My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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Just like to thank everyone at Audi garage in York, the customer care was excellent from start to finish. I would strongly recommend using this dealership. Special thanks to Simon Barras, Tom and James, the Audi A5 I purchased is fantastic.

Russell Towell, Audi York

I have been extremely satisfied with my experience purchasing my new Q7 from this dealership. The car is a dream to drive, my best ever and I thoroughly enjoyed dealing with the team in the showroom who have given me a great deal of confidence for the next few years of driving and the support they will offer. If all car salespeople were as good and straight forward as them the world would be a better place!

Jane Crisp, Audi Grimsby

Kirsty Fletcher at the Sheffield branch was by far the most helpful car sales man/woman I came across when looking to change my car. I had been in a lot of dealerships with an open mind and her time and dedication to help was fully appreciated. With me not choosing to purchase a SEAT this time round, the experience I received off Kirsty would mean I wouldn't hesitate to return in the future for advise. 

Adam Fletcher, SEAT Sheffield

Really pleased with the service provided by Andy Scarfe during the purchase of my A3 Saloon. A down to earth, honest and non pushy salesman was a pleasure to deal with.

Eric Thomas, Audi Sheffield

Amazing service from Shipley, I cannot thank them enough! After having a broken car towed to a garage for repair and being given the wrong information and told that it would be 3 weeks before they could even look at it. Shaz was brilliant, advising me to get my car out of that garage to Shipley, they kept me up to date on what was wrong with my car and all the next steps to get it back on the road and started working on my car straight away. 

Jess Walker, Vauxhall Shipley

I travelled over 300 miles to buy my VW Golf and the trainee sales executive Tom Baldwin was fantastic at supporting me through every part of the long distance purchasing process. He was really approachable and friendly and extremely knowledgeable on my car choice and was available to answer all my questions without coming across as pressurising for a sale and just focused on removing road blocks and making the sale as hassle free as possible (including coming in on his day off to hand over the car). The showroom itself has the feel and personalisation of an independent dealership but didn’t lack in professionalism. Tom is an extremely capable salesman and I have no doubts that he will have lost his ‘trainee’ status by the time I am looking for my new car however for this time it was reassuring that all formal transactions were supervised by his manager and he had the full support of his extended team to make sure that all my requirements were met.

Clare Robertson, Volkswagen Rotherham

I purchased my new Audi from Doncaster. The service I received was excellent and things went very smoothly. The salesman (Mark) was exceptional with his level of customer service. He took his time to explain everything and answered all questions I had. He was not pushy and listened to what I was looking for and acted upon that. He offered solutions which were in my interest. A great experience thank you.

David Larcombe, Audi Doncaster

Just thought I should drop a note expressing thanks to Luke Sheard at JCT600 in Sheffield re the recent purchase of my new VW. Very helpful, nothing too much trouble and also had a sense of humour. Extremely satisfied with the way everything was handled - thank you Luke.

Brian Coddington, Audi Sheffield

Bought my first Audi A3 from Simon Cooper, an excellent used car experience, would definitely recommend. We were treated no less favorably than someone buying a brand new top of the range R8!! Now that's what you call customer service. Not pushy or over the top either. Perfect.

Stephen Hall, Audi Sheffield

Very impressed with Lee Jones professionalism, enthusiasm and dedication to customer requirements. Many thanks for getting us a superb deal. 

Ian Peach, Audi Grimsby

What a friendly professional experience we received right from the first meeting with Lee Jones and the team at Grimsby Audi. The handover today was fantastic. We felt valued as a customer and praise Audi for their professionalism.

Phill Hosier, Audi Grimsby

I went to PriceRight Rawdon and talked to a Mr John Battson to see if he could find me a Suzuki Jimny SZ4 automatic. He went online and found one in York, which had one previous owner only 19,200 miles with full service history, top speC. It was collected and brought to Rawdon. It also had the private plates and log book via DVLA sorted and road fund licence. All excellent service and the vehicle was in pristine condition!

Robert Callaby, Priceright Rawdon

Leased a mobility vehicle at your Sheffield branch. The whole experience was excellent with Jason Wilcock being exemplary.

Michael King, Audi Sheffield

Picked up my new VW Golf last week, the service from Barry was excellent from start to finish. My faith in car dealerships restored after an horrendous experience from one of your competitors when buying my wife's car!

Steven Cunningham, Volkswagen Rotherham

Just picked up our new Corsa, very happy with the service Lupton gave a 10 out of 10 his customer service and knowledge were excellent and the flowers for the wife were a lovely touch. Thank you

Keith Dalby, Vauxhall Bradford

This is my second A3 bought from Dave Nichols. Both experiences were really easy and pleasurable.
Love my car!!!

Andrea, Audi Grimsby

I am extremely happy with the service I received whilst buying my Audi A1. Dave Nicolls answered all of my queries and nothing was too much trouble. He explained the options carefully enabling me to make an informed choice on purchasing the car. He was extremely good on the handover explaining the features of the car and offering assistance if I was unsure of anything. Really happy with the service. 

Francesca O'Reilly, Audi Grimsby

I found Imran to be an excellent salesman he was not pushy, his approach was just right . I would definitely use him again.

Janet Kavanagh, Mazda Leeds

Collected my new SEAT over the weekend. Great service from JCT600 Hillsborough with particular thanks to Kirsty who kept me updated every step of the way and couldn't have been more helpful.
Thanks again.

Stephen Mallinder, SEAT Hillsborough

The purchase of my new GLA 220 in April this year, was handled expertly, and the new car introduction and information was expertly carried out by Mr Christian Sanderson in a very pleasant manner. My wife and I were very impressed with his knowledge of the vehicle.

Mr T Statham, Mercedes-Benz of Chesterfield

Great service. Will always come to Steve for VW. 

Harriet Chaplin, Volkswagen Bradford

I can not praise the staff at Audi Lincoln enough, they all went out of their to be helpful. This all helped to make my car buying experience very special. I would recommend them to anyone who is considering buying an Audi. 

Phil Wilkinson, Audi Lincoln

My Nana has just collected her first Motability car from Roger. He has dealt with my other grandparents for 17 years so when my nana got the allowance was only going to Roger or I'd be in trouble! Very happy with the 208 and my Nana loved the flowers. I will be back myself when my Kia contract runs out. Thank you from Dean and Williama

Williamina Birch, Peugeot Hull

My experience with Steve has been precisely what I was looking for. I could not have received better service; from matching my needs, to the right model for me, to managing my expectations in terms of delivery times and manufacturing. Steve has been on top of the whole process. Thanks.

Adrian Williams, Volkswagen Bradford

We are both extremely satisfied with the service provided by Audi. From the moment we walked through the door, to the day we collected the car. Thanks, especially to Beth who was extremely helpful in all areas.

Mr & Mrs C H Moore, Audi Sheffield

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