Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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This is the second car I have bought from JCT600 SEAT, and I am very happy with the service I received from Steven and Chris.

Jodie Broadley, SEAT Bradford

The sales executive David Howley-Oates was extremely helpful and professional. I always felt comfortable with the way I was treated from 'cradle to grave'. I would and will recommend both this dealership and David. I was intending to buy a new BMW and would have done so had it not been for the way David dealt with me. Probably the best car buying experience I have had and I've had a few!

Gary West, Volkswagen Sheffield

The team at MINI Bradford really made the whole process so incredibly simple. They were helpful and ready to answer any questions I had. I was looked after by Kas who went the extra mile to make my first experience of buying a car really special. Thanks to everyone!

Abigail Barraclough, MINI Bradford

I would like to express my sincere thanks to Andy Abbott for taking care of my wife and myself during the purchase of our Passat. Andy was professional and courteous throughout and although we purchased a used car went that extra mile to make us feel like VIP's. We both agree that it was by far the best service we have ever received with an absolutely wonderful personal touch by Andy. Although the garage is not our closest we wouldn't hesitate to use it again. First class service!

Barry Pether, Volkswagen Rotherham

I have just picked up my A-Class from Carl Middleton at Mercedes York. The car is great and Carl made the whole experience very easy and smooth. Thanks again Carl.

Clare Nattrass, Mercedes-Benz of York

Excellent Service. Dan Parker has done a lot for me with both cars that I have bought from him. Thanks Dan really appreciated. 

Ashley Betts, Mercedes-Benz of Chesterfield

We saw the car at Rotherham but had already been to see Russ at Sheffield, he was really professional and explained everything through step by step on our previous visit so decided to deal with him again. The service in which he provided was fantastic and would recommend him to other potential customers. We look forward to dealing with Russ again in the future.

Mr & Mrs Parsons, Volkswagen Sheffield

A massive thank you to Lee Chadwick and the team at JCT600 SEAT Sheffield. What a refreshing buying experience with that extra piece of professionalism and pre-sales that was personal to me. JCT600 Sheffield put some of my SEAT dealers to shame; even a long-distance enquiry like mine was given just as much respect as if I were a local. The reward for all your hard work is that I will have years of driving pleasure in my perfect car. You should all have a great sense of pride over the service that you offer. Well done!

Robert Cheng, SEAT Sheffield

Excellent service from the team at JCT600 Volkswagen York. Made buying my Tiguan a truly pleasurable experience!

Nicholas Smart, Volkswagen York

Billy was very professional in his approach. Nothing was too much trouble and he made me feel like a genuinely valued customer, responding promptly to all my queries. The fact that Audi Grimsby contacted me directly and worked (in my opinion) a good deal on my new car meant a lot, especially as my local dealer seemed unable or unwilling to respond to any of my enquiries regarding a new car. This is my third new Audi through Audi Grimsby although I visited my local dealer each time I wanted to source a new car and got nowhere! Billy delivered the car, explained all its features and obviously would have had a very late night having to drive back to Grimsby from Northampton in the late evening. A very pleasant young man and an asset to JCT600 Audi Grimsby. In my business of Automotive Quality Assurance consultancy his attention to detail was very evident and most appreciated.

Ian Drummond, Audi Grimsby

I was dealt with by Josh Lomas. From the start he was friendly and knowledgeable about the product and keen to help - without being too overbearing. Everything ran smoothly and on time from onset to finish....all in all a nice experience.

Paul Searston, Audi Doncaster

Sophie was incredibly professional and helpful. She was very approachable and always on hand to answer all of our questions. Thank you for all your help and we will definitely recommend you to our friends and family. Thanks Sophie! 

Charlotte Oakley, Mercedes-Benz of Chesterfield

I just loved the service offered by Aaron at your showroom. He explained things clearly and took time to help me understand all the different products on offer. He answered all my questions without confusion. Definitely recommend him.

Sally, MINI Bradford

Great experience! Helen was fantastic and everyone was honestly brilliant. I would recommend JCT600 and use them myself again without hesitation. My experience far outweighed that of other main dealers I've used in the past, from start to (cheesy but very clever) finish. Probably as good as car buying gets. 

James Stewart, SEAT Sheffield

This was my first experience buying a Mercedes Benz from JCT600 Chesterfield. I was dealt with by Dan Parker who was very helpful and provided excellent service from me walking in the showroom to the handover of the vehicle I purchased. Sale and handover were both done quickly and smooth with no issues. 

Billy Grant, Mercedes-Benz of Chesterfield

Excellent customer service from Josh Marriott in York. Highly recommend JCT600 Volkswagen York.

Sue Leatt, Volkswagen York

Hello, I thought you deserved to know that two of your Motability specialists, Sherriden Wharton and Wayne Eastwood, are the best I have dealt with. Very respectful and courteous at all times and accommodating to our needs in every way, the bonus was that the Golf is a very good car too. I will no doubt return to Volkswagen Bradford in three years’ time for a new one. Many Thanks.

Parveen Akhtar, Volkswagen Bradford

Our experience with Richard Clark has been excellent, Richard is courteous and helpful and keen to ensure I have an enjoyable experience with my new car.

Barbara Frost, Mercedes-Benz of Harrogate

We received an excellent service from start to finish. Jamie made the process very simple and enjoyable. We would recommend this dealer without hesitation.

Jennifer Hormell, Mercedes-Benz of Chesterfield

Brilliant service received from JCT600 Volkswagen when buying our second hand car. Nothing was too much trouble and all the staff were very professional and friendly. Although not our most local Volkswagen garage will most certainly travel the extra miles for future services and MOT's.

Sue Thornalley, Volkswagen Newark

We have purchased a MINI Cooper Clubman from the Bradford MINI Dealership. Our JCT600 experience was excellent from entering the showroom to actually purchasing the vehicle. We were dealt with politely and efficiently. Special thanks to Sales Executive Kasim Dad who was able to answer all our questions and was very helpful and very professional. I will certainly recommend JCT600 to my family and friends.

Andrew Simpson, MINI Bradford

Excellent service from the outset up until the point of collection, Nigel has been really helpful and answered all of my questions fully. Thank you!

Iain Wallace, Mercedes-Benz of Chesterfield

Excellent service. Dan Parker was very efficient and informative about the vehicle and all services provided; Dan is a very polite representative. This is the second vehicle I have purchased from this branch and the service was as efficient and professional.

Gary Simpson, Mercedes-Benz of Chesterfield

100% brilliant, perfect service I would recommend to anyone. The sales executive was Ryan Rogers, thank you. 

Darren Smithem, Audi Sheffield

We have purchased a MINI Cooper Clubman from JCT600, choosing them over our local dealership. The experience was excellent, from entering the showroom to actually purchasing the vehicle. Everyone in the team was very helpful especially Kas who we mainly dealt with. 

David Vaughan, MINI Bradford

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