Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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I’ve had a great experience with David, very helpful, very efficient with all our queries with sorting our new family car out for us whilst making it stress free. I will be back when we need an even bigger one!

Kate Hickinson, Volkswagen Sheffield

Friendly and efficient service. Michael was really helpful, informative and couldn't do enough for us.

Karen Hazelden, Volkswagen Bradford

We’ve just purchased our new car from JCT600 Price Right Leeds. We travelled down to Leeds from County Durham and it was well worth the journey. We were introduced to Mike and received courtesy, respect and excellent service. We would have no hesitation in using JCT600 Leeds again and will be recommending to family and friends. The after sales courtesy made a very refreshing change. Many thanks from a very happy customer!

William Mark Marshall, Priceright Rawdon

had a great experience in audi hull, eroll was a great guy very helpful and informative. the turn around of the car was brilliant couldn't ask for more!

James Branford, Audi Hull

I had a great experience at Audi Hull; Eroll was a great guy very helpful and informative. The turnaround of the car was brilliant couldn't ask for more!

James Branford, Audi Hull

Mike Dean was a pleasure to deal with from start to finish! Genuine and full of integrity.

Martin Cockerham, Priceright Rawdon

I’ve had a fantastic buying experience from Rick Notey at BMW Bradford. I am a big fan of the BMW brand so it’s important the sales process and dealer experience lives up to my high expectations. Rick Notey was a delight to buy from. Putting the customer first, going the extra mile and ultimately making sure I was a happy and loyal (returning) customer. He was honest, open and knowledgeable and managed the buying experience from start to finish making sure I was 100% happy with my new car purchase. Hats off to Rick, JCT600 and the Business Manager Richard for delivering the best experience I have had when buying a new car. From the front desk to the Business Manager everyone was professional, polite and welcoming. Rick and BMW Bradford would be the first place I recommend to friends and family. Great work!

Ross Patmore, BMW Bradford

Great experience all around. Jake was very friendly and accommodating on the booking side of things. Paul O'Hara (the driver) was on time for pickup and drop-off, and was very pleasant.

William Dewsbury, SEAT Bradford

I’m extremely satisfied with the friendly service provided by Simon at Hull Audi. He did all he could to find me the best car and deal to suit my needs and arranged delivery to my home 230 miles away. Thank you.

James McMillan, Audi Hull

I received amazing service from Tom who was really polite. I’ve had a good experience and I would definitely recommend.

Scott Hudson, Mercedes-Benz of Sheffield

We had an excellent experience from calling to book a test drive to picking the car up a week later. Simon was very professional, friendly and informed about all aspects of the vehicle and finance options. The car is a pleasure to use and we would not hesitate in recommending Audi Hull.

Simon Wainwright, Audi Hull

Thank you, thank you, thank you, to the wonderful team at JCT600 Mazda Leeds. I purchased a Ford Kuga and wasn’t happy with the vehicle, but thanks to Simon Bond who is a chilled out and relaxed man, nothing is too much trouble. Also Neil the manager is a fantastic guy who worked his magic, went the extra mile to put me in a different vehicle and made me smile again. Special thanks to Tim who was brilliant, I would defiantly recommend. The JCT600 Mazda dealership should be proud to have such a dedicated team, I love my Mazda. I will, for sure, be going back when the time comes to change my car. I have spread the word to all my friends and family to go and see this amazing team - the coffee is amazing too! 

Diane Chapman, Mazda Leeds

Just want to say my partner and I's experience of buying a car from Mike at Rawdon was just excellent. He helped us compare cars on the forecourt and arranged for us to test drive two of them. He was easy to communicate, trust, and his support was invaluable. He explained everything clearly and managed to get the car we chose MOT'd and fully valeted almost overnight. Thanks again.

Jeanette Martin, Priceright Rawdon

James Redman was a very professional and polite sales executive. I would definitely recommend any of my friends or family to James at JCT 600. I’m very happy with my Scirocco! 

Katie Thompson, Volkswagen Bradford

I found all the staff welcoming and cheerful. My sales executive Luke Sheard was knowledgeable, helpful and supportive throughout my visits when buying my new Volkswagen Jetta. I found him courteous friendly and polite at all times. I would definitely recommend JCT600 Volkswagen Sheffield to everyone and anyone contemplating buying a car. Fabulous service!!! 

Pauline Bartrop, Volkswagen Sheffield

I have to compliment JCT600 Audi Hull; all of the following compliments apply – professional, courteous, friendly, effective and efficient. Myself and my wife were made to feel welcome and comfortable. The sales process and completion of documents was stress free. A special mention to Jack Wilson who conducted the sale with us, his manager Alex and all of the courtesy staff who constantly acknowledged us during our time in the showrooms. 

John blaney, Audi Hull

I was very impressed with Audi Hull from the start, they ensured everything was catered for and the whole process was very smooth and stress free. Thank you to Simon Dixon for your efficient service. I have already recommended you and your team.

Roxy Shipley, Audi Hull

The service I received was excellent. Russell was approachable, friendly and has kept me up to date all the way through the purchase of the vehicle. The purchasing experience was most enjoyable and I would happily do business with Russell and JCT600 in the future.

Mr Coates, Volkswagen Sheffield

I’m dealing with Simon and the team at Audi Hull. It is always a pleasure and hassle free. I am thrilled with my new car.

Laura Featherstone, Audi Hull

The facility at York is first-class. A very pleasant place to look around the cars and wait to fill in paperwork etc. Alex Melville and his colleagues dealt with my wife and I professionally making us feel most welcome. We would certainly recommend anyone looking for a new or used Audi to visit Audi York, based upon our experience.

J M Tavernor, Audi York

I've just taken delivery of my first Mercedes-Benz from JCT600 in Doncaster. I would just like to say a special thank you to Matthew Shadwick for making the buying process so easy and stress free. Matthew was very helpful and professional throughout the whole process. All aspects were explained and my questions fully answered and I would definitely recommend this dealership to all. Once again thank you Matthew for your excellent service.

Trevor Zincke, Mercedes-Benz of Doncaster

Extremely satisfied with the whole process of purchasing my new car and how I have been looked after.

Paul Brown, Volkswagen Sheffield

Hello, I purchased a SEAT in October; my experience in purchasing my car was fantastic. Every time I visit this garage I am super impressed with the service I get. I tend to be allocated to Jordan and his communication whilst waiting is impeccable; you are never left not knowing what is going on. One thing I noticed when purchasing my car was every member of staff in the branch said ‘hello’ to me, this went a very long way and is very rare. I travel over 28 miles to come to this branch and would not have it any other way now. Please pass on my gratitude to the Manager and team as the service I get is most defiantly a 10/10. I absolutely love the car, everything I was promised and more.

Emma McAra, SEAT Menston

A special thank you to Matthew Shadwick at Mercedes-Benz of Doncaster for recommending to me and selling me a car that has ticked all the boxes. I'm a delighted customer and will certainly be recommending Mercedes-Benz Doncaster to my family and friends.

Dave Poulton, Mercedes-Benz of Doncaster

I have just driven home in a new Mercedes-Benz sold to me by Kevin Rhodes. I can only praise him for his kindness and his knowledge about the car and the very professional way in which he dealt with me and my husband. Nothing was too much trouble for him and he kept us informed about my order, delivery when it arrived in Sheffield and arranging for us to go and pick the car up from the showroom. I must say that all the staff we came into contact with at Sheffield were very polite friendly and helpful. I would recommend anyone to visit your showroom and especially Kevin. He made us feel special from day one. Thank you Kevin.

Sandra Mills, Mercedes-Benz of Sheffield

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