingworth, Audi Lincoln

Just would like to say a big thank you to Kevin Rhodes complete gentleman. Our car was late delivered by Mercedes-Benz but Kevin couldn't do enough, we sold our car and Mercedes organised a car for us free of charge till our new car arrived. I couldn't have asked for more as I was worried about depreciation of my vehicle but the worry was taken away by this gesture. Kevin phoned every other day to let me know the progression of my vehicle in production and the reasons why it was late. Great experience with the company buying my new GLC. I would just like to thank the team for making it a pleasure to buy a vehicle from you.

Andrew Peel, Mercedes-Benz of Sheffield

Helpful staff, clear communications, easy transaction and a great deal. Thanks very much. 

Allison Curtiss, BMW Bradford

Excellent service throughout from Dan Parker. I enjoyed the experience and cannot wait to get into my new car!

Matthew Cook, Mercedes-Benz of Chesterfield

Very satisfied with how quick the car was at the garage and all the staff we’re friendly. 

Margaret Carney, SEAT Bradford

A brilliant experience from my initial web enquiry to picking up the car. Our sales advisor, Kasim Dad, went out of his way to make us feel like valued customers. He insured the whole purchasing process was really special. Even though we live in Nottingham (we travelled to Bradford as the deal was so good) it was made clear to us that if we had any problems they would look after us. I can't praise Kas and his manager highly enough for their gold standard customer service. Thanks!

Martin and Tracey Webster, MINI Bradford

Steve was very helpful and everything was as it was explained. Very good.

Christopher Harrison, SEAT Bradford

Steve was very nice, caring and very helpful. 

Mohammed Munir, SEAT Bradford

Excellent Service. Steve was very friendly and obliging.

Pauline Smith, SEAT Bradford

I had a fantastic experience buying my new Mercedes-Benz from the team at Mercedes-Benz of Chesterfield. I dealt with Dan Parker and the service I received was second to none, all my needs were catered for quickly and efficiently. This means in a few years I will be coming back to chesterfield to buy another new Mercedes-Benz and hopefully be under Dan’s superb care again.

Harrison Shaw, Mercedes-Benz of Chesterfield

Many thanks to the staff at Newark Volkswagen who provided an excellent level of service at all times.

Rachael Carpenter, Volkswagen Newark

This has been my first visit to the Doncaster Audi showroom and it was a great experience. You have a first-rate Showroom Manager Dominic Sedgwick and Sales Executive James Bartle. Although we didn't meet James until we collected the car he did a great job in organising our purchase. Dominic dealt with us on our first visit and I would like to say he is probably the best person in car sales we have ever met. He was so friendly, professional, welcoming and a great character. Doncaster Audi is lucky to have him. I would recommend buying an Audi from the JCT600 Doncaster dealership. Thank you it is a great car I absolutely love it.

Andrea Brown, Audi Doncaster

I would just like to express my thanks to Helen at JCT600 Sheffield. We saw a car advertised that we were interested in but was unavailable to view on the day that we called in to the showroom. Helen spent a great deal of time with us showing us round vehicles and explaining products and services available to us. She was extremely professional and patient as we were very undecided customers! When we left, Helen offered to send us a video of the car we had intended to view. This was a great help, and other phone calls of help and advice from Helen allowed us to finally make a decision. We are very happy with our shiny new SEAT Leon FR and grateful for the customer service provided by Helen. Thank you!

Rachel Spray, SEAT Sheffield

I have nothing but praise for the way the exchange of my Tiguan went. Joe Tame kept me informed of progress and found answers to any queries I had. There was never any pressure for the sale and I am pleased with my purchase. I'm sure the after sales service will continue as per my previous experience.

Barrington Randle, Volkswagen Newark

In late July we bought our lovely 420d M sport from JCT600 Castleford. Many thanks to Gareth who couldn't have done more to help us with all the paperwork etc. The car was in pristine condition as described and beautifully presented, sitting by the front door on our arrival. We even got collected at the local train station by Gareth. I'd highly recommend this dealership and their ever helpful staff. Thanks again to Gareth. I will definitely be checking out their stock again when we decide to change cars.

Shane, Vauxhall Castleford

Went in on the off chance to purchase a nearly new Audi Q3. I spoke with your sales executive Michael James who put us totally at ease with our enquiry. Must say I spent 44 years in the motor Industry and I would have had no hesitation in employing this person please convey a special thanks to him on behalf of my wife and myself.

Peter Walker, Audi Hull

Excellent service from Steve Thompson, it was an absolute pleasure to have dealt with him. I would highly recommend and will use again. Thank you.

Craig Jennings, Volkswagen Bradford

100% satisfied, great service and friendly experienced staff. Steve was a pleasure to do business with. A big massive thank you. 

Derek Millican, SEAT Bradford

The fantastic service from James Bell and the team at Volkswagen Bradford made my car purchase a relaxed and easy experience. Having visited numerous other garages in the same time period, I can say, with confidence, that the service received here was the best. No hard sell, no patronising, just a friendly, personalised and professional service that was attentive enough without being too 'full on'. This experience made me feel more relaxed and supported to make decisions on the right vehicle for me, without the unnecessary pressure that I've experienced elsewhere. I would recommend JCT600 Volkswagen Bradford to friends and family having had a good experience. Thanks.

Lisa Clark, Volkswagen Bradford

Excellent and very professional service received. Our contact at the Rawdon facility John looked after my wife and I extremely well. We were made to feel at ease with what could have been a quite stressful time. The new car was very clean and we have enjoyed our first few days with it. Again thanks to John and the Rawdon team.

Brian Mallender, Priceright Rawdon

I would just like to say my experience purchasing my car with Jordan Blackwood was brilliant. I will certainly consider buying a car again from Mercedes-Benz of Sheffield.

John Loxley, Mercedes-Benz of Sheffield

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