My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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Excellent customer service from Kas, he looked after me every step of the way. Great touch 'unveiling' the MINI at the end! 

James Garden, MINI Bradford

I have recently had my BMW X5 serviced at JCT600 Bradford. The customer service I received from Helen Martin was excellent. She dealt with all my queries in a professional manner. I would highly recommend JCT600 Bradford to all my friends and family.

Dr Aamir Ilyas, BMW Bradford

Fantastic service from Dave Smith and the team at Grimsby, nothing was too much trouble, very happy with our new car! Many thanks.

Rachel, Audi Grimsby

I have recently purchased an E Class Mercedes from the Sheffield branch of JCT600. I was looked after by Andrew Barbour, he helped me with my choice of model and after a test drive the paperwork was merely a formality. Nothing was too much for Andrew and my number plate was transferred very quickly, the car was valeted and the whole experience went smoothly. Thanks to all the team. I can recommend this branch to anyone, and look forward to my next purchase. Once again thank You.

Steve Pownall, Mercedes-Benz of Sheffield

Just wanted to say a MASSIVE thank you to Stewart at Mercedes Benz Doncaster for all the advice, support and of course getting me a good deal on my new car! The whole experience has been amazing from just having a look around to driving off in my dream car! Stewart has been very reliable and so friendly throughout and has also continued to be helpful after the purchase when I have forgotten how to use something in the car. Overall the quality of service I received was very high and I am a happy customer who LOVES her car. Once again thank you!

Josie Westmoreland, Mercedes-Benz of Doncaster

Richard Clark is an excellent salesman who makes his customers feel really welcome. He was happy to go over and over again on points I found complicated. I would recommend both Richard and Harrogate Mercedes to anybody who asked.

Angela Kirk, Mercedes-Benz of Harrogate

I took home my brand new Mini One D this morning, I only went to look last Saturday and was very impressed with how the MINI was to drive. Sohail was very friendly and went through my options in plenty of detail. Sohail has also kept me up to date with when the car was delivered, when I needed to sign my documents and when I needed to pick my car up. I went in on Saturday to sign my paperwork and saw Sarah, who was equally friendly and explained thing in a clear manner. Today was such an easy process, no stress, no rush, and again Sohail showed me everything I needed to know about my MINI. Very happy with the service and absolutely love my new car.

Sarah Molloy, MINI Bradford

Excellent service thank you.

Michael Favell, Audi Sheffield

Great dealership to deal with on every level. Kas is a true professional in his field. He kept us informed at every stage of how the progress of the car was going through the build process, and even lent us a car for a few days when we sent our old car back so we still had transport until the new car arrived.

Steven Scholes, MINI Bradford

The buying experience was very enjoyable and relaxing, with friendly and helpful staff. Our particular salesman - Matthew Green, did a perfect job. It's this kind of service that will make me stick with JCT600 Mercedes in future.

Philip Lowies, Mercedes-Benz of York

Just purchased a used TTS from Rob Hart, really great service and a pleasure to do business with! Would definitely recommend Rob to others. 

Josh Wilson, Audi Hull

Hi there, just wanted to pass on my personal thanks to Jonny and Paddy who provided us with a great service from the word go on our new purchase. Definitely recommended Mercedes Doncaster.

Harry S, Mercedes-Benz of Doncaster

Excellent service. Delighted with the car!

Janet Geeney, Mercedes-Benz of Harrogate

First class services in every aspect from entering the showroom and being met by the staff, through to collecting my car. Mr Paul Rowbotham could not have been more helpful a pleasure to deal with. A pleasant and sociable man, thank you Paul!

Don shepherd, Volkswagen Sheffield

Errol had a very kind manner and he pitched the information to the right level for my understanding. As a first time buyer I felt capable of making the right decisions with his support, and I did not feel pressurised to go for a particular product. He always made sure to say hi to me when I was in the center, and was very friendly. Thank you!

Anna Harlinska, Audi Hull

Richard Clark is an excellent salesman. I felt a valued customer and would certainly recommend Richard and Harrogate Mercedes to all who asked my opinion. Thank you Richard for all your help and for your patience as I had never driven an automatic car before and needed more than one test drive!

Angela Kirk, Mercedes-Benz of Harrogate

We have just purchased our first Volkswagen Passat estate from Sherriden Wharton at Sticker Lane, Bradford. We’ve had a wonderful experience really feel like we have been taken care of from the moment we walked into the showroom, to driving out of it only a few days later. Sherriden and her managers made sure we understood everything including GAP and various other types of insurance so that we could make an informed choice as to what would suit our needs. We will most definitely recommend buying a car from them and will be visiting again in three years to renew our family car. We believe that from our experiences from buying cars in the past that we have been given the best possible deal for our car. We are left feeling extremely satisfied. Thank you JCT600.

Steven Morley, Volkswagen Bradford

Kasim Dad and Matt Obrien made my car buying experience amazing. I bought a used car but they both made me feel like I was buying a brand new car with all the effort they put in. Nothing was too much trouble and every detail was covered. I left one very happy customer. 

Jo Ball, MINI Bradford

I have just bought my second A-class from Joe Costello. He's very helpful and nothing is too much trouble for him, l would definitely recommend him.

Peter Allsop, Mercedes-Benz of Chesterfield

Excellent customer service from Joe, really happy with my new car. I would definitely recommend Vauxhall Bradford.

Alex Bawn, Vauxhall Bradford

Having never purchased a new car before, I thought the process would be quite daunting but Mercedes were superb from start to finish and made the process easy and enjoyable. I dealt with Christian Greaves who was absolutely fantastic - he was very knowledgeable about the cars and really helped me to work out what I wanted to purchase. His experience really helped me pick the right car for me. He was very professional and went the extra mile to keep me informed of the estimated date of arrival and made the whole process seamless. I will be recommending Mercedes and Mr Greaves to friends, family and colleagues and will definitely return to Mercedes. Thanks very much for all of your help.

Josie Roberts, Mercedes-Benz of Chesterfield

I bought my car from Steven Burt. The purchase was smooth and hassle free. I will have absolutely no hesitation recommending Steven to friends and I hope that in two years’ time when I do change my car I will be able to purchase my next car from Steven Burt. Overall excellent customer service from him. Thank you.

Miss Daxa M Patel, Volkswagen Bradford

I was set to buy a six month old S - Class AMG LINE in Derby - however a brief conversation with Richard Clark at Harrogate left me no choice but to buy a brand new S - Class - mainly due to the fantastic customer service Richard provided - very professional, courteous, helpful, understanding and patient! I will not hesitate to contact Richard Clark for my next purchase - a true gentleman.

Mr Shahid Hussain, Mercedes-Benz of Harrogate

Great experience, buying my car was very easy and perfectly handled. Many thanks to Claire Wainwright through every step of the process. You have made a very happy Mercedes customer for life out of me!

Simran, Mercedes-Benz of Harrogate

Yet again another fantasticexperience buying a car at Audi Grimsby with sales executive Dave Nichols. Allthe team did a fantastic job which made the experience very so special! Thankyou guys!

Mark Harvey, Audi Grimsby

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