Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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We were advised throughout by Simon who took into account my daughter's needs in choosing a vehicle; he was professional but friendly at all times and incredibly patient. We were given good and accurate advice resulting in us finding the perfect car to meet our needs. We took delivery of the car exactly when Simon said we would, the service was faultless. The car itself, an Audi A1 sportback is effortless to drive, an absolute pleasure. We couldn't be happier with the car and the service.

Diane Leftley, Audi Boston

Extremely satisfied with the service we received and particularly with the surprise release of the car at the finish!

Jonathan Ballington, Volkswagen Sheffield

Fantastic service from all the staff especially Steve the sales executive. Professional staff and great showroom I would recommend to friends. 

Jo Watson, Volkswagen Sheffield

I'm not one for leaving feedback, but I had to take time out. My experience with Volkswagen has to be the best, from the moment walking in and being introduced to Steven Burt everything went smoothly. Steven had my car ready, cleaned for pick within two weeks and kept me up to date throughout the whole process. An amazing experience and the best thing is that he listened to what we wanted. TOP MARKS STEVE... wish you an excellent Christmas and New Year and very successful career.

Rehman, Volkswagen Bradford

Great experience. Tim Milner was very professional and demonstrated thorough knowledge of the car and its features - many thanks.

Brendan Tuck, Mazda Leeds

I was so impressed with the staff here, from the receptionist when you enter to the sales executive Steve Donovan who I dealt with. Steve made me feel at ease and made the whole process very easy. I would recommend Volkswagen Sheffield to anyone.

Jo Watson, Volkswagen Sheffield

I would like to thank Keven Rhodes for the assistance and service given to me when I purchased my first Mercedes-Benz car from JCT600.

Paul Piotrowski, Mercedes-Benz Sheffield

I had a really good experience at Audi Sheffield; I didn't really know what I was looking for but found the right car for me after a good look around. I was then approached by one of the sales team Andy Scarfe, used car sales executive, everything I asked he knew or would go and find out. Fantastic service from test driving to delivery of my new car. A long the way there has been a lot of laughs and enjoyment due to Andy which made buying the car that much more enjoyable, brilliant service 10/10. Thanks to Reece for deal he produced as well. 

Connor Archer, Audi Sheffield

Myself and my partner came to organise getting a car on finance after finalising a previous finance on a Polo SE. Sales executive, David Howley-Oates, took us through the process making us feel at home and more like friends. David gave us his full attention and care by making sure we were comfortable through long days at the showroom with coffees and friendly chats. Knowing we had no means of transport he was even kind enough to give us lifts to and from the show room back to our front door. We are thoroughly satisfied with our experience at Volkswagen especially with the treatment we have had from our sales executive. We feel like we have been given special treatment.

Miss Chelsea King, Volkswagen Sheffield

Just wanted to say that Ashley Jessop was very helpful throughout and he has a positive attitude towards his work. He has very good communication and personal skills. He kept me updated at all times. One thing that stood out was Ashley's knowledge. Ashley made my journey with Volkswagen Bradford a pleasant one and I have already recommended him and JCT600 to others. Thank you Ashley once again. 

Mubbashar Ahmed, Volkswagen Bradford

David Howley-Oates sorted the sale for me. He was extremely friendly and exceptionally helpful; I couldn't have asked for a better service. The car itself was advertised and seems a good deal. The team were efficient in organising a test drive and answering my online queries. Overall, a pleasure doing business with JCT600 with particular thanks to David for all his help.

Miss Eleanor Tidswell, Volkswagen Sheffield

Usually I'm a "used car buyer" so this being my first brand new car purchase I was quite nervous, but also excited! From touching base with the dealership to test driving everything flowed so smoothly, even figures worked out perfect for my budget even saving me money from my old car agreement. On handover my car was covered up in the showroom with my name on a plaque which I thought was really something special, certainly made me feel special anyway! Toni listened to my needs and matched me up with my dream car! Thanks to jimmy for helping me with figures, I'm truly over the moon with the whole experience! I would highly recommend.

Ashley Davies, Volkswagen Bradford

Tom has been excellent, so pleasant and accommodating. The purchase was very smooth and I am very pleased - thanks Tom!

Helen Philpot, Peugeot Bradford

I am really happy with the service I have received from SEAT, especially the service from Steven who has got me a car very quickly which I am really happy about. Thank you to both SEAT and Steven. 

Mrs M Begum, SEAT Bradford

Once I realised Roger had moved to Volkswagen there was only one person I was going to see. I have received comical videos and have been kept up to date which has been fantastic, but expected! Excellent, cheers.

Jackie Tunstill, Volkswagen Hull

I could not be happier with my new car from Audi Hull. All the staff went above and beyond to ensure I was extremely satisfied. Every effort was made from the start to ensure I was not left doubting or with questions. Simon in particular, who I dealt with during my last purchase, also, is a credit to the company. Friendly, well informed, not pushy or obnoxious in the slightest and genuinely cares about a customer’s wants and needs. Thank you for everything.

Victoria Cawthorn, Audi Hull

I’ve had a very good experience with the sales executive, Steven. He made us feel welcome from start to finish and answered any questions we had promptly. He has made it a pleasure to come to SEAT and choose my car. The car also arrived before it due date and this has made things a lot easier for my family. Thanks!

Kalsoom Sadiq, SEAT Bradford

I would like to thank Steve for his high level of customer service. Steve has always been ready to assist, help and guide us through the purchase process. He has made this process smooth and faultless. His warm and friendly approach transferred an enquiry into changing our initial choice from Volkswagen to SEAT. Thanks for all your help and support. All the best.

Mr S Ahmed, SEAT Bradford

Excellent customer experience from walking into the showroom, to actually picking up the car - highly recommended.

Tracy Atkinson, Mazda Bradford

Totally happy with the service from Steve, a friendly chap that has accommodated fully to our requirements.

Trevor Barrett, Mazda Bradford

From start to finish my experience at this garage has been excellent and that is due to Mr Tony Mitchell. Thank you very much.

Alexander Davies, BMW Bradford

This is the second car I have bought from Steve. I could not recommend him and JCT600 enough. Very helpful and friendly. I look forward to coming back. 

Reece Tallant, SEAT Bradford

An excellent service, David was very direct and straight up with us. The car has been thoroughly checked and is very clean. Looking forward to driving it!

Alan and Joathan, Volkswagen Sheffield

My experience was amazing with Volkswagen Bradford. James bell, the sales advisor that sold me the car, was great and helped me find the perfect car for me! James made sure I was happy with my car and he was just great all round, I couldn't have asked for anyone better to help me find the car I wanted! Everyone else involved was also very good! I will definitely be returning as everyone made my experience very exciting! 

Megan todd, Volkswagen Bradford

Superb service from Dean from start to finish - highly recommended!

Paul, SEAT Sheffield

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