My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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I've just bought a new Polo from JCT600 VW Bradford. Michael Chang was a helpful salesperson, with just the right balance of friendliness and respectfulness. He was able to pitch technical explanations at the right level, neither too technical nor too patronising. Since I bought the car he has promptly and cheerfully responded to my phone calls about details of the Sat Nav and the Infotainment system.
Gwenda Hudson has the perfect warm and considerate manner for a receptionist and kept me supplied with nice cups of tea. I'm not keen on your personalised videos as a means of communication, though it seems to be VW policy. They might be useful if they demonstrated something on the car, but if it's just the salesperson's talking head, I'd prefer an ordinary email.

Maggie, Volkswagen Bradford

Top marks, 10/10! Just bought an Audi A7 Sportback, a beauty in white, excellent service from start to finish. I'll not be looking anywhere else next time straight to Audi JCT600 Doncaster!

Ian Sykes, Audi Doncaster

Cannot fault the service I was given from Dennis at Volkswagen Hull. Also Jim & Ricky were both brilliant. I was always being updated about the progress regarding my car, everything ran very smoothly and Dennis especially was very informative. They couldn't do enough for me, were very genuine, helpful & made the whole experience feel very special. Truly very grateful and couldn't be happier. Thank you all very much for helping me with the purchase of my first ever brand new car! 

Amy, Volkswagen Hull

I recently bought a car from JCT600 Vauxhall in Shipley and dealt with Michael Gallagher. I would highly recommend him as he was very professional throughout the process and kept me up to date at all times. His extensive knowledge of a brand that he doesn't actually work for was excellent. He was able to tell me all the features about the car which really helped my decision making in purchasing the new vehicle. I will 100% come back and see Michael when I want to change my next car and I will be telling all my friends and family to come and see him!! Thanks again. 

Thomas Briggs, Vauxhall Shipley

Just bought a Volkswagen Polo from JCT600 Vauxhall in Bradford. Mr Lupton Brooks was our salesperson - what a guy, he was one of the nicest car salesmen I've ever met. He helped me through everything in a nice and friendly manner. Went out of his way to get me a stand for the Bluetooth screen and made me an extra set of plates for when I change over to my private registration. Top guy and a service second to none. I would definitely recommend to family and friends. Lupton if you're reading this I'd just like to say thank you!

Mukith Miah, Vauxhall Bradford

A massive thank you to Ryan Cuthbertson for his professionalism, helpful and courteous service. We are really happy with the service we received from all the staff.

V Colman, Audi York

The entire team were very helpful, especially Qasim Dad who helped us through the car buying process from start to finish, taking great care in helping us achieve what we wanted. The entire team seemed to be really positive and upbeat, making the process a lot more enjoyable. Thanks guys.

Edward Bevan, Peugeot Menston

I would just like to say a big thank you to Michael James from Audi Hull. He has been absolutely brilliant in dealing with my daughter Charlotte helping her find the car of her dreams. Where the local Audi garages here said there was no stock. He has dealt with everything very efficient and professional from start to finish with this new car purchase. Thank you Michael.

Sandra Taberham, Audi Hull

I would like to say thank you to the staff and manager at JCT600 Rawdon for the faultless service I have received. I was given a superb deal and was made to feel important and prioritised by several staff members. There was an issue with my CD player which was unforeseen and the staff provided a faultless service. I then had an issue with my window coming off the runner a month later. It was outside the technicians hours. A kind gentleman and the manager stored my car, had it repaired on the first available working day and returned my car to my home fully valeted. An excellent service. Thank you very very much!

Helen Lamb, Priceright Rawdon

A massive thank you to Dan Willard and Jason for their professional, helpful and courteous service. I'm really happy with the service we received from all the staff - lovely reception ladies too!

Dawn Foster, Audi Boston

From the first inquiry up to completion of the purchase Charlotte & the rest of the team were very professional. Would recommend this dealership.

Bill & Jose Thornett, Mercedes-Benz of Sheffield

Big thank you to Nathan Worth at your Sheffield dealership. From our first conversation to driving our new car away, he was always there at anytime to answer any questions we had. Nathan went above and beyond, and I look forward to doing business with Nathan again next time. 

Richerd Cartledge, Volkswagen Sheffield

I recently purchased a Volkswagen up! from the Bradford branch and dealt with a James Redman. I traveled from London which was a 3 hour journey and James was kind enough to pick me up from the station which I though was excellent customer service. He went out of his way for me as I didn't know the area at all. I previously had only been dealing with James via the telephone where he was very helpful, polite and informative in regards to the vehicle. Once I checked the car over I was happy to proceed and James kindly went over all the terms and conditions with me. I would recommend VW in Bradford especially James Redman. 

Andima, Volkswagen Bradford

It was an absolute pleasure to buy my car from Wayne Eastwood. Everything was handled professionally and smoothly and I was kept informed every step of the way. First class customer service and I will definitely return for my next car, a very satisfied customer. Thank you everyone at Volkswagen Bradford.

Richard Rayner, Volkswagen Bradford

Excellent customer service. Geoff was fantastic. 

Sarah Long, Priceright Rawdon

The help I received from Kasim Dad was brilliant! I was having difficulty getting to the garage to collect my car purchase, Kasim came to collect me from my home and take me to the garage. Very happy with my new car! Thanks!

Alan Craven, Peugeot Menston

I have just collected my new 308 from Roger. I had to change my vehicle soon after getting it owing to my health deteriorating. The care shown by Roger is second to none. He has helped me so much and other family members too. A real credit to JCT600. He looks better with his hair cut too.

Pat, Peugeot Hull

Just a short note to say that Peter Bentinck from Audi Doncaster was a complete joy to deal with, nothing was too much hassle and he got me a fabulous deal. Give this man a large pay rise! Looking forward to dealing with you in the future. 

Craig Marriott, Audi Doncaster

A* - Thanks to the whole team who made everything so simple! And for going above and beyond the call of duty. Amazing service. Would highly recommend. I will not go anywhere else again to purchase a vehicle. 

Hilary Walker, Volkswagen Sheffield

Had dealings with Joe Tame, fantastic service from start to finish. I will be telling all my friends how smooth the whole process was buying my polo. Many thanks for all your help.

James Paterson, Volkswagen Newark

My wife and I would like to say what a pleasure it was to purchase our car from Volkswagen Bradford. From beginning to end we were kept informed on all the progress of our nearly new car. Excellent customer care all the way from Michael Chang and we have never had the experience like this before. We would definitely purchase another car from JCT600 Bradford and Deal with Michael Chang. 100% satisfied customers. 

John Firth, Volkswagen Bradford

Picked up my new Passat Estate on 31st April and I am very very pleased with it. I initially did the deal with Imran who by the time my car had arrived had moved on and he had passed the details onto Luke Sheard who contacted me to update me on the situation. Luke went through the deal from start to finish to ensure that we were completely satisfied when we went to pick the car up. Luke is obviously an experienced Sale Exec' and has excellent customer service skills. I am recommending Luke to my friend who is about to buy a new VW. 10 out of 10 Luke.

Stuart Lambert, Volkswagen Sheffield

Excellent experience. Steve Thompson treat us very well. I even brought him a curry in to say thanks. Thankyou JCT600 Bradford.

Adbul Wasif, Volkswagen Bradford

Picked up my new Audi A3 on Friday. I am extremely pleased with the level of customer service. Special thanks for Nick Randle who dealt with me through the whole process. Nothing was ever to much trouble for him especially answering all my questions :). Thanks again I will definitely recommend Sheffield Audi for family and friends. 

Roman Zatorski, Audi Sheffield

Excellent courteous service from this garage especially the salesman Imran Khan who was especially knowledgeable about the Mazda 6 answering any questions I had. Although I live in Newcastle Upon Tyne I would have no hesitation in dealing with this garage and Imran especially again.

Iain Gardner, Mazda Leeds

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