My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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Purchased from Sarah Lownsbrough at Mercedes-Benz of Sheffield and found both her and the dealership very professional, they kept me informed with updates and overall were a pleasure to deal with.

Mark Lillis, Mercedes-Benz of Sheffield

Imran was amazing! I would certainly recommend him to friends and family when they are looking for a car. He was very friendly, upbeat, personable and with a good sense of humour. We never felt that he was pushing a sale. He was knowledgeable and answered all of our questions with confidence. A great overall experience. Thank you Imran.

Kevin and Collette Whiteley, Mazda Leeds

I recently purchased a Volkswagen Polo Match from Volkswagen York and was impressed by the exceptional service and attention to detail. This meant that the collection of my car was a special experience for me. Thank you to Joe and the team for making it an exciting day. I'm loving my new car!

Sally Grossett, Volkswagen York

I would just like to thank Michael Bell at Vauxhall Bradford for the help he provided in finding my new car. Very welcoming, lovely and willing to go above and beyond. I love my new car, very happy with the service and even though I've driven away I know I would be able to contact them if anything was wrong. Very impressed.

Stacey Porteus, Vauxhall Bradford

The service by James Redman was exceptional from start to finish. Everything was explained in detail to us when we bought our new car and we did not feel in any way pressured. We also part exchanged two cars and the process was made very easy by James. We will definitely be back to buy any future vehicles from James at Volkswagen Bradford. 

Samantha Robinson, Volkswagen Bradford

We purchased a Volkswagen CC from JCT600 York on 19/10/2016 through your executive Mr Stephen Sweeting. We were very pleased with his knowledge about the vehicle and the way he made the transaction very smooth.  We have dealt with many car dealers in the past but can say without hesitation that Steve is by far the best sales executive we have met.

John Gregory, Volkswagen York

I had an excellent experience with JCT600 Rawdon, so easy and efficient. Danny Moore provided a top quality service with an awesome attitude; as a result I'm a very happy customer with a super car and would highly recommend these services to anyone. Thanks again for all your help and I love my new car!

Toni Dixon, Priceright Rawdon

I was very impressed with the service I received when enquiring about the car I was interested in. Very responsive and helpful which made for an enjoyable experience. Very welcoming when I arrived which was nice after a 7 hour journey. John was great and so happy with my Ford Fiesta St!

Laura Urquhart, Priceright Rawdon

Excellent experience with Audi Sheffield. Great communication throughout the process.

Steven Houston, Audi Sheffield

After picking my new car up from Steve Donovan on Friday I was very satisfied. On Sunday morning when I came to my car I discovered my rear wiper had been vandalised. I called into the branch and Steve Donovan and Simon Marsh instantly fitted me a new wiper. Excellent service! 

Michael Boyce, Volkswagen Sheffield

Easy and pleasurable car buying experience. John at PriceRight Rawdon was always at the end of the phone to provide assistance. I would recommend to others who want a great buying experience.

Matt Padgett, Priceright Rawdon

Well I have had the "Audi experience" and all I can say is wow! David who looked after me was out of this world with his customer service. Emailing me back when he said he would - even out of hours sometimes, to not only find me the right car (I was very particular) but the right deal. Thank you David and thank you Grimsby Audi! 5 star service!

Nick Rice, Audi Grimsby

Fantastic customer service! Couldn't have helped more! Steve was great! 

Tom Waugh, SEAT Bradford

A fantastic experience from the moment I enquired about the car. Joe was always on the other end of the phone answering any queries that I had throughout the process. The whole process was a smooth transition. Joe was very patient and understanding allowing me to ask as many questions as needed. Overall I have had a great experience with JCT600 and very happy with my new car. 

Sinead Clarke, Vauxhall Bradford

Very pleased with our new SEAT Leon - lovely car. We were dealt with by Steve who was very helpful throughout our order and always kept me informed about the vehicle progress. Much appreciated Steve.

Mrs Z Begum, SEAT Bradford

Nigel was very helpful, and patient with both me and my husband. The car is amazing and we are both delighted to thank Nigel for helping us purchase this car.

Nina Dutton, Mercedes-Benz of Chesterfield

Really helpful staff and the car is great fun. I would definitely recommend people to JCT600 Menston. Special thanks to Steve for looking after us. 

Leon Dipace, SEAT Menston

Impressive service from Steve throughout he made the whole car buying experience very simple and easy.

Jenny Cheung-Crossley, SEAT Bradford

Just picked up our Q3 and we love it! The staff at JCT600 Audi are fantastic, Nick Randell looked after us and he was amazing. We are extremely happy with everything, a massive thank you to Nick. 

Vicky Smith, Audi Sheffield

On arriving for our test drive we were instantly made to feel like we were important, not because we are but in their eyes we were. Kas the young man who took us for a test drive and subsequently sold us the car was professional, courteous and very polite. My other half was instantly struck with the car; however it would not have been a done deal without the efforts made by Kas to make sure we got the deal we wanted. I would have no hesitation in dealing with JCT600 MINI again and would happily recommend to my friends or family.

Graham Hall, MINI Bradford

I received excellent customer service from Kasim at Bradford MINI. He was extremely polite, respectful and nothing was too much trouble. His organisation skills were exemplary and the whole process was smooth and hassle free. I have always held a rather negative view towards the car sales industry and have had previous negative experiences, particularly in relation to "the hard sell". Thank you for changing my perception Kas - you made the experience enjoyable, special and I love my MINI. I would have no hesitation in recommending you to others and to returning for future purchases.

Sally Binks, MINI Bradford

The whole experience from start to finish was amazing. The staff at Audi Grimsby especially David Smith were exceptional. All my questions and queries were answered to my satisfaction. In particular I would like to congratulate the staff for keeping the surprise from my wife. (She had no idea that the car had been purchased for her). Very well done to the entire team at Audi Grimsby.

Zirus Manohar, Audi Grimsby

Kevin Rhodes at Mercedes-Benz of Sheffield made the purchase of my new C43 AMG Coupe an easy and enjoyable experience. I part exchanged my existing car and the entire transaction was done seamlessly over the phone and by emails, as I live in the South East. The handover was totally smooth and Kevin made all the effort to make the experience special. He followed up several times afterwards to make sure we were happy with our purchase and offered to help with any questions we might have. Good customer service is fast turning into a rare corporate culture in the race for efficiency and profitability, so well done Kevin and JCT600 for not losing sight of this.

Samik Mukherjee, Mercedes-Benz of Sheffield

Absolutely outstanding service from all members of the team at JCT600 Chesterfield. On time, clear communication. Jamie, Robin and Jonathan all did their upmost to make me feel welcomed and tailor the purchase so it worked for me. Absolutely stress free. I'll be highly recommending this branch and also Mercedes as a whole. Again big thanks to Jamie, Jonathan and Robin for their professionalism and knowledge.

Mr Chapman, Mercedes-Benz of Chesterfield

I would like to thank Jamie and robin for looking after us on the purchase of our new car. I was very satisfied with the service, many thanks Kevin and Sonia.

Mr Millership, Mercedes-Benz of Chesterfield

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