Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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Brilliant customer service, straightforward and everything explained properly purchasing my new car. Thank you.

Miss Josephine Tebb, Volkswagen Sheffield

Excellent, I didn’t want to spend too much time getting a newer car. Kym smith was great, I received a good deal and I am extremely happy many many thanks to all at JCT600.

Stephen Shaw, Volkswagen Wakefield

I'm writing to let you know how much my husband and I enjoyed buying our new car from JCT600 in Rotherham. We bought our other car from Ashley Comley a couple of years ago and had no hesitation in going back to see him when we were looking to purchase another car. We saw Ashley a couple of months ago when we first started to think about buying an additional car and he was very helpful and friendly as always. We returned in early September, having seen a car on the website, and this is when we met James Templeton. It was an absolute pleasure to spend time with James. He took us through the buying process perfectly, with care and attention to detail, no pressure, and so friendly that we feel like we've known him for years. James made it feel like a very special occasion when we picked the car up, with the car covered in a sheet saying 'I'm ready to go home now' and a lovely bunch of flowers in the boot. He even sent me a little video in the morning showing my car all ready to go...so sweet. I love my new car and I can guarantee that we will go back to see James and Ashley if we need to change our cars in the future. Please pass on our thanks and good wishes to both of them.

Cathy Clarke, Volkswagen Rotherham

I first started looking for a new car around 6 months ago. When arriving at Audi I was talked through all the offers available. My sales executive Dave Smith provided an excellent service and updated me weekly on the progress of my vehicle. I had a fantastic experience and would definitely return for a further purchase when my partner looks to changing his car.

Rebecca, Audi Grimsby

I've dealt with Roger now since 2004 and He's always looked after us. I had Peugeot's up until my Golf and I love it. Roger sent me a funny video which me and my son loved. Thank you again and thank you for the teddy bear!

Cheryl Smith, Volkswagen Hull

Great service once again from Jamie and Jonathan. My second E-class with JCT600, and I will be sure to have a third. Great experience for a second time.

Max, Mercedes-Benz of Chesterfield

My experience with JCT600 has been the best experience I have ever had buying a car. The sales executive I had (Matthew Garfitt) was very good and made me feel relaxed. He insisted I needed to test drive the car before making my decision, which was the right thing to do as I was having second thoughts. He put my mind at rest with all my queries and treated my decisions with respect. Mr Garfitt is an asset to your company and I would definitely recommend Audi Lincoln to my all my friends.

Simone Steedman, Audi Lincoln

From first meeting, Russel was extremely helpful. Following telephone conversations these lead to purchase of the new vehicle and living over 100 miles away our contact for the sale has been all via telephone and email. Throughout the whole process Russel has been knowledgeable and helped guide to take delivery of the new vehicle today. It has been a pleasure to do business with him.

Mr & Mrs Eddy, Volkswagen Sheffield

David Howley-Oates was extremely friendly and professional throughout the process of buying our new car and took time to keep us informed at all stages He came in on his day off to hand the car over to us I cannot rate him highly enough. 

Doctor Margaret Hackney, Volkswagen Sheffield

This is the second time I have bought a car from Priceright Rawdon and again I am delighted. The whole experience was great from the moment Mike your sales executive showed me round, to buying the car a couple of days later. He is a super chap and couldn't have been more helpful. I have the utmost confidence in JCT600. They never fail and I never fail to recommend them. Many Thanks for your excellent service both before and after buying the car.

Emma Woodburne, Priceright Rawdon

Good friendly service. All my questions and concerns were handled with professionalism. Nothing was too much trouble. Many thanks. 

Mr Seggar, Volkswagen Sheffield

Absolutely top notch service from start to finish! Dean kept me updated with my order every step of the way, nothing was too much trouble. I will definitely return for my next car; would highly recommend to anyone.

Adam Jack, Audi Doncaster

Dan Parker was a very good salesman very knowledgeable and courteous. 

Brian Moore, Mercedes-Benz of Chesterfield

Our sales adviser Chris Howe looked after us from the moment we looked at buying our first car, he guided us smoothly through the Motability process and looked at our requirements and helping advise us. The process was worry and hassle free from order to collection of our Q3.

Miss A Tilloca, Audi Sheffield

Three years ago I bought a Volkswagen Beetle for my wife with you in Bradford and yesterday we travelled from South Wales to collect another Beetle. I wanted to bring to your attention the superb service we received from your sales executive James Redman in Bradford. The deposit was placed on the car over the phone with James who rang me several times over the last few weeks, he videoed the car and did everything possible to make our experience a pleasurable one. He was extremely professional and great to deal with. As a young man starting out on a career he was not only a credit to himself but to you as Company. Thank you very much, travelling a considerable distance is well worth it when you get such good service. We are both grateful that buying a car can be made an enjoyable experience which is sometimes not the case!

Jason Stroud, Volkswagen Bradford

Once again the experience of buying another new car from your Sheffield Mercedes Branch and the first Class salesman, Kevin Rhodes who made me feel good and satisfied from the first meeting until the pickup of the new car. He made me feel very important answering all questions, never pushy and making me feel at ease throughout. When collecting the car he had the patience to explain everything at my pace so that I was not waiting for information to be able to drive the car safely home. I wasn't sure about the automatic parking on the car but Kevin went through this three times just to put my mind at rest. I will recommend JCT600 with confidence to anyone who asks and also will recommend Mr Kevin Rhodes so that anyone else can feel completely satisfied with all the JCT experience. Thank you.

Alan Gray, Mercedes-Benz of Sheffield

Would just like to say a big thank you to Lucy and Keith in service for looking after my wife’s car when in for a service last Wednesday, the service we received was fantastic from start to finish. Well done guys and many thanks.

Kevin Rhodes, Volkswagen Wakefield

Excellent service and I would highly recommend Audi Lincoln. Great team effort and special thanks to Chris Doughty for personal service. Excellent all round!

Glenn Chalmers, Audi Lincoln

The service has been excellent. From the first time I spoke to Steve from the test drive to the collection he has gone out of his way to be helpful and exceed my expectations.

Stephane Osborne, Mazda Bradford

Had excellent service from both Steve and Matt, both very professional and easy to deal with. They've done more than we asked for. Overall would love to do business again.

Reece Tallant, SEAT Bradford

Thank you so much Dave for making our experience such a pleasure. You were really friendly and helpful and I am going to go away with the biggest smile on my face. A big thank you again!

Miss Sarah Jackson, Volkswagen Sheffield

All I can say is your team here have restored our faith in BMW! We've had very negative experiences with Stratstone and Sytner so decided to pay your showroom a visit. Chris greeted us straight away with a friendly manner and showed us the M3 we'd come to see. Jack then took both me and my partner out for a test drive and was very knowledgeable of not only the car but the brand itself. We then sat down with Chris and James and hashed out the facts and figures and at every stage we were kept in the loop of everything happening. The customer service from all three men was exceptional and I have got nothing but praise for how we were treated and dealt with while we finalized the sale! Needless to say I have a very happy fiancé who gets a brand new M3 delivered just before Christmas! Thank you JCT600 for caring about the customer!

Nicola McCloy, BMW Bradford

The customer experience is outstanding! From Liz the receptionist, Tom Loakes my salesman, through to Paul Hague the head of business. They couldn't have done anymore to make my purchase as simple and easy as possible. I have been spreading the word! A huge thank you to all!

Louise Fleming, Volkswagen Newark

I would like to say how well my purchase was handled. The staff were most helpful especially James Kesterton who dealt with my sale, a young member of staff who was most knowledgeable about the Kia range not pushy and able to guide me through the benefits of buying a new car from JCT600. I would make it my first call in the future to change or upgrade my car and recommend them highly after the service I have received. Keep up the good work James!

Helen Middleton, Kia Castleford

We received an excellent service from Lee Chadwick at JCT600 SEAT Hillsborough. Lee was professional, friendly, most helpful and informative. Lee put himself out to provide a 1st class service following our initial enquiry and subsequent visits to their show room. We would highly recommend Lee and his colleagues to all. We would definitely purchase a car from Lee again without hesitation. Thank you.

Susan & Paul Newton, SEAT Sheffield

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