Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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Extremely satisfied with David Howley-Oates service. Thank you very much.

Mrs Dawn Martin-Siddall, Volkswagen Sheffield

I would like to thank Mr Matthew Weslh for his first class salesmanship; if it wasn’t for him I would not have been able to buy this Mercedes-Benz AMG from you. He guided me throughout. A big thank you again and I will recommend anyone to do business with you, I have also bought a Rolls-Royce silver seraph new in 2002 from JCT 600 Leodis Court with same experience.

Philip Gatt, Mercedes-Benz York

Steven Burt looked after me throughout the order of my Volkswagen through to the Delivery. He was always prompt in replying to any emails I sent him regarding the order and delivery of my car. Steven has a professional and positive attitude hence why I ordered my Volkswagen from JCT600 Bradford rather than other Volkswagen dealers. Overall with the help and advice that I received throughout this process I would rate my experience a 10/10.

Afzal Hussain, Volkswagen Bradford

I just want to thank Tom Weeden, Rowena and Steve Sweeting at Volkswagen York car and van department. I've just traded in both our work vans to get a new Volkswagen T6 and a used Volkswagen Polo. The service I received from both departments was excellent. The staff dealt with everything efficiently and I wouldn't hesitate in recommending this garage to my family and friends.

Karen, Volkswagen York

I'd like to compliment Jenny Boyd, Alex Wharton and Ashley Ryan at Vauxhall Castleford. Their friendliness, knowledge, thoroughness and willingness to help made the buying experience straightforward and pleasurable. Particularly Jenny, who went out of her way to ensure we were happy with everything and that things went smoothly. Although they are not my local dealer I would make a special effort to go back to them in future. Highly recommended!

Andrew Riley, Vauxhall Castleford

Joe was very professional and extremely helpful. I could not fault his service.

Daniel Hird, Peugeot Bradford

David Howley-Oates handled the purchase of our new family car with total professionalism and strived to help us feel happy and informed throughout the whole process. We will return for our next car and have no hesitation in recommending his services at Volkswagen Sheffield.

Mr Shaun Hanson, Volkswagen Sheffield

Danny Foster has been supremely professional from the first point of contact to the day of handover. His detailed knowledge of the product, enthusiasm and efficiency throughout has been first class. We are so thrilled with the product and cannot recommend Danny, Joe and JCT600 strongly enough.

John Wright, Mercedes-Benz Harrogate

Excellent customer service. Oliver Lyman made it very straight forward for my Grandad when he was choosing a new car and was very helpful. He even went out of his way to drop information off to save my Grandad driving there. My Grandad is very happy with the new car. Thank you for all the help.

Jade Cartwright, Volkswagen Rotherham

Very happy with the service I received from Volkswagen Hull. 

Gareth Glover, Volkswagen Hull

Buying a car from the team at Sheffield SEAT was a pleasure. A special thanks to Lee Chadwick for all his efforts. I called at short notice asking if they could rush the car through and they responded perfectly. Three hours later the car was fully prepared and ready to drive off the forecourt. Many thanks, Andy.

Andy Smedley, SEAT Sheffield

Excellent service throughout. 

E Harrison, Peugeot Bradford

There is only one person we are ever going to deal with and this is Roger Brocklesby. All of my Motability cars have been from him and long may it continue. I've opted for a seven seater this time owing to a growing family and love it. Roger always talks to us as people not just another customer which we love.

Mr A Ward, Volkswagen Hull

Amazing service! Explained everything in great detail and answered all my questions, couldn't be happier with the service I received.

Ellie Needham, Audi Hull

I’ve had a really positive day. I travelled from Nottingham to test drive a Polo which was advertised. Ashley and the Volkswagen team certainly went the extra mile to enable the sale to be completed on the same day. Very impressed with everyone involved; valeters, finance team and of course Ashley who led us through the process in a friendly, polite and professional way.

Jim Anderton, Volkswagen Bradford

This was my second experience with JCT600 Rotherham in buying a new Volkswagen Polo. The purchase and handover was 5 star, nothing was too much trouble. I would highly recommend.

Graham Murdin, Volkswagen Rotherham

I recently purchased an Audi Q5 and would like to compliment both Alex Melville and Mark Baker on their excellent customer care, professionalism and service. I would certainly recommend the Audi York Branch. 

David Clapham, Audi York

I couldn't fault the showroom staff or my sales executive James Bell with my purchase of my new car. From the outset James was honest which helped me to make decisions. James and the team made this experience so easy and I can't thank them enough. Highly recommend both the dealership and James.

Nick Southern, Volkswagen Bradford

I received wonderful service from start to finish with JCT600 Newark. I made an enquiry online and the Manager Andy got back to me straight away, and then when I went in Ryan was fantastic and helpful. Great test drive and the sales process was brilliant. Not pushy, just helpful and friendly. I would always recommend this team, and now that I've used them once I will continue to use them to buy cars from now on. Thank you to Ryan at JCT600 Newark for taking care of me and sorting me out a fantastic car.

George Bowie, Volkswagen Newark

Simon Dixon at Hull Audi couldn't have been more friendly and helpful when I came to buy my new A1. I was anxious about going and buying a new car as it has been 10 years since I last purchased a car. However I shouldn't have worried as Simon put me at ease straight away. He asked me a number of questions so that he could understand what I wanted from my new car and then made several recommendations as to what car would suit my needs. He has been brilliant throughout the whole process and when I came to collect my new car he spent a long time with me so that I was confident with the car before I left the showroom. Simon was recommended to me by my daughter who has also purchased a car from Simon a couple of months ago. I have recommended both Simon and Audi Hull to all of my friends. Thank you Simon, you have been helpful and kind and I really love my new car.

Kate Durkin, Audi Hull

I have recently collected my new Mercedes-Benz from Carl Middleton at Mercedes-Benz of York. The car is perfect and Carl listened to my needs for my new vehicle and my new requirements. Brilliant, thanks Carl.

V Warren, Mercedes-Benz York

Polite and efficient service.

Miss Aimee Larkin, Volkswagen Sheffield

After receiving poor service from our local branch, we came to Chesterfield and we were won over instantly. A special mention to Sophie and Kirke who both looked after us extremely well and gave us an amazing car buying experience. Everything from start to finish was excellent! Thank you! 

Tanita, Mercedes-Benz Chesterfield

Absolutely fantastic service from Rambir, Mike and Jonathan at Mercedes-Benz of Doncaster, nothing was too much trouble. I continue to be impressed with the quite exceptional customer service I received from all parties involved in the purchase of my Mercedes-Benz GLC AMG. I will recommend.

Claire Conway, Mercedes-Benz Doncaster

I took my 2011 Volkswagen Caddy Maxi van to the Volkswagen commercial van centre in Hessle today for the installation of cruise control and also to get my multi-function steering wheel coded in. I can highly recommend them to do a fantastic job on any Volkswagen, because at the end of the day who would you trust, a back street garage or the professionals who know your vehicle inside out? All the staff there are so helpful especially Chloe Heywood (The Service Advisor) who sorted the work on my van for me, the technicians in the workshop (You know who you are) and the guy in the parts department (Very knowledgeable on the compatibility of genuine Volkswagen parts for your vehicle). All of these great people will go out of their way to get your vehicle repairs, upgrades and spare parts sorted out promptly and efficiently. Their advice is second to none because they all know there stuff. Going back to get cruise control fitted on my van is the best thing since sliced bread. It is superb and I wonder how I have ever lived without it before on any of my previous vehicles. I would highly recommend anyone without cruise control on their Volkswagen van to get it fitted at the Volkswagen Commercial van centre on Priory Park in Hessle. Great coffee and excellent show room. Many thanks.

Stephen Waddy, Volkswagen Van Centre Hull

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